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Extended Stay America - Detroit - Farmington Hills

2.5 of 5
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27775 Stansbury Boulevard, Farmington Hills, MI 48334
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Extended Stay America - Detroit - Farmington Hills
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Ranked #7 of 10 Hotels in Farmington Hills
A recent review
4 of 5 stars Reviewed December 16, 2012
FRZ09 Farmington Hills, Michigan
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56 reviews from our community

Traveler rating
    24
    13
    2
    6
    11
See reviews for
9
4
17
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Extended Stay America - Detroit - Farmington Hills
See the most recent reviews
Farmington Hills, Michigan
1 review
4 of 5 stars Reviewed December 16, 2012

The staff and the management are top notch. They all go out of their way to make the stay as positive as possible. Any and all issues that I have had have been resolved quikly and efficiently. The rooms are comfortable and clean. The t.v. is a good quality flatscreen. The continental breakfast is a great addition for the hotel.... More 

Was this review helpful? Yes
RDO_Sarah_L, Manager at Extended Stay America - Detroit - Farmington Hills, responded to this review

Thank you for your kind words. We appreciate your continued business. It's great to hear your feedback that you are enjoying the upgraded televisions and our new Grab and Go breakfast. Thank you for sharing with us. More 

Miami, Florida
1 review
5 of 5 stars Reviewed December 14, 2012

it was a great place helps you feel like your still at home. the staff was great wanda, erica, venus they help you feel relieved and at home. had a great time and was treated with the outmost respect. thank you guys for making me feel at home

Was this review helpful? Yes
RDO_Sarah_L, Manager at Extended Stay America - Detroit - Farmington Hills, responded to this review

Thank you very much for your nice review of our property and staff. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. We know you have many lodging options in the area, which is... More 

Farmington Hills, Michigan
1 review
5 of 5 stars Reviewed November 27, 2012

I stayed at this ESA for 4.8 years, and I would give it my highest recommendation. Just recently, they have added some nice improvements - flat-screen TV's, new mattresses and bedspreads, continental breakfast. The housekeeping is 98% done on time, and the stairways and hallways are kept clean. Whenever any appliances failed (refridgerator, microwave), it was replaced within 24 hours.... More 

Was this review helpful? Yes
RDO_Sarah_L, Owner at Extended Stay America - Detroit - Farmington Hills, responded to this review

Thank you for you review. I want to thank you, first of all, for your extended stay with us. We greatly appreciate your business and are so happy you chose to stay with us in Farmington Hills. I am happy to hear you enjoyed the recent changes we made including Grab and Go breakfast. I appreciate you sharing your feedback. More 

Farmington Hills, Michigan
1 review
4 of 5 stars Reviewed November 9, 2012

Extended Stay America in Farmington Hills, MI is a clean environment. It was in a great and safe location... Close to restaurants, gas stations, manicurist shop, banks, fitness center and easy access to the express way!!!

Was this review helpful? Yes
RDO_Sarah_L, Owner at Extended Stay America - Detroit - Farmington Hills, responded to this review

Thank you for your recent posting. It sounds like our location worked out well for you. I am happy to hear that you enjoyed your stay. We appreciate your business; thank you for staying with us. More 

Bangalore, Karnataka, India
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 8, 2012

I got a chance to stay at Extended Stay America Detroit - Farmington Hills for about over a week. It was a very pleasant experience. The staff were very courteous and helpful. I have paid for 15 days but had to vacate in 10 days. The refund of excess paid was very prompt and quick. Overall a wonderful experience.

Was this review helpful? Yes
RDO_Sarah_L, Owner at Extended Stay America - Detroit - Farmington Hills, responded to this review

I am so pleased to hear you had a good experience while staying with us in Farmington Hills. Thank you for sharing your comments with us. We appreciate your business and hope that if you are ever in the Farmington Hills area again, you will stay with us. More 

Detroit, Michigan
1 review
5 of 5 stars Reviewed October 11, 2012

Absolutely the cleanest hotel I have ever been in--you can practicely eat out of the corners. Also, the staff is extremely friendly and very accomidating to all of my needs. The thing enjoy most: the location is perfect, althouhg it nestled away in a slighty wooded area is yet connected to an array of expressway and highway which allow me... More 

Was this review helpful? Yes
Sarah L, Owner at Extended Stay America - Detroit - Farmington Hills, responded to this review

Thank you so much. Your review was so very kind and I appreciate you taking the time to share your experience. Your glowing review of our cleanliness is the highest compliment, thank you. It's great to hear our location worked out so well. Thank you for choosing our hotel in Farmington Hills. We do hope to have you back again... More 

Farmington Hills, Michigan, United States
1 review
4 of 5 stars Reviewed October 10, 2012

At first, I was not impressed with this hotel as at check-in they were not familiar with the Extended Plus program so the check-in took a long time. Also, the room cleanliness was a little 'suspect' the first 2 weeks, however the last 3 weeks of my stay- the room looked great! Also, I had to cut my stay short... More 

Was this review helpful? Yes
Sarah L, Owner at Extended Stay America - Detroit - Farmington Hills, responded to this review

Thank you for your feedback. I appreciate you sharing your experience with us. I want to start by apologizing for the confusion over your reservation. I have spoken to management and staff to ensure this is not repeated. It was great to hear that we helped turn around your stay with us. I am so happy to hear we were... More 

Farmington Hills, Michigan
1 review
5 of 5 stars Reviewed October 3, 2012

I love this place, they have everything you need, a kitchen, office desk, new and fantastic bed, with a huge flat screen TV and high speed internet. The office manager Cindy and her Crew at ESA are fantastic and go over and beyond to make sure your stay fits your needs. Its a dog friendly hotel so you don't have... More 

Was this review helpful? Yes
Sarah L, Owner at Extended Stay America - Detroit - Farmington Hills, responded to this review

Thank you for your posting. We really appreciate your feedback. Thank you for sharing your experience with our staff. It's great to hear they went above and beyond to take care of you. I'm happy to hear our pet policy worked for you. I wouldn't want to leave my dog at home either! Thank you again for your business. More 

Fort Worth, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 4, 2012

I had read the other reviews and thought well I will try anyway.. Big mistake. Hotel is dirty and stinks.. The front desk people are all rude except one young man.. EX.. I asked where a restaurant was and the lady told me she didn't know and to go google it.. VERY RUDE... DO NOT stay there..

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Detroit - Farmington Hills, responded to this review

Thank you for your review. Let me start by apologizing for the experience you had while staying with us. This is absolutely not the service or product we work to deliver to our guests. As a result of your feedback, I have met with the staff to ensure this kind of experience is not repeated, and to help us improve... More 

Indianapolis, Indiana
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 12, 2012

I truly enjoyed my stay at the Extended Stay. Clean bathroom, kitchen with right amount of utensils, great wireless connection, and most of all, amazing staff members! They are not just there to check you in, but they try their best to make you feel at home. Safe environment, walking distance to Starbucks/SevenEleven/subway/indianfood/etc. If you need anything, you can ask... More 

Was this review helpful? Yes 2
ChristopherTM, Manager at Extended Stay America - Detroit - Farmington Hills, responded to this review

Kimmy, Thank you for your kind words regarding your stay at our Extended Stay America Detroit – Farmington Hills. It’s so great to hear you tried us for the first time and enjoyed your stay! Thank you for choosing Extended Stay Hotels; it’s always wonderful to hear such a positive feedback. A home away from home is exactly how we... More 

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