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Holiday Inn Flint

3.0 of 5
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5353 Gateway Centre, Flint, MI 48507
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Holiday Inn Flint
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Ranked #4 of 17 Hotels in Flint
A recent review
5 of 5 stars reviewed 2 weeks ago
Bob W Box Elder, South Dakota, United States
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135 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Box Elder, South Dakota, United States
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I made an error in my reservation and arrived a day early. Mallory said she could get us in and offered to upgrade us because my Priority Club status. I told her we needed two beds because we had our granddaughters with us. She offered a pool side room without my asking for it. This great service continued throughout our... More 

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Scott H, General Manager at Holiday Inn Flint, responded to this review

Dear Bob, thank you for your comments regarding your recent stay experience at the Holiday Inn Flint/Grand Blanc area! I will be sure to share your feedback with Mallory and we hope that you will consider us again the next time your travels bring you back to the area! We appreciate your business! More 

Flint, Michigan
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Comfortable place to stay. Very clean. Has a nice pool. Desk clerks are friendly. Only issue I have is the restaurant. Food is ok but I can't recommend eating there. I would go across the street to Redwood Lodge. Easy freeway access. Price is reasonable.

Was this review helpful? Yes
Scott H, General Manager at Holiday Inn Flint, responded to this review

Dear July guest, thank you for your feedback regarding your recent stay experience. I will be sure to share your comments with the rest of the staff as well as the F&B Director so that we can improve our product and services in the restaurant. We hope that you will consider us again the next time you are visiting the... More 

Orlano, United States
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 10, 2015

I spent 2 nights on 2 different occasions this month and felt that this place needs a rehab... Both rooms showers were slow to drain, but the single cup coffee maker worked. One of the beds leaned to on side, but I like to cruise and just brought back a memory of a rocky ship. The fitness center had broken... More 

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Scott H, General Manager at Holiday Inn Flint, responded to this review

Dear Eddie, thank you for your feedback regarding your recent stay. Your comments are important to us so that we can improve our services and product. Our Fitness center is being renovated this week and scheduled to be completed May 13th. We will be featuring all new state of the art equipment with high definition TV's along with a better... More 

Wildwood, Missouri
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 22, 2015

room was clean, but did find a used cup under the bed, rusty door jamb on inside of the bathroom door and the dust protector was torn loos and hanging on the floor. not real appealing but i am a little pickier than most. staff was holiday inn's typical can't-do-enough-for-the-guests. not sure where they get their employees, but in many... More 

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Scott H, General Manager at Holiday Inn Flint, responded to this review

Dear Ken, thank you for your feedback regarding your April stay. We value all feedback, even in areas of opportunity. I will address your comments with our staff to ensure that we are maintaining high cleanliness and service scores within the Holiday Inn Brand and also with every guest, every time. I hope that you will consider us again when... More 

1 review
5 of 5 stars Reviewed April 17, 2015 via mobile

I'm in Flint 5 to 6 times a year for business and useally stay here. Have enjoyed it every time! The place is clean and the staff is Great!! There was a new girl being trained at the front desk and she was Awesome! There were multiple things going on: me checking in, phones ringing, people on hold, people, including... More 

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Scott H, General Manager at Holiday Inn Flint, responded to this review

Dear Cameron B, thank you for your 5 star rating regarding your stay experience at the Holiday Inn Flint/Grand Blanc area! I will be sure to share your feedback with the Front Office Manager and front desk team! Thank you for making our hotel, "your hotel", when traveling to the Flint area! We value your continued loyalty to our hotel... More 

Oxford, Michigan
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed March 4, 2015

We found the two girls at the Front Desk lacking in training and Totally lacking in people skills The restaurant was iffy at best with a very noisy bartender during dinner. he breakfast buffet was just OK however our waitress was extremely nice The rooms need upgrading and the pool was very noisy with kids yelling and no supervision

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IHGCare, Guest Relations Manager at Holiday Inn Flint, responded to this review

Dear JDM21, Thank you for your review regarding your recent stay with us. Please accept our apologies for not being able to deliver an exemplary service. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further... More 

Pittsburgh, PA
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed January 17, 2015

A slightly tired looking Holiday Inn. Staff was friendly, van on time picking us up from the airport. Inside the room, needs more power outlets. One convenient outlet in the desk, but none near the bed. Had to unplug the lamp. Very annoying. Rest of the room is standard holiday Inn. Lots of counter space in the bathroom, standard toiletries,... More 

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Scott H, General Manager at Holiday Inn Flint, responded to this review

Dear January guest, thank you for your feedback regarding your recent stay experience. We will be sure to share your comments with our engineering department to ensure that the cables are clear and organized in the fitness room. We will also forward your comments on to our ownership regarding the fitness center equipment and the need for updating. We hope... More 

Rockford, Michigan
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed January 1, 2015

Stayed here while visiting family for holidays. Great location for our needs. Did not realize this was a pet friendly hotel. Even though hotel was pretty empty over Christmas they seemed to group guests near each other. There was a small sounding dog across the hall that barked at us from behind the door whenever we entered or left or... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Flint, responded to this review

Dear Paulakinsey, Thank you for taking the time to share your thoughts regarding your stay at our hotel. We are pleased to read that our location is up to your par. However, it is regrettable if the pets around and the condition of some of the amenities in the rooms did not live up to your expectations. We take all... More 

Ridgway, Pennsylvania
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 12, 2014

Stayed at this Holiday Inn for a meeting. This is a nice facility and very clean. We had the buffet breakfast and lunch in the restaurant. Ellen and the other staff were very pleasant and the lunch was wonderful. Our meeting room was set up and the staff was very attentive to our needs and requests. We met at the... More 

Was this review helpful? Yes
Scott H, General Manager at Holiday Inn Flint, responded to this review

Dear Grace1107, thank you for your 4 star rating regarding your stay at the Holiday Inn Flint/Grand Blanc area! We will be sure to share your comments with Ellen and the rest of the staff. We look forward to seeing you again on future stays to the area! Thank you for making the Holiday Inn Flint/Grand Blanc area your hotel... More 

Pewaukee, Wisconsin
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed December 4, 2014

We come back to Michigan every year for Thanksgiving and this year we decided to have our whole family stay at the Holiday Inn. I booked 5 rooms almost two months in advance. 4 of the rooms were to be a paired as adjoining with a microwave and refrigerator. I talked directly to the manager to book this and then... More 

Was this review helpful? Yes
Scott H, General Manager at Holiday Inn Flint, responded to this review

Dear FLangeIV, thank you for your feedback regarding your November stay. We value all feedback, even when it is areas of opportunity, so thank you for taking the time to share those opportunities with us. We have addressed all of your comments with the Management team and have reviewed our cleanliness procedures with our housekeeping staff. We also contacted our... More 

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