The rooms were clean but the beds were a little hard and small ( I like queens better than dbls). Our rate included a breakfast bar which was good. The front desk staff was really nice, they had a prom starting when we arrived and it was really crazy busy inside and they had given us a room off the...
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Dear dcmc2000,
I'm Randy Richmond, general manager at the Holiday Inn Gateway Center Flint, MI. Thank you for your positive feedback! I'm so glad you enjoyed your visit to our hotel and it's our pleasure to offer you great Holiday Inn service. Thank you for noticing that our hotel is a great place for families to stay & play!
Thank...
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The front desk was great and very helpful.. They even reccomended a great brewery for dinner..
Dear Tmity,
Thank you for your positive feedback & your comments regarding our front desk. Our front desk staff takes pride in their jobs - I'll let them know that you appreciated their efforts.
Thanks again for choosing to stay with us and reviewing our hotel. I hope you can come back for another visit this summer during Flint's "Back...
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Nice rooms, SUPER COMFY beds (VIP to us!), granite bathrooms. Offers conference rooms so lots of business guests, and airlines employees too!
Located conveniently near the airport (but we did NOT hear any planes overhead) between I-75 & US 23 and I-69.
We had work in Owosso & Corunna so had a 30 minute drive back & forth for a...
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Dear RVingFT,
Thank you for your positive feedback! I am so glad you enjoyed your visit to our little corner of Flint, MI. We agree-our location is conveniently located just 3 miles away from Flint Bishop Intenational Airport and is a top rated hotel for business travel. It is our pleasure to offer you great Holiday Inn service, and I'm...
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overall the hotel was awsome but last night our dinner had to have been 3 hours with only 5 people!!! there were only two workers the bartender and the watress. the waitress wasvery nice but my bros friend did not get his drink till about a half an hour later when the other four people already had ours. so the...
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Dear dani s,
Thank you for posting a review about our hotel. Also, thank you for noticing that our rooms & food is awesome! Our staff takes pride in their jobs-I'll let them know you appreciated their efforts.
I am so sorry to hear about how long it took to prepare and serve your food while dining in our restaurant....
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We had a flight out of Flint at 7 am, and this hotel was a mere 3 minutes away. We hopped on the shuttle and were there right on time. As for the hotel, the lodging is good but the food at the restaurant was undercooked and made some people in our party sick.
Dear Mark M,
Thank you for posting a review about our hotel. Also, thank you for noticing how close we are located to Flint Bishop International Airport.
I am so sorry to hear about your dining experience in our restaurant. We have made some staffing changes in the restaurant & kitchen and hope you will give us another chance the...
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we were more than double charged. My wife and I stayed one night, left the room in nearly as good condition as we found it, and of course did not smoke. Two days later there's a second debit on our account. So I called immediately to get credit, but at 6pm the manager has gone home, and she's the only...
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Dear mrr1111,
Thank you for taking the time to post a review about our hotel. I apologize that you were unable to reach our accounting manager regarding your recent stay & the possibility of you being double billed. Please contact me at 810-232-5300 so I can get your information and get this error corrected.
Sincerely,
Randall Richmond
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I stayed at the Holiday Inn Flint overnight from March 5th to 6th on a business trip. The front desk and room was great and the overall appearance of the site was very good as well. I didn't have supper there but others we were with did and were not overwhelmed. I ate the buffet breakfast the next day and...
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Dear njoynow,
Thank you for taking the time to post a review of our hotel. Also, thank you for the comments on the overall apperance of our hotel as well as our guest rooms. Our team takes pride in their jobs - I'll let them know that you appreciated their efforts.
I am sorry to hear that you were less...
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We stayed here as a family just to get out of the house and to let the kids swim for a day. It is about a 45 minute drive from our home. While looking for a good hotel with a good rate I came across this hotel. I was very impressed with the front lobby and the check in process...
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Dear MammaofTwo,
Thank you for taking the time to post a review about our hotel. Also, thank you for comments on the lobby as well as our pool side rooms. Our staff takes pride in their jobs-I'll let them know that you appreciated their efforts.
I am so sorry to hear about the problems you encountered from the unruly guests...
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Slow service at check in, hotel room needed repairs. The counter in the bathroom was falling off, lights did not turn on in the room, a mish mash of furniture and lighting. We had an upgraded room as we are platinum members. However, the worst was I returned home with bites. I had to call in a pest management company...
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Dear Pertrisha,
Thank you for taking the time to post a review about our hotel.
I apologize that your overall experience at our hotel was anything less than excellent! Our hotel has 8 different types of rooms and I apologize that the one you stayed in was not in the best condition - we have corrected the problem and encourage...
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Won't be back anytime soon to visit the worlds slowest and snobbiest front desk in the world. Stayed there for a new years eve special and upgraded the room to a king jaccuzzi. Told I wasn't allowed to have the included breakfast because i didn't have the package. Went to the bar for a pre dinner drink and was not...
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Dear Primitive Pete,
Thank you for taking the time to post a review about our hotel.
At this hotel we strive to give every guest that stays at our hotel the best possible experience and great service is always our top priority. I apologize that we failed to provide that service to you.
Our hotel is owned by a management...
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