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Roberts Riverwalk Hotel Detroit

1000 River Place, Detroit, MI 48207
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Roberts Riverwalk Hotel Detroit
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Roberts Riverwalk Hotel Detroit
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171 reviews from our community

Traveler rating
    25
    49
    40
    19
    38
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24
49
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36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Columbus, Ohio
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

This place is right on the Riverwalk, which makes for lovely views out the big windows. Plus it's very quiet, but its location isn't for the less adventurous traveler. The hotel was recently touched up but it doesn't seem the owner, a local man, thinks sustainably, aesthetically, or long-term. Beds were comfy and the room was clean. There was no... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 22, 2015

It is with much appreciation that I compliment and recommend Dwight (Mgmt), Sherrie (MOD), Jeanine (Front Desk), Abraham and Ericka (Wait Staff). It was not only our anniversary, but a much needed break, since daily, my wife and I juggle being small business owners, meeting deadlines for a WSU Grant, and other investments, and the staff mentioned ensured that we... More 

Was this review helpful? Yes 2
Milwaukee, Wisconsin
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 3, 2015

The hotel has so much potential! I'm all about supporting black owned businesses and so we did. The room was clean... There was also a large basketball tournament in town so all rooms were sold out. We didn't have enough towels, the toilet broke and the front desk staff rushed us out despite us being held up due to the... More 

Was this review helpful? Yes 3
Flint, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed February 28, 2015 via mobile

Over priced in need of updates and better customer service. Don't check in on Fridays after 6. You may not ever get a room. Unattended front lobby (desk) crappy room, broken sink and shower and that's after a room change! Iace machines don't work in old utility closets! Booked for two nights slept in a my clothing! Stained walls unfriendly... More 

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1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 26, 2015

Took my husband to detroit to the motown museum for his bday and we stayed here. Upon arriving the hotel looks like an old factory building. The hotel has a lot of character that's the only way to describe it. It's not you regular chain hotel it's family owned. We were actually greeted by the owners, they sat at the... More 

Was this review helpful? Yes 2
Harbor Springs, Michigan
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 18, 2015

I made a reservation on 12/25 to stay at this hotel on 2/21 for an event that was close. Today 2/18 I was told they overbooked and they would not honor my reservation. Now I must scramble to find another place which now will cost me much more because I will require a taxis to drive me about 25 miles... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 15, 2015

Our stay was quick! The room was nice and clean. The bed was comfortable. The windows however were drafty. The room was cold!!! Couldn't get it fixed. They offered another room when I called for the third time..... I would stay again otherwise as location is nice.

Was this review helpful? Yes 2
San Francisco, California
Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 27, 2015

This hotel is for people who want something a little different. It is unique, and while it may be a little shopworn, we felt very comfortable, safe, and cared for. The price was right, too. It reminds me of some of the boutique hotels we've stayed at in Italy and Ireland. It is a piece of urban Detroit history, with... More 

Was this review helpful? Yes 2
Gatineau, Canada
Top Contributor
61 reviews 61 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed January 26, 2015

This former Omni Hotel has dern better days, I am sure. Located along side the River with a view of Windsor on the Canadian side, this hotel was pretty quite when we stayed there. One or two staff member were present insuring surveillance and response to clients needs. Service was minimal, no restaurant for breakfast in the morning, bar was... More 

Was this review helpful? Yes 2
Leiden, The Netherlands
Contributor
17 reviews 17 reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed January 22, 2015

I booked this hotel for the Detroit Auto Show in January and had the same scenario as another reviewer here—no heat in my room. With outside temperatures well below freezing, my room was just 48 F (9 C) when I arrived, and a ceiling panel was notably absent (showing signs they'd had problems already). A maintenance worker "reset" the system,... More 

Was this review helpful? Yes 1
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