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The Westin Detroit Metropolitan Airport

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2501 Worldgateway Place, Detroit, MI 48242
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The Westin Detroit Metropolitan Airport
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1,042 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Westin Detroit Metropolitan Airport
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Detroit, Michigan
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Kudos to the Westin at DTW for delivering on the promise of quality even for those who book via Priceline. Those who have read my prior reviews will know that one of my pet peeves is booking a hotel via 3rd party and then finding that those hotels set aside a special block of garbage rooms for those customers. Not... More 

Was this review helpful? Yes
Phoenix, Arizona
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I chose this hotel for the night (2 a.m., actually) we flew in to Detroit Metropolitan Airport and the night before we flew out. I am so glad I did. The front desk personnel make you feel very welcome no matter what the hour. The room was just great; cool and clean. The free wifi came with our Starwood Preferred... More 

Was this review helpful? Yes
John R, General Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Guest, Thank you for choosing us and providing such wonderful feedback. Thrilled to understand that we were able to provide a tranquil and renewing environment for your travels. Hope to welcome you back in the near future. Stay well, John R. More 

Brussels, Belgium
Level Contributor
84 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 4 weeks ago

There is no doubt that the Westin Detroit Metropolitan Airport hotel is one of the best airport hotels in the world. Located next to the terminal building and easily connecting to it, close to a car park, with its own TSA checkpoint the Westin Detroit Metropolitan Airport has one of the most convenient location I can think of for an... More 

Was this review helpful? Yes
John R, General Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Guest, Thank you so very much for your wonderful feedback. We're glad to hear that the many services and conveniences we offer, were able to make a difference in your travels. Stay well, John R. More 

Ann Arbor, Michigan
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What's not to be said about this hotel? It's a top notch facility located within the Detroit Metro Airport McNamara Terminal. The rooms are beautifully acquainted with plush modern amenities. The rooms that look out on to the tarmac are especially interesting as it provides good entertainment. The front desk team were amazing at check in. Donielle, the service express... More 

Was this review helpful? Yes
John R, General Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Guest, We're thrilled to have had the opportunity to serve you over your travels. From Danielle to Mike in our Restaurant, our team takes great pride in making a difference in the our guests experience. Hoping to welcome you back in the near future and thank you again. Stay well, John R. More 

Cincinnati, Ohio
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Had an early morning flight out of Detroit. Stayed at the hotel because it was convenient. I paid about $350 for the room. It included room service breakfast for two. I was the only one staying, but I loaded up anyway. The beds were amazing. I thought the overall price was high. But, the hotel has it own TSA checkpoint... More 

Was this review helpful? Yes
John R, General Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Bill, Thank you for taking a moment to provide your feedback. Happy to understand that you found the many conveniences and quality our property represents. Stay well, John R. More 

Oakland, MI
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Traveling thru Detroit. Met by Alberto, most friendly, personable, and welcoming valet who set the tone for my whole experience. Beautiful hotel and so convenient. Fun to people watch and comfortable!!

Was this review helpful? Yes
John R, General Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Sheree, Thank you for taking a moment to provide this feedback. So very glad we were able to create a wonderful experience for you, with Alberto and the team at our Front Door creating that first and very important impression. Hoping to welcome you back in the future!! Stay well, John R. More 

North Fort Myers, Florida
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This is probably my 3rd time here. We always use SPG points. Love the rooms, Heavenly bed, and the convenience. You have to expect that prices on food and drink will be higher, but you can get into the terminal via a TSA entrance up to 7pm and have a wide choice of food options. We are always happy here.

Was this review helpful? Yes
John R, General Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Michelle, Thank you for taking the time to provide such wonderful feedback. We're thrilled to have had the chance, to serve you one again. Hoping to welcome you back in the future!! Stay well, John R. More 

Palm Beach, Florida
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 30, 2015

We traveled to South Bend via Detroit for my nephew's graduation from Notre Dame and had my handicapped Mother with us. We were spending one night since we arrived later and renting a car and leaving for South Bend the next morning. We booked with cash and points and had two rooms. The hotel is convenient as it is right... More 

Was this review helpful? Yes
John R, General Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Guest, Thank you for taking the time to provide such wonderful feedback. We're thrilled to have had the opportunity to serve you and hoping to welcome you back in the future. John R. General Manager More 

Windsor, Canada
Level Contributor
320 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 210 helpful votes
5 of 5 stars Reviewed May 30, 2015

Most Airport hotels are near the Airport and many have free shuttles to enhance convenience. This. hotel is in the terminal. You walk out the third floor door right into the terminal. For even better convenience at certain popular flight times they have their own TSA station with no waiting. Unfortunately we had a really early flight before it opened... More 

Was this review helpful? Yes 1
John R, General Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Guest, Thrilled that our many conveniences and overall quality experience made a difference in your travels. Thank you for the feedback and hope to welcome you back in the future. Stay well, John R. More 

Sun Valley, Idaho
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed May 28, 2015

Surpassed my expectations. Very clean and up to date hotel right at the airport. Excellent front desk staff. Good bar/restaurant. Very quiet, modern room. Worth the price for early flights which avoids the hassle of staying at very basic off airport hotels.

Was this review helpful? Yes
John R, General Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Jim, Thank you for providing such wonderful feedback and glad we had the opportunity to serve you. Hope to welcome you back in the near future... John R. General Manager More 

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