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Hawthorn Suites By Wyndham Dearborn

3.0 of 5
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5777 Southfield Service Drive, Detroit, MI 48228
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Hawthorn Suites By Wyndham Dearborn
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Ranked #17 of 34 Hotels in Detroit
A recent review
4 of 5 stars reviewed 1 week ago
Mya W Columbus, Ohio
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136 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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  • Japanese first
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English first
  • All months
    (136)
  • Mar-May only
    (45)
  • Jun-Aug only
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Level Contributor
4 reviews
1 of 5 stars Reviewed yesterday NEW

No dish washing, rooms are dark, they left my door open, desk phone doesn't work, key card did not work and had to change almost daily, daily cleaning means you get your sheets done and that's all, breakfast is close to plastic, windows are blocked with wooden stick so no one enters from the outside....really bad

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Travelers are raving about these Detroit hotels

Michigan
Level Contributor
2 reviews
2 of 5 stars Reviewed 2 weeks ago

Immediately after check-in, I needed to switch rooms due to a maintenance issue that couldn't be remedied (the front desk clerk actually asked if I needed a working toilet). I ended up in a corner quite a distance from the rest of my group. Each night, the room next door had a constant flow of people coming and going, often... More 

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Indianapolis, Indiana
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The customer service here is truly outstanding. The suite was large, clean, and comfy. I was treated like royalty the entire time by all the staff. Best stay ever!

Review collected in partnership with Hawthorn Suites by Wyndham

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Ranburne, Alabama
1 review
3 of 5 stars Reviewed May 24, 2015

First impression was not good, however, the hotel was quiet during the night. The breakfast was a good start in the morning, the person at the service was very friendly. Hotel was clean. Mattress was a bit soft for me and furniture was dated. Price was good, I rebooked for a future visit. I gave them an average rating. To... More 

Review collected in partnership with Hawthorn Suites by Wyndham

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connie b, General Manager at Hawthorn Suites By Wyndham Dearborn, responded to this review

Dear Guest, I'm glad to hear that we managed to exceed your expectations and improve upon your first impressions. We hope in the future, your first impression will be excellent and we will continue to get better from there! More 

Level Contributor
4 reviews
5 of 5 stars Reviewed May 20, 2015

I love this place. I got the double suit. Nice clean. Very comfortable. Love the upstairs and downstairs room. Two bathrooms made it very easy for the ladies to get ready for my wedding. Thank for making it so relaxing and fun.

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connie b, General Manager at Hawthorn Suites By Wyndham Dearborn, responded to this review

Dear Guest, Thank you so much for the glowing review and for choosing us as your wedding party accommodations! We love to delight our guests for all occasions and we're glad that the space in our penthouse suites was to your liking. Come back and see us again! More 

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