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All 11 Farmington Hills hotels

Extended Stay America - Detroit - Farmington Hills

2.5 of 5 Hotel   |   27775 Stansbury Boulevard, Farmington Hills, MI 48334
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Extended Stay America - Detroit - Farmington Hills

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Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed July 8, 2013
Seth H New York City, New York
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50 people have reviewed this hotel

Traveler rating
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    6
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9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Extended Stay America - Detroit - Farmington Hills
See the most recent reviews
New York City, New York
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 8, 2013

When I first arrived at this hotel I was happy with its location and friendly staff. However, later that night I had a HORRIBLE experience where some of the other guests were partying until 2am. The windows at this hotel are thin at best and I could hear every word, laugh, song and expletive coming out of their mouths. I... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Farmington Hills, responded to this review

I want to thank you for taking the time to post a review of your stay. Please accept our apologies for the inconvenience of having your stay cut short. Still, we are vey pleased to hear the staff was friendly and to know that we were able to turn a bad experience into a positive. Thank you again for posting... More

Farmington, Detroit MI
1 review
4 of 5 stars Reviewed July 2, 2013

The hotel staff, from the manager to the environmental specialists, are very responsive to customer's service requests. The staffs make a genuine effort to attend to the customer's requests. Additionally, the hotel is clean and quiet with easily accessible amenities. I would recommend this hotel to friends and family and other extended stay travelers. BU

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Farmington Hills, responded to this review

Thank you so much for posting a review of our property. I truly appreciate your comments regarding the staff and how they provided such great service to you during your stay at our hotel. We value your comments and we are excited that you will recommend our hotel to your friends and family. Thank you again for posting your review.... More

Chicago, Illinois
1 review
4 of 5 stars Reviewed June 28, 2013

We stay here for a week, twice a year when visiting family in the area. The location is very convenient (quick access to expressways for Ann Arbor, Detroit and Southfield) and the manager and staff have been unfailingly friendly and helpful through the many years we've been going. The accomodations aren't upscale (wouldn't expect it at this price) but they... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Detroit - Farmington Hills, responded to this review

The staff and I read your review, and would like to thank you for writing such positive things about our hotel and staff. I am glad to read that you were pleased with the recent upgrades we are making and we are happy that you take full advantage of our fully equipped kitchens and the breakfast bar. It's always a... More

Sioux City, Iowa, United States
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed June 25, 2013

This was one of my worst stays in a hotel! I booked online and then called the hotel to let them know that we were bringing our dog. I was told we would have a ground floor room because of the dog. We got here after driving for 14 hours and were put on the second floor. Internet service is... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Farmington Hills, responded to this review

Tracy - I appreciate you bringing your experience to our attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you did not have a pleasant stay while visiting the Farmington Hills area. We pride ourselves in being one of a few hotels in the area that are pet friendly, and... More

West Bloomfield, Michigan
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 25, 2013

This hotel is the dirtiest, dingiest hotel we have ever experienced. The hallway smelled like pickles and the room smelled like wet dog. We requested the 1 bedroom suite and it was just one big room with a divider for the sitting area. There were no drinking cups provided in the room. The carpet was so gross and dirty that... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Detroit - Farmington Hills, responded to this review

Stacey - Your review for our hotel was recently brought to my attention. Please know that we are sincerely sorry that you did not have a pleasant experience with us, and that you had to cut your stay short. To prevent this from happening again, my team and I are working together to correct the type of concerns you had.... More

Farmington Hills, Michigan
1 review
5 of 5 stars Reviewed June 23, 2013

I really like this place alot... When staying at a new place, I prefer to be in a hotel where the staff are friendly and a good room service is provided for the guests, ESA does this both and makes me feel comfortable by helping me find places and services that are close by. Its location is just perfect, close... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Farmington Hills, responded to this review

Bala - I appreciate you taking the time to write such a wonderful review. I'm so pleased to hear that your experience with us was a positive one. It was a true pleasure having you as our guest and we look forward to having you visit with us again in the future. More

Farmington Hills, Michigan
1 review
4 of 5 stars Reviewed June 17, 2013

I have been in this hotel since May and I love almost everything. They offer great services and the staff is very understanding, always willing to help, and very friendly. The kitchen is a plus for those like me who enjoy cooking and the hotel's location is in close proximity to a variety of restaurants and coffee shops. The laundry... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Farmington Hills, responded to this review

Grace - Thank you so much for posting a review of our property. I'm so pleased to hear that you took advantage of having a fully equipped kitchen in your room. As well, I'm glad our location was convenient with a variety of restaurants and shopping in the area. Thank you again for sharing your comments with us. We look... More

Hyderabad, Andhra Pradesh, India
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 18, 2013

I was in this hotel from Jan to March 2013 on a business trip. Hotel is located in a very good location which was nearby to my office and had a couple of restaurants nearby and a coffee shop to help me beat the chill in the winter.The internet service was good, speeds are upto the mark. Laundry didn't give... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Farmington Hills, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you had a pleasant stay and our wireless service was up to your standards. I am sorry to hear that you didn't have access to any gym facilities during your stay; please let the front desk know about this concern if... More

2 reviews
5 of 5 stars Reviewed April 4, 2013 via mobile

The people are always the heart of any business or Corporation and they can make or break of th of the customer especially in t especially in the service business like extended stay hotel. I would like to commend mgr. Cindy Calwell, Carol Erica and Wanda for making my stay there for the last 6 months a very pleasing and... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Farmington Hills, responded to this review

The staff and I read your review, and would like to thank you for writing such glowing things about members of the team and the customer service you received overall. We are so happy to provide a warm and welcoming environment for all of our guests. You are right when you say that the people are the heart of any... More

Fayetteville, North Carolina, United States
1 review
5 of 5 stars Reviewed March 25, 2013

I can only start with wow!!! I started a new position in Fenton, Michigan and I needed a place to stay for the first year since my family would nt be with me. i had stayed years ago in Atlanta at an Extended Stay so I gave them a shot, many came up, but I chose the one in Farmington,... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Farmington Hills, responded to this review

I appreciate you taking the time to write such a wonderful review. I'm thrilled that you felt like you were at home. That is truly the goal we have for all of our guests. It's refreshing to see that your time with us during your family's visit was like a vacation. Thank you again for your review. It was such... More

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Additional Information about Extended Stay America - Detroit - Farmington Hills

Address: 27775 Stansbury Boulevard, Farmington Hills, MI 48334
Phone Number:
Location: United States > Michigan > Farmington Hills
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #6 of 11 hotels in Farmington Hills
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Detroit - Farmington Hills 2.5*
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