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Comfort Inn & Suites

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17800 Silver Parkway, Fenton, MI 48430 (Formerly Holiday Inn Express Fenton)
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Comfort Inn & Suites
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Comfort Inn & Suites
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Comfort Inn & Suites
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45 reviews from our community

Traveler rating
    14
    20
    4
    5
    2
See reviews for
17
8
6
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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USA
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice clean common areas and room, along with more than adequate diverse starter breakfast. The room was nicely furnished with fridge and microwave. The in-room coffeemaker was only the single cup type, and bedside lamp allowed multiple outlets for charging personal electronics, with average Wifi internet speed.

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FentonComfortInn, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you for taking the time to write a review. We appreciate any and all feedback we receive. We look forward to welcoming you again! More 

LEXINGTON
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 17, 2015

My friend and I decided on this hotel because we decided at the last minute to go on a shopping excursion and this hotel had the right price and was in between Birch Run and Great Lakes Crossing. The hotel was clean, the beds were comfortable and the shower was nice and hot (plenty of towels too). There was a... More 

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FentonComfortInn, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you for taking the time to write a review. We hope to have a chance to welcome you again in the future. More 

Muskegon, Michigan
Top Contributor
129 reviews 129 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed December 2, 2014

Had to come home for a funeral on a cold cold night. The staff had the heat cranked and lovely in our room when we arrived late. We had our little pomeranian with us, no extra charge (yay!) so we were on the ground floor. If your dog barks they kick you out no refund. No problem! Rooms are well... More 

Was this review helpful? Yes 2
FentonComfortInn, Manager at Comfort Inn & Suites, responded to this review

Thank you for your wonderful review. I am very pleased that enjoyed all aspects of our hotel. More 

Rockford, Michigan
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 16, 2014

The hotel is clean and the beds are comfortable. The staff is friendly. The pool was clean but quite cold. They did have a hot tub too. The walls and floor was quite thin. We received a complaint from the desk that children were running around a room in our vicinity. It may have come from another room but our... More 

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FentonComfortInn, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to write a review. We use all reviews to better serve our guests. We hope to be able to welcome you again in the future. More 

London, Ontario
Top Contributor
75 reviews 75 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 23, 2014

The staff is friendly, the hotel is quiet and comfortable, the price is good. The bed was very comfortable and we had a great sleep. The staff all seemed very friendly, the breakfast area is small, but had everything you could possibly want for a breakfast, there was eggs, sausage, waffles...etc. The rooms are a good size, we were on... More 

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FentonComfortInn, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you for taking the time to write a review. I am so pleased that you enjoyed your stay as well as finding our property very clean. We strive to offer 100% satisfaction to all of our guests from staff friendliness and helpfulness to taking pride in our cleaning efforts. We hope to see you again in the future and... More 

Williamsburg, Michigan
Top Contributor
94 reviews 94 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 23, 2014

The room was nice and comfy. The hotel was quite, staff was very pleasant and the continental breakfast was plentiful. Would stay again. Easy access off from highway 23. Just a few minutes from downtown Fenton.

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FentonComfortInn, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you for your review. We aim to provide 100% satisfaction to all of our guests. I look forward to welcoming you again in the future. More 

Grand Rapids, Michigan
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 24, 2014

When I came to check in the computers were down ( not for long though ) but the staff was very friendly and did what they could to fix the situation while I waited. That was probably the best I've seen the staff at any hotel act when something like that has happened. They made it a pleasant situation. The... More 

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FentonComfortInn, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to write a review on you current stay. I do want to apologize on behalf of the entire management team on the attitude of our breakfast attendant. We strive to offer 100% customer service and this attitude is not excepted, I assure you that this situation will be addressed. We look forward to welcoming... More 

Marquette, MI
Top Contributor
144 reviews 144 reviews
73 hotel reviews
178 helpful votes 178 helpful votes
4 of 5 stars Reviewed August 6, 2014

We stayed at the Comfort Inn on our way through to a family reunion, it was a nice, basic hotel. The only thing that we didn't enjoy was the beds were hard. It is located just off the highway.and near restaurants, including a nice local one right across the parking lot. It was clean, had good water pressure, and the... More 

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FentonComfortInn, Manager at Comfort Inn & Suites, responded to this review

We would like to thank you for taking the time to fill out our survey. We pride ourselves in customer satisfaction and are pleased that you enjoyed your stay with us. We look forward to your return visit with us soon. Patricia Roux Asst GM More 

Midland, Michigan
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 5, 2014

We ( my husband and I) went to Fenton to pick up a new haybine and were stranded there overnight when our truck blew its water pump and radiator. We got a ride to the Comfort Inn, and had a very pleasant time using the pool and hot tub. The room was spacious, attractive and spotless, the beds very comfortable,... More 

Was this review helpful? Yes
FentonComfortInn, Manager at Comfort Inn & Suites, responded to this review

Thank You for taking the time to respond to our survey. We are glad you enjoyed your stay with us and look forward to seeing you again in the near future. Patricia Roux Asst GM More 

Ranger, GA
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 21, 2014

Stayed here because of good reviews and so glad we did. Our room was clean, fresh and comfortable. Pleasant decor. Staff (especially Susan) were really efficient in helping me get a reservation glitch worked out and went out of their way to assist us with TV reception (package was blocking signal). Turned out to be the best TV we've had... More 

Was this review helpful? Yes 1
FentonComfortInn, Manager at Comfort Inn & Suites, responded to this review

Thank you for your review. We are devoted to making our guests feel welcome and comfortable, and I am pleased to hear that we did just that for you. We look forward to welcoming you again in the future. More 

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44 photos of this hotel

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