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Candlewood Suites - East Lansing M.S.U

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3545 Forest Road, East Lansing, MI 48910
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Candlewood Suites - East Lansing M.S.U
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99 Reviews from our TripAdvisor Community

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Aurora, Illinois
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 15, 2015

Nice, large room. Ample storage. Excellent WIFI in the room. Nice grassy areas for pets. Close to interstate and within 10 minutes of restaurants and shops. Nice and quiet! Very good stay for more than one night.

Helpful?
Thank deborahk731
Kelly K, Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Deborah, Thank you for your comment. I am so pleased that you enjoyed your stay with us! We would love to have you and any pets come stay with us again soon :) More 

Petaluma, California
1 review
5 of 5 stars Reviewed December 14, 2015

I really enjoyed staying at this hotel. The staff was very friendly, both at the front desk and around the hotel. The room was much nicer than I expected, with a little kitchenette complete with fridge, electric stove, microwave, coffee maker, kettle, dishes, coffee, tea, sugar, cream, popcorn, and a few other goodies. Everything was very neat in the room... More 

Helpful?
Thank Ally B
Kelly K, Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Ally, Thank you for your review! I am so happy to hear that you enjoyed your stay with us. We love to be that "home-away-from-home" for our guests. We would love to see you again soon! And remember, there are free movies to rent at the front desk to go with that complimentary popcorn! More 

East Lansing, Michigan
1 review
5 of 5 stars Reviewed November 24, 2015

The staff is friendly and helpful! The suites are large and comfortable! Great place to stay if you are staying in East Lansing! We also liked having the restaurant and bar attached to the hotel. It made for an easy dinner location!

Helpful?
Thank 989jtt2013
Kelly K, Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Thank you so much for your review! I am happy to hear that you enjoyed our large and comfortable suites. We love that our guests are able to experience the University Club's dining and easy access to East Lansing. We hope to see you again soon! More 

Central Illinois
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 10, 2015

We were there for a one night stay last weekend. The hotel itself was a challenge to find in the evening. The main road and the intersection leading up to the hotel is poorly lit and the street/business signs are extremely small to read from the road. The hotel staff was very friendly and made sure we knew about the... More 

Helpful?
Thank mcalhoun
Kelly K, Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Thank you for taking the time to let us know about your experience at the hotel. The issues you have addressed are something that our management team is working to correct. Thank you for your suggestions! I am so happy to hear that our staff was able to explain all of the wonderful amenities that our complex has to offer.... More 

Brooklyn, MI
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed November 3, 2015 via mobile

Came home after the Oregon game weekend and within a week started to notice itchy little linear bites on my wrists and neck. Thought it was a contact dermatitis of some type but when I realized it went away when we were gone for a few days and came back once we were home started investigating further and checked out... More 

Helpful?
Thank Rivieragal
Kelly K, Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Riveragal, After reading your review I wanted to apologize for inconveniences you have experienced while traveling. We take these matters very seriously and when we hear of a complaint, we do a thorough investigation to verify the issue. We had our expert investigate the situation following your phone call to the hotel. Upon conclusion of the investigation, it was found... More 

Brisbane
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed October 31, 2015 via mobile

The main problem with this hotel is that they ONLY have rooms with ONE bed. It is a queen bed but if you are used to a king bed or two beds in a hotel room, this leads to a poor night of sleep. As well the bed in some rooms is right up against the wall so your partner... More 

Helpful?
Thank Ainsl
Kelly K, Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Ainsl, Thank you for taking the time to let us know about your experience with our hotel. I am disappointed to hear that you did not have a positive experience with us. We do our best to accommodate the needs of our guests. I appreciate your feedback and will take the time to discuss your issues with our management team.... More 

Saint Paul
2 reviews
4 of 5 stars Reviewed October 21, 2015 via mobile

Attending a conference a the ajoining conference center and this was such easy access with enclosed walkway. Rooms were large with updated kitchens and bathroom. Like the microwave and the free Popcorn was great when I arrived hungry. Sent

Helpful?
Thank Nancy V
Amy S, Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Thank you for taking the time to let us know about your experience with the hotel. I am so happy to hear that you enjoyed our newly renovated suites and complimentary popcorn! We look forward to hosting you again the next time you are in the Lansing area. :) More 

Michigan
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 29, 2015

Nothing fancy but I got a good rate and the place was quiet and clean. If all you are looking for is a place to sleep this is a good choice. No business center, no pool, not much of an exercise center but I slept well. This hotel is hard to locate and the lack of signs and distance from... More 

Helpful?
Thank Lin O
michigan, USA
Level Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed September 19, 2015 via mobile

Nice quiet location away from hustle. Which is both a pro and con. Unless you eat at University Club it's a drive to anywhere. They did have a nice menu. But dress code in dining room, so if too casual they'll seat you in the bar area. It's also a pretty good walk to get there from lobby. As far... More 

Helpful?
Thank scubafrog869
IHGCare, Guest Relations Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Dear scubafrog869, Thank you for submitting your review of our hotel. We work hard to make your your stay comfortable and pleasant so we are pleased to note that you were satisfied with the friendly staff, nice menu, room accommodation and location of the hotel. Your feedback about the bed condition, loud air conditioning unit have been taken into consideration.... More 

Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed September 19, 2015

This hotel is connected to the prestigious Michigan State University Club, which is a very high-end catering club for guests. So, I assumed the hotel would be nice. It definitely wasn't. It seems so strange to have these two entities connected to one another. I got upgraded (because they accidentally sent me to a room that was occupied) to a... More 

Helpful?
Thank Lsimpson33
IHGCare, Guest Relations Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Dear Lsimpson33, Thank you for taking the time to review our property. I am pleased to hear that you liked the upgrade room and nice staff at the hotel. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. It sounds like we fell below your expectations with regard... More 

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