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AmericInn Lodge & Suites Saugatuck - Douglas

2905 Blue Star Highway, Douglas, MI 49406
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AmericInn Lodge & Suites Saugatuck - Douglas
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AmericInn Lodge & Suites Saugatuck - Douglas
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102 reviews from our community

Traveler rating
    43
    31
    14
    9
    5
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31
49
Solo
0
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
  • All months
    (102)
  • Mar-May only
    (20)
  • Jun-Aug only
    (36)
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    (16)
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Brighton, Michigan
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff was friendly, the room was clean, but the beds weren't that comfortable. Our bathroom needed an update, but overall we liked our stay. We thought the breakfast was pretty good (Waffle maker, eggs, sausage, yogurt and bagels). We had free wifi and its location is just minutes outside of Douglas, Saugatuck, and Holland. The pool was very warm... More 

Was this review helpful? Yes
Angela C, Guest Relations Manager at AmericInn Lodge & Suites Saugatuck - Douglas, responded to this review

Thank you for taking the time to review our hotel. We take great pride in our Hotel and our amenities. And we are thrilled that you enjoyed your stay with us. Let us know if you're ever in the area again....we'd love to have you back! More 

Crisfield, Maryland
Contributor
18 reviews 18 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stay in other chains 100 +/- days per yr. & none have better hospitali1ty, value or staff. Greeted by Angela the GM & shown 2 different room. For very competitive mid week rate had handicapped room near a quiet entrance with 2 queen beds + fireplace. Carla @ desk was very helpful with directions too. So clean, well decorated, etc... More 

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes 2
Angela C, Guest Relations Manager at AmericInn Lodge & Suites Saugatuck - Douglas, responded to this review

Thank you so much for taking time out of your day to write a review on our Hotel. We are so thankful for guests such as yourself! It's always a pleasure to be able to serve great people. We invite you back anytime you feel the need for a relaxing get away. Your business means the world to us!!! See... More 

Farmington Hills, Michigan
Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I have stayed here 3 times over the past year in comfortable and peaceful surroundings. The lobby and rooms (seeming larger than average) are well-kept with appreciated amenities like free wifi, a frig, and microwave. Beds are not too firm or too soft - just right, in my opinion. I've always slept well here. Breakfasts are the... More 

Was this review helpful? Yes 2
Angela C, Guest Relations Manager at AmericInn Lodge & Suites Saugatuck - Douglas, responded to this review

Thank you so much for taking the time to review our Hotel and your most recent stay. We are thrilled that you enjoyed your stay with us. We take pride in providing our guests with a comfortable, relaxing stay. It was our pleasure to serve you and we sincerely hope that you will continue to stay with us whenever you... More 

Chicago, Illinois
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 4, 2015

We had never stayed at an Americinn before and were pleasantly surprised! We were on a girls weekend and upgraded to the room with the fireplace since it the weather ended up being colder than we had hoped for. The room was spacious enough for us to lounge and warm up from our adventures outside by the lakefront to see... More 

Was this review helpful? Yes 1
Angela C, Guest Relations Manager at AmericInn Lodge & Suites Saugatuck - Douglas, responded to this review

Thank you for taking a minute to review our hotel! We appreciate your kind words and are so pleased that you enjoyed your stay. We would like to remind you that we would be more than happy to accommodate any future requests you may have regarding your next stay. It's positive feedback like yours that keeps us pushing for excellence.... More 

jchuser
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 30, 2015

We have stayed here multiple times and always had a great experience! Staff is nice, rooms are clean! Food was Meh, typical breakfast food. My family comes to Saugatuck every year for the last 35 years. We have stayed all over and this is one of the nicer places to stay.

Was this review helpful? Yes 1
Angela C, Guest Relations Manager at AmericInn Lodge & Suites Saugatuck - Douglas, responded to this review

We greatly appreciate you taking the time to review our hotel. We thank you for your kind words. We are pleased that you enjoyed your stay. It is important to us that each and every guest has an enjoyable experience while with us. If there is anything we can do to accommodate any future stays with us, please feel free... More 

Ontario, Canada
Senior Contributor
39 reviews 39 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 16, 2015

I booked this using a groupon. We checked in and asked if we could be upgraded to a King bed but would be $20 extra a night so kept to our 2 Queens. The room was large and clean. We were on the 1st floor so easy to get to. It is located close to the highway so easy to... More 

Was this review helpful? Yes 1
Angela C, Guest Relations Manager at AmericInn Lodge & Suites Saugatuck - Douglas, responded to this review

We are truly pleased to hear that you enjoyed your stay with us. We are certainly thrilled to have earned your business. We hope you keep us in mind if you are ever in the area again. Thank you for your time. And thank you for choosing AmericInn Hotel. More 

South Bend, Indiana
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 15, 2015

this lodge is beautifully decorated. very clean and hospitality abounds!!! the rooms are clean. the pool'hot tub are clean and relaxing. the staff is wonderful! The manager is very hands on which is very impressive! have and will recommend this to anyone!!

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes 2
Angela C, Guest Relations Manager at AmericInn Lodge & Suites Saugatuck - Douglas, responded to this review

We would like to thank you for taking the time to review our Hotel. We take great pride in our management and staff. We are pleased to hear that your had a pleasant experience while staying with us. It's important to us that our guests get the most our of their stay. Thank you again for your time and for... More 

NW Indiana
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 3, 2015

Lovely! What a perfect getaway spot right off the highway. We wished we could have stayed longer but our schedules only allowed us one night. Minutes from Saugatuck...we hope to return with our family in the summer.

Was this review helpful? Yes 3
Angela C, Guest Relations Manager at AmericInn Lodge & Suites Saugatuck - Douglas, responded to this review

Thank you for such a lovely review on our Hotel and our stay. We look forward to serving you and your family again. We are here to make your stay in not only our hotel, but our community as well, as pleasant as possible. Thank you again for your time and for choosing AmericInn Hotel. See you soon!! More 

Chicago
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 6, 2015

The staff is always so friendly and accommodating. The place is adorable, plenty of room options, quiet and clean. We have stayed here several times over the last few years and will continue to come back!

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes 4
Angela C, Guest Relations Manager at AmericInn Lodge & Suites Saugatuck - Douglas, responded to this review

We would like to take this opportunity to express our sincere gratitude. We more than appreciate your kind words and are so pleased to hear that our enjoy your stays time and time again. It is important to us to provide a comfortable, homey atmosphere to our guests. We appreciate you choosing AmericInn Hotel and look forward to any future... More 

Caryville
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 12, 2015

Booked the room through a Groupon, so we couldn't beat the price. We were in the area to help our daughter move into her new house, so we didn't spend much time at the hotel. Two large queen beds, clean, didn't notice much noise. Staff was very friendly and the breakfast was excellent for being free. Kid friendly, and I... More 

Was this review helpful? Yes 2
Angela C, Guest Relations Manager at AmericInn Lodge & Suites Saugatuck - Douglas, responded to this review

Thank you so much for taking the time to review our hotel. We are pleased to hear that you enjoyed your stay! We are constantly making efforts to improve our Hotel. We appreciate any and all feedback from our guests. We hope you continue to choose AmericInn Hotel for your future stay. Thank you again for your time. More 

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Amenities