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Gatehouse Suites East Lansing

3.0 of 5 1600 East Grand River Avenue, East Lansing, MI 48823-4905
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Gatehouse Suites East Lansing
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Gatehouse Suites East Lansing
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112 reviews from our community

Traveler rating
    30
    32
    14
    18
    18
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32
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Lansing, Michigan
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

Lights that don't work, broken shower curtain, and dirty bathroom floors, we're the highlights of our stay. And the lobby was so dirty that we dared not eat the free continental breakfast. The place is over all falling apart. Save yoursel the stress and stay somewhere else.

Was this review helpful? Yes 1
Casper, Wyoming
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We have been staying at this hotel for 5 years. This was the last time! The hotel had a fecal/sewer smell and we were given an air freshener but no solution to the problem. There was pink and black mold in the bathroom on the walls and mold on the plastic shower curtain (which I asked to be replaced but... More 

Was this review helpful? Yes 2
Farmington Hills, Michigan
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed here a little out of nostalgia. It is next door to our old apartment complex, and we have stayed here during other visits to E. Lansing in the past. We were visiting MSU with our high school kids who are checking out the school, so we wanted something close to campus. It is quite near-by for people looking... More 

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Canton, Michigan
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 21, 2015

I can’t stress how horrible this experience was for me. To start off with I only live about 1.5 hours away however I had a very important meeting for which I wanted to ensure I was well rested. I decided to come to East Lansing the night before for this specific purpose. I was checked into my room by Molly,... More 

Was this review helpful? Yes 5
Port Huron, Michigan, United States
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 18, 2015

Very nice clean hotel. Everything in good working order. Room locks secure traveling alone and felt safe. I ended up with a second floor room as I checked in late so I needed to walk up steps to my room so if you have difficulty walking reserve a ground floor room ahead of time. There is a kitchenette fully appointed... More 

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Canton, Ohio
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 2, 2014

We stayed at this hotel a few years ago and were extremely pleased. Now, the furniture is scratched up, there was no iron (but there was an ironing board), not enough serving ware for our family of four, and no log in the fireplace. There was one major problem - not enough hot water. One person, maybe two could get... More 

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Kevin S, General Manager at Gatehouse Suites East Lansing, responded to this review

Daer Tricia, We are working really hard to the improve the overall appearance and comfort of our property. I want to deeply apologize for the inconvenience you experienced during your stay with us. These issues has been addressed with our staff and will be handled more effectively in the future. Thank you ofr taking the time out to review our... More 

1 review
4 of 5 stars Reviewed November 6, 2014

We came up from my brothers wedding and stayed in a suite. We flew in from Texas so it was nice to spread everything out in the room. We paid about $80 a night and were told at check in that you needed to request housekeeping on the weekends for a tidy. When we travel we hardly ever need it,... More 

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Kevin S, General Manager at Gatehouse Suites East Lansing, responded to this review

Thank you for the kind words. I am thrilled that you enjoyed your time here at the Gatehouse Suites East Lansing. We try our absolute best to accommodate every one of guest to the best of our ability. Congratulations to the bride and groom! We look forward to having you with us again in the future. More 

Gladstone, Michigan, United States
1 review
4 of 5 stars Reviewed November 4, 2014

We have stayed here a few times and have always had great service and accomidations. We will definately be booking a room in the future. we love the fact that the hotel is walking distance to the campus.

Was this review helpful? Yes
Kevin S, General Manager at Gatehouse Suites East Lansing, responded to this review

We thank you for your continued patronage to the Gatehouse Suites East Lansing. I am glad that the service you received was great. Our location is a big plus, everything you need is just a short walk away! As always, we look forward to seeing you soon. Thank you for taking the time out to review our property. More 

1 review
3 of 5 stars Reviewed November 2, 2014

Room was very large with a full sized fridge, dishwasher, microwave and electric stove. Shower was nice but toilet didn't flush well. Took 3 flushes. Fireplace was useless. Told on check-in that there wasn't any wood. Fireplace allowed huge cold air drafts which caused heat to run constantly. Lots of space, dishes, wine glasses, coffee maker. That was nice.

Was this review helpful? Yes
Kevin S, General Manager at Gatehouse Suites East Lansing, responded to this review

We thank you for your continued patronage to the Gatehouse Suites East Lansing. I am glad that the service you received was great. Our location is a big plus, everything you need is just a short walk away! As always, we look forward to seeing you soon. Thank you for taking the time out to review our property. More 

Kansas City, Missouri
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 19, 2014

This place was a great location to be able to walk to the Michigan State campus however I would rate it as just average. We paid about $200 a night and no housekeeping was done. I guess I usually just expect that especially when paying that amount.

Was this review helpful? Yes
Kevin S, General Manager at Gatehouse Suites East Lansing, responded to this review

Our hotel is in a great location, very close to MSU and many of its attractions. We have been working very hard to turn average into awesome. We'd love to have you back to experiences the changes we have made since your last stay. Thank you for your feedback as it helps us improve moving forward. It really means a... More 

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Additional Information about Gatehouse Suites East Lansing

Address: 1600 East Grand River Avenue, East Lansing, MI 48823-4905
Location: United States > Michigan > East Lansing
Price Range (Based on Average Rates): $
Hotel Class:3 star — Gatehouse Suites East Lansing 3*
Number of rooms: 60
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Also Known As:
Gatehouse Suites East Lansing Hotel East Lansing
Residence Inn East Lansing
East Lansing Residence Inn

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