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Hampton Inn East Lansing

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2500 Coolidge Road, East Lansing, MI 48823
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Hampton Inn East Lansing
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Hampton Inn East Lansing
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246 reviews from our community

Traveler rating
    118
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    27
    11
    6
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83
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hudsonville, Michigan
Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel has good access to US 127 and a friendly, helpful staff. As one of us has mobility problems and uses a walker, we asked for and received a handicapped accessible room. Unfortunately wheel-chair access seemed assumed. The only chair in the room was the one for the desk. An additional chair or two would have been useful (preferably... More 

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Bay City, Michigan
Top Contributor
63 reviews 63 reviews
33 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I've stayed here several times now over the past few years, both for business and pleasure. I continue to be happy with the service and comfort. I stayed this past weekend with my family. We were warmely greeted as we entered. The check-in process was quick and efficient. We were in our room in under 5 minutes. The room was... More 

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Holland, Michigan, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

This hotel is more than just convenient. The staff is helpful and goes out of their way to be of any assistance you may need. The place is clean, comfortable and always is fresh. I love the breakfast, the packed lunch when I've needed one.

Review collected in partnership with Hampton

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Tacoma, Washington
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have stayed 3 times the past month, each time almost a week, while my mother was in hospice nearby. I found the bed extremely comfortable in each room. The towels were thick and fluffy! In all the rooms (two queens beds, standard king, large king) I found the rooms to be spacious, clean, and well laid out. I am... More 

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Ashley M, Manager at Hampton Inn East Lansing, responded to this review

Dear Snowbow, Thank you for taking the time to review our property! I am glad to hear that we were able to provide a small amount of comfort for you during a tough time. We hope you'll be able to come back soon under different circumstances and be able to utilize some of the amenities you were unable to! More 

Greenwood, Michigan
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our second stay here with our varsity quiz bowl team who are participating in state championships at MSU. Our room was ready on arrival at 4:00 p.m. Beds are comfortable, linens are fresh, and the room is clean. The breakfast area had plenty of seating. Offerings include cereal, eggs, sausage, potatoes, yogurt, waffle station, fresh fruit, juices, and... More 

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Ashley M, Manager at Hampton Inn East Lansing, responded to this review

Dear Manders6231, Thank you for being a repeat guest! We hope your team did great, having been armed with the fresh, clean, and comfortable surroundings of our Hampton Inn! We'll see you back here the next time you're in town. More 

Wheaton, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

We have stayed at the Hampton many times during our son's graduate experience. We stayed elsewhere in the Lansing area and definitely prefer this hotel. It is quiet, comfortable, and the staff is very friendly.

Review collected in partnership with Hampton

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Ashley M, Manager at Hampton Inn East Lansing, responded to this review

Dear Susan L, Thank you for the high praise! If you find yourself back in the Lansing area, please come visit us again! More 

Marshallville, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Stared off on arrival when front desk said "Sorry we overbooked and can not give you the room you paid for". This has happened to me 3 times now staying at Hampton Inn. They stated they could give me a room with 2 Queen beds, but no Fridge (which I paid extra for). I had a fit because my son... More 

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Ashley M, Manager at Hampton Inn East Lansing, responded to this review

Dear Maribeth S, We appreciate you taking the time to review our property. I was sorry to hear that our information on a 3rd party website was inconsistent and that it caused an inconvenience; we are working very hard to verify information on these websites, and it is clear that we still have work to do. We hope you'll come... More 

Charleston, West Virginia
Contributor
16 reviews 16 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

Love all Hampton inns and this one was like the others. Stayed 2 nights while visiting relatives. Maid service not as attentive as others I have stayed in. Beds were made up and fresh towels but that was it. Ice bucket still had melted water from previous night and trash was not remove. Otherwise clean and friendly folks.

Was this review helpful? Yes
Ashley M, Manager at Hampton Inn East Lansing, responded to this review

Dear wvuparents, Thank you for your constructive feedback for your recent response; we are always looking for comments on how we can improve, and we will address these issues for our future guests! We hope you'll give us another chance when you are in the area. More 

Contributor
16 reviews 16 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What can I say but would highly recommend this hotel. The staff was very friendly & helpful. Special Kudos to the young man who checked us in, he wasn't "on the clock" but since his co-worker was taking a customer phone call, he took his time get check us in and explain the hotel. The room was very clean, the... More 

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Ashley M, Manager at Hampton Inn East Lansing, responded to this review

Dear GmaDEC, Thank you for sharing your experience with our property here on TripAdvisor. I'm happy that our off-duty staff member helped you and represented the property in the same manner that the rest of the staff you encountered did! We're delighted to hear that you'll be back; we'll see you soon! More 

Pleasant Lake, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We enjoyed our Wedding Anniversary at this location again. We enjoy the surrounding shopping, restaurant and movies. The breakfast is generous and breakfast greeter is very pleasant. Coffee is delicious. We especially enjoyed the relaxing King room with free wifi. Totally made our weekend special. Thank you!

Review collected in partnership with Hampton

Was this review helpful? Yes
Ashley M, Manager at Hampton Inn East Lansing, responded to this review

Dear Kathy B, I'm happy to hear that you returned to and enjoyed staying at our property again. I will make sure our breakfast team gets a shout out for the kind words of their excellent service! We'll see you back here next year! More 

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