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Comfort Inn Farmington Hills

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30715 West Twelve Mile Road, Farmington Hills, MI 48334
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Comfort Inn Farmington Hills
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52 Reviews from our TripAdvisor Community

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Nashville, Tennessee
1 review
5 of 5 stars Reviewed 3 weeks ago

My stay was wonderful! My room was spacious, clean and quiet. What else could a guy (or gal) ask for? There was no difference in the Comfort Inn and the other hotel/motels up and down the street. I know, I've stayed at them.

Helpful?
Thank rcmwilliams
Branden S, Manager at Comfort Inn Farmington Hills, responded to this review

Thanks so much for your kind review! We are happy to learn that you enjoyed your stay with us and we hope to have the pleasure of taking care of you again for your lodging needs when back in our area. More 

Bletchley, United Kingdom
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed October 27, 2015 via mobile

I'm a fan of this chain. When you stay in a chain like this there are things you can rely on; comfortable beds, good shower and friendly staff. This Comfort Inn did not disappoint. The staff on the front desk were very polite and friendly. I felt welcome and they were very helpful . The room was a good size,... More 

Helpful?
Thank Rob P
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 22, 2015

This was my fifth stay at this hotel. It is good value and the rooms are always very clean and made up nicely. I find the bed very comfortable and the rooms have a fridge, microwave, safe and a flat screen television. Breakfast ( eggs, pastries, cereals, yoghurt etc) is included in the price and the staff are friendly and... More 

Helpful?
1 Thank arrondee1
Hastings, Michigan
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed September 30, 2015

The hallways smell of smoke. The room smelled of some type of air freshener to mask the smoking smell. The room was clean except for the smell. The coffee pot in the room was missing the "basket" type part and we were unable to brew coffee in the morning. When I checked with the front desk she said that there... More 

Helpful?
1 Thank susan c
comfortinnfh, Manager at Comfort Inn Farmington Hills, responded to this review

Dear Susan C. Thank you for taking the time to write to us. We would like to apologize for the smoky smell you experienced in the hallways during your stay. We are a 100% smoke free facility. Unfortunately however, not everyone plays by the rules and we do have guests occasionally breaking them to smoke in the room. As you... More 

Coastal Maine, United States
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed September 25, 2015

We typically stay at Comfort Inns [and Suites] when we travel each year. Usually they are fine properties with good services and fine amenities for the value. This Inn in Farmington Hills seems to have slipped a bit below that usual experience for us. It was convenient for our purposes, and certainly was clean, but the 'edges' seemed a bit... More 

Helpful?
1 Thank Clara B
comfortinnfh, Manager at Comfort Inn Farmington Hills, responded to this review

Dear Clara B. We are very disappointed to hear that you did not have a wonderful stay at our property. We have reached out to you via email explaining the reasons why you experienced some of the things you did while here. Please contact the hotel directly and peak with management to get a resolution. Thank you for taking the... More 

Traverse City, Michigan
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed August 18, 2015

This was my forth stay at this property. The staff including the General Manager have always been very accommodating. Although this is an older property, one can tell that the building maintenance crew are steadily making improvements, some small and some larger. Although we didn't have breakfast during this last stay, we have in the past and the variety of... More 

Helpful?
Thank mongoose1954
comfortinnfh, General Manager at Comfort Inn Farmington Hills, responded to this review

Thank you so much for the nice comments. We greatly appreciate your business and look forward to taking care of you moving forward. More 

West Bloomfield, Michigan
1 review
5 of 5 stars Reviewed August 17, 2015

Brenda at the front desk is great to work with. She is always responsive to phone calls and emails , she doesn't hesitate to extend a helping hand in any matter! The manager Brandon also always puts the guest first!

Helpful?
Thank spencermsandiha
comfortinnfh, General Manager at Comfort Inn Farmington Hills, responded to this review

Thank you for the nice feedback. We look forward to taking care of you again in the future. Please call the hotel to set up your next reservation with us. More 

Richmond, Virginia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 21, 2015 via mobile

This hotel smelled of cigarettes and pot in the hallway. Front desk staff were curt and surly. Bathroom floor unclean. Definitely a mistake for not reading reviews before booking. Printer was out of ink and no sign was placed even though staff knew it was not working.

Helpful?
3 Thank Elizabeth J
comfortinnfh, General Manager at Comfort Inn Farmington Hills, responded to this review

We are sorry to hear that you did not have a great experience at our location. Please call the hotel and speak with the manager directly to resolve any issues you may have had during your stay. More 

Travelers are raving about these Farmington Hills hotels

Toronto, Canada
Level Contributor
66 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed June 21, 2015

This facility is right off the highway, which makes it a great location and easy access. The exterior of the Hotel is a bit dated, could use a 'face-lift', but it was clean and tidy. Interior was clean and had a 'Homey' feeling to it, but again, could use an update. The room was very comfortable, good, comfortable king size... More 

Helpful?
1 Thank EliF57
comfortinnfh, General Manager at Comfort Inn Farmington Hills, responded to this review

Thank you so much for reviewing us. We love the helpful information as we use it to better our business. We are looking to begin some serious renovations very soon and into next year. We are excited to offer these updates to our guests. ps. The closet is behind the large mirror in the room. That is a common thing... More 

Pittsburgh, Pennsylvania
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed May 29, 2015

I have to admit that a couple of the staff members really impressed me. Laila who set up the breakfast buffet was wonderful and so was the lady who checked me out (didn't catch her name)...but the property is horrific. When we checked in the General Manager kept apologizing because their computers were down. When we finally made it up... More 

Helpful?
3 Thank 233BonBon233
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