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Holiday Inn Dundee - Waterpark

2.5 of 5 100 White Tail Drive, Dundee, MI 48131
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Holiday Inn Dundee - Waterpark
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Holiday Inn Dundee - Waterpark
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157 reviews from our community

Traveler rating
    47
    50
    38
    11
    11
See reviews for
90
11
3
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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South Bend, Indiana
Senior Reviewer
8 reviews 8 reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It was a bit overpriced. The kids did have a great time though. I think with the prices of the suites that tickets for all of the people allowed to stay in the room should be included! Almost $300 for a suite for 8, 4 tickets with the cost of additional tickets another $75 and thats a Groupon price! My... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Dundee - Waterpark, responded to this review

Dear Telesia E, Thank you for your feedback regarding your recent visit at our hotel. It is very nice to know that your kids had a great time with us. On the other hand, I am truly sorry to hear that the food served during your travel did not live up to your expectations. Rest assured that these issues will... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Beware if you get a Groupon or even an online pass you are not guaranteed to get in. I bought a package deal for my family and we drove over an hour to get to water park on a TUESDAY. Mind you that their website does not mention that they are "first come first serve" to get in to water... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Dundee - Waterpark, responded to this review

Dear Kara J Your taking some time out of your busy day to bring this matter to our attention is much appreciated. On the other hand, It is regretful to see that you were not able to enjoy our Waterpark facility due to the confusion on the packages offered. In our effort to attain 100% guest satisfaction, we would love... More 

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

There was a slight mix up with our room, we reserved a suite but received a standard 2 bed. However, the staff was excellent and made things right. All of the employees (hotel & waterpark) were great. Our room was very clean, however there were a few disappointments. First off, the heater was the wall type that was either always... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Dundee - Waterpark, responded to this review

Dear Regie23, Thank you for taking the time to review our hotel. I am glad that you found our hotel staff commendable. On the other hand, I sincerely apologize for any inconvenience you may have experienced with the noise levels, thermostat and kid's pool facility. Your comments are highly appreciated and rest assured that these will be considered when making... More 

1 review
3 of 5 stars Reviewed 4 weeks ago

The hotel was great. The front desk staff was very helpful. However, the restaurant needed some help-decent food, service was horrible. dinner the first night took so long we ended up with our appetizer the same time as our food (plus an extra basket for the wait). Breakfast buffet was good, again the service was slow. I had to ask... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Dundee - Waterpark, responded to this review

Dear 1228jt2014, Thank you for the candid review. We take all feedback from our guests seriously, it helps us gauge what we are doing right and what we need to improve on. We are delighted to hear you found our front desk staff very helpful, however, we regret your restaurant experience negatively affected your stay. Please be assured that your... More 

North Little Ro
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 2, 2014 via mobile

Stayed here many times and haven't been disappointed! Rooms are clean, front desk helpful. haven't eaten at the restaurant in a while. The kids always enjoy the water park. Can't wait for the next time. See you next year!

Was this review helpful? Yes 1
Ann Arbor, Michigan
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 2, 2014

This hotel is nice for a getaway, especially during the long, bleak Winter in MI. It's really warm and has a tropical feel! The hotel is clean and well maintained. The breakfast is good, we've been when it's included in the package and not. Either way it was a good value. Enough slides to keep even teens busy for a... More 

Was this review helpful? Yes
West Chester, Ohio
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 11, 2014

Stayed here for the weekend while in town for a Timber Frame Home Show. Water park was closed for maintenance so not a lot of kids. Was quiet and clean and would stay here again. Hotel was quiet while we were there but can't attest what it would be if watermark was open.

Was this review helpful? Yes
Alpena, Michigan
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 19, 2014

We went with a group of 40 people which the hotel knew about months in advance. They were to have a lunch and dinner prepared for our group. Most of us left during the time lunch was being served. Lack of staff and one meal being brought out at a time. (we preordered) Waterpark was closed. Very disappointed.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Dundee - Waterpark, responded to this review

Dear Pamela R, Thank you for your recent stay with us and for reviewing our property. We are disappointed to hear about your experience on your recent stay. We have sent you a private message to discuss further details. Thank you for your time and we hope to have an opportunity to serve you again. Sincerely, John O Case Manager... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 10, 2014

My original review has been deleted apparently so I will post it again. I also stayed at the hotel in September with the block of rooms for the wedding. A week or two before the wedding a family member called to confirm everything and to have water park passes added to the room. That is when we were told the... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Dundee - Waterpark, responded to this review

Dear Dana R, Thank you for taking the time to express your thoughts and concerns regarding our hotel. It is regrettable that you were not able to fully enjoy your recent stay. I would love to regain your faith in us and and would welcome the opportunity to discuss your stay in further details. I have sent you a private... More 

Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 21, 2014

We booked a block of 38 rooms in July/August for a September wedding. The water park was closed without notification for maintenance after labor day weekend. This was a huge problem for us because we were sponsoring a party for the children at the water park while the adults attended the wedding. My family reported many problems with reservations as... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Dundee - Waterpark, responded to this review

Dear Littlelulumae, Thank you for your review regarding your recent stay at Holiday Inn Dundee - Waterpark. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and... More 

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Additional Information about Holiday Inn Dundee - Waterpark

Address: 100 White Tail Drive, Dundee, MI 48131
Phone Number:
Location: United States > Michigan > Dundee
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Dundee - Waterpark 2.5*
Number of rooms: 76
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Also Known As:
Holiday Inn Express - Dundee Hotel Dundee
Holiday Inn Dundee
Dundee Holiday Inn

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