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Crowne Plaza Detroit Downtown Riverfront

#11 of 34 Hotels in Detroit
Certificate of Excellence
GreenLeadersBronze level
3.5 of 5
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2 Washington Blvd, Detroit, MI 48226 (Formerly Crowne Plaza Detroit Convention Center)
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Crowne Plaza Detroit Downtown Riverfront
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Ranked #11 of 34 Hotels in Detroit
Certificate of Excellence
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 3 days ago
beach83 Chicago
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338 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago
1 review
5 of 5 stars Reviewed 3 days ago NEW

This was my 2nd time this summer that I was in Detroit and both times I stayed at the Crowne Plaza. Both of my stays were amazing! Hotel staff was friendly and accommodating-from the front desk to the restaurants to the housekeeping staff- I was so impressed with welcoming hospitality. The restaurants are great! The Top of the Pontch is... More 

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Medford, New York
Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We attended a gathering/worship event in the conference room. The room was large and cool on a very warm day. The bathrooms were conveniently located and very clean. Outside our conference room were large water dispensers filled with cold ice water. The staff at the desk greeted us in a friendly fashion. Upon leaving the front desk staff contacted a... More 

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Lynchburg, Virginia
1 review
5 of 5 stars Reviewed 4 days ago NEW

Very nice hotel and the views were amazing!! Loved the location and we walked to many places in the downtown area including Commerica Park for a Tigers game. The breakfast buffet in the hotel restaurant wasn't very good but everything else was great

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Detroit, Michigan
Level Contributor
578 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Older hotel, but good location downtown. I think the place need some updates. Not a high end hotel. If you need to get to cobo hall, its right next door. I was here for a meeting. the meeting rooms were good. Just think its needs a make over

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Alameda, California
1 of 5 stars Reviewed 6 days ago NEW

Where do I start, After waiting for our room way past the GUARANTEED check in time... the Front desk manager Kate checked me in, and from there it was a disaster. Her perfessionalism was terrible and she was not engaging- which speaks a lot for her staff- No wonder they all look and act as if they were forced to... More 

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Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I recently stayed here with some business colleagues as we were in town for a trade show. The front desk had horrible personalities and bad attitudes. My room never got cleaned the first day and had to call the desk for clean towels. I passed my used towels off to the gentleman from housekeeping. He walked away and threw them... More 

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Cleveland, Ohio
Level Contributor
71 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This hotel was nice but average. Room cleaning was far from top notch. Staff was nice. Nice views from the windows. Close to the cobo center. Would be an option next time im in town. Close to the people mover.

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Auckland Region, New Zealand
Level Contributor
139 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 1 week ago

Room on 19th floor was good. Quite roomy and nicely appointed. Need to get to breakfast earlier than 10:30 if you want the buffet to be full. But the best thing was the position in Downtown Detroit by the river, the Cobo Centre and the People Mover which runs around central city for only 75c per ride. Before we arrived... More 

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FD Supervisor C, Guest Relations Manager at Crowne Plaza Detroit Downtown Riverfront, responded to this review

Dear GrantHay, I wanted to take time to thank you for reviewing the Crowne Plaza Detroit Downtown Riverfront. And no need to be scare of Detroit, nothing but great people and nice places to go see. I sincerely hope we have the opportunity to host you again in the near future. Evelyn P Social Media Correspondent More 

Los Angeles, California
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We stayed at the Crowne Plaza in Detroit for a wedding and it was just ok. We needed to ask for extra towels every day, despite having asked Housekeeping on the first day with a tip to provide those every day. And we had to call down to Guest Services for toilet paper and tissues. Everyone was nice once they... More 

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FD Supervisor C, Guest Relations Manager at Crowne Plaza Detroit Downtown Riverfront, responded to this review

Dear scshopper825, Thank you taking the time to share your comments on your stay. Our goal is to make your stay comfortable and we fell short and for that I wish to apologize. I hope some time in the near future you will give us another chance, your comments will be shared with the appropriate department. Thank you again for... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The restaurant within the Crown Plaza has great staff and wonderful food. We had a group and they worked quickly and we had an awesome meal. Would highly recommend for a good sit down meal in the moderate to higher price range. Definitely worth the stop.

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FD Supervisor C, Guest Relations Manager at Crowne Plaza Detroit Downtown Riverfront, responded to this review

Dear NattyGuy, Thank you for taking the time to leave feedback about your stay. It is nice that you have recognized the staff and enjoyed the food. We do appreciate you! Thank you again, we hope to see you soon. Evelyn P Social Media Correspondent More 

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