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Holiday Inn Express Hotel & Suites East Lansing

2.5 of 5
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2924 West Road, East Lansing, MI 48823
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Holiday Inn Express Hotel & Suites East Lansing
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Ranked #6 of 9 Hotels in East Lansing
A recent review
5 of 5 stars reviewed 3 weeks ago
John R Lewiston, United States
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63 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lewiston, United States
Contributor
16 reviews 16 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very nice room and good breakfast with great choices. Really great shower. Close to good walking area so we could have our morning walk. Friendly staff and very helpful information. Comfortable bed with choice of pillows.

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Birmingham, United Kingdom
Top Contributor
203 reviews 203 reviews
58 hotel reviews
108 helpful votes 108 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Finding the hotel was frustrating, especially at the end of a long day's drive. I saw no sign - to the hotel, or even to the road on which it is situated. Hint: as soon as you come off US 127, take the first turn north, about half a block between the ramp and the intersection with a traffic light.... More 

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1 review
1 of 5 stars Reviewed March 8, 2015

It was very nice from the lobby. I even commented on the lobby to the front desk. I was told the hotel was about 4 years old so I was excited. Got into the room, not impressed. For being four years old, it seemed run down. Dirty. No kleenex. I used the soap and looked at the lotion. It was... More 

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Travelers are raving about these East Lansing hotels

Lansing, Michigan
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 6, 2015

Went to this hotel hoping for a nice quiet overnight stay for our anniversary. The check-in went fine but when we entered our room there was an odd "stale" smell. It was noisy during the night. The walls seem to be quite thin. When I went to take a shower, we saw blood in the tub! It was terrible. When... More 

Was this review helpful? Yes 2
Harbor Springs, MI
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 23, 2015

Okay, where to begin? Checked in to what the very nice desk clerk referred to as "the best room in the hotel" First thing I noticed was how incredibly noisy the refrigerator was, but no big deal, right? Then I realized there wasn't a remote for the tv in the bedroom, called down and one was sent up. No non-decaf... More 

Was this review helpful? Yes 1
Northern Michigan
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 3, 2015

This is a fairly typical Holiday Inn Express and we've stayed at several over the years. It was difficult to find initially and is located behind several buildings including a Kroger store. We stayed on a Saturday night in January just before an MSU v UofM basketball game. I didn't make it down to the breakfast room but my son-in-law... More 

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Windsor, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 15, 2015

The Staff here are nothing short of AMAZING! They are friendly, and professional. The room was clean and the breakfast was good. The staff definitely made this stay memorable. Every time you pass through the looby they say hello and have a great day! This is the service that all guests are looking for. We will be back.

Was this review helpful? Yes 1
Fairport, New York
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 6, 2015

The temp was a "crisp" 5° upon arrival in Lansing. The lobby had a n extra space heater working to ensure the arriving guests could properly shake off the cold. NICE! The suite was neat & tidy. PLENTY of hot water & GREAT shower water pressure! Would be five stars if not for the switch away from the tried &... More 

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Edmonton, Canada
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 20, 2014

This was a good stay, with a few very minor glitches. The checking process was smooth as per typical Holiday Inn Express procedure. Being a platinum member, I was upgraded upon entry to a bigger room (nice perk). As you can see in the attached pictures, the room was big... really big. I thought I was going to have a... More 

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Benicia, California
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 20, 2014

My wife and myself had a couple that we needed to put up at this hotel and boy were we disappointed ! Upon our arrival there was a young lady at the front desk that spoke very broken English and with my hearing aide it was so hard to understand anything she was saying!, We entered the room and had... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites East Lansing, responded to this review

Dear Sheri J, Thank you for taking the time to leave us feedback. I sincerely regret that this stay was not 100% satisfactory. I have sent you a private message to address your experience further. Sincerely, Pam G Case Manager IHGCare More 

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