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All 2 Fenton hotels

Comfort Inn & Suites

2.5 of 5 Motel   |   17800 Silver Parkway, Fenton, MI 48430 (Formerly Holiday Inn Express Fenton)
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Ranked #2 of 2 hotels in Fenton
A recent review
4 of 5 stars reviewed 1 week ago
cfryover Grand Rapids, Michigan
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39 people have reviewed this hotel

Traveler rating
    12
    17
    3
    5
    2
See reviews for
17
6
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8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
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English first
Grand Rapids, Michigan
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

When I came to check in the computers were down ( not for long though ) but the staff was very friendly and did what they could to fix the situation while I waited. That was probably the best I've seen the staff at any hotel act when something like that has happened. They made it a pleasant situation. The... More

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FentonComfortInn, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to write a review on you current stay. I do want to apologize on behalf of the entire management team on the attitude of our breakfast attendant. We strive to offer 100% customer service and this attitude is not excepted, I assure you that this situation will be addressed. We look forward to welcoming... More

Marquette, MI
Top Contributor
136 reviews 136 reviews
70 hotel reviews
167 helpful votes 167 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Comfort Inn on our way through to a family reunion, it was a nice, basic hotel. The only thing that we didn't enjoy was the beds were hard. It is located just off the highway.and near restaurants, including a nice local one right across the parking lot. It was clean, had good water pressure, and the... More

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FentonComfortInn, Manager at Comfort Inn & Suites, responded to this review

We would like to thank you for taking the time to fill out our survey. We pride ourselves in customer satisfaction and are pleased that you enjoyed your stay with us. We look forward to your return visit with us soon. Patricia Roux Asst GM More

Midland, Michigan
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We ( my husband and I) went to Fenton to pick up a new haybine and were stranded there overnight when our truck blew its water pump and radiator. We got a ride to the Comfort Inn, and had a very pleasant time using the pool and hot tub. The room was spacious, attractive and spotless, the beds very comfortable,... More

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FentonComfortInn, Manager at Comfort Inn & Suites, responded to this review

Thank You for taking the time to respond to our survey. We are glad you enjoyed your stay with us and look forward to seeing you again in the near future. Patricia Roux Asst GM More

Ranger, GA
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 21, 2014

Stayed here because of good reviews and so glad we did. Our room was clean, fresh and comfortable. Pleasant decor. Staff (especially Susan) were really efficient in helping me get a reservation glitch worked out and went out of their way to assist us with TV reception (package was blocking signal). Turned out to be the best TV we've had... More

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FentonComfortInn, Manager at Comfort Inn & Suites, responded to this review

Thank you for your review. We are devoted to making our guests feel welcome and comfortable, and I am pleased to hear that we did just that for you. We look forward to welcoming you again in the future. More

1 review
1 of 5 stars Reviewed June 21, 2014

June 20-21 2014. Fenton Michigan Comfort INN FORMALLY HOLIDAY INN My family and i stayed in king Jacuzzi suite what a joke that was after staying here several times before when it was holiday inn always had wonderful service then but now front desk is vary mean to children closing the pool room down at 8:45pm when there were only... More

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Sunny P, Manager at Comfort Inn & Suites, responded to this review

I would like to apologize for the dissatisfaction that you experienced during you previous stay. We strive to offer 100% satisfaction to all our guests, and I am sorry that we failed to meet your expectations during this stay. Your comments are very important to to us and we value your input as well as your business. During your prior... More

Abbeville, South Carolina
1 review
5 of 5 stars Reviewed May 15, 2014

We found Comfort Inn to be immaculately clean, the room was lovely, the staff was courteous and friendly, it was close to everything we needed, especially Bishop Int'l Airport, and the breakfast was excellent. A great variety of food, all served with good taste! The food was hot, delicious and the eating area was very warm and cozy...The maid service... More

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Grand Rapids, Michigan
Top Contributor
102 reviews 102 reviews
13 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed April 6, 2014

I'm writing this in the Comfort Inn & Suites waiting for my wife to finish her morning routine. We stayed her to attend a function in Holly after booking the room on Hotwire and found the hotel to be great for an overnight stay. Check in was a breeze, on this particular Saturday night there didn't seem to be a... More

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Ohio
Contributor
20 reviews 20 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 17, 2014

I stayed here twice on business last month and both were uneventful in a good way. The front desk staff was competent if not friendly. Both rooms I stayed in were clean and the breakfast was excellent. Plenty of dining options are available, all within five minutes of the hotel. Stay here with confidence.

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Canton, MI
Senior Contributor
42 reviews 42 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed January 17, 2014

Pros: This newer hotel was about perfect for my business stay. Fast friendly check-in, comfortable bed and linens, large, well lit bathroom counter area, good internet, great TV with channel guide, microwave, fridge, and desk. They also completely addressed my hotel pet peeve of not having electrical plugs bedside. BOTH bedside tables had lamps with two built in plugs –... More

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Dexter, Michigan
Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 13, 2013

Stayed at this hotel this Saturday for brief getaway. The location is great... Not far off of the highway and close to a grocery store, steakhouse, and two chain restaurants. It's a nice location between northern Detroit suburbs, Ann Arbor, and Flint. The hotel was clean.... Bed was comfortable. Breakfast was ok. They offered your run of the mill continental... More

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IHGCare, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Dear MargaretMI1979, Thank you for your recent stay with us. We appreciate the positive comments and are glad you found or location convenient. We regret your experience with our breakfast fell below your expectations. We are continually striving to improve the hospitality we offer, and comments from our guests are always welcome. Sincerely, Myrna M Case Manager IHGCare More

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Additional Information about Comfort Inn & Suites

Address: 17800 Silver Parkway, Fenton, MI 48430 (Formerly Holiday Inn Express Fenton)
Phone Number:
Location: United States > Michigan > Fenton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
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Also Known As:
Holiday Inn Express Fenton Hotel Fenton
Holiday Inn Fenton

68 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (26)
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Hotel & grounds (8)
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Bathroom (3)
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Dining (6)
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Business center/function rooms (1)
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Pool/beach area (3)
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Other (22)

Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Class
Number of rooms
69

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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