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Residence Inn Flint

#5 of 17 Hotels in Flint
Certificate of Excellence
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2202 West Hill Road, Flint, MI 48507
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Residence Inn Flint
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Residence Inn Flint
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81 Reviews from our TripAdvisor Community

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Traveler rating
    29
    25
    16
    8
    3
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34
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14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
  • All months
    (81)
  • Mar-May only
    (21)
  • Jun-Aug only
    (22)
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    (22)
  • Dec-Feb only
    (16)
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Level Contributor
2 reviews
2 of 5 stars Reviewed 1 week ago NEW

The hotel was nice the price wasn't bad the staff was ok . Stayed for our wedding night having to get up early for our flight. About 130 in the morning someone knocked over the garbage can outside our window when I looked out here were several groups of people in the parking lot very disappointed

Was this review helpful? Yes
Robyn I, General Manager at Residence Inn Flint, responded to this review

Thank you for taking the time to share your recent experience at the Residence Inn Flint Grand Blanc with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize... More 

Colorado Springs, Colorado
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I had a death in the family and booked this hotel a week ago. Pretty standard for a Mariott. Arrived around 5 P.M. On July 10th. The staff were delightful, helpful and very proficient. Th first floor smelt like old cigarette smoke and room 119 was much stronger with the smell. I am not a smoker so the odor is... More 

Was this review helpful? Yes
Robyn I, Manager at Residence Inn Flint, responded to this review

Thank you for taking the time to respond about your recent stay at the Residence Inn Flint Grand Blanc. As the cleanliness of our hotel is a key priority, I am very sorry that our hotel fell short of your expectations regarding the smell of smoke and the debris around the hotel. We are nonsmoking facility and we do penalize... More 

Clinton Township, Michigan
Level Contributor
136 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent the previous day in Frankenmuth for a day of chicken and shopping. Had a free night voucher and thought we would give this try on the way home. Nice size suite, furniture is up to date and comfortable. Had a nice gathering that evening with sausages, salad and fruit. Breakfast was also very good. Might stay here next year... More 

Was this review helpful? Yes
Robyn I, General Manager at Residence Inn Flint, responded to this review

Thank you for taking the time to tell us about your recent stay with us. I was so pleased to hear that your enjoyed your stay with us. I have shared your compliments with the staff. We always enjoy hearing about the positive experiences our guests have at our hotel. We do apologize that do to an unforseen accident outside... More 

Blue Bell, Pennsylvania
Level Contributor
150 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Right off exit #90 of Rte 23 and less than 3 miles to the airport. Plenty of parking out front. Friendly staff. Rooms have kitchenette, full size refrigerator, utensils. Flat screen TVs in living area and bed area, tub-shower in bathroom. Breakfast is part of the deal and they have the usual hot and cold items to satisfy most appetites.... More 

Was this review helpful? Yes
Robyn I, General Manager at Residence Inn Flint, responded to this review

Thank you for taking the time to tell us about your recent stay with us. We were so pleased to hear that you found our hotel to be cozy, comfortable and convenient. We do appreciate you choosing to stay with us and look forward to seeing you again during your next visit to the Flint Grand Blanc area. More 

Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 14, 2015

My wife and I love staying in Residence Inns, but this one in Flint is awful !! Really surly service people, checking in was a night mare. The room was really tired and there was just about nothing in the kitchen. They gave us a room next to the elevator even though my Marriott profile clearly states no elevator rooms.... More 

Was this review helpful? Yes 2
Robyn I, General Manager at Residence Inn Flint, responded to this review

Thank you for taking the time to write a review on our hotel. We were disheartened to learn that your stay was less than a perfect one and for this we are truly sorry. Upon investigation we discovered that your reservation booked through a third party did not contain your Marriott Rewards profile. Had we know that you were a... More 

Edina, Minnesota
Level Contributor
80 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
2 of 5 stars Reviewed May 20, 2015

Booked a two bedroom suite here for weekend stay with four children and two adults. We didn't even bother staying the second night. We received many phone calls from the woman staying downstairs from us complaining about the noise of footsteps. We are very sensitive to making sure the kids don't run and jump when in a hotel but even... More 

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Robyn I, General Manager at Residence Inn Flint, responded to this review

Thank you for taking the time to post a review about your recent stay with us. We were disheartened to learn that another guest’s actions forced you to move to another Marriott location. Please know that we take your feedback seriously and will definitely be investigating this situation further. We know that all guests at this hotel should expect to... More 

Bucks County PA
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 29, 2015

I stayed here for a week in a 2 bedroom suite on the 2nd floor right by the laundry room. While it was very easy to do laundry the walls are very thin so I could hear the washers and dryers going whenever someone was doing laundry. The room was very spacious and clean but 1 day I did get... More 

Was this review helpful? Yes
Robyn I, General Manager at Residence Inn Flint, responded to this review

Thank you for taking the time to tell us about your recent stay with us. We are pleased to hear that you enjoyed our spacious two bedroom suite and that you found our staff to be nice as well as helpful. I have shared your comments with the housekeeping staff regarding the pulled shower liner in an effort to improve... More 

1 review
4 of 5 stars Reviewed April 26, 2015

We stayed in a one bedroom on the third floor with my family for one night. The room was nice and clean, but the walls are a little thin. Fortunately none of the neighbors were loud, but could hear them talking. The staff was extremely courteous and went out of their way to make our stay enjoyable. The manager at... More 

Was this review helpful? Yes
Robyn I, General Manager at Residence Inn Flint, responded to this review

Thank you for taking the time to tell us about your recent stay with us. I was so pleased to hear that you had a great stay at our location. I have shared your positive feedback with the entire team. We do appreciate your feedback regarding the breakfast service ware as there should be both plastic and china available at... More 

Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed April 11, 2015

Jay front desk is exceptional, there's free breakfast daily, wifi and parking. Housekeeping is hit or miss and it has nothing to do with whether or not your bedroom door is closed or if there is personal items on your bed or in their way (in the event you're in a 2 bedroom). Front desk minions (won't say names but... More 

Was this review helpful? Yes 1
Robyn I, General Manager at Residence Inn Flint, responded to this review

My staff and I were very disheartened to read your comments below and I can only say that had you made any one of our management staff members aware of your concerns we would have certainly done everything we could to rectify the situation. Please know that I will be sharing your comments with our housekeepers as a reminder that... More 

oak forest, il
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 29, 2015

This is one fabulous hotel!! We needed a comfortable, convenient place to stay overnight on our way to visit friends in Canada. We chose this hotel because we've found that the Marriott chains are usually pretty good choices. This hotel was definitely one of the best!! Everyone who worked there appeared to actually like their job. EVERYONE! We were upgraded... More 

Was this review helpful? Yes
Robyn I, General Manager at Residence Inn Flint, responded to this review

Thank you for taking the time to tell us about your recent stay with us. I am so glad to hear that you enjoyed your stay with us and I have shared your compliments with the staff. We do appreciate you choosing to stay with us look forward to seeing you again during your next visit to the Flint Grand... More 

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