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Holiday Inn Farmington Hills/Novi

3.0 of 5 37529 Grand River Avenue, Farmington Hills, MI 48335
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Certificate of Excellence 2014
Holiday Inn Farmington Hills/Novi
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Holiday Inn Farmington Hills/Novi
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109 reviews from our community

Traveler rating
    53
    29
    10
    6
    11
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18
8
4
55
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Waterford, Michigan, United States
Top Contributor
118 reviews 118 reviews
57 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I have stayed in this property years ago and it is still nice and clean and easy to get to. The staff is very friendly and helpful! I attended an Excel course for two days and it was nice the only problem I had is the quick lunch offered the second day was the same as the first. Plenty of... More 

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Senior Contributor
23 reviews 23 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed on an overnight business trip with a group of cohorts from our company. The staff is always attentive, the rooms comfortable and the location ideal. The only bad parts were being awakened at 8:07 am by housekeeping the day of departure and finding out the breakfast buffet ends at 9. I would stay here again and would recommend... More 

Was this review helpful? Yes
Ryan G, Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Thank you for the great review. I do apologize about the early wake up call from housekeeping. I can assure you that is not normal hotel policy. We will review proper procedures in our next staff meeting. Thank you, Ryan Gauthier General Manager More 

Canton, Michigan
Contributor
15 reviews 15 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I booked a room through the holiday inn website for a 2 double bed suite. With reservation in hand I showed up to the front desk and they said they had changed it to a king suite without calling me. We had 3 people in our party, 1 bed AND it was my birthday! Sounds like a party right? Instead... More 

Was this review helpful? Yes 2
Ryan G, Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Dear Jennifer, I apologize for the hotel not being able to honor your room type, and the terrible birthday you experienced . Unfortunately, we were experiencing unexpected maintenance issues on a couple of double rooms. I would like to award you a free night on us. Please reach out to me directly, and I will make sure this happens. Sincerely,... More 

Rockford Mi
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is great. Clean, Quiet, great location off the highway. Room service was fast and yummy. The only issue I had was the cleaning people knocked on my door at 9am. If my check out time is at 11, I feel they shouldn't be knocking at 9am. I will admit I didn't have my do not disturb sign out,... More 

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Ryan G, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Thank you for the great review and the 5 Stars. Happy Holidays! Ryan Gauthier General Manager More 

Comstock Park, MI
Top Contributor
180 reviews 180 reviews
65 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed December 18, 2014

Great place to stay close to Detroit. A little confusing to get to coming from the north but just go straight when you get off the highway. Rooms are well appointed. Our room was quiet and beds were quite comfortable. Cannot speak for any of the amenities offered as it was an overnight stay. I will stay again and recommend... More 

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Ryan G, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Dear Adam56, Thank you for your feedback, and for the 5 stars. Happy Holidays! Ryan Gauthier General Manager More 

Boston, Massachusetts
Contributor
13 reviews 13 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 22, 2014

I had a great stay here for a week. Clean, nice decor, bustling but not too noisy. I bought a voucher for breakfast and the breakfast buffet was very good and there was a decent selection. Room was nothing special, very hotel average but nothing bad. Shampoos were Bath and Body works Coconut Lime Verbana. Pool and hot tub were... More 

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Loves Park, Illinois, United States
Top Contributor
50 reviews 50 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 15, 2014 via mobile

Holiday inn a good place to stay. The lastest ihg rewards promotion was also a choice factor in the selection process. Room was very comfortable. Clean and updated. The bar restaurant was good. My new york strip was perfect. Bartender was friendly & accommodating. Atmosphere was welcoming. Service was good. Hotel was nice. Location met my needs would definitely come... More 

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Ryan G, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Dear Chris, Thank you for the great review. I will share it with the entire team. Sincerely, Ryan Gauthier General Manager More 

Cincinnati, Ohio
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 16, 2014

Stayed there for two nights this weekend. Hotel certainly met the basic needs and the desk staff was very cordial. Furnishings are a tad old and I would change the shower curtain a bit more frequently...it smelled a little sour. The lobby is very nice, with coffee and computers.

Was this review helpful? Yes
Ryan G, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Thank you for your review. I appreciate your feedback. The summer of 2015 we will be going through an entire renovation including new beds. More 

Tulsa, Oklahoma
Top Contributor
59 reviews 59 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed August 23, 2014

This place is nice, clean and quiet. I stayed in a suite (I think all the rooms here are suites) and here is the design problem: the bedroom is flooded with natural light, and the work area is poorly-lit and not very well thought-out (desk faces one wall, impossible to see TV from it without rearranging room, which I did).... More 

Was this review helpful? Yes 1
Ryan G, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Dear Coolihoma, Thank you for your review. Please know the summer of 2015 we will be going through an entire hotel renovation, and more lighting in the work areas are noted. Thank you, Ryan Gauthier General Manager More 

1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 14, 2014 via mobile

We stayed at this hotel with our baseball team. The rooms were clean and the front desk and cleaning staff were very courteous. We did eat at the Red Lion pub which ended up to be a less than desirable experience. In our room binders it stated that kids at free with a paid adult. When we mentioned this to... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Dear momtotwins04, Thank you for taking the time to provide feedback on your stay. We deeply regret to see the service you received in the restaurant prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We... More 

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Additional Information about Holiday Inn Farmington Hills/Novi

Address: 37529 Grand River Avenue, Farmington Hills, MI 48335
Phone Number:
Location: United States > Michigan > Farmington Hills
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Farmington Hills/Novi 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Holiday Inn Farmington Hills/Novi Hotel Farmington Hills
Farmington Hills Holiday Inn
Holiday Inn Novi

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