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All 9 East Lansing hotels

East Lansing Marriott at University Place

3.5 of 5 Hotel   |   300 M.A.C. Avenue, East Lansing, MI 48823
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Ranked #2 of 9 hotels in East Lansing
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
BMermel Pittsburgh, Pennsylvania
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133 people have reviewed this hotel

Traveler rating
    48
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    28
    4
    3
See reviews for
30
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57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Pittsburgh, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have stayed at the Marriott at University Place on a couple of occasions, the last being this past long weekend as we took our daughter to MSU. Our experiences have been nothing but positive. The front desk staff are terrific (many of them hospitality business majors at MSU) and made us feel welcome at the onset of our stay.... More

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Indianapolis
Contributor
17 reviews 17 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel lobby is being renovated but that won't have any impact on staying here during construction. The issue is their wifi, I'm on the 7th floor and the wifi is non-existent, called tech support for hotel and they said everything is working normally and that perhaps I could use the wifi in the lobby. Their "normal" is horrific, if... More

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Eric S, General Manager at East Lansing Marriott at University Place, responded to this review

Thank you for sharing your feedback regarding your experience with our WiFi service. We are sorry for the inconvenience you experienced and assure you that we understand the importance of reliable and easy to use WiFi. In fact, I am happy to report that during the next few weeks we will be upgrading the WiFi equipment throughout the hotel to... More

kentucky
Top Contributor
93 reviews 93 reviews
59 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 1 week ago

My experience here was just well average. Check in was in the late evening and after a long day of travel I made the journey to my room and the keys didn't work. Not the best start. The room was small but clean. The coffee service was there but had not been refreshed I was told the room had a... More

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Eric S, General Manager at East Lansing Marriott at University Place, responded to this review

I thank you for providing us your feedback. Although we are glad that you enjoyed our convenient location and parking, we regret that your stay was negatively affected by these issues. I assure you that your feedback was shared with my team and we will be taking immediate corrective action steps to address these concerns. We are delighted that you... More

Chicago, Illinois
1 review
5 of 5 stars Reviewed 3 weeks ago

My family reunion was held at this wonderful hotel from Aug 1-3. The hotel is not only beautiful but have the most gracious, attentive and sincerest staff that I have encountered in a long time. The food in their restaurant was great as well. I would highly recommend this establishment.

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Detroit, Michigan
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 21, 2014 via mobile

The positive is that the staff was good. Professional and accommodating. They tried hard. However, nobody mentioned the major renovations going on in the lobby when we booked the room. The rooms were extremely dated and smelled bad, like musty, old. For convenience to campus...can't be beat. The parking lot was good.

Was this review helpful? Yes 2
Eric S, General Manager at East Lansing Marriott at University Place, responded to this review

I thank you for your time in providing your feedback. Although we are glad that you enjoyed our convenient location, parking,and staff service, we regret that we were not able to earn your complete satisfaction during your stay in all aspects of your stay. Please be assured that we will strive improve existing communications regarding our ongoing lobby renovation and... More

Contributor
12 reviews 12 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 10, 2014

As with my past posting, this is the best hotel in the Lansing/East Lansing area. I commend all management and staff on their courtesy and professionalism as well as how well the property is taken care of and operated. The concierge service and food/beverage selection is great as well as the staff attending the area. Other Marriott hotels seem to... More

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nikitta28
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 19, 2014

Had a bad interaction with housekeeping but the managers of the hotel took my complaint seriously and made it right. Bravo for excellent costumer service and transition what would have been a scathing review to a 5 star.

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Palm Springs
Top Contributor
71 reviews 71 reviews
42 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed June 14, 2014

For a small town like East Lansing, this is a nice hotel. Large, clean room with a comfortable bed and nice flat screen TV. The service was a bit disappointing as they didn't offer me any of my Marriott Gold benefits upon check in. Additionally the hotel is under major construction and that information is not exposed on the hotel's... More

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SILVER SPRING, MARYLAND
Contributor
18 reviews 18 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 9, 2014

Just steps away from the campus of Michigan State University, this hotel is also right in the heart of the eclectic downtown East Lansing with it shops catering to students and residents alike. The new art museum - which perches off of Grand River Avenue like a metal shark - is only a few blocks away. Diners can easily find... More

Was this review helpful? Yes 1
Flint, mi
Top Contributor
757 reviews 757 reviews
87 hotel reviews
285 helpful votes 285 helpful votes
4 of 5 stars Reviewed June 1, 2014

This year (2014), construction projects are overwhelming the MSU campus with many inconveniences. Maybe that is one of the reasons why the East Lansing Marriott picked this year to completely renovate it's lobby area. This is not a mere facelift, but rather, a complete "move the walls around" project. So far, on my weekend stay (May 31-June 1) I haven't... More

Was this review helpful? Yes 3
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Additional Information about East Lansing Marriott at University Place

Address: 300 M.A.C. Avenue, East Lansing, MI 48823
Phone Number:
Location: United States > Michigan > East Lansing
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — East Lansing Marriott at University Place 3.5*
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Also Known As:
East Lansing Marriott At University Place Hotel East Lansing
Marriott East Lansing

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