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Holiday Inn Dundee - Waterpark

2.5 of 5 100 White Tail Drive, Dundee, MI 48131
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Holiday Inn Dundee - Waterpark
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Holiday Inn Dundee - Waterpark
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164 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Garden City
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife & I took our daughter and grandson here and spent 3 nights. The person who checked us in, "Cody", was one highly customer oriented type person, friendly, courteous and helpful. Cody gave us a great room on the second floor near the lobby. The room was very neat with two queen size beds. For 4 people, there was... More 

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18 reviews 18 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed over Valentine's weekend it was very busy. Our room was clean and comfortable. The employees were nice that we had direct contact with but no one says hi we you walk by. The lifeguard's in the waterpark are very good. I felt comfortable with my grandkids were playing all over the place. The Restaurant does not have enough... More 

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1 review
2 of 5 stars Reviewed 1 week ago via mobile

I normally dont take the time to do poor reviews but this one called for it. The vents in the water park that filter in fresh air were broken at least 3 days before we arrived (which I of course was unaware of). Every kid and most adults were coughing and eyes were burning to the point it was difficult... More 

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Lambertville, Michigan
1 review
2 of 5 stars Reviewed 1 week ago

My family and I have been to Splash several times in the past and had a really good time, but yesterday was quite the experience. I'm not sure if they put a different type of chlorine in the water or there was an imbalance of chemicals, but I have never seen that many children vomiting from coughing after being in... More 

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Maumee, Ohio, United States
Top Contributor
62 reviews 62 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in at the water park with almost our entire extended family. We reserved 5 rooms for our group. Overall the experience was very good. For the bigger family's we each got a suite with two bunk beds and a bedroom. These worked out very well for us. Overall the hotel was very nice and accommodating. The water park... More 

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Commerce Township, Michigan
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Hotel was fine - nice, clean, friendly staff. Bed was very comfortable! Water park was so-so; really more for younger kids (younger than 10) - my two teenagers were bored! The food service in the water park was terrible - we waited an hour and 20 minutes to get two slices of pizza and two drinks! Very inefficient system -... More 

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IHGCare, Guest Relations Manager at Holiday Inn Dundee - Waterpark, responded to this review

Dear Karen H, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff, cleanliness and the bed. However, we’re sorry we fell below your expectation regarding the food service. We will address this concern. I assure you that the feedback of... More 

Pittsburgh, Pennsylvania, USA
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a Holiday Inn with a Splash Universe attached to it. The hotel itself is very nice, the rooms are large and you can sleep from four to eight with some rooms with two bunk beds, a queen or king and a pull out couch. The water park has three main slides, a lazy river, and a dump bucket.... More 

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South Bend, Indiana
Senior Reviewer
8 reviews 8 reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 6, 2015

It was a bit overpriced. The kids did have a great time though. I think with the prices of the suites that tickets for all of the people allowed to stay in the room should be included! Almost $300 for a suite for 8, 4 tickets with the cost of additional tickets another $75 and thats a Groupon price! My... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Dundee - Waterpark, responded to this review

Dear Telesia E, Thank you for your feedback regarding your recent visit at our hotel. It is very nice to know that your kids had a great time with us. On the other hand, I am truly sorry to hear that the food served during your travel did not live up to your expectations. Rest assured that these issues will... More 

5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 2, 2015

Beware if you get a Groupon or even an online pass you are not guaranteed to get in. I bought a package deal for my family and we drove over an hour to get to water park on a TUESDAY. Mind you that their website does not mention that they are "first come first serve" to get in to water... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Dundee - Waterpark, responded to this review

Dear Kara J Your taking some time out of your busy day to bring this matter to our attention is much appreciated. On the other hand, It is regretful to see that you were not able to enjoy our Waterpark facility due to the confusion on the packages offered. In our effort to attain 100% guest satisfaction, we would love... More 

Toronto, Canada
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 30, 2014

There was a slight mix up with our room, we reserved a suite but received a standard 2 bed. However, the staff was excellent and made things right. All of the employees (hotel & waterpark) were great. Our room was very clean, however there were a few disappointments. First off, the heater was the wall type that was either always... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Dundee - Waterpark, responded to this review

Dear Regie23, Thank you for taking the time to review our hotel. I am glad that you found our hotel staff commendable. On the other hand, I sincerely apologize for any inconvenience you may have experienced with the noise levels, thermostat and kid's pool facility. Your comments are highly appreciated and rest assured that these will be considered when making... More 

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Additional Information about Holiday Inn Dundee - Waterpark

Address: 100 White Tail Drive, Dundee, MI 48131
Phone Number:
Location: United States > Michigan > Dundee
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Dundee - Waterpark 2.5*
Number of rooms: 76
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Also Known As:
Holiday Inn Express - Dundee Hotel Dundee
Holiday Inn Dundee
Dundee Holiday Inn

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