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All 34 Detroit hotels

Crowne Plaza Detroit Downtown Riverfront

3.5 of 5 Hotel   |   2 Washington Blvd, Detroit, MI 48226 (Formerly Crowne Plaza Detroit Convention Center)
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Ranked #8 of 34 Hotels in Detroit
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 1 week ago
Andrea G Fort Wayne, Indiana
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206 reviews from our community

Traveler rating
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fort Wayne, Indiana
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I'm from Detroit, and this is my first time staying at this hotel....comfortable bed and pillows. Excellent views of GM REN CEN as well as Canada (across the river)....overall great hotel and location.

Was this review helpful? Yes
FD Supervisor C, Guest Relations Manager at Crowne Plaza Detroit Downtown Riverfront, responded to this review

Dear Andrea G, Thank you very much for staying with us here at the Crowne Plaza Detroit Downtown Riverfront. We appreciate that you have taken the time to give us such great review of your stay. We here try our best to be a great hotel, guests love. Hope to see you back again soon, and once again thank you... More 

Hamilton, Canada
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Attended a hockey game at Joe Louis Arena and this was an ideal spot for our overnight stay as it is just minutes away from the arena. Stayed in a King Suite which was spacious (except for small shower) and clean. Great service from Gary at the front desk. Coming from Ontario it is also just minutes to get across... More 

Was this review helpful? Yes
FD Supervisor C, Guest Relations Manager at Crowne Plaza Detroit Downtown Riverfront, responded to this review

Dear TripDVB, Thank you for taking the time to give us your feedback on your stay with us at the Crowne Plaza Detroit Downtown Riverfront. We appreciate any and all feedback to improve our product and service. I will give your compliments to Gary at the front desk, thank you for taking notice to his excellence in service. In regards... More 

Trenton, Michigan
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

Stayed at the old "Ponch" while taking in a Red Wings game. They did a nice job on the re-do, lobby and bar were nice, my two room Wet Bar Suite was nice and spacious with great downtown, Canada and river views. The only drawbacks were the tiny bathroom and the uninspired food I received from room service. Valet was... More 

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FD Supervisor C, Guest Relations Manager at Crowne Plaza Detroit Downtown Riverfront, responded to this review

Dear Mike M, Thank you for your review of your recent stay with us at the Crowne Plaza Detroit Downtown Riverfront. As you said we are very close to the Cobo Center and the Joe Louis and are very thankful to have this unique spot in downtown Detroit. Thank you in addition for mentioning Dave, one of our team members... More 

London, Canada
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

The Good was the check in staff, they were fantastic, informative and welcoming. The location is really good, the views from the hotel of the river, wonderful. Rooms very nice. Lobby coffee bar was nice and so was the staff as well as the valet parking guys, real gentlemen, put our luggage in the trunk, gave us directions, opened my... More 

Was this review helpful? Yes 1
FD Supervisor C, Guest Relations Manager at Crowne Plaza Detroit Downtown Riverfront, responded to this review

Dear Cindersthecat, Thank you for your review of your stay with us at the Crowne Plaza Detroit Downtown Riverfront. We look forward to all feedback from our guests and it is much appreciated that you have taken the time to give us your comments. Thank you for your compliments to our staff at both the front desk and the valet.... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Really nice stay, very clean. Friendly staff. Close to the Joe Louis Arena. City is very nice and awesome. Everything is close by within walking distance. Nice view from across the river looking over to Canada. Would definitely come back.

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FD Supervisor C, Guest Relations Manager at Crowne Plaza Detroit Downtown Riverfront, responded to this review

Dear Cole O, Thank you for your review of your recent stay with us at the Crowne Plaza Detroit Downtown Riverfront. We are so glad to have had you choose to stay with us because of our ideal location in the Detroit area. Glad you enjoyed your trip to the city and had a great stay with us. Hope to... More 

Brantford, Ontario
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at the Crowne overnight, after taking in a Red Wings game. The hotel is located close to the Joe; within walking distance. The room was small but cozy The bed was very comfortable. The walls are paper thin, we were on a "quiet floor" and we could hear the people next door getting it on. The food ordered... More 

Was this review helpful? Yes
FD Supervisor C, Guest Relations Manager at Crowne Plaza Detroit Downtown Riverfront, responded to this review

Dear MatthewL1984, Thank you for your review of your recent stay with us at the Crowne Plaza Detroit Downtown Riverfront. I will be sending your compliments to our food and beverage team letting them know of your excellent experience with room service. Also thank you for noticing our location and the ideal place we have to stay when visiting Detroit.... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

The rooms were spacious. The bed was very comfortable. The service was amazing. Anything we asked for they made sure we had it! The restaurant wasn't the best but plenty of food options nearby. Very close to the people mover.

Was this review helpful? Yes
FD Supervisor C, Guest Relations Manager at Crowne Plaza Detroit Downtown Riverfront, responded to this review

Dear Lacey S, Thank you for spending the time to give us your feedback on your stay at the Crowne Plaza Detroit Downtown Riverfront. Our associates strive to give the best possible service to our guests each and everyday and we thank you for taking the time to compliment us on this. I will be sure to give your feedback... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We've stayed at many locations in Downtown Detroit. This is by far our favorite. We will 100% reserve here on our next visit. Close to PeopleMover, super friendly staff, clean rooms. Especially liked room layout and city view.

Was this review helpful? Yes
FD Supervisor C, Guest Relations Manager at Crowne Plaza Detroit Downtown Riverfront, responded to this review

Dear Monica l, Thank you for your review of your recent stay with us at the Crowne Plaza Detroit Downtown Riverfront. Glad to hear that we will be seeing you again soon! Thank you again for your feedback it is greatly appreciated. Kate Shrosbree Social Media Correspondent More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

I called ahead to verify my stay and talked to Stephanie. Fantastic personality, professional, and engaging. Gave me a positive outlook on this great hotel before ever even setting foot in the foyer. Based on that customer focused experience alone, I would recommend this hotel to anyone. Looking forward to staying again! Thank you Stephanie.

Was this review helpful? Yes 1
FD Supervisor C, Guest Relations Manager at Crowne Plaza Detroit Downtown Riverfront, responded to this review

Dear Anthony625, Thank you for your review of your stay with us at the Crowne Plaza Detroit Downtown Riverfront. I will pass along your very kind words to Stephanie at the front desk. She is a pleasure to work with and a delight to have on our team. Thank you again for the time you have taken to give us... More 

Buffalo, New York
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My first-ever trip to Detroit, I picked this hotel mainly for its location. The hotel is very close to the riverfront and located in close proximity to Joe Louis Arena, where I was going for a Red Wings game. It's about a 15 minute walk to the Joe, but you can also hop the People Mover, with a station located... More 

Was this review helpful? Yes 1
FD Supervisor C, Guest Relations Manager at Crowne Plaza Detroit Downtown Riverfront, responded to this review

Dear Melissa K, Thank you for taking the time to give us your feedback on your recent stay with us at the Crowne Plaza Detroit Downtown Riverfront. I will be sure to give your compliments to our staff here, they are the reason we are able to provide such excellent service to our guests. Thank you additionally for being a... More 

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Additional Information about Crowne Plaza Detroit Downtown Riverfront

Address: 2 Washington Blvd, Detroit, MI 48226 (Formerly Crowne Plaza Detroit Convention Center)
Phone Number:
Location: United States > Michigan > Detroit
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Detroit Downtown Riverfront 3.5*
Number of rooms: 367
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Hotel Style:
#3 Green Hotel in Detroit

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