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Osceola Grand Hotel

940 West 7th Street, Evart, MI 49631 (Formerly Super 8 Evart)
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23 Reviews from our TripAdvisor Community

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Westland, Michigan
1 review
1 of 5 stars Reviewed August 9, 2015 via mobile

Hotel was decent. Guy working the front desk on nights was extremely rude and very condescending. He waited until I went to our room to tell my wife that him and the hotel does not like our group coming to the hotel. I will be sure to let everyone in our group that they don't want us there anymore.

Helpful?
Thank Justin B
Rochester Hills, Michigan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 3, 2015

This hotel could not have been more accomodating. We came for a birthday/family reuinion and the only rooms available required using stairs, which are difficult for me. And due to chemo my immune system is weakened. Our room was upgraded to a 1st floor suite at no extra charge and the room was extremely clean and comfortable. The oversized jacuzzi... More 

Helpful?
Thank JulieDuncan
Tecumseh, Michigan
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed June 3, 2015

Our family got together at Christmas time (12-27-2014) we rented 4 rooms from this hotel. when arriving, we noticed 15 mattresses at the dumpsters. upon enquiring at the front desk, we were told of "No Problems" with the rooms or bugs. well, besides all of us getting bitten thru the night, yes, we have pictures, lots of pictures. the bugs... More 

Helpful?
6 Thank Jerry M
Kim C, Front Office Manager at Osceola Grand Hotel, responded to this review

I am very sorry your stay here was, to put it mildly, not what you expected. Yes, we did have a bed bug issue in a few of our upstairs rooms. Where they came from we will never know...although it is true that they travel with people from place to place. Obviously, we have no interest in having bed bugs... More 

1 review
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed April 11, 2015 via mobile

2nd shift front desk clerk was very polite but the older, heavy set man that was working the night shift was very very rude and disrespectful!! He tried to argue with me and make me feel stupid! He obviously wasn't trained that well because I was tought, even if they're wrong, the customer is always right. Signed, Disappointed Guest

Helpful?
6 Thank amc_0886
Grosse Pointe Farms, Michigan
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed April 10, 2015

Like the last reviewer, we stayed at the only hotel in Evart because my widowed mother's pipes burst and we had no other option. To say it was a disaster is an understatement. I was trying to fall asleep and noticed without my glasses on, a dark spot on the sheet near where I was lying. I got up; turned... More 

Helpful?
10 Thank halpinheather
Kim C, Manager at Osceola Grand Hotel, responded to this review

Hello, my name is Kim and I am very sorry to hear of your bad experience at the Osceola Grand Hotel :(. Unfortunately a lot of the hotels across America are experiencing this issue. I have been working for the hotel since 2002. Our exterminator assured us that with all of the traffic a hotel gets it's inevitable that it... More 

Detroit, Michigan
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 15, 2015

Had to make a last minute trip to Hersey MI and stopped late at night at this property. Was very surprised at how nice and clean the place was. The most impressive item was the breakfast area. Food was good, but the area of the food serving was as nice as any Marriot I have stayed in.. Staff was friendly... More 

Helpful?
1 Thank Rich H
Ferndale, Maryland
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 1, 2014

Me and my husband stayed here while visiting family. The room was fine enough but the continental breakfast food must be stored by the pool supplies. Me and my husband both got sick, everything tasted of the chlorine. I will never be staying here again and will not recommend other.

Helpful?
3 Thank Brittany O
Kim C, Manager at Osceola Grand Hotel, responded to this review

I can assure you that our breakfast items are stored in a closet in our breakfast room and our pool chemicals are all stored in a closet in the pool room. I am sorry that you were getting that strong chlorine smell - the breakfast room is not far from the pool room and we have to keep the door... More 

Brighton, MI
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 26, 2014

We stay here every year with our motorcyle group. We're older travelers and appreciate the staff going the extra mile for us. The rooms are clean, neat, and well stocked. This is right next to the fairgrounds in Evart and going over to the fairgrounds is a short walk. You are also right next to a grocery store (walkable) to... More 

Helpful?
Thank Linda J
Glenmont, Ohio
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 1, 2014

The hotel has a nice pool area with plenty of towels. Continental breakfast is included, with a good selection of coffee and flavorings. There is lots of parking. Rooms are neat and clean. Located right next door to the fairgrounds and the community football and track field. Also close to grocery store and McDonalds.

Helpful?
Thank Lisa915
Spring Lake, Michigan
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed August 17, 2014

In this little town of Evert and other towns around the Osceola Grand Hotel is just about your only choice. But, for the money it is just fine!! Very clean, comfortable beds, big mini-frig, very friendly staff. Third time that we have stayed there and for the money you can't go wrong!!

Helpful?
Thank Joe S
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