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The Kirby

294 West Center, Saugatuck, Douglas, MI 49406 (Formerly Kirby House)
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The Kirby
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Ranked #5 of 7 Douglas B&B and Inns
A recent review
5 of 5 stars reviewed 3 days ago
leslie441 Highland Park, Illinois
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31 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
  • All months
    (31)
  • Mar-May only
    (6)
  • Jun-Aug only
    (18)
  • Sep-Nov only
    (5)
  • Dec-Feb only
    (2)
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Highland Park, Illinois
5 of 5 stars Reviewed 3 days ago NEW

We loved our stay at The Kirby! We were there for 3 nights on a getaway without kids and could not have enjoyed it more. It was easy from the first phone call with Mindi. She helped us choose the right room, and was flexible when we had to shift our reservation. We were warmly received by Mindi and Kim... More 

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Douglas, Michigan
5 of 5 stars Reviewed 4 days ago NEW

I was able to finally go to the new restaurant in town last night. The setting is beautiful,staff was friendly and the food was delicious . I will be back again to try the Sunday brunch( something my friends have all raved about)

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Grand Haven, Michigan, United States
2 reviews
1 of 5 stars Reviewed 3 weeks ago

Stopped for mid-week lunch and were given a very limited brunch menu. After asking, we were given another "small plate" menu. "SMALL plate" was right. For $10 I received a "salad" that I almost laughed at. There was seriously less than $1 worth of food on the plate. Service was equally bad. We will not return!

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I was first at The Kirby in 1999, and boy have things changed! Great new updating with bold and delicious menu selections. The wine selection is fantastic. The staff works double time to insure that all of the guests are pampered. Great location, and great energy. The outdoor deck for drinks and dining is really great.

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Birmingham, Michigan
5 of 5 stars Reviewed 3 weeks ago

My husband and I spent a weekend at the Kirby and had a great time! It's the perfect location with easy access to both Douglas and Saugatuck. The staff, especially Mindy, were so accommodating, knowledgable of the area and pleasant. J Paul's restaurant in the Kirby is a must if you are in the area. By far the best food... More 

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 18, 2015

Lovely evening dining at the new Wine Bar and Restaurant at the Kirby. Sumptuous, fresh food and personal attention in a sophisticated and relaxing atmosphere. Tour of the Inn made me want to return and be an overnight guest.

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Buffalo Grove, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 24, 2015

Fabulous experience! I knew from the first moment I corresponded with Mindy that we would be well treated. We spoke and e-mailed and she was pleasant and helpful answering all our questions with confidence. We picked the Kirby as it was newly remodeled and looked appealing. We were met with enthusiasm and treated like royalty from the moment we arrived... More 

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Battle Creek, Michigan
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 21, 2015

We visited on 4/17 and 4/18. We truly felt like we were being treated like royalty. From having our bag carried upstairs to the personal attention we got from everyone, including the housekeeper and the chef! Mindy, our beautiful new friend gave us a wine tasting experience. Sadly she found out we are not the best of fine wine drinkers.... More 

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EricNW1988, Guest Relations Manager at The Kirby, responded to this review

Dear Shannon G, Thank you for your review of the Kirby Hotel. We are very pleased that you enjoyed our Chef, Housekeeping and also the personal attention that you received during your stay. We strive to tailor our guests needs with their stay so they can truly have an amazing experience! On behalf of the hotel staff, we are looking... More 

Chicago
Level Contributor
65 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed February 17, 2015

The Kirby House was bought by new owners last year and recently reopened after being renovated. The new b&b is totally modern on the inside, with really chic decor and luxurious finishes in the rooms: Flat screen TVs, memory foam mattresses, nice bathroom amenities, etc. And the breakfast in the morning is seriously gourmet. Delicious! It's a really great blend... More 

Was this review helpful? Yes 3
EricNW1988, Guest Relations Manager at The Kirby, responded to this review

Dear potatopants, I thank you for your glowing review of the hotel. It is true that the business is under new ownership and we couldn't be prouder of the changes that have been done. I do apologize however, for not posting new pictures of our property and I am grateful to you for posting the link on your own. On... More 

Loves Park, IL usa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed April 17, 2014

Kirby house has been closed since last June 2013, don't know why you are still listing it. It was a sudden move by the owner and he did not even notify people with reservations that the B&B was no longer available. Just found out by accident when I tried to reconfirm and make small change that it was shut down... More 

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TheKirbyHouse, Owner at The Kirby, responded to this review

The Kirby House closed January 1, 2013. All guests who had a reservation on file were sent notification of the closing. This individual could not have made a reservation in 2013 for 2014 as the house was closed and up for sale. I know this former guest well and think he just has some information mixed up. More 

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