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Detroit Marriott at the Renaissance Center

3.5 of 5 400 Renaissance Dr, Detroit, MI 48243
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Detroit Marriott at the Renaissance Center
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Detroit Marriott at the Renaissance Center
Detroit Marriott at the Renaissance Center
Detroit Marriott at the Renaissance Center
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916 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pataskala, Ohio
Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars NEW

A beautiful hotel with outstanding views of the river. It was clean and modern, and had a great bar and several restaurants. We thoroughly enjoyed our stay. Its not too far from greektown which is a must visit.

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Milford, Michigan
Top Contributor
223 reviews 223 reviews
39 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed yesterday NEW

we stayed here on free night while going to Garth concert. Very friendly desk, decent room service food--fast service. Self park in garage next door was nice. would stay again. Is drifting into the older category as far as updates. room was clean, and bed comfy---bathroom is a bit small.

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Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Stayed for a dance convention. Requested a refrigerator and was told one would be brought up. Called later that day and they said it would be brought up however I needed to stay in the room and wait for it. It never came. The next day when I called about it, they were out. Requested extra towels/pillows twice as we... More 

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Ami W, Guest Relations Manager at Detroit Marriott at the Renaissance Center, responded to this review

Georgia, thank you so much not only for visiting, but also for taking the time to post. We sincerely appreciate you bringing all comments to our attention. On behalf of our entire team, we truly apologize for all issues noted. Should you wish to speak with our executive team, we ask that you please email them directly at detroitmarriott@marriott.com with... More 

Detroit, Michigan
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

This property was renovated about a decade ago, but it is aging quickly. The bed was comfy and there was nothing physically wrong with the room, it just has the feel of an old hotel. The bathroom is very small. There are few outlets available for electronics. The TV is an older model and half the stations are fuzzy analog.... More 

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Ami W, Guest Relations Manager at Detroit Marriott at the Renaissance Center, responded to this review

Hello and thank you very much for taking the time to post. We apologize for your disappointment, however to be very honest we are a bit confused by your post as our entire hotel was just remodeled as part of a massive $30M renovation. We aren't sure when, exactly, your stay was, however all guest rooms, event space, our concierge... More 

Cincinnati
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

Can't pick a better hotel to stay at if you seek close proximity to all that Detroit has to offer. But good Lord, is it expensive. If you want to be close to the action, this is the place. Staff is great, bar is adequate, views from the rooms are outstanding.

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Ami W, Guest Relations Manager at Detroit Marriott at the Renaissance Center, responded to this review

Hello and thank you so much for taking the time to post. We appreciate any and all feedback and wanted to let you know that there are always packages and promotions available at detroitmarriott.com offering great direct rates on guest rooms. We hope you'll take advantage on your next visit. Thank you once again and safe travels! More 

Grosse Pointe Woods, Michigan
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the hotel during Auto Show. I was really impressed by the renovations. The rooms are attractive and functional. The views, especially above the 40th floor are really fantastic. I really liked the fact that I was able to take the people mover to Cobo Center as it was a bit cold outside. I sampled food in Volt and... More 

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Ami W, Guest Relations Manager at Detroit Marriott at the Renaissance Center, responded to this review

Hello Greg and thanks very much not only for visiting during this year's NAIAS, but also for taking the time to post your review. We love seeing five stars and we're happy to hear that everything was great. Thanks once again and please visit us again on your next trip to the Motor City! Safe travels. More 

White Lake, Michigan
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Marriott overnight as part of a large convention. I was treated quickly upon arrival by the valet, the reception staff was very pleasant, questions of staff in the hallways were handled quickly and efficiently, my room was on the 54th floor overlooking the river, my bed was very comfortable and the room very clean. I had... More 

Was this review helpful? Yes 1
Ami W, Guest Relations Manager at Detroit Marriott at the Renaissance Center, responded to this review

Hello and thank you so much for the wonderful five stars! We appreciate the thorough review and are thrilled to hear that everything was a success. Thank you again and we hope to see you again soon. More 

Cleveland
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Trying to support the turn around in Downtown Detroit I thought I would stay at the Marriott there since I am a loyal Marriott Customer. I should've known better. They checked me out when they shouldn't have and then I had to wait about an hour in the lobby while the slow as heck staff checked people in. To make... More 

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Ami W, Guest Relations Manager at Detroit Marriott at the Renaissance Center, responded to this review

Steve, please accept our sincere apologies for what sounds like a terribly unfortunately experience all around. We are terribly sorry not only for the mix-up itself, but more importantly for your experience with our front desk team. Our executive team would very much like the opportunity speak with you personally. Should you have the time, please email details of your... More 

Saginaw, Michigan
Contributor
16 reviews 16 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

We were able to park and take the people mover every where which was nice. We stayed on a Friday night and found mist places inside the center closed for the weekend which was disappointing. Our room was on floor 47 beautiful view. Biggest complaint was the room was either sweltering is freezing. Impossible to adjust the temp.

Was this review helpful? Yes 1
Ami W, Guest Relations Manager at Detroit Marriott at the Renaissance Center, responded to this review

Hello and thank you for choosing to visit us for your Valentine's getaway. We're very sorry that the stay was not a positive experience as our goal is always excellence. Please accept our sincere apologies and know that we have passed all comments along to not only our team, but also the GM RenCen team regarding your comments on weekend... More 

clarkston, MI
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We decided to come downtown to spend the evening and figured the Marriott would be the place to stay. Unfortunately the hotel doesn't seem to be what it once was. Rooms were fine but you could tell the housekeeping staff doesn't take great pride in their work. The bathroom was picked up but hadn't been wiped down and there was... More 

Was this review helpful? Yes
Ami W, Guest Relations Manager at Detroit Marriott at the Renaissance Center, responded to this review

Hello and thank you very much for choosing to stay with us. On behalf of our entire team here in Detroit, we truly apologize for all the issues you outline in your review. Please know that we have personally forwarded all feedback to our general manager, as well as our food & beverage and housekeeping teams. Should you wish to... More 

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Additional Information about Detroit Marriott at the Renaissance Center

Address: 400 Renaissance Dr, Detroit, MI 48243
Location: United States > Michigan > Detroit
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Detroit Marriott at the Renaissance Center 3.5*
Number of rooms: 1298
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Also Known As:
Detroit Marriott At The Renaissance Hotel Detroit
Detroit Renaissance At Center
Marriott Detroit
Renaissance Detroit

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