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Crowne Plaza Detroit Downtown Riverfront

#11 of 34 Hotels in Detroit
Certificate of Excellence
GreenLeadersBronze level
3.5 of 5
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2 Washington Blvd, Detroit, MI 48226 (Formerly Crowne Plaza Detroit Convention Center)
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Crowne Plaza Detroit Downtown Riverfront
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Ranked #11 of 34 Hotels in Detroit
Certificate of Excellence
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 3 days ago
dad75 Tucson, Arizona
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299 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tucson, Arizona
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed at the Crowne Plaza with teammates for the USA Volleyball Open national championships, which were held at the Cobo Center. It was a great location for us, and a great location in general! It was walking distance to the river walk and many other attractions downtown, and there is a people mover station nearby. The room itself was... More 

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Atlanta, Georgia
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I have to say the hotel looked and felt old on the inside. Even the love seat in my room was old flattened wool cushions. The bathroom floor was clean I'm pretty sure but it had small black stains. The bed was great, comfy, but that's about it for being modern. Great view as expected, staff were kind but nothing... More 

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A TripAdvisor Member
5 of 5 stars Reviewed 6 days ago NEW

I arrived at your beautiful hotel after driving in from Chicago. I was greeted at the motor lobby and proceeded to the front desk. A guest warned me that the computer system was down, however I still proceeded to register. Yes it was down, however Bryant was multitasking with IT on the phone while still directing me to the bar... More 

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Shawano, Wisconsin
Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Just got back from a 3 day stay. 2nd time we stayed here. The rooms could use some updating... but the staff is AMAZING!~ Hotel is close to everything... stadiums, Greektown, GM.(Ren Cen). Can't say enough about the staff. They are awesome. Maybe just new room furniture and some working light bulbs. General maintenance of the rooms would do this... More 

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Detroit, Michigan
Top Contributor
52 reviews 52 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice hotel! The lobby was beautiful and the bar made great drinks. I think every room has a view of the river which is something that drew us to this hotel. Great view from the room!They have a great gym and the pool was small but nice. We explored the city and then had a great night sleep.

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Cincinnati, OH
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

I have been a professional pilot for more than 35 years, so as you can imagine, I can't begin to guess at the number of hotels I've stayed in. In all that time I've never encountered a staff more deserving of praise. Everyone - front desk, cleaners, restaurant - was amazingly professional, caring and friendly. While the hotel itself was... More 

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FD Supervisor C, Guest Relations Manager at Crowne Plaza Detroit Downtown Riverfront, responded to this review

Dear captfig, Thank you for taking the time to give us your feedback on your recent stay at the Crowne Plaza Detroit Downtown Riverfront. We seek professional staff who know the value of our guests and their experience here. As a frequent traveler we value that you have given us such kind and genuine feedback. Thank you once again and... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Just got back from Detroit and the views were amazing! I was expecting Detroit to suck, based on what you hear about abandonded buildings and what not. Our view from our room was great. The front desk staff, including the manager Kate were very nice in helping me get over to the Joe. Definitely will be back.

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FD Supervisor C, Guest Relations Manager at Crowne Plaza Detroit Downtown Riverfront, responded to this review

Dear cbenoit2, Thank you for your comments about your recent stay with us at the Crowne Plaza Detroit Downtown Riverfront. I'm very glad you enjoyed your stay in Detroit and you have taken the time to compliment our city. We look forward to seeing you again soon. Kate Shrosbree Social Media Correspondent More 

1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel during our first visit to Detroit which was for a wedding. Each staff member we encountered was exceptionally personable and helpful. Clearly there is a culture of positivity, pride and service. There was no room safe which we missed. The room was basic but clean, no upscale touches. Housekeeping seemed over-stretched. One day our room... More 

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FD Supervisor C, Guest Relations Manager at Crowne Plaza Detroit Downtown Riverfront, responded to this review

Dear Rafe36, Thank you for your review of your recent stay with us at the Crowne Plaza Detroit Downtown Riverfront and your compliments to our staff members here. We strive to be personable and hospitable for every guest. I apologize for a safe not being available for use in the room but we do have complimentary safes at the front... More 

Livonia, Michigan
2 reviews
4 of 5 stars Reviewed 2 weeks ago

came in town for one night. we had dinner at the lounge it was very good. Joshua was working the bar and he served us our dinner. he was awesome! the only negative thing was that the ice machine on our floor didn't work. :( but just a minor inconvience. I will definitely book here again when I come downtown,

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FD Supervisor C, Guest Relations Manager at Crowne Plaza Detroit Downtown Riverfront, responded to this review

Dear Lori B, Thank you for your kind words about your recent stay with us at the Crowne Plaza Detroit Downtown Riverfront. It is true that many of our rooms have excellent river views and I'm glad you were able to enjoy it for your stay. Our associates strive every day to make the Crowne Plaza Detroit a great hotel,... More 

Sterling Heights, Michigan
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Planned a trip with friends to the Tigers game and needed a convenient place to lay our heads after bar hopping. This to me was a very good value. It was a short walk from the hotel to the people mover and then to Comerica Park to watch the Tigers play. The hotel was a lot nicer than I expect.... More 

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FD Supervisor C, Guest Relations Manager at Crowne Plaza Detroit Downtown Riverfront, responded to this review

Dear Petemode, Thank you for you review of your recent stay with us at the Crowne Plaza Detroit Downtown Riverfront. We appreciate and value your kind words about your stay here. I will be sure to pass along your comments to Randall as well and I'm glad you have given us good marks on our location.We are thankful to be... More 

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