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Holiday Inn Express Detroit - Downtown

2.5 of 5
1020 Washington Blvd., Detroit, MI 48226
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Holiday Inn Express Detroit - Downtown
Ranked #10 of 35 hotels in Detroit
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207 reviews from our community

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Traveler rating
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    71
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Date Rating
Grand Rapids, Michigan
2 reviews
5 of 5 stars Reviewed May 23, 2013 NEW

We visit the East side of the state a couple times a year. Usually we stay near the Henry Ford Village. And then travel downtown for anTigers game or Wings game. The problem with staying outside of downtown is the parking on game day. Actually any time there is an event down town the parking is horrible. We decided to... More

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Lansing, Michigan
1 review
5 of 5 stars Reviewed May 21, 2013 NEW

Nicole, the front desk staff was very accomandating. There was amazing surprise to make my special day feel better and better. Sadly, my wedding is in Lansing. If it was in Detroit, I would definately make my reservation all at this hotel. Not just Nicole that is awesome, at night coming back to the hotel, the FD manager *forgot his... More

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marwan h, Front Office Manager at Holiday Inn Express Detroit - Downtown, responded to this review
May 24, 2013

Thank you for staying with us for your bachelorette party! It was our pleasure to take care of you and your girls while you were in downtown Detroit. Congratulations on your upcoming wedding, and I hope you bring your new husband to visit us the next time you are in the downtown area. More

Allendale, Michigan, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 16, 2013

First off, our room was crawling with bed bugs. Secondly, after checkout, we received a bill for $226 in unknown damages. After many, many calls to management (which were not taken seriously), we finally discovered that the damages we were forced to pay for included: 1. A broken mirror in the room across the hall (where none of our party... More

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marwan h, Front Office Manager at Holiday Inn Express Detroit - Downtown, responded to this review
May 20, 2013

First, please do not try to tarnish the reputation of our hotel by making accusations regarding bed bugs. You have never mention that previous to this social media post, so it cannot be true. I would be more upset about that if it were the case because bed bugs can cost you a lot of money. Moving on, it is... More

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Madison, Connecticut
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 12, 2013 via mobile

For those looking for a nice location less than 20 minute walk from the Detroit Rennassance center this is the place. Nice clean room with queen or King size seems to be a lot of choice. Plenty of desk room for writing reports after the week long meetings at the Marriott Rennasance Center. Very Nice buffet breakfast and the 6:20... More

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marwan h, Front Office Manager at Holiday Inn Express Detroit - Downtown, responded to this review
May 15, 2013

Thank you so much for letting the world know how much we appreciate and love to take care of our guests!!! I want to personally welcome you to the Holiday Inn Express Detroit Downtown family. We can't wait for your many returns! More

Toronto, Canada
1 review
5 of 5 stars Reviewed May 12, 2013

I have stayed at this hotel six times and I won't stay anwhere else in Detroit if I can help it. The hotel is clean, rooms have fridges, has a pool, well maintined gym and generous free breakfast bar. On top of that the staff make you feel like you are at home. My girlfirend had a rough night with... More

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marwan h, Front Office Manager at Holiday Inn Express Detroit - Downtown, responded to this review
May 15, 2013

Thank you, thank you, thank you, this is what we strive for with each of our guests!!! I am so happy that you let other guests know that you are a part of our family and always will be. Even when we make mistakes, which can always happen, you are loyal to your family. We can't wait to welcome you... More

Baltimore, Maryland, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 12, 2013

Good Location and service, usually I have found Holiday Inn situated in any corner of the city, but here in Detroit it was close to the River, metro, Museum etc. Service is fine, but their cab service is so good. Breakfast is good, and rooms are big enough. Pool in the top most floor has good views.

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marwan h, Front Office Manager at Holiday Inn Express Detroit - Downtown, responded to this review
May 15, 2013

Thank you so much for using Tripadvisor to let potential guests know what a great place our hotel is. We look forward to welcoming you back to change your opinion of our service from fine to phenominal!!! More

Istanbul, Turkey
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 9, 2013

I stayed here for a single night to spend some time in Downtown Detroit. First of all, the location of the hotel is just great. You are in the middle of downtown and walk anywhere. Considering the location and the room rate, it is just valueable to stay here. However, the hotel is old and not very well maintained. Upper... More

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marwan h, Front Office Manager at Holiday Inn Express Detroit - Downtown, responded to this review
May 10, 2013

Thank you for taking time to rate us on Tripadvisor. I am so sorry your stay was not restful for you while visiting. We strive to exceed all guest expectations and I am upset that we did not in your situation. I am confused about the breakfast being only coffee and donuts because we have an extensive full breakfast buffet... More

Regina - Canada
Top Contributor
83 reviews 83 reviews
73 hotel reviews
Reviews in 68 cities Reviews in 68 cities
135 helpful votes 135 helpful votes
5 of 5 stars Reviewed May 8, 2013

We stayed here 5 nights in April, 2013 - we were in town mainly to see the Detroit Red Wings play. This hotel is typical Holiday Inn Express - and I mean that in a good way. All the hotel staff were friendly and helpful at all times. Check in was smooth and quick. The room was a decent size... More

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marwan h, Front Office Manager at Holiday Inn Express Detroit - Downtown, responded to this review
May 10, 2013

Thank you so much for letting potential guests know what our hotel has to offer. We appreciate the details and time that you put into your description and we look forward to welcoming you to our home away from home again. More

Harbor Springs, Michigan
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 30, 2013

We were prepared for outstanding service from reading the reviews of this property. what we were not prepared for was the ENTIRE staff from the moment you drive your car right up to the front door & your valets open your doors with friendly genuine smiles ..... perfect way to start your stay. and it didn't end there. every staff... More

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See 2 more reviews by Tc R for Detroit
marwan h, Front Office Manager at Holiday Inn Express Detroit - Downtown, responded to this review
May 3, 2013

Thank you for taking time to let other potential guests know that you became a part of our family!!! We do our very best to make sure everybody who comes in experiences a sense of belonging and comfort. We can't wait to welcome you to downtown Detroit for many years. Go Tigers!!! More

1 review
3 of 5 stars Reviewed April 29, 2013

The room looked like it was not vacuumed in a couple days. The bed skirting had a big stain on it. The biggest complaint. Was the noisy doors on all room. As the slam shut you could heareverytime. Some one left there room. Stayed at other H.I.Expresses and this was the only one like it.

Was this review helpful? Yes
marwan h, Front Office Manager at Holiday Inn Express Detroit - Downtown, responded to this review
May 3, 2013

Thank you for reviewing your stay with us on Tripadvisor. We take all feedback to heart, good or bad, and we do our best to make sure your next stay is more pleasant. So, we appreciate you letting us know what happened and giving us the opportunity to try to correct our shortcomings. We look forward to another visit from... More

 
 
 
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Additional Information about Holiday Inn Express Detroit - Downtown

Also Known As:
Holiday Inn Express Detroit - Downtown Hotel Detroit
Holiday Inn Express Detroit - Downtown Hotel
Holiday Inn Detroit
Holiday Inn Express Detroit
Detroit Holiday Inn
Address: 1020 Washington Blvd., Detroit, MI 48226
Phone Number:
Region: United States > Michigan > Detroit
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Pets Allowed Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotels in Detroit
#9 Business Hotels in Detroit
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites of Downtown Detroit is a first class hotel that is ideal for travelers who are visiting for either business or leisure purposes. In addition to our finely appointed guest rooms, we offer fully equipped suites with full kitchens for extended stays. Some of our outstanding amenities include a state-of-the-art fitness center, indoor heated pool, 24-hour business center, and complimentary high-speed Internet access. Don't forget to join us for breakfast at our newly updated Express Start Breakfast Bar. We now offer a selection of hot entrees! The Holiday Inn Express Hotel & Suites of Downtown Detroit also offers valet parking for your convenience at fee of $20.00 per car per night, the lowest priced hotel parking in the downtown area. Located in the heart of downtown Detroit, the Holiday Inn Express Hotel & Suites is within walking distance of Cobo Convention Center, Joe Louis Arena (Detroit Red Wings) and the new MGM Grand Casino. The hotel is also positioned perfectly near the People Mover, Greektown Casino, Motor City Casino, Detroit Opera House, Fox Theatre, Hard Rock Cafe, Comerica Park (Detroit Tigers), and Ford Field (Detroit Lions). For the busy executive, the hotel is located only 1-2 blocks from Compuware World Headquarters, DTE Energy, and AT&T, just to name a few. The General Motors World Headquarters, famously known as the Renaissance Center, is located less than one mile from the hotel and is open to the public during weekdays for tours and shopping. Visitors can even venture off across the border into Canada by crossing the Ambassador Bridge or the tunnel into Windsor, Canada. For your next visit to Detroit, Stay Smart at the Holiday Inn Express and Suites of Downtown Detroit! ... more   less 
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Holiday Inn Express Detroit - Downtown
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