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All 9 East Lansing hotels

Candlewood Suites - East Lansing M.S.U

3.0 of 5 Hotel   |   3545 Forest Road, East Lansing, MI 48910
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Ranked #6 of 9 Hotels in East Lansing
A recent review
4 of 5 stars reviewed 4 days ago
revtdi Cambridge, Canada
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69 reviews from our community

Traveler rating
    18
    32
    8
    8
    3
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13
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25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Any
English first
Cambridge, Canada
Contributor
13 reviews 13 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We rented 2, one bedroom suites for 4 friends. The booking clerk suggested that ordinary suites have only one queen bed, while the accommodation we booked also had a hide-a-bed in the living room (50% more expensive). Unfortunately, the hide-a-bed isn't made up and we had to search out linens and pillows. Also, the unit is only stocked with coffee... More

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Farmington Hills, Michigan
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The rooms have been recently updated. Very clean. Our room was spacious, bed was comfortable although a little squeaky when rolling over. Tons of storage space. Full kitchen with glass dishes, silverware, coffee maker, full size fridge with freezer, 2 burner stovetop and microwave. Staff was pleasant. Small lobby but that didn't matter to us. They also have a small... More

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Herndon, Virginia
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Previous stays at this property have been nothing but positive, from housekeeping to the general manager. So, was dismayed when the ball was dropped by several staff members during our stay this past weekend while moving our MSU girl into her apt. I'm on crutches & dad is serving in Iraq, so at a time when customer service should have... More

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IHGCare, Guest Relations Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Dear DEW0887, Thank you for taking the time to express your thoughts and concerns. Please accept our sincerest apology for the experience you had with your room accommodations and the service you received fell below your expectations. We are hospitality professionals who pride ourselves on delivering world class experience. For that reason, the comments are troubling and will certainly be... More

Saline, Michigan
Contributor
13 reviews 13 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 13, 2014

I Pricelined a one night stay for a trip to visit MSU. The hotel is, still, undergoing renovations and the remodeling of the rooms on the first floor was evident but not bothersome. The front desk staff were very friendly and check in was a breeze. We were given a studio suite on the 3rd floor and were SO pleasantly... More

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Bronson, Michigan
1 review
4 of 5 stars Reviewed August 4, 2014

From the outside the hotel isn't much to look at, the lobby is very plain and semi-unappealing. The room however was clean, quiet, very nicely decorated and spacious. The staff at check in and check out were pleasant, polite, and prompt (what more could I have asked of them). Sometimes it's just nice to be surprised... :-) Would recommend this... More

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Amy S, Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Thank you for choosing the Candlewood Suites East Lansing and for taking the time leave a review of your time with us. It is great to hear that you enjoyed the newly redecorated guest suites and I am happy to share that we will be making some changes in our lobby as well very soon. I hope our staff will... More

Petersburg, Indiana
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 17, 2014

My mother and I stayed while visiting relatives in East Lansing...We enjoyed our stay, our room was super nice, we had plenty of room, I'm assuming ours was one of the newly done ones. The staff was very nice and always took the time to answer and questions, or give us directions. On Saturday night one of the desk staff... More

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Amy S, Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Thank you for staying with us at the Candlewood Suites. We really appreciate you taking the time to leave a review of your stay. I am so happy to hear that you and your mother enjoyed your time with us. Our goal as a staff is always to "wow" our guests and it sounds like the front desk team succeeded.... More

Michigan
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 30, 2014

We were a little worried about staying here based on others' reviews but crossed our fingers for a remodeled room. We got one! We stayed in room 106. We were impressed with the spaciousness and decor of the suite. A separate bedroom with at least a full sized bed, we couldn't really tell if it was queen or not but... More

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Amy S, Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Thank you for reviewing your recent stay with us at the Candlewood Suites. I am happy to hear that you enjoyed your stay and liked the newly updated suites. I hope to see you again next time you are staying in the area! Thank you, Assistant General Manager More

Los Angeles
Senior Contributor
40 reviews 40 reviews
30 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed May 27, 2014

Once they upgrade their rooms this summer this will be a great hotel for families or for those staying for a longer time. The rooms have full kitchens which is really nice but unfortunately they are currently in terrible condition. Our non-smoking room reeked of cigarettes and even after the housekeeper came and sprayed air freshener and we opened the... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Dear djrhoffman, We are always glad to receive feedback from our valued guests. It’s nice to know that our location is very convenient for you and that you enjoyed the amenities and services from our courteous staff. On the other hand, I apologize for the inconvenience about the room conditions. I am confident that our hotel will take the necessary... More

New York City, New York
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 22, 2014

I dont know when I decided to be the one to rate all of these hotels on their internet connection and technical support but here we are again. In 2014 it seems like internet fast enough to load nbcnews.com would be pretty standard. However it turns out thats not the case. A lot of the hotels appear to go SUPER... More

Was this review helpful? Yes 1
Amy S, Assistant Genreal Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Thank you for your feedback regarding the internet during your recent stay with us! I really appreciate you taking the time to share your experience. I am going to look into our current internet to make sure that future guests do not face these same inconveniences. I sincerely hope you will give us an opportunity to make this right for... More

Toronto, Canada
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed March 18, 2014

Very strange property. Its in the middle of nowhere but easy access to the highway. Front desk guy was nice. Young man who was courteous. But the rooms are worn. The forest green carpet stained. The smell of old carpet and grease lingered. The "kitchen" part looked out of the 70's. Couldn't be that old but so dated looking. Bath... More

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Amy S, Assistant General Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Thank you for choosing the Candlewood Suites Lansing. I appreciate you taking the time to leave a review. I am happy to share with you that our guest rooms are currently being completely redecorated and all of your concerns will be addressed. While our location is quiet we are just a short drive from downtown East Lansing and other shopping/dining... More

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Additional Information about Candlewood Suites - East Lansing M.S.U

Address: 3545 Forest Road, East Lansing, MI 48910
Phone Number:
Location: United States > Michigan > East Lansing
Price Range (Based on Average Rates): $
Hotel Class:3 star — Candlewood Suites - East Lansing M.S.U 3*
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Also Known As:
Candlewood Suites - East Lansing m.s.u Hotel East Lansing
Candlewood East Lansing
East Lansing Candlewood Suites

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