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St. Regis

3071 West Grand Boulevard, Detroit, MI 48202
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St. Regis
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141 reviews from our community

Traveler rating
    28
    45
    38
    15
    15
See reviews for
10
37
19
39
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Detroit, Michigan
1 review
5 of 5 stars Reviewed 2 days ago NEW

Had a really great experience from check in to check out staying there for a weekend. I initially stayed there with my boyfriend who was in town playing at The Fillmore. It was so nice that I decided to extend my stay for another night just to relax and prepare for an interview in the morning! Manager Robert is a... More 

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Marshfield, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This is my second stay at the St. Regis! Great Hotel and SUPER staff! The Hotel is very elegant and in the heart of Detroit! Highly recommeded! Will stay again! Wallking distance to a lot of amenities in the city!

Was this review helpful? Yes 1
Bill W, General Manager at St. Regis, responded to this review

Thank you so much for the great review. The staff at the Hotel St. Regis are working very hard to insure that all of our guest have as wonderful experience as you have. We appreciate your patronage and look forward to your return visit. If there is anything I can do to assist you in the future please don't hesitate... More 

Detroit, Michigan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I am glad I chose to stay St. Regis. I have initially booked for 2 days just in case but extended another 3 days. A classic ambience overall. Very clean and pleasant room. Housekeeping did a great job! Super friendly staff in the restaurant, especially Felicia as well as the front office manager Robert. The hotel GM was nice, he... More 

Was this review helpful? Yes 1
Bill W, General Manager at St. Regis, responded to this review

I am happy that you enjoyed your stay here at the Hotel St. Regis. Our team works very hard to make sure that all of our guest have an enjoyable time. Our housekeeping department has received a number of positive comments As well as our front desk. I will make sure to let Felicia and Robert know that their friendly... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Hotel St. Regis was one of the nicest places I have stayed, and I travel often! Rooms were clean and beds were comfy. Staff was helpful and friendly. I highly recommend this hotel next time you're in Detroit!

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Bill W, General Manager at St. Regis, responded to this review

Thank you so much for your positive remarks. Our housekeeping team work very hard to insure our guests enjoy their room accommodations. We take pride in serving our guest special requests. The Hotel St, Regis is a unique historic boutique hotel. We are doing all we can to preserve the history while at the same time providing the amenities our... More 

Novi, Michigan
1 review
5 of 5 stars Reviewed February 18, 2015

I want to start off with i didn't want to stay at this hotel because it was in the city. I stayed here on 2/14/15 and i must say the room was very clean and well kept and the staff was great. Housekeeping changed my sheets daily i asked them to and they did just that and my room didnt... More 

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Bill W, General Manager at St. Regis, responded to this review

Thank you so much for your complimentary remarks about our housekeeping staff. They work very hard to insure our guest enjoy their stay. We have also started a new room inspection program. This program insures that every guestroom is clean, odor free and in great working condition. I look forward to sharing you comments with the team. Thank you again. More 

Bay City, Michigan, United States
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 24, 2015

This hotel has a classic feel to it. The rooms are smaller than many contemporary hotels but work well for a short stay. Everything was up to date and clean in the room. There is a bit of wear and tear in the carpeting throughout the hallways. Lots of features which remind you of its history. The best thing about... More 

Was this review helpful? Yes 1
Bill W, General Manager at St. Regis, responded to this review

Thank you for your complimentary remarks. We have many guests that also appreciate the historic features of our hotel. We do all that we can to be good stewards of this 1966 European style hotel. Our goal is to insure a that every guest that spends time with us leaves with a sense of belonging. We want everyone to learn... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 19, 2015

The only good thing about the hotel was the front desk CS attendant Georgette. Read the first bad comment above. That's completely true. The list is endless....dirty all over.The heater works intermittently and when it comes it was loud. The so calles wifi was down. I was so tired I stayed over night and checked out the next day. For... More 

Was this review helpful? Yes 1
Bill W, General Manager at St. Regis, responded to this review

Thank you for sharing your concerns. I apologize for the technical issues you experienced. I have recently joined the management team here at the Hotel St. Regis and am committed to restoring the historic wonders of this awesome hotel. While our Wi-Fi does work we are working on a solution were it will be a state of the art system.... More 

Birmingham, Alabama
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 18, 2015

I was skeptical about St Regis after reading some of the reviews on various booking sites and sure enough I should have listened to them. Possible positive was the location. However, I cannot begin to list the negatives, but here is an abridged one. First, the room was dirty, wherever you touched, from the desk, to television to sink, to... More 

Was this review helpful? Yes 2
Bill W, General Manager at St. Regis, responded to this review

Thank you for taking the time to share your concerns. I apologize for the less than acceptable experience you had at our property. You should be able to expect a clean odor free guestroom with everything in working order. We take your comments very serious and will do all that we can to insure this type of situation does not... More 

Orlando, FL
Contributor
15 reviews 15 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed January 13, 2015

The fact that they haven't updated their televisions to this century speaks for itself. It is exemplary of everything else at the "St. Regis". I'm shocked the real St. Regis hotel chain hasn't sued these people into oblivion. Noisy, clogged drains, non-working Internet, mediocre staff, gross food, tiny hotel bar that's never open, are among my other gripes.

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Bill W, General Manager at St. Regis, responded to this review

Thank you for your comments. I apologize for the less than expected experience you have commented on. I have recently joined the management team and will be working diligently to insure that each guest has an exceptional experience. Our boutique hotel was built in 1966 and was designed to have a European style. We understand that an older historic property... More 

Spring Hill, FL
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed January 10, 2015

I as not expecting a "grand" hotel for the price so maybe I had lower expectations than other reviewers but I thought it was a nice hotel. The rooms were average sized, the bed was very comfortable, we had hot water when needed & the hallways were quiet. I had no problem with the WiFi. I travel a lot for... More 

Was this review helpful? Yes
Bill W, General Manager at St. Regis, responded to this review

Thank you so much for your kind remarks. I am glad you enjoyed our boutique hotel. We really appreciate your patronage and will do all that we can to insure your future visit is even better. Next time you are in house please ask for me at the front desk. I would love to hear about some of the offerings... More 

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