The hotel was quite concerned about appearance and status implications, but when it came to consumer care....the quality was poor. The price was extremely high and there was no luxery or special treatment to justify the cost. The rooms did not have a coffee pot (you had to pay $4 a cup through room service if you wanted coffee at... More

An unbelievable stay from the room to service to dining. The rooms are beautiful and spacious. The service was great and the entrance to the hotel and rooms is like being in Las Vegas. We are glad we checked it out and can't wait to go back.

My wife and I stayed at the MGM Grand Detroit for a midweek Redwings game/time away from kids. We were greeted at the desk by Shawnee. She was a great. Shawnee made sure my wife got her spa appointment on time, made us reservations for dinner before the game, and made me aware of package that got us limo ride... More

I booked a spa package for my wife birthday. From the moment we pulled up till we got in our car the staff was excellent. Checking in was even great, making sure everything was okay before we went to our room. The room was very clean and very nice. The knock at the door and fresh baked cookies were at... More

Anniversary trip for me and my husband. He is very picky, byt absolutely loves The MGM Detroit. I do too!! The rooms are spectacular! The best bed and pillows in the world. The service is wonderful. You are treated very well by the entire staff. Everyone has a smile and is very friendly. Love the fact that the hotel is... More

What a delight to have met Shawnee! She was such a classy, bright young lady. We enjoyed her professional and light attitude. She went above and beyond to make our stay lovely. We will be back!

There is not enough space here to cover our total experience. I have stayed in many 5 Star hotels in the last 40 years. MGM Detroit has found a way to excell far beyond the 5 Star rating. From the greeters at the door, Shawnee, and the incredible person(s) in charge of cleaning our room, we felt like we were... More

We had a fantastic stay at this hotel. The staff at reception were great and very helpful and friendly. Unbeknown to us, there was a Red Wings ice hockey match on during our stay and we asked the concierge if she could possibly get us tickets. The service (Jessica) provided was second to none, and we got really good seats... More

The rooms in the hotel are mint. Very comfortable beds and the shower in the bath is a hangover cure in itself. The AC/Heating system is spot on. The Living Room area is a nice touch. Some light food should be considered for the area considering the price. The casino is great and the dealers were friendly. Excellent stay without... More