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All 33 Detroit hotels

Holiday Inn Express Detroit - Downtown

2.5 of 5 Hotel   |   1020 Washington Blvd., Detroit, MI 48226
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Ranked #13 of 33 Hotels in Detroit
A recent review
4 of 5 stars reviewed 1 week ago
John K Valparaiso, Indiana, United States
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301 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Valparaiso, Indiana, United States
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here as part of a group for an event downtown. Detroit surprised us all as the downtown has the potential to make a very quick turnaround, as all I've ever heard has been negative. This hotel is a great downtown choice as it is well situated being only 1 block from the downtown people mover and the property... More

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Birmingham
Top Contributor
113 reviews 113 reviews
57 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 1 week ago

Downtown Detroit was like a post apocalyptic wasteland, a ghost town with very few people, little in the way of shops and bars. I was in town for a Tigers game and on that basis this Holiday Inn Was a good choice, an older building my room was clean and well kept with a good bathroom, modern facilities etc. The... More

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Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

As other reviewers have noted, this is an older property; the building is from the 1960's. However, to me this was an advantage rather than a disadvantage. I found the building to be solidly constructed, without the flimsy, paper-thin walls so often found in newer properties. To me, it was a bit of a nostalgic trip to the past, when... More

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Alexandria, VA
Top Contributor
81 reviews 81 reviews
44 hotel reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First let me say that I really like this place. I've stayed here several times and, as always, the staff were outstanding. But this time the room I was given, 1122, was in need of some attention. The walls were beat up (and had been patched multiple times) and a nightstand drawer was so worn out it would not stay... More

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Harbor Springs, Michigan
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

my husband & i have stayed here several times. when ever we head to the big D, most often for tigers games. it is the best value, pet & service animal friendly, welcoming actually. smiling faces everywhere. all of the staff are helpful & they remember you! it's truly a home away from home ;) the breakfast buffet is awesome,... More

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Jerusalem, Israel
Contributor
20 reviews 20 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Location is the best .. walking distance from the Cobo Center .. and safe to walk around even at night, not that there is any real good reason to do so except for dining in the area and there are a few good options The Hotel is in serious need of renovation .. small things like elevator buttons lights not... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Detroit - Downtown, responded to this review

Dear Alon_Blankstein, Many thanks for your feedback. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. I am happy to hear you like our hotel location and friendly staff. However, I am sorry for the inconveniences you experienced with the condition of the property... More

Stockholm, Sweden
Top Contributor
79 reviews 79 reviews
49 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Very very dull and colorless place. Rooms painted in some dirtyellow nuance and all decoration lacking of style. The shower took about 5 minutes to get slightly warm but never reach a comfortable tenperature. I used the hairdryer to get warm after the shower.no wardrobe for the clothes so I had to use the chairs. The breakfast was free but... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Detroit - Downtown, responded to this review

Dear Ulf S, Thank you so much for taking time out to leave us a review. I am glad to hear you like our convenient location. Guest satisfaction is one of our many goals and I am sorry that our room amenities did not meet your expectations and apologize for any inconvenience this may have caused you. Management has been... More

Cecil, Pennsylvania
1 review
1 of 5 stars Reviewed 4 weeks ago

after waiting over an hour to be checked in a room that was no cleaned or ready for the three o clock check in time. The excuse was the dryer was broke when asked to speak with the manager I got a smart ___ answer and was told it was me and laughed. Asked name it was Jeremy. Once I... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Detroit - Downtown, responded to this review

Dear Bigrich680, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More

Michigan, USA
Contributor
20 reviews 20 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed August 25, 2014

We stayed here 2 nights while keeping an appointment at Wayne State Medical Center. The property is an older one that looks like Holiday Inn rebranded it. The property is a little tired and worn looking in the public areas. The rooms are very nice and clean. We had two rooms with my elderly in-laws in a handicapped room. Their... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Detroit - Downtown, responded to this review

Dear straitsdiver, Thank you for taking a moment to share your experience and concerns. I am happy to learn you appreciate our clean room and enjoyed the breakfast that was served. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. However, please... More

Kinde, Michigan, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 21, 2014

After a 45 minute wait to check in due to unorganized wait staff (and probably rookie travelers), we got checked in. The price for the room was acceptable as the room was listed as a suite with a wet bar. To my dismay the "wet bar" was nothing more than a small kitchen sink and cupboards (that had nothing in... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Detroit - Downtown, responded to this review

Dear Matthew N, Thank you very much for taking the time to write us a review. I am so pleased to hear that you like the room accommodations you received. Please accept our apologies for falling short of your expectations. I'm sorry you the room bar fell below your expectations and apologize you received service during check in that was... More

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Additional Information about Holiday Inn Express Detroit - Downtown

Address: 1020 Washington Blvd., Detroit, MI 48226
Phone Number:
Location: United States > Michigan > Detroit
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Detroit - Downtown 2.5*
Number of rooms: 240
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Also Known As:
Holiday Inn Express Detroit - Downtown Hotel Detroit

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