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Holiday Inn Flint

3.0 of 5
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5353 Gateway Centre, Flint, MI 48507
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Holiday Inn Flint
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Ranked #5 of 17 Hotels in Flint
A recent review
3 of 5 stars reviewed 2 weeks ago
Eddie V Orlano, United States
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133 reviews from our community

Traveler rating
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    19
    13
    9
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26
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52
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Orlano, United States
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I spent 2 nights on 2 different occasions this month and felt that this place needs a rehab... Both rooms showers were slow to drain, but the single cup coffee maker worked. One of the beds leaned to on side, but I like to cruise and just brought back a memory of a rocky ship. The fitness center had broken... More 

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Scott H, General Manager at Holiday Inn Flint, responded to this review

Dear Eddie, thank you for your feedback regarding your recent stay. Your comments are important to us so that we can improve our services and product. Our Fitness center is being renovated this week and scheduled to be completed May 13th. We will be featuring all new state of the art equipment with high definition TV's along with a better... More 

Wildwood, Missouri
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

room was clean, but did find a used cup under the bed, rusty door jamb on inside of the bathroom door and the dust protector was torn loos and hanging on the floor. not real appealing but i am a little pickier than most. staff was holiday inn's typical can't-do-enough-for-the-guests. not sure where they get their employees, but in many... More 

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Scott H, General Manager at Holiday Inn Flint, responded to this review

Dear Ken, thank you for your feedback regarding your April stay. We value all feedback, even in areas of opportunity. I will address your comments with our staff to ensure that we are maintaining high cleanliness and service scores within the Holiday Inn Brand and also with every guest, every time. I hope that you will consider us again when... More 

1 review
5 of 5 stars Reviewed April 17, 2015 via mobile

I'm in Flint 5 to 6 times a year for business and useally stay here. Have enjoyed it every time! The place is clean and the staff is Great!! There was a new girl being trained at the front desk and she was Awesome! There were multiple things going on: me checking in, phones ringing, people on hold, people, including... More 

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Scott H, General Manager at Holiday Inn Flint, responded to this review

Dear Cameron B, thank you for your 5 star rating regarding your stay experience at the Holiday Inn Flint/Grand Blanc area! I will be sure to share your feedback with the Front Office Manager and front desk team! Thank you for making our hotel, "your hotel", when traveling to the Flint area! We value your continued loyalty to our hotel... More 

Oxford, Michigan
Contributor
18 reviews 18 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed March 4, 2015

We found the two girls at the Front Desk lacking in training and Totally lacking in people skills The restaurant was iffy at best with a very noisy bartender during dinner. he breakfast buffet was just OK however our waitress was extremely nice The rooms need upgrading and the pool was very noisy with kids yelling and no supervision

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IHGCare, Guest Relations Manager at Holiday Inn Flint, responded to this review

Dear JDM21, Thank you for your review regarding your recent stay with us. Please accept our apologies for not being able to deliver an exemplary service. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further... More 

Pittsburgh, PA
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed January 17, 2015

A slightly tired looking Holiday Inn. Staff was friendly, van on time picking us up from the airport. Inside the room, needs more power outlets. One convenient outlet in the desk, but none near the bed. Had to unplug the lamp. Very annoying. Rest of the room is standard holiday Inn. Lots of counter space in the bathroom, standard toiletries,... More 

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Scott H, General Manager at Holiday Inn Flint, responded to this review

Dear January guest, thank you for your feedback regarding your recent stay experience. We will be sure to share your comments with our engineering department to ensure that the cables are clear and organized in the fitness room. We will also forward your comments on to our ownership regarding the fitness center equipment and the need for updating. We hope... More 

Rockford, Michigan
Contributor
19 reviews 19 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 1, 2015

Stayed here while visiting family for holidays. Great location for our needs. Did not realize this was a pet friendly hotel. Even though hotel was pretty empty over Christmas they seemed to group guests near each other. There was a small sounding dog across the hall that barked at us from behind the door whenever we entered or left or... More 

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IHGCare, Guest Relations Manager at Holiday Inn Flint, responded to this review

Dear Paulakinsey, Thank you for taking the time to share your thoughts regarding your stay at our hotel. We are pleased to read that our location is up to your par. However, it is regrettable if the pets around and the condition of some of the amenities in the rooms did not live up to your expectations. We take all... More 

Ridgway, Pennsylvania
Contributor
17 reviews 17 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 12, 2014

Stayed at this Holiday Inn for a meeting. This is a nice facility and very clean. We had the buffet breakfast and lunch in the restaurant. Ellen and the other staff were very pleasant and the lunch was wonderful. Our meeting room was set up and the staff was very attentive to our needs and requests. We met at the... More 

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Scott H, General Manager at Holiday Inn Flint, responded to this review

Dear Grace1107, thank you for your 4 star rating regarding your stay at the Holiday Inn Flint/Grand Blanc area! We will be sure to share your comments with Ellen and the rest of the staff. We look forward to seeing you again on future stays to the area! Thank you for making the Holiday Inn Flint/Grand Blanc area your hotel... More 

Pewaukee, Wisconsin
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed December 4, 2014

We come back to Michigan every year for Thanksgiving and this year we decided to have our whole family stay at the Holiday Inn. I booked 5 rooms almost two months in advance. 4 of the rooms were to be a paired as adjoining with a microwave and refrigerator. I talked directly to the manager to book this and then... More 

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Scott H, General Manager at Holiday Inn Flint, responded to this review

Dear FLangeIV, thank you for your feedback regarding your November stay. We value all feedback, even when it is areas of opportunity, so thank you for taking the time to share those opportunities with us. We have addressed all of your comments with the Management team and have reviewed our cleanliness procedures with our housekeeping staff. We also contacted our... More 

Oxford, Michigan
Contributor
18 reviews 18 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 19, 2014

This is a very nice facility which is ruined by very poor reception people and a DISGUSTING RESTAURANT with a VERY Mouthy and Noisy bartender The breakfast buffets were awful and the dinner was as well--- Worst steak ever !! The server was excellent and tried her best but had nthing to work with i the way of good quality... More 

Was this review helpful? Yes
Scott H, General Manager at Holiday Inn Flint, responded to this review

Dear November Guest, thank you for your feedback regarding your restaurant experience. Your comments will be addressed with our Restaurant Manager, Executive Chef and Food & Beverage Director so that they can provide additional service training and product consistency. We hope that you will consider us again when future travels bring you back to the area. We want to earn... More 

Norton Shores, Michigan, United States
Contributor
20 reviews 20 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 3, 2014 via mobile

It is a nice hotel, wonderful staff and we stay here everytime we have softball tournaments in the are. The house keeping staff was still working hard at 10:00pm and was still very pleasant and happy to help us with necessities we had forgotten.

Was this review helpful? Yes 1
Scott H, General Manager at Holiday Inn Flint, responded to this review

Dear Jennifer, thank you for your feedback regarding your recent stay at the Holiday Inn Flint/Grand Blanc area! We value your loyalty and confidence to allow us to host your team every year. I will be sure to share your comments with the rest of the team and we look forward to next years visit! More 

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