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Hilton Garden Inn Detroit Downtown

3.0 of 5 351 Gratiot Avenue, Detroit, MI 48226
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Certificate of Excellence 2014
Hilton Garden Inn Detroit Downtown
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Hilton Garden Inn Detroit Downtown
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457 reviews from our community

Traveler rating
    178
    168
    69
    29
    13
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75
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147
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Grand Rapids, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

This hotel was recommended by my employer. Decent comfortable Hotel located in Downtown Detroit. The room was clean and the staff were nice. Did not like the $22.00 nightly parking fee as I have stayed in nicer hotels in Detroit with free parking.

Review collected in partnership with Hilton Garden Inn

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Birch Run, Michigan
1 review
5 of 5 stars Reviewed 1 week ago

The main reason my wife and I chose this hotel was due to the location and price. We were attending a concert at the Filmore in January and wanted to be close by. The hotel was clean and inviting, the rooms were very clean and I personally loved the beds (seemed like tempurpedic style mattresses) but my wife got "stuck"... More 

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HGIDD, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review

Thank you Mark for staying at our hotel and taking the time to write a review. We're so pleased that you enjoyed your stay and that our accommodations and stay were what made it enjoyable. We hope that you can stay with us again in the future! More 

Milford, United States
1 review
1 of 5 stars Reviewed 1 week ago

customer service was terrible. If you are parking a car leave yourself about 2 hours to pick it up and bring a winter jacket. because you have to wait in a line in front of the doors that will not close because of the line of people. We had to get our keys from the valet and get out own... More 

Review collected in partnership with Hilton Garden Inn

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GARY, United States
1 review
4 of 5 stars Reviewed 1 week ago

The hotel was nice, The valet service was not good. On Saturday night it took an hour to get our car to go out. The beds are horrible, very hard and uncomfortable. The only reason this hotel was booked was due to the location, a block away from the Music Hall where a concert was being held.

Review collected in partnership with Hilton Garden Inn

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HGIDD, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review

Thank you for stay with us and taking the time to review our hotel. We're sorry that our valet and beds were not up to our high standards. We will be taking this review under advisement and address it with the valet staff since we are always looking to improve our guest's stay with us. More 

Port Huron, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

My husband and I had a GREAT experience for a Valentine's getaway. Close to everything. the staff was great very polite, professional and helpful. No complaints! The breakfast was a little pricey as we ordered something to take back to our room and did not benefit the all you can eat but was still charged for all you can eat.... More 

Review collected in partnership with Hilton Garden Inn

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HGIDD, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review

Thank you for staying with us and taking the time to write a review. We're glad that you enjoyed your Valentine's Day weekend and that our staff and accommodations contributed to your enjoyable stay. Our breakfast just has one price of $11.95 per person and it is all you can eat. We're sorry for any confusion. We hope you can... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Using my bid price from price line. I got a room here for one night. The family and I used it for a little getaway. It was nice and had a nice time. No complaints. We loved the view of the city. Easy to get to all the hot spots in the city. Great if staying for a football game... More 

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HGIDD, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review

Thank you Sabe for choosing to stay at our hotel and taking the time to write a review. We're glad that your overall stay was enjoyable and hopefully we can be at your service again for a football game or concert. More 

Belle River, Canada
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The Hilton Garden in is conveniently located to Commerica park, Ford Field and many restaurants and bars in downtown Detroit. We decided to eat dinner at the hotel this time as it was freezing out. The soup we had was fantastic and so was our waitress. Very inexpensive and good food. We try and stay here whenever we are spending... More 

Review collected in partnership with Hilton Garden Inn

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HGIDD, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review

Thank you Michael for choosing to stay at our hotel and taking the time to review our hotel. We're so happy that your stay was enjoyable and that our staff took great care of you. We hope that we can be at your service again in the future visits to Detroit! More 

Dayton, Ohio
Top Contributor
215 reviews 215 reviews
73 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for 3 nights in Feb, 2015. The room was fine, but not outstanding, as well the hotel overall. $22 per night for valet parking, which is high, but that's the only option. However, the lot is watched by someone 24 by 7, which is an unfortunate necessity in downtown Detroit. $11.95 for the breakfast buffet, which is the... More 

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HGIDD, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review

Thank you for staying with us and taking the time to submit a review of the hotel. We value our guest feedback and use it to improve. I was happy to see that the staff was friendly and met you expectations. I also understand the concerns about the Valet service. At our property, and other downtown properties, parking spaces do... More 

Parker, Colorado
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Check in was smooth, all the staff was friendly, and the room quiet. The bar and bartender were very accommodating and nice. For central Detroit, the stay was good. Park valet as I've heard stories of cars being broken in or stolen if not on the property from other co-workers who have also stayed here.

Was this review helpful? Yes
HGIDD, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review

Thank you for taking the time to review our hotel. We're glad that you enjoyed the location, staff and accommodations during your stay. We hope you can stay with us again for your next business trip! More 

Kansas City, Missouri
Top Contributor
81 reviews 81 reviews
73 hotel reviews
131 helpful votes 131 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The valet parking is a joke. There is a parking lot under the sky next to the hotel so no any reason to use the valet, just to skip the 20 steps to reach the car? We also had to wait too long to get our car. The entrance of the hotel looked like some cheapest motel, it was dirty... More 

Was this review helpful? Yes 1
HGIDD, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review

Thank you for taking the time to review our hotel. We're sorry to hear that your stay wasn't up to our high standards. The issue with appearance of the entrance hotel has been addressed with the valet. Snow and salt has been a big issue this winter season but that is no excuse for the entrance to look amazing when... More 

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Additional Information about Hilton Garden Inn Detroit Downtown

Address: 351 Gratiot Avenue, Detroit, MI 48226
Phone Number:
Location: United States > Michigan > Detroit
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Detroit Downtown 3*
Number of rooms: 198
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Also Known As:
Hilton Garden Inn Detroit Downtown Hotel Detroit
Detroit Hilton Garden Inn
Hilton Detroit
Hotel Style:
#4 Family Hotel in Detroit
#8 Business Hotel in Detroit
#9 Romantic Hotel in Detroit

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