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All 33 Detroit hotels

St. Regis

3.5 of 5 Hotel   |   3071 West Grand Boulevard, Detroit, MI 48202
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49%
Ranked #15 of 33 hotels in Detroit
A recent review
3 of 5 stars reviewed 5 days ago
sk4nder Melbourne
  • Overview
  • Reviews (106)
  • Photos (21)
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  • Room tips (22)
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106 people have reviewed this hotel

Traveler rating
    21
    31
    31
    12
    11
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6
27
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32
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
Melbourne
Contributor
13 reviews 13 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed just one night at the St Regis, last night. It's in New Centre, which is a good 2 miles from downtown Detroit. It's in a pretty desolate area - apparently business during the day, but desolate at night. On the good side, the lunch was quick, hearty - like all US meals - and tasty. The internet connection is... More

Was this review helpful? Yes 1
Chicago, Illinois
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

I thought I would try the St. Regis as the hotels downtown were booked up. Big fail! I thought the place was union, but the front desk informed me upon checking that it wasn't (it always used to be). One eager front desk attendant assured me that "the service is way better now". I would have left but I had... More

Was this review helpful? Yes 2
Victor M, General Manager at St. Regis, responded to this review

I'm truly sorry for the issues encountered during your recent stay with us. When night maintenance service is required, we normally see that any rooms which may be affected by noise are not rented and I sincerely apologize for missing your room. Please rest assured that this is not the normal experience for our guests and I can assure you... More

Holland, Michigan
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 19, 2014 via mobile

We finally found a good place to stay in the city at a reasonable price. Great staff, very friendly! Nice room and great location. Big, comfortable bed, lots of pillows. Loved the neighborhood and the view. We will definitely stay there again!

Was this review helpful? Yes 2
Victor M, General Manager at St. Regis, responded to this review

Thank you for staying with us and sharing your experience. Our entire team is dedicated to providing the best in hospitality and guest services and it's always nice to hear that our efforts are appreciated. More

Rochester, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 18, 2014

Adequate sleeping hotel. The housekeeping staff need extensive training. They took our daily tip but the room was not thoroughly cleaned. Towels, toilet paper etc we're not replenished without asking, dust prevailed on the TV, it's console.

Was this review helpful? Yes 1
Victor M, General Manager at St. Regis, responded to this review

Thank you for sharing your experience with us. I will ensure that the person who was responsible for your room is given more training to ensure that the¥ live up to our quality levels and assure you that yours was not a typical experience with our normally great housekeeping department. More

Grosse pointe
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 16, 2014 via mobile

I have been working in the hotel industry for years and this was by far the most friendly staff I have ever experienced!! The gumbo was spicy & excellent! The turkey burger and hand cut fries were so yummy!!! Thank you LaMusique staff!! I will be back to stay again! Go tigers!!

Was this review helpful? Yes 1
Victor M, General Manager at St. Regis, responded to this review

Thank you so much for your kind comments. I'm truly happy to see that you enjoyed your time with us and look forward to having you return again soon! I'm confident the Tigers will get back on the winning streak we've all come to expect. More

Southfield, Michigan
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 4, 2014 via mobile

Nice environment, good service and everyone very friendly. We were here for a convention and found that the extra help at the service desk that was organized very helpful to organize the groups of people that were arriving from different countries.

Was this review helpful? Yes 2
Victor M, General Manager at St. Regis, responded to this review

Our entire staff is dedicated to providing great customer service and appreciate hearing that our efforts are appreciated. We look forward to having you return soon! More

Romulus
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 4, 2014 via mobile

We arrived at 6:30 am and the valet was right there to help us with a friendly smile. The lobby is beautiful and clean. I had a question for the front desk and was taken care of right away by a very kind woman. While we were assisting our visiting delegates, a very nice waiter brought us coffee and tea... More

Was this review helpful? Yes 3
Victor M, General Manager at St. Regis, responded to this review

Thank you so much for your kind words. We enjoy having your group stay with us and are happy that you are enjoying your stay with us. More

Chicago, Illinois
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed May 13, 2014

4 rooms used, for business trip. Myself & colleagues were all very disappointed in this hotel. No hot water in the entire hotel! The front desk kept saying it will work in an hour but it didn't. The air conditioning did not work and windows do not open. TV remotes broken. We arrived very late and were told hot water... More

Was this review helpful? Yes 4
Victor M, General Manager at St. Regis, responded to this review

Thank you for sharing your experience with us. We do strive to maintain the best in accommodations for all of our guests and I'm thankful that you let us know about your experience so that we can improve in the future. We did have a hot water issue during your stay with us that has since been repaired and I... More

Aubonne, Switzerland
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 13, 2014

I just stayed one night, the bus stop is 100 meters from the hotel, you will get in 15 minutes downtown. Great bed, and very helpfull staff, I could ask them what ever they always had an answer. Free fast wifi, large baththub!

Was this review helpful? Yes 1
Victor M, General Manager at St. Regis, responded to this review

Thank you for sharing your experience at The Hotel St. Regis! I was happy to read that you enjoyed our facility and staff. We recently did a complete upgrade to our wireless system and I was happy to see that you noticed the faster internet access. More

Winston Salem, North Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 9, 2014

Possibly the worst hotel experience ever. The day time temperature was near 90 and the AC had not been turned on in the hotel, and was told to "open the window!" Fast forward 1a, still over 80 in the room. I called the front desk and was offered a fan... Almost 2a before it arrived. Shower was cold, and would... More

Was this review helpful? Yes 1
Victor M, General Manager at St. Regis, responded to this review

I'm truly sorry that there were issues with the A/C and the hot water during your recent stay with us. It' s highly unusual to have these occurrences and we do call in companies to make repairs as quickly as possible. I apologize for the inconvenience, but can assure you that your experience was not a normal one and I... More

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Additional Information about St. Regis

Address: 3071 West Grand Boulevard, Detroit, MI 48202
Location: United States > Michigan > Detroit
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — St. Regis 3.5*
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Also Known As:
St. Regis Hotel Detroit
St Regis Detroit

21 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#3 Best Value Hotel in Detroit
Hotel Class
Official Description (provided by the hotel)
Welcome to the Hotel St. Regis, the most inviting landmark hotel near downtown Detroit. Among Detroit Hotels, the Hotel St Regis stands alone with its original stately elegance yet with a modern, more casual style. Delivering an extraordinary level of comfort and convenience is what we promise each of our guests. Few Detroit hotels can rightfully boast of a history as rich as ours. The Hotel St. Regis has played host to such diverse and notable travelers as Martin Luther King and Mick Jagger.Located in Detroit's New Center area, the hotel is next door to Wayne State University, the world class health facility - Henry Ford Hospital, Fisher Theatre and Cadillac Place, home of the state of Michigan Government offices. And our unique location is minutes from Detroit's major venues.Guests of the Hotel St. Regis will enjoy relaxing in comfort in one of the 124 stylish guestrooms and suites located on five floors. Each room has been newly redesigned featuring an inviting color scheme, guest bedroom & bath with marble vanities & superior bedding.Enjoy live Jazz every Thursday night from 6-9PM in our attached restaurant/lounge La Musique. ... more   less 
Number of rooms
125

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