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Holiday Inn Farmington Hills/Novi

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37529 Grand River Avenue, Farmington Hills, MI 48335
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1 room 1 guest
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Holiday Inn Farmington Hills\/Novi
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129 Reviews from our TripAdvisor Community

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Traveler rating
    60
    34
    14
    7
    14
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26
8
5
64
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Michigan
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

I travel for business. A lot. Therefore, half my life is spent in hotels. I've seen the best and the worst the metro-Detroit area has to offer. I give this property 3 out of 10. It scores a three only because it's lobby is really nice. That was all. I was given a handicap accessible room. I hate those roll-in... More 

Was this review helpful? Yes 1
ziggy58, Guest Relations Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Thank you for your feedback regarding your recent visit at our hotel. Again, please accept our sincerest apologies for the disturbance you experienced during your stay. Rest assured that this issue will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, M. Roberts, G.M. More 

Nijkerk, The Netherlands
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

I have been here betweem 2009 and 2014 many times in and I can say this is an excellent hotel. The rooms are clean and big and the staff is very friendly. The only remark I have is that the aircontitioning in the bar/restaurant is always to cold but that is more personal I think.

Was this review helpful? Yes
ziggy58, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Thank you so much for your review of our hotel and thank you for staying with us over the years! I am pleased to hear you enjoyed your stay with us again this time! It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Michael Roberts General Manager More 

Norton Shores, Michigan
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for 10 weeks for my summer internship and I have nothing but great things to say about this hotel. The front desk staff is always friendly (Blaise and Paulo in particular). The rooms are clean and up to date. The general manager is always asking if I need anything. The breakfast buffet is very good... More 

Was this review helpful? Yes
ziggy58, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us for the 10 weeks you were hear!. You and your associates have been a pleasure to have as our guests. Thanks for the kind words regarding Blaise and Paulo! Good luck to you and I hope you have a... More 

Farmington Hills, Michigan
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed here for about 2 months while on business. The hotel has a nice pool and workout area, as well as a bar. My room was very clean and supported a rather comfortable bed. I was very pleased with my stay as the staff went above and beyond, especially Blaise and Paulo. Thanks for everything

Was this review helpful? Yes
ziggy58, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and the nice mention of two of our team members Blaise and Paulo!. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again! Sincerely, Michael Roberts General Manager More 

1 review
5 of 5 stars Reviewed 4 weeks ago

I accepted an internship with Kroger corporate HQ and when I found out I was staying at the holiday inn suites for 10 weeks I was very skeptical. I'm finishing up my 8th week and I gotta hand it to this place, because they completely changed my mind. When I walk through the front doors I actually feel like I'm... More 

Was this review helpful? Yes
ziggy58, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and the staff you so graciously mentioned! I'll be sure to share your comments with them!. It's something our staff takes great pride in, so we value your feedback. It was our pleasure to have you as our guest!... More 

Level Contributor
47 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed July 20, 2015

This hotel is a good value for what you get. It is located with right next to the highway for easy access to everywhere. Typical box hotel with standard rooms, kitchenettes, and suites. Small indoor pool with whirlpool and a standard exercise room. The staff is very professional and helpful. Small bar with limited menu. Breakfast buffet available.

Was this review helpful? Yes
ziggy58, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Thank you very much for taking the time to give us your comments about your stay! I will share your comments with the members of our team to further our efforts in overall guest satisfaction! More 

Waldorf, Maryland
2 reviews
5 of 5 stars Reviewed July 16, 2015

This hotel was the official host host for my family reunion during time period of July 9-13, 2015. They staff was AWESOME! Michael Roberts, the manager made us feel at home. Daily, he interacted with my family members, asked if we needed anything. He was very personable and provide us with a little history of Farmington Hills. He went out... More 

Was this review helpful? Yes
ziggy58, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Thank you so much for your comments about you and your families experience with us at the Farmington Hills Holiday Inn & Suites! I can not express adequately how wonderful it was to have you all stay with us! You were all such lovely people! I'm so pleased you all had such a wonderful time! Remember, the next reunion you... More 

Traverse City, Michigan
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 12, 2015

I cannot say enough good things about the staff of this establishment! Wonderful customer service. I had an initial issue with my room, and the staff immediately worked to make it right. The room was clean and comfortable, nice to have a sitting room with microwave and fridge. Central location near highways, restaurants, and Twelve Oaks, with a reasonable price.... More 

Was this review helpful? Yes 1
ziggy58, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Thank you so much for the very nice comments about our hotel and staff! It was our complete pleasure to have you as our guests! We will always look forward to you and yours returning to see us agin and have such a wonderful stay as your last one! More 

Atlanta, Georgia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 12, 2015

This hotel was the host hotel for our family reunion this past weekend. The staff and manager, Mike, went above and beyond to make our stay very enjoyable. They provided shuttle service further than the normal radius that they travel. They also accommodated our food preferences and intolerances on an individual basis. They also allowed us to check in early... More 

Was this review helpful? Yes 1
ziggy58, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Your family reunion members were a pleasure to have as our guests! We hope you will visit us again. Thank you again! Sincerely, Michael R. General... More 

Kissimmee, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 2, 2015

upon check in there were ashes on the floor(contacted front desk) missing set of towels(contacted the front desk)refrigerator wasn't getting cold or freezing, just cool(contacted front desk twice)I asked if we can get another room, he said they didn't have any available unless we got a standard room. I just stayed in hat room, then the toilet tissue rack nail... More 

Was this review helpful? Yes 2
ziggy58, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

According to Holiday Inn Guest Relations you are a hotel employee! Then you should certainly know that all rooms are inspected prior to guests arriving. In this case your room was inspected by the Executive Housekeeper prior to your checking into it! The room was found to be ready for guests in terms of overall cleanliness and condition! I personally... More 

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