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All 2 Fenton hotels

Comfort Inn & Suites

2.5 of 5 Motel   |   17800 Silver Parkway, Fenton, MI 48430 (Formerly Holiday Inn Express Fenton)
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Ranked #2 of 2 Hotels in Fenton
A recent review
3 of 5 stars reviewed 1 week ago
Dave N Rockford, Michigan
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42 reviews from our community

Traveler rating
    13
    18
    4
    5
    2
See reviews for
17
7
6
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rockford, Michigan
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The hotel is clean and the beds are comfortable. The staff is friendly. The pool was clean but quite cold. They did have a hot tub too. The walls and floor was quite thin. We received a complaint from the desk that children were running around a room in our vicinity. It may have come from another room but our... More

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FentonComfortInn, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to write a review. We use all reviews to better serve our guests. We hope to be able to welcome you again in the future. More

London, Ontario
Top Contributor
68 reviews 68 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The staff is friendly, the hotel is quiet and comfortable, the price is good. The bed was very comfortable and we had a great sleep. The staff all seemed very friendly, the breakfast area is small, but had everything you could possibly want for a breakfast, there was eggs, sausage, waffles...etc. The rooms are a good size, we were on... More

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FentonComfortInn, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you for taking the time to write a review. I am so pleased that you enjoyed your stay as well as finding our property very clean. We strive to offer 100% satisfaction to all of our guests from staff friendliness and helpfulness to taking pride in our cleaning efforts. We hope to see you again in the future and... More

Williamsburg, Michigan
Top Contributor
66 reviews 66 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 23, 2014

The room was nice and comfy. The hotel was quite, staff was very pleasant and the continental breakfast was plentiful. Would stay again. Easy access off from highway 23. Just a few minutes from downtown Fenton.

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FentonComfortInn, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you for your review. We aim to provide 100% satisfaction to all of our guests. I look forward to welcoming you again in the future. More

Grand Rapids, Michigan
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 24, 2014

When I came to check in the computers were down ( not for long though ) but the staff was very friendly and did what they could to fix the situation while I waited. That was probably the best I've seen the staff at any hotel act when something like that has happened. They made it a pleasant situation. The... More

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FentonComfortInn, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to write a review on you current stay. I do want to apologize on behalf of the entire management team on the attitude of our breakfast attendant. We strive to offer 100% customer service and this attitude is not excepted, I assure you that this situation will be addressed. We look forward to welcoming... More

Marquette, MI
Top Contributor
138 reviews 138 reviews
71 hotel reviews
173 helpful votes 173 helpful votes
4 of 5 stars Reviewed August 6, 2014

We stayed at the Comfort Inn on our way through to a family reunion, it was a nice, basic hotel. The only thing that we didn't enjoy was the beds were hard. It is located just off the highway.and near restaurants, including a nice local one right across the parking lot. It was clean, had good water pressure, and the... More

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FentonComfortInn, Manager at Comfort Inn & Suites, responded to this review

We would like to thank you for taking the time to fill out our survey. We pride ourselves in customer satisfaction and are pleased that you enjoyed your stay with us. We look forward to your return visit with us soon. Patricia Roux Asst GM More

Midland, Michigan
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 5, 2014

We ( my husband and I) went to Fenton to pick up a new haybine and were stranded there overnight when our truck blew its water pump and radiator. We got a ride to the Comfort Inn, and had a very pleasant time using the pool and hot tub. The room was spacious, attractive and spotless, the beds very comfortable,... More

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FentonComfortInn, Manager at Comfort Inn & Suites, responded to this review

Thank You for taking the time to respond to our survey. We are glad you enjoyed your stay with us and look forward to seeing you again in the near future. Patricia Roux Asst GM More

Ranger, GA
Contributor
18 reviews 18 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 21, 2014

Stayed here because of good reviews and so glad we did. Our room was clean, fresh and comfortable. Pleasant decor. Staff (especially Susan) were really efficient in helping me get a reservation glitch worked out and went out of their way to assist us with TV reception (package was blocking signal). Turned out to be the best TV we've had... More

Was this review helpful? Yes 1
FentonComfortInn, Manager at Comfort Inn & Suites, responded to this review

Thank you for your review. We are devoted to making our guests feel welcome and comfortable, and I am pleased to hear that we did just that for you. We look forward to welcoming you again in the future. More

1 review
1 of 5 stars Reviewed June 21, 2014

June 20-21 2014. Fenton Michigan Comfort INN FORMALLY HOLIDAY INN My family and i stayed in king Jacuzzi suite what a joke that was after staying here several times before when it was holiday inn always had wonderful service then but now front desk is vary mean to children closing the pool room down at 8:45pm when there were only... More

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Sunny P, Manager at Comfort Inn & Suites, responded to this review

I would like to apologize for the dissatisfaction that you experienced during you previous stay. We strive to offer 100% satisfaction to all our guests, and I am sorry that we failed to meet your expectations during this stay. Your comments are very important to to us and we value your input as well as your business. During your prior... More

Abbeville, South Carolina
1 review
5 of 5 stars Reviewed May 15, 2014

We found Comfort Inn to be immaculately clean, the room was lovely, the staff was courteous and friendly, it was close to everything we needed, especially Bishop Int'l Airport, and the breakfast was excellent. A great variety of food, all served with good taste! The food was hot, delicious and the eating area was very warm and cozy...The maid service... More

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Grand Rapids, Michigan
Top Contributor
115 reviews 115 reviews
16 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed April 6, 2014

I'm writing this in the Comfort Inn & Suites waiting for my wife to finish her morning routine. We stayed her to attend a function in Holly after booking the room on Hotwire and found the hotel to be great for an overnight stay. Check in was a breeze, on this particular Saturday night there didn't seem to be a... More

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Additional Information about Comfort Inn & Suites

Address: 17800 Silver Parkway, Fenton, MI 48430 (Formerly Holiday Inn Express Fenton)
Phone Number:
Location: United States > Michigan > Fenton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 69
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Also Known As:
Holiday Inn Express Fenton Hotel Fenton
Holiday Inn Fenton

43 photos of this hotel

Management photos: Courtesy of the property manager

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