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Comfort Inn & Suites Dimondale

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9742 Woodlane Drive, I-96 Exit 98, Dimondale, MI 48821
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1 room 1 adult
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Comfort Inn & Suites Dimondale
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73 Reviews from our TripAdvisor Community

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Indianapolis, IN
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 28, 2015 via mobile

Stayed 2 nights and had absolutely no complaints. Check in desk clerk was super friendly and it was nice to be greeted in a friendly way after a long drive. Every time I saw a staff member in the building I was always ask how I was or was given a hello. Breakfast was good and had several choices. There... More 

Helpful?
Thank spark10804
ComfortinnLansing, General Manager at Comfort Inn & Suites Dimondale, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Knoxville, Tennessee, United States
Level Contributor
68 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed October 20, 2015

I would have given an Excellent but when we went to breakfast, that's where the excellent stopped. The room was GREAT, the bed was comfy, (older,but comfy), the staff was friendly, then we get to breakfast, the biscuits were hard as rocks, people were throwing them away left and right. everyone who picked up a biscuit immediately threw them away,... More 

Helpful?
Thank Katrinal1925
ComfortinnLansing, General Manager at Comfort Inn & Suites Dimondale, responded to this review

Dear Katrina, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for your experience with our breakfast. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

New York City, New York
Level Contributor
217 reviews
151 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed October 7, 2015

Not far from the Highway, but if you're walking there's not much close. The hotel itself is in great condition and very well maintained. Clean throughout. I was placed in a huge king jacuzzi suite overlooking the indoor pool - very nice and very comfortable. The hotel was a little loud on a Friday night before Michigan State Homecoming. Lots... More 

Helpful?
Thank William J
ComfortinnLansing, General Manager at Comfort Inn & Suites Dimondale, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Wendy Zamora... More 

Detroit, MI
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed September 24, 2015

First visit to this property and it was great. The room was spotless, and comfortable. The included breakfast was good, eggs, sausage, waffles and every employee had a smile and was extremely helpful. I am very picky about where I stay, and this is my new "go to" hotel in the area.

Helpful?
Thank arnieb2
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 13, 2015 via mobile

I would not recommend this hotel. The room smelled extremely musty. The light in the bathroom flickered dimly, and the shower curtain was half the width of the tub. The king-bed "suite" was the smallest suite I've ever stayed in, including on cruise ships. I only stayed here because it was "blocked off" by a friend's wedding on a MSU... More 

Helpful?
Thank EulersNumber
ComfortinnLansing, General Manager at Comfort Inn & Suites Dimondale, responded to this review

Dear Daniel, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our room size. I have also asked maintenance to check on the light over the vanity and have refunded the safe fee... More 

Orland Park, Illinois
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 27, 2015

very clean and well run hotel. everyone makes you feel at home. breakfast is hot and the variety is good.pool and hot tub are clean and working.a group of us cooked out using their BBQ and picnic area which was excellent.I would come back again without a doubt.

Helpful?
1 Thank louis55
ComfortinnLansing, General Manager at Comfort Inn & Suites Dimondale, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our housekeeping and breakfast team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to... More 

Franklin, Indiana
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 21, 2015

Hotel is either newer or has had MANY recent updates. I tend to be fairly picky about the cleanliness of hotels and always double check the rooms/restrooms before getting too comfortable. I had NOTHING to complain about. Rooms were VERY clean, bathroom was extremely clean, carpet looked and felt brand new. We did go to the pool area, which was... More 

Helpful?
1 Thank shacraft
ComfortinnLansing, General Manager at Comfort Inn & Suites Dimondale, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback on our renovations is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!... More 

Bay City
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 17, 2015 via mobile

This has got to be one of the cleanest and friendliest hotels we've stayed at ever. The staff was extremely friendly and helpful. The rooms were very very clean. We would definitely stay here again. The lady that cleaned our rooms daily was a gem (Dawn), great sense of humor and very thorough in tidying and cleaning our room. Front... More 

Helpful?
Thank JungleJane
ComfortinnLansing, General Manager at Comfort Inn & Suites Dimondale, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback on our renovations is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!... More 

Pompano Beach, Florida
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 31, 2015

Pro: Decent Price Free Breakfast Inside Pool Near Arby's & Wendy Near Downtown Hotel & Colleges Lansing Clean Room Con: Not a suite Side Door is broken when breakfast was full staff was less than helpful

Helpful?
Thank Glory J
ComfortinnLansing, General Manager at Comfort Inn & Suites Dimondale, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Jerome, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 21, 2015

My wife and I checked in to the hotel in the afternoon about 3, the first room had a couple major issues. The heater did not work and it was like 60 degrees in the room. Also the fridge was not at all cold and the remote to the TV did not work. Low batteries. So they did move us... More 

Helpful?
1 Thank i2Driven
ComfortinnLansing, General Manager at Comfort Inn & Suites Dimondale, responded to this review

Justina, Thank you for taking the time and posting your review about your experience at our hotel. I am sorry that you had a negative experience. We do have a very strong no smoking policy in place at our hotel. On the night of your stay we had several complaints about a marijuana smell in the vicinity of where your... More 

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