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All 9 East Lansing hotels

Candlewood Suites - East Lansing M.S.U

3.0 of 5 Hotel   |   3545 Forest Road, East Lansing, MI 48910
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Ranked #5 of 9 Hotels in East Lansing
A recent review
3 of 5 stars Reviewed October 22, 2014
FENTON64 UNIONTOWN, OH
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74 reviews from our community

Traveler rating
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    33
    10
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    3
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pittsburgh, Pennsylvania
Senior Contributor
37 reviews 37 reviews
36 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 1 week ago

I paid $97 under a corporate rate for a Saturday stay. If you are interested in taking advantage of the MSU Country Club, you might appreciate this hotel, but my experience had me regretting I didn't find out about the nearby Holiday Inn Express until it was too late to cancel this one. The extra four bucks would have bought... More

Was this review helpful? Yes
Amy S, Assistant General Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Thank you for choosing the Candlewood Suites and for taking time to leave a review. We appreciate all feedback as it is our best tool for improvement. I sincerely apologize for any inconvenience your experience with the TV or bed may have caused you during your stay. While you have many options when traveling to the Lansing area I hope... More

UNIONTOWN, OH
Top Contributor
110 reviews 110 reviews
71 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed October 22, 2014

I was traveling to Lansing for business and found that there were very few hotels with availability due to a football game at MSU. I was very surprised that this hotel had a room considering it is at MSU. It didn't look like the typical Candlewood hotel. I was put in a handicap room that had a large living room... More

Was this review helpful? Yes
Amy S, Assistant General Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Thank you for choosing the Candlewood Suites and for leaving a review. I apologize for any inconvenience you experienced due to the shower in your original room. I am glad our staff was able to make the situation better for you during your stay. On your next visit to the Lansing area I hope you will stay with us again!... More

1 review
3 of 5 stars Reviewed October 10, 2014

I had booked a room here because the Kellogg Center was full. My daughter is a theater major and was appearing in a production the weekend I booked. Little did I know that it was not only a football weekend but it was Homecoming weekend. Be careful travelers... The prices double for home games and quadruple for homecoming weekend. When... More

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Amy S, Assistant General Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Thank you for choosing the Candlewood Suites and for leaving feedback about your stay. I apologize for any inconvenience or confusion that was caused by our special event pricing. The high demand due to MSU home football games does impact our rates during the fall. While I understand your concern with the football pricing I hope that you will choose... More

Sarasota, Florida
Top Contributor
60 reviews 60 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed October 6, 2014

The rooms were all renovated in 2014 and they were done nicely. The basic "suite" has only a queen bed but a full size refrigerator, dishwasher and microwave and two burner stove top. The décor is subdued but inviting. The lobby looks more like a cheap motel when you walk in so the rooms were a nice surprise. All amenities... More

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Amy S, Assistant General Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Thank you for choosing the Candlewood Suites and for taking the time to leave a review! It is great to hear that you enjoyed your stay and the amenities offered by the University Club. We hope to see you again soon! More

1 review
5 of 5 stars Reviewed October 3, 2014

I booked with candlewood suites for a business trip and liked the room. Nice lay out and the kitchenette is nice. They really shined when I got a flat tire in the rain. Their events cordinator Calvin went out to help change the tire in the rain. Made a bad day better.

Was this review helpful? Yes
Amy S, Assistant General Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Thank you for choosing the Candlewood Suites. I am so sorry to hear that you experienced car trouble during the rain but I am glad Calvin was here to help! I hope we will see you again soon. More

Cambridge, Canada
Contributor
13 reviews 13 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 16, 2014

We rented 2, one bedroom suites for 4 friends. The booking clerk suggested that ordinary suites have only one queen bed, while the accommodation we booked also had a hide-a-bed in the living room (50% more expensive). Unfortunately, the hide-a-bed isn't made up and we had to search out linens and pillows. Also, the unit is only stocked with coffee... More

Was this review helpful? Yes 1
Amy S, Assistant General Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Thank you for reviewing your recent stay at the Candlewood Suites. We are glad you enjoyed your stay with us and hope to see you again soon! More

Farmington Hills, Michigan
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 30, 2014

The rooms have been recently updated. Very clean. Our room was spacious, bed was comfortable although a little squeaky when rolling over. Tons of storage space. Full kitchen with glass dishes, silverware, coffee maker, full size fridge with freezer, 2 burner stovetop and microwave. Staff was pleasant. Small lobby but that didn't matter to us. They also have a small... More

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Herndon, Virginia
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 26, 2014

Previous stays at this property have been nothing but positive, from housekeeping to the general manager. So, was dismayed when the ball was dropped by several staff members during our stay this past weekend while moving our MSU girl into her apt. I'm on crutches & dad is serving in Iraq, so at a time when customer service should have... More

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IHGCare, Guest Relations Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Dear DEW0887, Thank you for taking the time to express your thoughts and concerns. Please accept our sincerest apology for the experience you had with your room accommodations and the service you received fell below your expectations. We are hospitality professionals who pride ourselves on delivering world class experience. For that reason, the comments are troubling and will certainly be... More

Saline, Michigan
Contributor
14 reviews 14 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 13, 2014

I Pricelined a one night stay for a trip to visit MSU. The hotel is, still, undergoing renovations and the remodeling of the rooms on the first floor was evident but not bothersome. The front desk staff were very friendly and check in was a breeze. We were given a studio suite on the 3rd floor and were SO pleasantly... More

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Bronson, Michigan
1 review
4 of 5 stars Reviewed August 4, 2014

From the outside the hotel isn't much to look at, the lobby is very plain and semi-unappealing. The room however was clean, quiet, very nicely decorated and spacious. The staff at check in and check out were pleasant, polite, and prompt (what more could I have asked of them). Sometimes it's just nice to be surprised... :-) Would recommend this... More

Was this review helpful? Yes
Amy S, Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Thank you for choosing the Candlewood Suites East Lansing and for taking the time leave a review of your time with us. It is great to hear that you enjoyed the newly redecorated guest suites and I am happy to share that we will be making some changes in our lobby as well very soon. I hope our staff will... More

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Additional Information about Candlewood Suites - East Lansing M.S.U

Address: 3545 Forest Road, East Lansing, MI 48910
Phone Number:
Location: United States > Michigan > East Lansing
Price Range (Based on Average Rates): $
Hotel Class:3 star — Candlewood Suites - East Lansing M.S.U 3*
Number of rooms: 128
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Also Known As:
Candlewood Suites - East Lansing m.s.u Hotel East Lansing
Candlewood East Lansing
East Lansing Candlewood Suites

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