We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Farmington Hills/Novi

3.0 of 5 37529 Grand River Avenue, Farmington Hills, MI 48335
Hotel website
Hotel deals
Special Offer
Save on Hotel Packages!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence 2014
Holiday Inn Farmington Hills/Novi
Professional photos View all
Browse nearby
Holiday Inn Farmington Hills/Novi
Write a Review

105 reviews from our community

Traveler rating
    52
    27
    10
    6
    10
See reviews for
18
8
4
53
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (105)
  • Mar-May only
    (25)
  • Jun-Aug only
    (23)
  • Sep-Nov only
    (39)
  • Dec-Feb only
    (18)
All months
There are newer reviews for Holiday Inn Farmington Hills/Novi
See the most recent reviews
North Jersey
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed July 17, 2013

I checked in and was given a room on the 4th floor. After hiking back to the far end of the floor, I was surprised to find leftover food and unmade beds in my room. Obviously the room hadn'tI called from my cell and the person apologized and put me on hold while she looked into this mistake. I made... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Dear NorJerseyDad, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service which was unacceptable. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. I have taken... More 

Kingsville, Canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed July 15, 2013 via mobile

Check in was great. Friendly staff. Breakfast buffet was cheap and good quality. Room was decent. Pool is small. No towels all weekend. Big complaint. Wet children running back to their rooms down every hallway. Coffee machine in the lobby was broken, so the sign said to use the coffee pot. That pot was cold all weekend while the employees... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Dear jeffrey k, Thank you for taking the time to complete a review on your stay. It is pleasing to know that you had a great check in experience and the room you were given sufficed your needs. However, I regret that the service you received during the duration of your stay was less than satisfactory and if the amenities'... More 

Grand Rapids, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 26, 2013

I am a constant business traveler and for the money, this is the best hotel in the Detroit area. All of the rooms are large, clean and comfortable. The staff provides great service, is very friendly and acts very professional. The Red Lion is a great place to unwind after a long day. There is a manager’s reception 2 nights... More 

Was this review helpful? Yes
Erik V, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

O on the Go - what a great review! We love having you stay here at the hotel and it's not the same when you're absent. I appreciate what you said about always improving - we try very hard to never stop adding features that our guests enjoy. We look forward to seeing you again soon! Take care! More 

Lock Haven, Pennsylvania
Contributor
12 reviews 12 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 10, 2013

Friendly and helpful staff. Priority club member i'm often upgraded to the spacious suites or kitchen rooms. All room are pleasant and the usual standard expected of Holiday Inns. Comfortable beds Breakfast is good and not served on Styrofoam. WIFi everywhere. Restaurant has good but limited menu, but local area has every conceivable restaurant and more. Highly recommended

Was this review helpful? Yes
Erik V, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Robert, thanks for that awesome review! So glad you had a wonderful stay! We do our best to upgrade the Platinum members and glad you enjoyed that perk. If we can ever do anything for you please let us know. Take care! More 

Toronto, Ontario, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 3, 2013

We booked through Priority Club and our check in was speedy and service was excellent. We were given complimentary bottled water and snack bars. Our room/bathroom was clean. Beds are nice and soft, and the bed area is nice and cool. I like the food and service at the restaturant. I would definitely come back to this property and would... More 

Was this review helpful? Yes
Erik V, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Joey V, thank you so much for the review! I'm glad you had a great experience from start to finish. If you ever come back this way again we hope to see you! Take care! More 

Rice Minnesota usa
1 review
4 of 5 stars Reviewed April 30, 2013

I found this hotel to very good. The service outstanding. Very large and clean rooms. The full service bar and grill has good food and Ingrid was great. Helpful staff when needing driving directions and all tracing needs. Thank you.

Was this review helpful? Yes
Erik V, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Thank you for that review! I will make sure to personally thank the employee you mentioned for all their hard work and wonderful service they provided you during your stay. With all the hotels in the area, we strive to be the best staffed, where we can leave lasting impressions on our guests. Please come back to us when you... More 

Harrisburg, North Carolina
1 review
4 of 5 stars Reviewed April 24, 2013

We were greeted with a smile and recognized as a priority club member. The decor of the lobby was very nice and inviting. Check in was fast and friendly. I would recommend this hotel to family and friends. The room was clean and the mattress and pillows were very comfortable. We enjoyed a Hospitality Hour with a great atmosphere and... More 

Was this review helpful? Yes
Erik V, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

I want to thank you for leaving us that kind review. It was so nice to speak to you during our managers reception. We really do enjoy putting on the reception because it gives us a chance to speak directly with guests in a relaxed environment. I sure hope that if you are in the area again you'll come back... More 

Exeter, New Hampshire, USA
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 5, 2013

Arrived to a very welcoming front desk and they explained all the hotel features. The rooms are very clean and comfortable. Very accomadating to American and Asian guests. Food was good and service was excellent. I would recommend this hotel to anyone and have saved this on my trip agenda to use again in my future travels.

Was this review helpful? Yes
Erik V, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Thank you for that kind review! It's true we do cater to our Asian guests as much as possible. We carry Japanese language newspapers, Asian appointed breakfast foods, and even a Japanese language TV station in all the guest rooms. We look forward to your return visit, and if there is anything special we can do for you on your... More 

Kent City, Michigan
1 review
5 of 5 stars Reviewed March 22, 2013

I recommend this hotel to everyone. We arrived and were greeted by friendly, helpful people, who were more than happy to help in any way possible. They greeted me as a PC member and gave us all cookies upon arrival. On the way to the room this hotel has a FREE coffee and hot chocolate machine that is available 24/7.... More 

Was this review helpful? Yes
Erik V, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Tim, thanks for the great review! You're a favorite guest of the front desk, and we hope you'll continue to stay with us as you visit Farmington Hills into the future. We're always here to go above and beyond for whatever you may need. Since your last stay we updated our channel lineup in all the guest rooms to include... More 

Edmonton , Alberta Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 21, 2013

The check in was fast and smooth .Great front desk staff for all my needs.Hotel is spotless clean and everything works including the Internet.Great restraunt in the hotel and had several good meals and the hotel Manager hosted a Hospitality Hour with great food and wine. The hotel has an indoor pool and a gym to work out.House keeping staff... More 

Was this review helpful? Yes 1
Erik V, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Canuck, wow what else can I say but thank you! Your review was such a pleasure to read for everyone here at the hotel. We're incredibly happy that you have chosen to stay with us on your extended visit to Farmington Hills & Novi. It's only been a short while but we will never forget you, or the nice things... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn Farmington Hills/Novi? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Farmington Hills/Novi

Address: 37529 Grand River Avenue, Farmington Hills, MI 48335
Phone Number:
Location: United States > Michigan > Farmington Hills
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Farmington Hills/Novi 3*
Number of rooms: 135
Reservation Options:
TripAdvisor is proud to partner with IHG, Orbitz, Expedia, Priceline, Agoda, Hotels.com, BookIt.com, Booking.com, TripOnline SA and Tingo so you can book your Holiday Inn Farmington Hills/Novi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Farmington Hills/Novi Hotel Farmington Hills
Farmington Hills Holiday Inn
Holiday Inn Novi

17 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Room/suite (7)
Viewed
Dining (2)
Viewed
Hotel & grounds (3)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay