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All 33 Detroit hotels

Hilton Garden Inn Detroit Downtown

3.0 of 5 Hotel   |   351 Gratiot Avenue, Detroit, MI 48226
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76%
Ranked #8 of 33 hotels in Detroit
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
ibanejm Barcelona, Spain
  • Overview
  • Reviews (349)
  • Photos (56)
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  • Room tips (47)
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349 people have reviewed this hotel

Traveler rating
    137
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    53
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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English first
Barcelona, Spain
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We stopped one night before heading off to our final destination. And we were surprised by this hotel. Staff is very friendly and helpful, everything works as expected and rooms are in good shape. Swimming pool is a plus, especially if you go with children. Breakfast could be improved but it serves its purpose with dignity. Located close to Greek... More

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Dearborn MI, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Stayed at Hilton Garden Inn, Detroit MI. Hotel is a great location (walking distance to Greektown & both stadiums & nightlife & restaurants). Staff was very friendly & hotel is always clean & very nice! Restaruant/Bar also very good!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Big Rapids, MI
1 review
3 of 5 stars Reviewed yesterday NEW via mobile

I've stayed here before but will never again have a room facing the front. I love the location in regards to Ford Field, Comeric Park and Greektown but, being here with three kids, it's 1am on a Wednesday and we're all awake, listening to the music blasting from a club across the street.

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Zeeland, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

The Hotel is located right near the ballparks where we wanted to be. It was extremely busy so the housekeeping was backed up. We waited for quite a while but the front desk lady actually went and cleaned the room herself. Overall it was a good experience, they were just overbooked this weekend for the amount of staff they had.

Review collected in partnership with Hilton Garden Inn

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

My reservation for a wheel chair room was made months in advance. I called the hotel 2 days prior to arrival to confirm my reservation. Upon arrival to check in to the room, I was inform by front desk staff there were no wheel chair rooms available due to over booking. If my room was confirmed prior to arrival, it... More

Was this review helpful? Yes 1
HGIDETROIT351, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review

Thank you for your stay. I apologize at we did not get this right for you. I will be going over your comments with the staff and making sure all team members understand the importance of these request. More

The Northern most Key - Mil-wau-key
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a very mixed review for a hotel that has 4 or 5 star potential (for this type of hotel), but fails to deliver in some areas! The Good: The hotel has a great location if you want to go to a sporting event. The rooms are large by downtown standards and very clean. The Bad: We were in... More

Was this review helpful? Yes 1
HGIDETROIT351, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review

Thanks for staying and I'm glad we hit some high points for your. We are focusing on our turn around time for our guest check ins during events. It has been delayed occasionally, but we do need to live up to our agreement of 3 PM for arrival. More

Beverly Shores, Indiana
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Checked in at midnight on a Sunday, loud AC unit was going in room. I don't like much air and it wasn't that hot out, so turned it off. Instantly noticed why the air was probably kept on, to conceal the racket outside - massive noise from nearby music club, and motorcycles revving engines in parking lots, and what sounded... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
HGIDETROIT351, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review

We’re sorry we were not able to provide you with a satisfactory experience during your recent stay. We appreciate your feedback about the problems you experienced with the check-out. We have been working with Hilton and their I.T. department and the issues with the printers have been corrected at the front desk.. Your satisfaction is very important to us and... More

Lincoln, NE
Top Contributor
317 reviews 317 reviews
71 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is clean with spacious rooms and comfortable beds. I was upgraded to a junior suite and had a ton of space. The front desk staff were fast and friendly. The problem is that downtown Detroit is a real mess right now. It seems there are more vacant buildings than occupied. The street pan handlers are everywhere, more than... More

Was this review helpful? Yes 1
HGIDETROIT351, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review

Thanks for staying, and we hope to see you again soon. When you do come, stop by and ask about what is happening around us and we would love to show you some of the great new growth and openings that are happing all around us right now. More

Lenexa, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The best hotel staff on the planet! From the time of arrival to the time of departure, this is the friendliest and most efficient hotel staff I have experienced in my nearly 50 years of travel. The location is perfect for my downtown work. The price is very competitive. Overall a great experience every time I have stayed here.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIDETROIT351, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review

Thank you for the awesome comments! We will see you again soon! More

2 reviews
3 of 5 stars Reviewed 1 week ago

I had the same experience as the reviewer below - housekeeping never showed during my 3 night stay. I thought it might have been a fluke, but perhaps it's a pattern. The staff I interacted with were all pleasant and helpful, although perhaps could use a little more training (the person who checked me in failed to give me vouchers... More

Was this review helpful? Yes
HGIDETROIT351, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review

Thank you for your stay and the feedback. I will be following up with the desk team inregards to the vouchers to ensure we are getting them out in advance for everyguest. Thank you, Dave More

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Additional Information about Hilton Garden Inn Detroit Downtown

Address: 351 Gratiot Avenue, Detroit, MI 48226
Phone Number:
Location: United States > Michigan > Detroit
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Detroit Downtown 3*
Reservation Options:
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Also Known As:
Hilton Garden Inn Detroit Downtown Hotel Detroit
Detroit Hilton Garden Inn
Hilton Detroit

56 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#7 Business Hotel in Detroit #8 Family Hotel in Detroit #10 Romantic Hotel in Detroit
Hotel Class
Official Description (provided by the hotel)
The Hilton Garden Inn Detroit Downtown hotel is located in downtown Detroit. Set in the heart of Harmonie Park, the hotel is surrounded by shops, restaurants and entertainment venues such as Ford Field and Comerica Park. Local businesses and corporate offices within walking distance to our hotel in Detroit, Michigan include Quicken Loans, Ernst and Young, PricewaterhouseCoopers and Compuware. ... more   less 
Number of rooms
198

Questions & Answers

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