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St. Regis

3071 West Grand Boulevard, Detroit, MI 48202
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151 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Grand Rapids, Michigan
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I came to Detroit for a wedding, and stayed at this hotel because it was part of a 'wedding block'. However, it was still a nice-looking place, so I wasn't worried. There were issues from the moment we arrived. The valet attendants were either rude or unprofessional--while waiting for our valet ticket, we watched one pull up a (very nice)... More 

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Sioux Falls, South Dakota
1 review
1 of 5 stars Reviewed 6 days ago NEW

If I were you I would stop reading reviews now and just book somewhere else. We were just here for the USAV National Volleyball tournament and I've never experienced such horrible service. First, I booked my room online and paid for it but they had no record of my credit card but somehow I still managed to have rooms. Second,... More 

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Bill W, General Manager at St. Regis, responded to this review

We greatly appreciate your feedback. I am sorry that your experience was not up to our usual standards. I will share your thoughts with our staff in an effort to improve our customer service. Please know that we truly appreciate your business and if you would like to contact me directly to discuss the specifics of your stay I would... More 

Travelers are raving about these Detroit hotels

Bradenton, Florida
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

To me, this hotel feels like someplace that used to be a haunt of the rich and famous, but now perhaps caters to more modest guests. It's a lovely building, some areas could use some maintenance to be in tip-top shape, but nothing that impacted my stay. All of the staff was very helpful and friendly. For example, when I... More 

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Bill W, General Manager at St. Regis, responded to this review

Thank you so much for your complimentary remarks. The Hotel St. Regis was built in 1966 and at the time it was the most expensive hotel per guestroom in the nation. You are correct we have catered to many dignitaries and corporate executives for many years. Our great city is making a significant transformation and we are excited to be... More 

Wales
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed in the St Regis one night in may 2015. When you drive up it looks impressive, valet only parking at 20 dollars a night. Although the check in was easy and people were trying to be friendly and polite the valet and reception staff came across as quite and im searching for the right description here "not so cultured".... More 

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Bill W, General Manager at St. Regis, responded to this review

Thank you for your thoughts. I want to let you know that we have upgraded our Wi-Fi and to date everyone is now able to utilize our Wi-Fi service through out the facility. We also have corporate customers that are currently streaming and all is well. Stay tuned for other property enhancements. Our goal is to make the Hotel St.... More 

The Hague, The Netherlands
1 review
2 of 5 stars Reviewed 4 weeks ago

The room was fine and the location was convenient but what is so secret about this parking lot that they require guests to pay for valet parking? The valet attendant is as elusive as the WIFI that I need to work... and if the security guard assumes the job at night then who's watching the building? The receptionists overlook my... More 

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Bill W, General Manager at St. Regis, responded to this review

Thank you for your comments. We take ever concern very seriously. Downtown parking is customarily associated with a parking charge whether it is valet or self parking. We insure that our rates are very completive with the other hotel operations in the area. Also I am happy to share with you, we have discovered the issue with our Wi- Fi.... More 

Sarnia, Ontario, Canada
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

You can walk through the tunnels to the Fisher Theater without going outside. We went for a show and found the hotel very convenient. We avoided the $20 valet parking by driving to the lot directly behind the valet lot behind the hotel. It's $12 per day on weekdays, but free on the weekends. Basic room with old 25" Zenith... More 

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Bill W, General Manager at St. Regis, responded to this review

Thank you for your thoughts about our property. We are a boutique hotel that has worked very hard to keep the historic charm associated with a property that was built in 1966. We have a great relationship with the Fisher theater. Many guest will have dinner in La Musique prior to a show. There are several parking options that are... More 

Kalamazoo, Michigan
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed April 26, 2015

I have stayed at the Hotel St Regis 5-6 times since February 2015 for business at Wayne State University. The hotel's public rooms are beautifully decorated, somewhat art deco, although the hotel was built in the 1960s. The restaurant has great breakfasts. Valet parking is a nice touch. Rooms are very clean and spacious. Front desk staff are accommodating and... More 

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Bill W, General Manager at St. Regis, responded to this review

Excellent, Thank you for your positive comments. I will share them with our hospitality team. Our goal is very simple, we want every guest to leave happy and satisfied. We do all that we can to anticipate our guest needs and should we fall short we do the very best to recover to insure they are happy when they leave.... More 

Grass Valley
Top Contributor
57 reviews 57 reviews
27 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed April 17, 2015

I spent four days at the St. Regis while attending the opening events of a new exhibition at the Detroit Institute of Art. The hotel is about one mile from the museum on Woodward Avenue. The hotel's public rooms are beautifully decorated, somewhat vintage, although the hotel was built in the 1960s. My room was very spacious. There was a... More 

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Bill W, General Manager at St. Regis, responded to this review

WOW we really appreciate your thoughtful comments. We absolutely do not take them for granted. I am very happy that you appreciated our boutique hotel and the uniqueness of a property that was built in 1966. Many quest that have stayed here have also made similar positive comments. For those that like experiencing a hotel that has history and a... More 

Berwyn, United States
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 16, 2015 via mobile

This hotel is located downtown easy access to expressway and friendly stuff. The maid just "clean" i would say in less than one minute. Because toilet was mot even flushed. Restaurant closed early before 7pm but front desk had flyers from a bunch of restaurants. I would not stay here again

Was this review helpful? Yes
Bill W, General Manager at St. Regis, responded to this review

Thank you for your comments. We appreciate your thoughts and will use your comments to better serve our guests in the future. Our service team is very committed to insuring all of our guests have a great time while they are here in Detroit. Please don't hesitate to call me if there us anything we can do in the future... More 

Detroit, Michigan
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 12, 2015

I had a wonderful stay at Hotel St Regis Detroit. It was a small quaint hotel with great service and a friendly staff. Very clean. Close to the Motown Museum and the Art and Historical Museums. Excellent food t the onsite restaurant.

Was this review helpful? Yes 2
Bill W, General Manager at St. Regis, responded to this review

Thank you for your positive response. I will be sure to share your response to the Hotel St. Regis team. They work very hard to insure all of our guest have a great experience. I am glad you enjoyed our Historic Hotel, our excellent food and location. We look forward to serving you again in the near future. If I... More 

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