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All 10 Farmington Hills hotels

Extended Stay America - Detroit - Farmington Hills

2.5 of 5 Hotel   |   27775 Stansbury Boulevard, Farmington Hills, MI 48334
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Extended Stay America - Detroit - Farmington Hills
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69%
Ranked #7 of 10 hotels in Farmington Hills
A recent review
4 of 5 stars Reviewed March 29, 2014
Zigang W Shanghai, China
  • Reviews (53)
  • Photos (9)
  • Amenities
  • Q&A
  • Room tips (15)
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53 people have reviewed this hotel

Traveler rating
    23
    13
    2
    6
    9
See reviews for
9
3
17
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Springfield, Illinois
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 23, 2014

I reserve 2 rooms through 800 reservation with a promotion of 20% off of room cost. When checking in the individual working the counter did not know what she was doing and cancel my reservation and made new reservation cancelling 20%. The following morning I spoke with the manager trying to explain my situation, she did not believe me and... More

Was this review helpful? Yes 4
South Lyon, Michigan
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 14, 2014

Went through BOOKING.COM. When I checked in I was told I could have gotten a better price if I had just called them directly. Room came with breakfast in the web site. It was a 'GRAB AND GO" breakfast of coffee and muffin along with a sign that said, " do not take more than 2 muffins or there might... More

Was this review helpful? Yes 6
Fh
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 12, 2014

This place was fine until Cindy came on board. Cindy would lock me out of my room, yell at me and blame my dog for the terrible smell in the entire hotel. They now have water damage and mold at the place. Haha Karma is what it is.

Was this review helpful? Yes 4
Farmington Hills, Michigan
Top Contributor
77 reviews 77 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed April 28, 2014

We were booked thru Hotels.com so paid upfront(won't do that again!) First night we were in 223--motor noises kept us awake all night! Turns out we were over the mechanical room! When we complained, another guest told us they had been put in that room & moved also! Why does the manager keep using this room?? We changed rooms-- cabinet... More

Was this review helpful? Yes 2
Shanghai, China
1 review
4 of 5 stars Reviewed March 29, 2014

Good experience and friendly staff. Good position with gas station and stubuck nearby Not far from Detroit downtown and FH as well as airport. The breakfast is crab and go which is a liitle simple but enough. You have the choice like coffee and so on.

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Detroit - Farmington Hills, responded to this review

The staff and I appreciate your kind remarks. We’re thrilled to hear that you enjoyed your time at our hotel and the service our staff provided. Again, thank you for the comments. We look forward to welcoming you back in the future! More

Gresham, Oregon
1 review
4 of 5 stars Reviewed March 25, 2014

All of the front desk staff were extremely helpful and friendly. For the price it was a very good value. However the bathrooms need updating and better cleaning. The breakfast offerings were simple, but were good.

Was this review helpful? Yes
Farmington Hills, Michigan
1 review
3 of 5 stars Reviewed December 10, 2013

I have stayed in so many hotels I decided to help people make their decisions based on my experience (no kids or spouse). My rating system is based on the 3 C's: Congeniality, Cleanliness, and Comfort, as well as the 1 A: Amenities. I was pleasantly surprised to find this low-cost hotel at a total price of just $65 (including... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Farmington Hills, responded to this review

I want to thank you for taking the time to post a review of your stay. Please accept our apologies in regards to the internet and the television selection. We have recently upgraded a new internet provider and we currently have 24 television channels. I also would like apologize for the fan located in the bathroom, they all have been... More

A TripAdvisor Member
3 of 5 stars Reviewed October 17, 2013

employees at the reception are really nice. this place needs to improvise on cleanliness and odour in the rooms.carpets needs to be changed. Rest are good. i might probably stay in future if above things are taken care.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Farmington Hills, responded to this review

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that you were not completely satisfied with your stay and I hope you will contact me so we can discuss it. We expect a renovation in the future and that will include new carpeting, also we sometimes have long term guest who... More

1 review
2 of 5 stars Reviewed October 4, 2013 via mobile

Stayed in the hotel for 30 days. Rooms are not really designed for an "extended stay"!! Just a hotel room with a small kitchen area! Room was very dirty, spider webs in bathroom, food on walls, stains on bed spread! Overall conditions of the hotel were average at best! Rooms cleaned once a week? You get 4 towels, if you... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Farmington Hills, responded to this review

I appreciate you taking the time to write a review of your experience with us. The situation you described regarding the spider webs and stains on the bedspread is truly regrettable. We are very sorry for your experience and our team is working together to ensure this never happens again. Our goal is to make you feel like this is... More

Farmington Hills, Michigan
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 28, 2013

I have been a guest resident at ESA Farmington Hills for months. I've had a lot of problems during my stay; many resolved through the manager. There are good things here, but internet access/reliability and speed is NOT one of them now. That is why I am giving this hotel a poor rating; internet access that is reliable and reasonably... More

Was this review helpful? Yes 2
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Additional Information about Extended Stay America - Detroit - Farmington Hills

Address: 27775 Stansbury Boulevard, Farmington Hills, MI 48334
Phone Number:
Location: United States > Michigan > Farmington Hills
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Detroit - Farmington Hills 2.5*
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9 photos of this hotel

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
113

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