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Holiday Inn Dundee - Waterpark

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100 White Tail Drive, Dundee, MI 48131
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Holiday Inn Dundee - Waterpark
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Holiday Inn Dundee - Waterpark
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179 reviews from our community

Traveler rating
    53
    54
    43
    14
    15
See reviews for
104
12
4
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washington, DC
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I've stayed a couple times with family in order to enjoy the water park as well as Cabela's and some of the other shops. The hotel is always clean with friendly staff. It has a great location in Dundee with restaurants and shopping in walking distance.

Was this review helpful? Yes
Traverse City, Michigan
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

First of all, the hotel room was great along with amenities and location. BUT, I was VERY disappointed in their customer service! I should also say that I had an employee rate (I work in a different city, traveling for pleasure) and I have worked as a Customer Service Representative for a few years at various resorts. As I checked... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Dundee - Waterpark, responded to this review

Dear Christine P, We appreciate that you took the time to leave a detailed review about your experience. Our goal is to provide excellent guest experiences but it is unfortunate to read that this occasion fell below standards. We apologize for the issues you experienced with your bill. As such, we have sent you a private message in order to... More 

Travelers are raving about these Dundee hotels

Saint Johns, Michigan
Contributor
20 reviews 20 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 19, 2015 via mobile

We visited because we were given a gift certificate. We all agreed that we won't be back. The waterpark was staffed with lots of lifeguards, but at least around the lazy river, kids were jumping on rafts and pushing other kids under water and lifeguards were ignoring it or letting it go. No one seemed to be cleaning up, as... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Dundee - Waterpark, responded to this review

Dear jjbeagle95, Thank you for your recent stay with us and for reviewing our property. Our efforts are always to ensure our guests are satisfied and our hotel is maintained to be comfortable while you are with us. It is disappointing to know that the condition of the waterpark fell short of your expectations. We have taken note of your... More 

MORRISON
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 12, 2015

This is one of the most well thought out waterpark hotel combinations. The beds were very comfortable, room layouts were excellent, and the staff was great! The park was enjoyable and my kids never ran out of fun. I highly recommend looking at the package deals on the website and reserving the one that works best for you! Great time... More 

Was this review helpful? Yes 1
Ann Arbor, MI
Top Contributor
51 reviews 51 reviews
24 hotel reviews
48 helpful votes 48 helpful votes
1 of 5 stars Reviewed April 9, 2015

ALSO tried to leave review on Holiday Inn website, but was not approved. Stayed for a total of 3 nights this past weekend. Originally planned to stay for 2 nights, but because of work, had to add a night a few days prior to check in. Holiday Inn website would not allow me to change the reservation, so I made... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Dundee - Waterpark, responded to this review

Dear acey2000, Thank you for taking the time to post a comprehensive review about your stay. It is regrettable to read that you did not enjoy your overall experience with us due to the level of service received from our hotel staff and issues experienced with the room that you were provided. We have sent you a private message to... More 

Centreville, Michigan
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 9, 2015

The hotel is overpriced for what it is and the water park isn't just for hotel guests, it is open to the public. It is not large enough for all the people they let in. We were very disappointed with the entire stay. I wouldn't recommend this to anyone.

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Dundee - Waterpark, responded to this review

Dear Larry M, Thank you for staying with us, and for taking the time to share your feedback. We strive to accommodate all of our guests and their needs and we regret to see that in this case, we failed to do so during your stay. Please accept our apologies for the inconvenience you may have experienced, particularly with the... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 8, 2015

When we went here over mid-winter break kids kept throwing up from the chemicals in the water my ,10 year old got bored fast, and once we got the room there was a horrible sewage smell that continued to the morning and once we asked the front desk they lied and said there was a sulphur plant near the hotel... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Dundee - Waterpark, responded to this review

Dear Ryan K, Thank you for taking the time to review our property. I certainly appreciate you taking the time to bring this matter to our attention. Guest comfort and safety are of the utmost concern to us and our hotels are committed to making every possible effort to provide a secure and clean environment. We take comments such as... More 

lxxlovedovexxl
Reviewer
4 reviews 4 reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed March 24, 2015

Let me start by saying I tried to leave a review on Holiday Inn's webstie but wasn't able to because the hotel denied my first review. I want to make the parents aware before going to the waterpark. I stayed here on a Saturday 3/7 and checked on out Sunday 3/8. The waterpark experience was horrible. The kiddie pool was... More 

Was this review helpful? Yes 9
IHGCare, Guest Relations Manager at Holiday Inn Dundee - Waterpark, responded to this review

Dear lxxlovedovexxl, Thank you for taking the time to write us a review regarding your recent stay. I am pleased you rated our service to be very good and liked our nice rooms. On the other hand I would like to apologize for the unpleasant experience you had with the waterpark I hope you can believe me when I say... More 

Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2015

We stayed in the cabela's suite. It was amazing very big and relaxing. Has a fireplace and jacuzzi. They are in separate rooms but still very nice to have. The staff was very friendly. We would definitely stay here again. Probably for a couple nights next time instead of just one!!

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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed March 7, 2015

We met my brother and his family here, us from Western Michigan and them from central Ohio. We got one double queen room and one with the king be and two sets of bunk beds. Our rooms were right next to each other so we could open the doors between and be all together. Easy friendly check-in. The water park... More 

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