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Candlewood Suites - East Lansing M.S.U

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3545 Forest Road, East Lansing, MI 48910
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Candlewood Suites - East Lansing M.S.U
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Candlewood Suites - East Lansing M.S.U
Review This Hotel

79 reviews from our community

Traveler rating
    20
    36
    11
    9
    3
See reviews for
15
13
15
29
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Michigan, North Dakota
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here on a recent weekend. Clean, nicely furnished, and the use of the adjoining MSU University Club is a great reason to stay here. You have privileges at the U-Club such as the exercise room and restaurant and bar. Like the fact the rooms have small kitchens and a full fridge in them. I gave them four stars instead... More 

Was this review helpful? Yes 1
Lansing, Michigan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The suites were very spacious and comfortable, and they included just about everything we needed while we were out of our home. Housekeeping was a little slow, but the front desk staff was extremely helpful, taking care of any need we had, day or night. The manager was very personable and checked in with us regularly to see how we... More 

Was this review helpful? Yes 1
Canton of Zurich, Switzerland
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I stayed at the Candlewood for a month this year. The room was pretty comfortable. The mini kitchenette was well stocked with cutlery and crockery. It has a big fridge and freezer - which was important as most of my meals were frozen! they did not have an oven - which I really did not need, but had a two... More 

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Tampa, Florida, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 7, 2015

nice room, nice little kitchenette. wifi clocking in at .5mb /s consistently. very annoying, can't do pandora or youtube without buffering. remote desktop also very slow. wall unit AC, but not too loud. the gym is a joke, broken equipment - only option is to pay $10/day to use the U.Club attached gym.

Was this review helpful? Yes
Amy S, Assistant General Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Thank you for taking the time to provide feedback. As a valued guest your opinion matters and allows us to continuously improve our service and product. We apologize, as we obviously fell short of meeting your expectations in regards to the fitness center and internet. I would invite you to call me directly if you would like to discuss your... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 19, 2014

I stayed there whilst working in Lansing. The room had everything I needed, free wifi, great Ethernet speed, small kitchen. Basically everything I needed to do work & relax. Also, the staff went out of their way to be helpful. Absolutely pleasure to stay there. I look forward to my next visit to Michigan.

Was this review helpful? Yes 1
Amy S, Assistant General Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Thank you for choosing the Candlewood Suites and for taking the time to leave a review. It is wonderful to hear that you enjoyed your overall stay with us. We hope to see you again next time you are in the Lansing area! More 

Pittsburgh, Pennsylvania
Senior Contributor
45 reviews 45 reviews
43 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed November 16, 2014

I paid $97 under a corporate rate for a Saturday stay. If you are interested in taking advantage of the MSU Country Club, you might appreciate this hotel, but my experience had me regretting I didn't find out about the nearby Holiday Inn Express until it was too late to cancel this one. The extra four bucks would have bought... More 

Was this review helpful? Yes 2
Amy S, Assistant General Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Thank you for choosing the Candlewood Suites and for taking time to leave a review. We appreciate all feedback as it is our best tool for improvement. I sincerely apologize for any inconvenience your experience with the TV or bed may have caused you during your stay. While you have many options when traveling to the Lansing area I hope... More 

UNIONTOWN, OH
Top Contributor
134 reviews 134 reviews
79 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed October 22, 2014

I was traveling to Lansing for business and found that there were very few hotels with availability due to a football game at MSU. I was very surprised that this hotel had a room considering it is at MSU. It didn't look like the typical Candlewood hotel. I was put in a handicap room that had a large living room... More 

Was this review helpful? Yes
Amy S, Assistant General Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Thank you for choosing the Candlewood Suites and for leaving a review. I apologize for any inconvenience you experienced due to the shower in your original room. I am glad our staff was able to make the situation better for you during your stay. On your next visit to the Lansing area I hope you will stay with us again!... More 

1 review
3 of 5 stars Reviewed October 10, 2014

I had booked a room here because the Kellogg Center was full. My daughter is a theater major and was appearing in a production the weekend I booked. Little did I know that it was not only a football weekend but it was Homecoming weekend. Be careful travelers... The prices double for home games and quadruple for homecoming weekend. When... More 

Was this review helpful? Yes
Amy S, Assistant General Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Thank you for choosing the Candlewood Suites and for leaving feedback about your stay. I apologize for any inconvenience or confusion that was caused by our special event pricing. The high demand due to MSU home football games does impact our rates during the fall. While I understand your concern with the football pricing I hope that you will choose... More 

Sarasota, Florida
Top Contributor
61 reviews 61 reviews
9 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed October 6, 2014

The rooms were all renovated in 2014 and they were done nicely. The basic "suite" has only a queen bed but a full size refrigerator, dishwasher and microwave and two burner stove top. The décor is subdued but inviting. The lobby looks more like a cheap motel when you walk in so the rooms were a nice surprise. All amenities... More 

Was this review helpful? Yes
Amy S, Assistant General Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Thank you for choosing the Candlewood Suites and for taking the time to leave a review! It is great to hear that you enjoyed your stay and the amenities offered by the University Club. We hope to see you again soon! More 

1 review
5 of 5 stars Reviewed October 3, 2014

I booked with candlewood suites for a business trip and liked the room. Nice lay out and the kitchenette is nice. They really shined when I got a flat tire in the rain. Their events cordinator Calvin went out to help change the tire in the rain. Made a bad day better.

Was this review helpful? Yes
Amy S, Assistant General Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Thank you for choosing the Candlewood Suites. I am so sorry to hear that you experienced car trouble during the rain but I am glad Calvin was here to help! I hope we will see you again soon. More 

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