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Hilton Garden Inn Detroit Downtown

3.0 of 5 351 Gratiot Avenue, Detroit, MI 48226
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Certificate of Excellence 2014
Hilton Garden Inn Detroit Downtown
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Hilton Garden Inn Detroit Downtown
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399 reviews from our community

Traveler rating
    157
    147
    58
    26
    11
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66
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Findlay, Ohio
Contributor
17 reviews 17 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Rooms are smaller but comfy and had microwave and a fridge. It was VERY clean!!! The staff was friendly! Only about a block and a half to lions stadium. Only complaints were $22 for parking and only can park there for the game if you are staying there that night luckily were stayed 2 nights. The American Grill only has... More

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HGIDD, Manager at Hilton Garden Inn Detroit Downtown, responded to this review

Thank you for taking the time to great review our hotel. We are glad you enjoyed the hotel for your trip for the game. We will make sure to take your comments under advisement in looking how to staff in the future. We hope we can be at your service again! More

Baltimore
Contributor
16 reviews 16 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Been coming to HGI Downtown Detroit every other month for about the past year for business. Convenient to downtown and on the same street as Tigers Stadium and Ford Field and Greektown is a short walk away. I've been to several HGI's and this one is unique as you need to place an order for hot food with the server... More

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HGIDD, Manager at Hilton Garden Inn Detroit Downtown, responded to this review

Thank you for taking the time to great review our hotel. We are so glad that you enjoyed the location, service and amenities that our hotel offers for your business trip. We hope we can be at your service again for future trips! More

Atlanta
Top Contributor
76 reviews 76 reviews
30 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Had to stay here for room availability and was pleased with the stay. The staff was very courteous and helpful, and the beds were very comfortable. I think the next time I visit this city, I'll make my reservations here instead of the 'usual' location. It's a little closer to more attractions and eateries.

Was this review helpful? Yes 1
HGIDD, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review

Thank you for taking the time to write a great review of our hotel. We're glad that you enjoyed the accommodations, staff and location. We look forward to your next visit and hopefully many more after that! More

UK
Top Contributor
70 reviews 70 reviews
57 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is in a great location, walking distance to Greektown and both the Lions and the Tigers Stadiums. It is also near the Cadillac Centre people mover stop. There is a good bar and the breakfast is adequate. We had a problem on the day we arrived, in that we asked the reception staff to order us a taxi.... More

Was this review helpful? Yes 1
HGIDD, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review

Thank you for taking the time to write a review of our hotel. We are glad you enjoyed your stay and was provided great service. We do apologize for the wait on the taxi service and will take that under advisement. We hope to be at your service again soon! More

East Lansing, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The service was exceptional and the bed was very comfortable. This was an ideal location for my conference that I was attending. It was also short walking distance to dining, Pro stadiums and Campus Martius. I will staying here on my next overnight trip to Detroit.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
HGIDD, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review

Thank you for taking the time to write a great review of our hotel. We are thrilled you enjoyed your business trip in Detroit and hope we can be at your service again in the future. More

Detroit, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

I had issues with the reservation process that could not be addressed by the hotel staff as they claimed not to know the current room and package rates. The front desk claimed the rates fluctuated weekly and could not be determined? The loud motorcycles at the bar next door were not a welcome diversion at 2am. Very noisey guests roaming... More

Review collected in partnership with Hilton Garden Inn

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HGIDD, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review

Thank you for taking the time to review the hotel. We apologize that you had issues with the reservation process and for the noise issues. We strive to provide the best possible service and are sorry that our service wasn't up to our high standards during your. We will go over these issues with our staff. More

Wyandotte, Michigan
1 review
3 of 5 stars Reviewed 3 weeks ago

Our surgical conference was held here today and I can't express how Audio Visually impaired this place is. The amount of money charged for this conference room should be wholly refunded. The surgeon speakers could not give lecture effectively for what they had prepared. Horrible support staff. No adaptors for multiple pc versions.....think twice and ask many questions before having... More

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HGIDD, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review

Thank you for taking the time to write this review, we appreciate your feedback. We are sorry that the event did not go as expected and we apologize for the inconvenience you experienced. We have many different audio visual options for our clients to choose from. This set up style was per the client's request. We will take your comments... More

1 review
5 of 5 stars Reviewed 3 weeks ago

My husband and I got married downtown last Friday and blocked 15 rooms with the Hilton. I have nothing but good things to say about this hotel and the staff. The front desk was extremely friendly and got us checked in within minutes, the hotel room was clean and updated, and the breakfast in the American Grill was delish! The... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIDD, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review

Thank you for taking the time to write a great review for our hotel. Congratulations on your nuptials and we're glad that we were able to make you, your new husband and your wedding guests stay enjoyable. We strive ourselves in providing the best guest experience. We hope you can stay with us again, maybe your 1 year anniversary! More

Salt lake City, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

If you go to Detroit to see the Lions and/or Tigers, you can't beat the Hilton Garden Inn. It's a short, safe walk to both sports facilities and provides clean, comfortable rooms. The staff is friendly and helpful in providing dining suggestions. The parking is easy, and the valets are professional and friendly. We love it!!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIDD, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review

Thank you for taking the time to give a great review of our hotel. We're glad our location, accommodations and staff provided you with a great stay. We hope to have you stay again! More

Memphis, Michigan, United States
Contributor
11 reviews 11 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

The hotel staff was extremely friendly and helpful. The bathroom was very clean but we did decide that the room may not have been vacuumed, after finding nail clippings on the floor...yes...nail clippings. Very disturbing. Had it not been for this, I would have rated our stay excellent. It made me wonder about other cleanliness aspects...linens etc.

Was this review helpful? Yes
HGIDD, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We’re very sorry for the cleanliness issue you occurred during your stay and we will make sure to address it to our staff. We appreciate your feedback and hope that you will considering staying with us in the future. More

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Additional Information about Hilton Garden Inn Detroit Downtown

Address: 351 Gratiot Avenue, Detroit, MI 48226
Phone Number:
Location: United States > Michigan > Detroit
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Detroit Downtown 3*
Number of rooms: 198
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Also Known As:
Hilton Garden Inn Detroit Downtown Hotel Detroit
Detroit Hilton Garden Inn
Hilton Detroit

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