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Holiday Inn Farmington Hills/Novi

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37529 Grand River Avenue, Farmington Hills, MI 48335
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1 room 1 adult
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Holiday Inn Farmington Hills\/Novi
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142 Reviews from our TripAdvisor Community

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California
Level Contributor
3 reviews
5 of 5 stars Reviewed December 23, 2015

The Staff was terrific. Their customer service, throughout the entire hotel was professional, kind & helpful, as I've ever encountered anywhere! The General Manager Mr Michael is an outstanding General Manager. He makes sure that this hotel runs consistently, with the Highest of Quality! There is a terrific restaurant with a marvelous, outstanding chef named Chef Shaun on site! The... More 

Helpful?
Thank Zofia15
ziggy58, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Thank you so much for your review of our hotel and all the accolades you bestowed upon us and the hotel! We appreciate your loyalty as an IHG® Spire Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback.... More 

Ewing, New Jersey
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed December 6, 2015 via mobile

Stayed one night for a family gathering in town. I asked front desk for tooth brush and razor. When I opened razor it looked like it was used. Some leftover hair on the razor, seriously gross. Bathroom smelled and flushed leaked all night. TV remote was missing battery case. Beds were not good. Should avoid staying here, I guess next... More 

Helpful?
Thank NJ_Traveler_P
ziggy58, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for you not experiencing the type of quality stay the vast majority of our guests do! Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, M. Roberts, G.M. More 

Gaylord, Michigan
2 reviews
4 of 5 stars Reviewed December 1, 2015

I frequently travel overnight and have stayed at many of the other hotels nearby. This hotel by far exceeds them. Top notch in room quality. Staff is exceptional. The only negative is the free rain for animals. A guest dog was all over the main lobby coffee table. Owners were inconsiderate and didn't control dogs and keep the dogs away... More 

Helpful?
Thank CPH44
ziggy58, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Also, thank you for the wonderful accolades! I want you to know that effective Monday December 1st we will no longer be allowing pets in the hotel! We value your feedback! We hope you will visit us again. Sincerely,... More 

Memphis, Tennessee
1 review
5 of 5 stars Reviewed October 30, 2015

Myself and a few of my High School friends decided to meet up at the holiday Inn in Farmington for a mini reunion! We were very happy with our choice! The location was perfect for shopping (near by mall) a lot of nice restuarants in the area too! The hotel provided us with a complimentary shuttle for our local area... More 

Helpful?
Thank SonnySunshine
ziggy58, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Thank you so much for your review of our hotel. we are very pleased to hear you enjoyed your stay with us for your "Get Away Weekend!. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again for another great weekend!. Sincerely, Michael R. G.M. More 

Baltimore, Maryland
1 review
5 of 5 stars Reviewed October 30, 2015

I travel to Farmington Hills on a regular basis for budiness. the staff goes out of their way to get to know you and provide excellent service! The Suites are clean, spacious and have comfortable beds. I like the fact that I don't have to leave the hotel for dinner too as the Pub also has great service and food!

Helpful?
Thank Ingrid D
ziggy58, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Thank you so much for using some of your valuable time to review our hotel! I am pleased to hear you enjoy staying with us when you are in town for business! We hear many of the same accolades from other business travelers such as you! We hope you will continue to visit us whenever your in town! Sincerely, Michael... More 

Santa Rosa, California
1 review
5 of 5 stars Reviewed October 29, 2015

Very nice hotel with great staff. Good food and a nice bar. attended Corp. training and they made it very easy. Rooms were clean and generally quite. Service included shuttle service which was excellent.

Helpful?
Thank joe a
ziggy58, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Michael R. G.M. More 

Warsaw, Poland
1 review
5 of 5 stars Reviewed October 24, 2015

Penny H. This Hotel is excellent. My Husband & I, two children, had an extended stay here. We were very pleased with the cleanliness & excellent customer service. Also, we were very Happy that the rooms were suites, very comfortable & quite. I would highly recommend this Hotel.

Helpful?
Thank Penny H
ziggy58, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Thank you so much for taking the time to submit your review of our hotel. I am pleased to hear you enjoyed your stay with us. The staff takes great pride in providing good friendly service, so we value your feedback very much! We hope you will visit us again! Sincerely, Michael R. G.M. More 

North Chicago, Illinois
1 review
5 of 5 stars Reviewed October 23, 2015

This is my sixth stay here in the last year and I've been meaning to do this months ago! The hotel's staff from the desk to the restaurant anf lounge are the best! The beds are comfortable and the rooms are clean! Friendly shuttle service to near by shops and restaurants which there are plenty of! I would highly recommend... More 

Helpful?
Thank shaun d
ziggy58, Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear of all the things you enjoyed during your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Michael R. G.M. More 

2 reviews
5 of 5 stars Reviewed October 20, 2015 via mobile

This is place is clean with exceptional staff who is willing to go beyond the extra mile to make your stay what you expect. If you need information about the area the staff willing to suggest places to go and even print maps for you. The rooms are clean and spacious. Would visit this place again.

Helpful?
Thank Dorothy G
ziggy58, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Thank you so much for your review of our hotel and the nice comments. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Michael Roberts, G.M. More 

Georgetown, Texas
1 review
5 of 5 stars Reviewed October 20, 2015 via mobile

Great clean hotel! Quiet friendly staff. Nice breakfast buffet. Landscape well kept. Shuttle service timely. Nice large roomis will return to this hotel ever time.Front desk people answered travel questions and printed a map to attractions.

Helpful?
Thank Douglas G
ziggy58, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Michael Roberts, G.M. More 

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