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Detroit Marriott at the Renaissance Center

3.5 of 5 400 Renaissance Dr, Detroit, MI 48243
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Detroit Marriott at the Renaissance Center
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Detroit Marriott at the Renaissance Center
Detroit Marriott at the Renaissance Center
Detroit Marriott at the Renaissance Center
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894 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dayton, Ohio
Top Contributor
95 reviews 95 reviews
9 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for the North American Auto Charity Preview and while check in was smooth and amenities such as Starbuks,CVS various eateries within the building the room was just okay. Beautiful view from the 68th floor,comfortable bed, nice linens and good pillows. The bath was quite small though and there was only one complete set of towels for two people... More 

Was this review helpful? Yes 1
Contributor
16 reviews 16 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Close proximity to everything in the heart of Downtown Detroit and walking distance to the arena district. The Views are second to none; at least from 58 up (ask for a higher room). Lower rooms look to be blocked to some degree by surrounding towers. Check in was atrocious; 1 hour and 5 minutes in total for a room I... More 

Was this review helpful? Yes 1
Seoul, South Korea
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

My experience at other Marriott hotels globally has been good generally, but my experience at the RenCen Marriott, especially during this recent stay, was not good at all. I was part of a group of five people whose experience was all bad. Rooms were not cleaned properly - such as the bed not being changed after the last guest left... More 

Was this review helpful? Yes 2
Ponce1513
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

I travel to Detroit often for work and have stayed at the Marriott at the Ren Cen on several occasions. The hotel is located right on the river and provides great views of Canada and the river on one side of the building and splendid views of downtown Detroit on the other side of the hotel (can't go wrong with... More 

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Senior Contributor
23 reviews 23 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I came into Detroit for the North American International Automobile Show Charity Preview, something I've don'e for the last 15+ years. This was my second time staying at the Marriott RenCen. From the very first staff person I met, it was a pleasant stay. The staff directing all the limo traffic out front were courteous and helpful, the valet was... More 

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Ami W, Guest Relations Manager at Detroit Marriott at the Renaissance Center, responded to this review

Hello and thank you for taking the time to post. We appreciate you visiting us so many times in the past and are happy to hear that this visit was once of your best. The many kind compliments are wonderful to hear. On behalf of our entire team, we thank you and we hope you enjoyed the Charity Preview event... More 

Jewett, Ohio
Contributor
17 reviews 17 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for a business trip in Oct. Nice rooms, view over the river. Hey it is downtown Detroit! Right on the rail, so you can get to downtown destinations. Rooms were nice, fitness room typical. Would have considered staying outside of the downtown area if I knew I was going to commute via car to the lecture site. Just nothing... More 

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Ami W, Guest Relations Manager at Detroit Marriott at the Renaissance Center, responded to this review

Greetings Brian and thank you for choosing to stay with us here in Detroit. We're very sorry to hear that your visit was not more of a "wow" experience. We actually just completed a massive $30M renovation of the all guest rooms and event space and perhaps that work was still in progress during your visit last fall. We encourage... More 

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

The people were nice and that is all this hotel has going for it. Prepare to wait hours on end for everything. Checking in, getting food, getting drinks, checking out, valet. And the wait would be for an hour plus. Won't be coming back here again, nor would I ever recommend this place to anyone, not even those that I... More 

Was this review helpful? Yes 2
Ami W, Guest Relations Manager at Detroit Marriott at the Renaissance Center, responded to this review

Hello Em and thank you for choosing to stay with us here in Detroit. We are very disappointed to hear that your visit was a less than stellar experience. Our general manager would be very interested in additional information, should you wish to provide it. To reach us, please email detroitmarriott@marriott.com with full contact information. We truly are very sorry... More 

Los Angeles, California
Top Contributor
104 reviews 104 reviews
77 hotel reviews
115 helpful votes 115 helpful votes
3 of 5 stars Reviewed 1 week ago

Last stayed here 5+ years ago and found dated, tired rooms and uninterested staff. The rooms have been updated w new hard-goods, granite counters in the bathroom, nice work areas. While I didn't have ice on the inside of my windows during this stay, other coworkers did. Heating can keep the room warm, but a 71 degree setting kicked the... More 

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Ami W, Guest Relations Manager at Detroit Marriott at the Renaissance Center, responded to this review

Hello David and thank you for taking the time to post. We sincerely apologize about any temperature control issues you have have experienced while visiting, and definitely for any service issues you experienced at Volt. Should you wish to speak with our executive team about your stay, please feel free to email us at detroitmarriott@marriott.com and we will be happy... More 

Ottawa, Canada
Top Contributor
101 reviews 101 reviews
52 hotel reviews
93 helpful votes 93 helpful votes
2 of 5 stars Reviewed 1 week ago

There's no doubt that the Marriott is a gazillion times better now that its renovated. My room was lovely and the view of Detroit was amazing! Desk staff were a bit overwhelmed but I cant blame them given the Auto Show crowds. Despite the comfy bed, I had a very poor sleep - my room was freezing one minute (windows... More 

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Ami W, Guest Relations Manager at Detroit Marriott at the Renaissance Center, responded to this review

Hello Coco and thank you for the nice compliments. Our executive team is very interested in speaking with you regarding what room you stayed with so that we may address the temperate control issues. If possible, we would appreciate if you could please email us at detroitmarriott@marriott.com with details of your stay. We're truly sorry and we'd love to hear... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Started bad and got worse....reserved a king room, got a double. Was told i had to guarantee it. Huh, it was a group reservation. Then discovered, or rather couldn't discover; any closet or place to hang clothes (really!!!!), coffee (decaf only), hairdryer, or a minibar. This place is not up to Marriott standards. Just a warning.

Was this review helpful? Yes
Ami W, Guest Relations Manager at Detroit Marriott at the Renaissance Center, responded to this review

Hello Chuck, and thank you for visiting. We are terribly sorry for your disappointment however we wanted to let you know that yes, all of our 1300+ guest rooms have very large, almost walk-in closets and that full sized hair dryers are located in the closet. In addition, but regular and dear coffee along with tea is provided in each... More 

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Additional Information about Detroit Marriott at the Renaissance Center

Address: 400 Renaissance Dr, Detroit, MI 48243
Location: United States > Michigan > Detroit
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Detroit Marriott at the Renaissance Center 3.5*
Number of rooms: 1298
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Also Known As:
Detroit Marriott At The Renaissance Hotel Detroit
Detroit Renaissance At Center
Marriott Detroit
Renaissance Detroit

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