We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin Book Cadillac Detroit

Certificate of Excellence
Hotel website
Hotel deals
1114 Washington Blvd., Detroit, MI 48226
Special Offer
Breakfast for 2 Included
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
The Westin Book Cadillac Detroit
Professional photos View all
Browse nearby
The Westin Book Cadillac Detroit
Review This Hotel

779 reviews from our community

Traveler rating
    393
    282
    64
    24
    16
See reviews for
93
264
40
242
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (174)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (779)
  • Mar-May only
    (159)
  • Jun-Aug only
    (227)
  • Sep-Nov only
    (199)
  • Dec-Feb only
    (194)
All months
Ry, Denmark
Top Contributor
55 reviews 55 reviews
29 hotel reviews
97 helpful votes 97 helpful votes
2 of 5 stars Reviewed yesterday NEW

Stayed at the Book 3 nights early Mar 2015; used SPG points and cash. Not my first stay there, and in the past it's been a wonderful place to stay (if the valet is a bit costly). This time, yeah, they muffed it 3 times in the course of 1 hour at my arrival, and I am less than happy.... More 

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed 5 days ago NEW

We came to Detroit for a race and stayed at the Westin Cadillac ... Upon check in we were not told that you needed to use the room key to operate the elevator we just stood there like idiots until ANOTHER guest told us. We then get to the room to learn that there was not an extra bed like... More 

Was this review helpful? Yes
Westin_Book_Cadillac, Executive Assistant at The Westin Book Cadillac Detroit, responded to this review

Thank you for writing. Although I am not certain of the specifics, I am sorry that we were not able to accommodate your request for a rollaway bed or double room and there was confusion with the elevators. We take great pride in the service we offer our guests, and it seems that we did not meet your expectations. I... More 

East Tawas, Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Overall a wonderful girls getaway. Great food at Roast. Fabulous pool. Bottle of champagne waiting for birthday girl in the upgraded room. Only complaint: the phones. Phones busy for 15-30 minutes late Saturday morning. Had to call the hotel's outside line to reach Front Desk.

Was this review helpful? Yes
Westin_Book_Cadillac, Executive Assistant at The Westin Book Cadillac Detroit, responded to this review

I am so glad that we were able to help make your celebration weekend a festive one! Thank you for choosing our hotel for your celebration and sharing your review. We hope you can join us again. - Susan L., Executive Assistant More 

Atlanta
Top Contributor
53 reviews 53 reviews
43 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel in a historic building. Rooms were new and nice and typical Westin quality/standard. No suite was available for a Platinum, however, I was given a large corner room that was about the size of a suite. Great restaurants on site. General area is depressing as most of downtown Detroit is but this hotel was great.

Was this review helpful? Yes
Westin_Book_Cadillac, Executive Assistant at The Westin Book Cadillac Detroit, responded to this review

Thank you for sharing your review and for staying with us during your visit to Detroit. I am glad we were able to accommodate an upgrade to a larger room for you and that you enjoyed some of our dining options on site. We look forward to your return visit. - Susan L., Executive Assistant More 

Detroit, Michigan
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I do have to tell you that I really loved this place, from the nostalgia to the Westin being what they are, My wife and i went to downtown for one night for the Garth Brooks concert in February and were not disappointed. From the time you get out of your car and the valet takes your care you will... More 

Was this review helpful? Yes
Westin_Book_Cadillac, Executive Assistant at The Westin Book Cadillac Detroit, responded to this review

Thank you for sharing such a detailed review of your stay with us. I am glad that you had the chance to enjoy some of the great service provided by our staff. It seems like our Motor Bar staff helped create a great evening for you and I hope you return whether for a nightcap or an evening out on... More 

Custer, Michigan, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This was our first time at The West in Book Cadillac. Nothing but top-notch service from valet, to registration with Ann-Marie, to a deluxe king room. Service was spot on, everything was modern with a sleek up-town look, very clean & spacious. Excellent value for our budget. We could not have asked for better.

Was this review helpful? Yes
Westin_Book_Cadillac, Executive Assistant at The Westin Book Cadillac Detroit, responded to this review

Thank you for staying with us and for sharing your review. I am glad that Ann Marie helped to welcome you to our hotel and hope you are able to join us again! - Susan L., Executive Assistant More 

Toronto, Canada
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel staff were all very welcoming and friendly. The room was clean and the bed comfortable. Location within Detroit is good and several tourist attractions are within a short walk or drive. A few things though cost this hotel a rating of excellent - parking garage is not attached to the hotel directly and have to walk out into... More 

Was this review helpful? Yes
Westin_Book_Cadillac, Executive Assistant at The Westin Book Cadillac Detroit, responded to this review

Thank you for choosing our hotel and for taking the time to write a thorough review. I am glad that your visit, overall was pleasant and am sorry for the few service encounters you had that detracted from your experience. We pride ourselves on being the premier hotel in downtown Detroit and hope that you are able to visit us... More 

Tipp City, Ohio
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nice, clean hotel with huge rooms and cool views of the city close to Joe Louis Arena. We were able to walk to the arena in less than 20 minutes and stop at Tommy's on the way back. We had made an error in our original booking through hotels.com and they would not refund us our 2nd night. While the... More 

Was this review helpful? Yes
Westin_Book_Cadillac, Executive Assistant at The Westin Book Cadillac Detroit, responded to this review

I am so glad that you enjoyed your visit to Detroit and that your stay at our hotel helped provide access to nearby attractions like Joe Louis Arena. Our team takes pride in providing personal service for our guests and I am glad they were able to resolve the issue with your original reservation. We look forward to your return... More 

Michigan, United States
Contributor
13 reviews 13 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent a weekend here. Nice hotel room. Bathroom was cold in February. There is a small heater in the bathroom that didn't work very well. Asked the hotel to check it when we went out. We were told that the heat/fan in the room needed to be turned up for the effects to be felt in the bathroom. Okay,... More 

Was this review helpful? Yes
Westin_Book_Cadillac, Executive Assistant at The Westin Book Cadillac Detroit, responded to this review

Thank you for writing and taking the time to recognize our doorman, Tyler. Our team at the Westin Book Cadillac take pride in providing great service to our guests. Our internet access is designed to automatically allow up to 3 devices per access, during your next visit, please speak to a Service Express agent and they will be happy to... More 

Kalamazoo, Michigan
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed at the Westin Book Cadillac Detroit in december for a wedding. I was super excited because I rarely stay at expensive hotels because I have 4 very young kids and it just isnt in the budget. But, my husband and I got invited to a wedding and there was a discount if you booked through the wedding, so... More 

Was this review helpful? Yes
Westin_Book_Cadillac, Executive Assistant at The Westin Book Cadillac Detroit, responded to this review

Thank you for writing. I am sorry that your room did not meet your expectations or the standards on which we pride ourselves. Although it sounds like the majority of your special night out was pleasant, I am sorry you faced concerns with the housekeeping service. I would like to further investigate for follow-up, and offer my personal assistance in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

784 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (190)
Viewed
Room/suite (71)
Viewed
View from room (21)
Viewed
Bathroom (30)
Viewed
Hotel & grounds (23)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (2)
Viewed
Other (41)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (578)
Viewed
Amenities (107)
Viewed
Deluxe Double Queen Room (42)
Viewed
Deluxe King Room (42)
Viewed
Executive Suite (65)
Viewed
Grand King Room (54)
Viewed
Luxury Suite (71)
Viewed
Pool (25)
Viewed
Restaurants and Bars (102)
Viewed
The Hotel (70)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (3)
Viewed
Dining (3)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question