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Candlewood Suites - East Lansing M.S.U

3.0 of 5 3545 Forest Road, East Lansing, MI 48910
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Candlewood Suites - East Lansing M.S.U
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Candlewood Suites - East Lansing M.S.U
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75 reviews from our community

Traveler rating
    20
    33
    10
    9
    3
See reviews for
14
12
15
27
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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    (13)
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There are newer reviews for Candlewood Suites - East Lansing M.S.U
See the most recent reviews
Bronson, Michigan
1 review
4 of 5 stars Reviewed August 4, 2014

From the outside the hotel isn't much to look at, the lobby is very plain and semi-unappealing. The room however was clean, quiet, very nicely decorated and spacious. The staff at check in and check out were pleasant, polite, and prompt (what more could I have asked of them). Sometimes it's just nice to be surprised... :-) Would recommend this... More 

Was this review helpful? Yes
Amy S, Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Thank you for choosing the Candlewood Suites East Lansing and for taking the time leave a review of your time with us. It is great to hear that you enjoyed the newly redecorated guest suites and I am happy to share that we will be making some changes in our lobby as well very soon. I hope our staff will... More 

Petersburg, Indiana
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 17, 2014

My mother and I stayed while visiting relatives in East Lansing...We enjoyed our stay, our room was super nice, we had plenty of room, I'm assuming ours was one of the newly done ones. The staff was very nice and always took the time to answer and questions, or give us directions. On Saturday night one of the desk staff... More 

Was this review helpful? Yes
Amy S, Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Thank you for staying with us at the Candlewood Suites. We really appreciate you taking the time to leave a review of your stay. I am so happy to hear that you and your mother enjoyed your time with us. Our goal as a staff is always to "wow" our guests and it sounds like the front desk team succeeded.... More 

Michigan
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 30, 2014

We were a little worried about staying here based on others' reviews but crossed our fingers for a remodeled room. We got one! We stayed in room 106. We were impressed with the spaciousness and decor of the suite. A separate bedroom with at least a full sized bed, we couldn't really tell if it was queen or not but... More 

Was this review helpful? Yes
Amy S, Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Thank you for reviewing your recent stay with us at the Candlewood Suites. I am happy to hear that you enjoyed your stay and liked the newly updated suites. I hope to see you again next time you are staying in the area! Thank you, Assistant General Manager More 

Los Angeles
Senior Contributor
40 reviews 40 reviews
30 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed May 27, 2014

Once they upgrade their rooms this summer this will be a great hotel for families or for those staying for a longer time. The rooms have full kitchens which is really nice but unfortunately they are currently in terrible condition. Our non-smoking room reeked of cigarettes and even after the housekeeper came and sprayed air freshener and we opened the... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Dear djrhoffman, We are always glad to receive feedback from our valued guests. It’s nice to know that our location is very convenient for you and that you enjoyed the amenities and services from our courteous staff. On the other hand, I apologize for the inconvenience about the room conditions. I am confident that our hotel will take the necessary... More 

New York City, New York
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 22, 2014

I dont know when I decided to be the one to rate all of these hotels on their internet connection and technical support but here we are again. In 2014 it seems like internet fast enough to load nbcnews.com would be pretty standard. However it turns out thats not the case. A lot of the hotels appear to go SUPER... More 

Was this review helpful? Yes 1
Amy S, Assistant Genreal Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Thank you for your feedback regarding the internet during your recent stay with us! I really appreciate you taking the time to share your experience. I am going to look into our current internet to make sure that future guests do not face these same inconveniences. I sincerely hope you will give us an opportunity to make this right for... More 

Toronto, Canada
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed March 18, 2014

Very strange property. Its in the middle of nowhere but easy access to the highway. Front desk guy was nice. Young man who was courteous. But the rooms are worn. The forest green carpet stained. The smell of old carpet and grease lingered. The "kitchen" part looked out of the 70's. Couldn't be that old but so dated looking. Bath... More 

Was this review helpful? Yes
Amy S, Assistant General Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Thank you for choosing the Candlewood Suites Lansing. I appreciate you taking the time to leave a review. I am happy to share with you that our guest rooms are currently being completely redecorated and all of your concerns will be addressed. While our location is quiet we are just a short drive from downtown East Lansing and other shopping/dining... More 

Kalamazoo, Michigan
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 11, 2014

Stayed for business(MI Horse Expo). Eric was very nice about letting us check in early. He gave us info on the area restaurants that delivered and a food delivery service. Was very disappointed that the "comp" item in the morning was coffee. There are no near by restaurants to go breakfast, short of the four star restaurant($$$$) that is connected... More 

Was this review helpful? Yes 1
Amy S, Assistant General Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Thank you for taking the time to leave feedback about your recent stay with us. We appreciate all reviews and use the information to improve in any way we can. I apologize for the inconveniences you experienced with the food services available during your stay. I am going to work with our front desk staff to improve our recommendations and... More 

Plymouth, Michigan
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 23, 2014

Stayed here on personal business, surprisingly was a very clean hotel except for a few carpet stains on the rug in my room. Includes basic necessities and a pull out couch which was not very comfortable. One of the main reasons I decided to stay here was how close this hotel is to Michigan State's campus, made my stay very... More 

Was this review helpful? Yes
Amy S, Assistant General Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Thank you for taking the time to review your resent stay with us. We appreciate all feedback and are always looking for ways to improve our guests' experiences. We are glad our location worked perfectly for your trip. Our rooms are going to be renovated this spring and will feature brand new sofas. Hopefully you can enjoy one of our... More 

Sterling Heights, MI
Top Contributor
194 reviews 194 reviews
157 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed January 23, 2014

I found this to be a very pleasant place to stay. I had business with the Michigan Chamber of Commerce (about four miles away) and liked the quiet location and nicely-appointed small suite. Mine had a double bed and an easy chair as well as a desk. It also had a full-size fridge, two burners, and a microwave. I didn't... More 

Was this review helpful? Yes
Amy S, Assistant General Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Thank you for choosing the Candlewood Suites and for taking the time to leave feedback. I am so glad you enjoyed your recent stay with us. I will speak with our Candlewood Cupboard supervisor about our fresh fruit and breakfast items. Please let us know next time you are in the Lansing area again. We would love to see you... More 

Lansing, Michigan
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed December 29, 2013

This hotel was the friendliness hotel I have ever stayed in. We where forced into a hotel because of the ice storm of 2013 and they made us feel right at home. Their employees worked on xmas day and still treated us with concern and courtesy. The rooms have dvd & vhs players, and you can borrow dvds from lobby.... More 

Was this review helpful? Yes
Amy S, Assistant General Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Thank you so much for taking the time to review your recent stay at the Candlewood Suites Lansing. I wish you were able to stay with us under better conditions but I'm glad we were here to help! Next time you need a place to stay close to home please let us know. More 

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Additional Information about Candlewood Suites - East Lansing M.S.U

Address: 3545 Forest Road, East Lansing, MI 48910
Phone Number:
Location: United States > Michigan > East Lansing
Price Range (Based on Average Rates): $
Hotel Class:3 star — Candlewood Suites - East Lansing M.S.U 3*
Number of rooms: 128
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Also Known As:
Candlewood Suites - East Lansing m.s.u Hotel East Lansing
Candlewood East Lansing
East Lansing Candlewood Suites

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