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Hilton Garden Inn Detroit Downtown

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351 Gratiot Avenue, Detroit, MI 48226
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Hilton Garden Inn Detroit Downtown
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Hilton Garden Inn Detroit Downtown
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465 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Binghamton, NY, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

My wife and I came to town for the supercross event at Ford Field and decided to come a few days early. Hotel is centrally located with easy access to entertainment, food, etc. Left the car in the secure parking area and walked everywhere. Great food in Greek Town just a couple blocks away. Hotel was great with excellent staff,... More 

Review collected in partnership with Hilton Garden Inn

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HGIDD, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review

Thank you for choosing to stay at our hotel and writing a great review. We are so excited that you enjoyed your stay with us! We are happy that our accommodations, location and staff made your stay enjoyable. We hope to be at your service again in the future! More 

WICHITA
1 review
5 of 5 stars Reviewed 3 days ago NEW

The staff is very friendly and helpful. There were no problems however I feel they would have taken care of any issue I might have had. I had family meet me there and they took care of them as far as check-in and treating them "like family" until I arrived.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIDD, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review

Thank you for choosing to stay at our hotel and writing a great review. We are so excited that you and your son enjoyed your time with us. We want our guests to feel like family and we're glad that everyone did. We hope to be at your service again soon! More 

Findlay, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I messed up and only reserved our room for one night, when we arrived a day early they were pretty full. My son was devastated as he thought we would miss the supercross race the following day. Lenderrick, Davola and Darrell found us a room for both night and put my son at ease. They were polite, thoughtful and extremely... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIDD, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review

Thank you for choosing to stay at our hotel and writing a great review. We are so excited that you and your son enjoyed your time with us during Supercross. We will be sharing this review with the staff and commend Devola, Darrell and Lenderick for their excellent service. We hope we can be at your service again in the... More 

Perth, Western Australia, Australia
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

First I want to say that all the employees I encountered were polite and helpful. The room was lovely, despite the view of the graffiti on the building next door and the run down lot outside my window. There was a constant presence of security which was reassuring considering the area in which the hotel was in. Sadly I encountered... More 

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HGIDD, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review

Thank you for taking the time to write a review of our hotel. We're sorry to hear that you had difficulty with your expedia reservation. Please don't hesitate to contact me, David Kipfmiller, directly if you find any billing discrepancies. More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

Stay was excellent, check-in and out excellent. Breakfast good, bar kept extended hours for our group. Hotel is right down town, convenient for Lions and Tiger games and entertainment venues. Plenty of bars and restaurants in the neighborhood. Only tic-off was when you go to register for Hilton Awards you get sent to some boiler room place trying to sell... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIDD, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review

Thank you for staying with us and taking the time to write a review. We're so glad that you enjoyed your stay with us. We're thrilled that our staff, location and accommodations made your stay great. We do apologize for the inconvenience you had while trying to register for Hilton Honors and will pass these issues along. More 

Madison, Wisconsin
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed here for just one night and booked this with my Hilton Honors points. They were rude at check-in. The parking was a disaster and terribly expensive ($22 per night to be parked in a rundown lot right by the hotel). When I booked the hotel online, it touted free breakfast as one of the perks. That isn't true... More 

Was this review helpful? Yes
HGIDD, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review

Thank you for staying at our hotel and taking the time to review our hotel. We thrive on providing our guests with a great experience and we apologize that your stay wasn't up to our high standards. We will share this review with the front desk and maintenance staff to address these issues immediately. More 

Mid Michigan
1 review
5 of 5 stars Reviewed 2 weeks ago

Best location and staff in Detroit area...if you have to stay downtown this is the place to go...friendly staff, clean rooms and close to everything you need/want to do downtown...walking distance to Filmore, Fox, Comerica Park and Ford Field, casino and Greektown...will be back!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIDD, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review

Thank you for staying at our hotel and writing a response. We are thrilled that you had such a great experience during your stay with us. We are so happy that our hospitality, facility and location made your stay enjoyable and cannot wait to be at your service again. More 

Cincinnati, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Very good hotel with parking, security in lobby, close to People Mover and a very good 4+ star restaurant behind hotel, Detroit Seafood Market, but the hotel itself has a very nice restaurant and the food itself is delicious.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIDD, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review

Thank you for staying at our hotel and taking the time to write a review. We're glad that you enjoyed your overall stay. We hope that we can be at your service again in the future! More 

Grand Rapids, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

This hotel was recommended by my employer. Decent comfortable Hotel located in Downtown Detroit. The room was clean and the staff were nice. Did not like the $22.00 nightly parking fee as I have stayed in nicer hotels in Detroit with free parking.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIDD, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review

Thank you for taking the time to review our hotel. We're glad the hotel and staff made your stay enjoyable. As for the parking, we do have to purchase the parking spots from the lot next to us. Most the hotels downtown do charge for parking as well. We do recognize that the casinos do offer free parking but they... More 

Birch Run, Michigan
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

The main reason my wife and I chose this hotel was due to the location and price. We were attending a concert at the Filmore in January and wanted to be close by. The hotel was clean and inviting, the rooms were very clean and I personally loved the beds (seemed like tempurpedic style mattresses) but my wife got "stuck"... More 

Was this review helpful? Yes
HGIDD, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review

Thank you Mark for staying at our hotel and taking the time to write a review. We're so pleased that you enjoyed your stay and that our accommodations and stay were what made it enjoyable. We hope that you can stay with us again in the future! More 

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