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All 34 Detroit hotels

Greektown Casino Hotel

4.0 of 5 Hotel   |   555 East Lafayette Ave, Detroit, MI 48226
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Greektown Casino Hotel
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Ranked #5 of 34 Hotels in Detroit
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
GenotheViking Everett, Washington
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635 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Greektown Casino Hotel
See the most recent reviews
Everett, Washington
Top Contributor
139 reviews 139 reviews
21 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This place is wonderful. Great location right downtown next to everything including the monorail. My room was clean, new, and had a spectacular view. The internet was perfect and the parking is free. I can't say enough. I'll be back for sure.

Was this review helpful? Yes
Betsy M, Manager at Greektown Casino Hotel, responded to this review

Thank you for sharing your review with us! We are so pleased to hear that you enjoyed your entire experience at Greektown. We strive to provide our guests with all of the amenities of home and more. We are so happy to know that you will be back to see us! We look forward to it. More

Detroit, Michigan
Contributor
19 reviews 19 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I booked our room through Priceline as we needed a reasonable place to stay downtown. I knew there would be free parking and the location is prefect with the People Mover being right there, but I didnt know what the stay or rooms would be like. I was very happy! Not only were the rooms and public spaces kept very... More

Was this review helpful? Yes
Betsy M, Manager at Greektown Casino Hotel, responded to this review

Thank you for sharing your review with us Jen. We are very pleased to hear that we exceeded your expectations for your stay. We try to make your stay as comfortable and convenient as possible. We do apologize that we did not communicate the valet parking option to you, but we are glad to hear you will be back and... More

Maryland
Contributor
18 reviews 18 reviews
16 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 21, 2014

Stayed here for a tradeshow event downtown. Very nice room on the 6th floor. Beds very soft, room was clean. Check in was wonderful! The young lady is going to be mad I did not remember her name for this review. Sorry, but you rock! Had a special show rate so it was a deal. Dinner was excellent.

Was this review helpful? Yes
Betsy M, Manager at Greektown Casino Hotel, responded to this review

Thank you so much for sharing your review. We are so happy to hear that you enjoyed your room and our team was more than helpful during your stay. We hope that the next time you travel here from Maryland, you will stay with us. We do look forward to seeing you again! More

Cleveland, Ohio
Top Contributor
84 reviews 84 reviews
59 hotel reviews
155 helpful votes 155 helpful votes
3 of 5 stars Reviewed October 20, 2014

This was my first trip to Detroit in years, so I had no idea what to expect. Greektown is downtown near plenty of restaurants and bars. The front desk staff was very helpful and nice. The lobby was spacious and is on the street level. The hotel links to the casino via a skywalk. There's also an attached parking garage... More

Was this review helpful? Yes
Betsy M, Manager at Greektown Casino Hotel, responded to this review

Thank you for sharing your feedback with us! We appreciate all of the detail in your review, as it helps us focus on areas that need attention. We do apologize about the smell of smoke in your room. We have a very strict smoking policy. We are in the process of beginning a large renovation to the casino, which includes... More

Monroe, Michigan
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 20, 2014

The room was on the 21st floor, looking down Monroe Street towards Fishbone's and Hard Rock Cafe. The room was neat, clean. Disappointed that there was not a mini-fridge other than the minibar. Room service was prompt to a request we made late in the evening. It was nice to be able to walk over to the casino without ever... More

Was this review helpful? Yes
Betsy M, Manager at Greektown Casino Hotel, responded to this review

Thank you for sharing your review with us Jeff. We are happy to hear that you enjoyed your stay with a little room service as a treat. We do offer mini-fridges for our guests upon request. Please never hesitate to contact our front desk for any requests. We always strive to provide you with the most comfortable and convenient stay... More

Landover, Maryland
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed October 15, 2014

It was a great place when I stayed her last year. What a difference a year can make! 10/2014 was not the best year for me to stay at the Greektown in Detroit. Good part is, the room was quiet and I received vouchers for the slot machines. Great fitness center. The food at the food court was pretty good.... More

Was this review helpful? Yes
Betsy M, Manager at Greektown Casino Hotel, responded to this review

Thank you for sharing your feedback with us Rosa. We are very concerned about your comment regarding the cleanliness during your stay. Our VP of Hotel Operations would like to hear from you regarding your visit. Please email Ricky Borja at RickyBorja@greektowncasino.com. We look forward to hearing from you soon! More

Fort Wayne, Indiana
1 review
5 of 5 stars Reviewed October 14, 2014

I have stayed at Greektown Casino Hotel a couple of times for a concert and Red Wings game. Both times the customer service was excellent and the rooms were wonderful. Our friends were placed next to a room with a bachelorette party going on, and were relocated immediately upon calling the front desk. The staff has always been very helpful,... More

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Betsy M, Manager at Greektown Casino Hotel, responded to this review

Thank you for your wonderful review Eileen. We are very pleased to hear that you enjoyed your stay with us. We always want to make your visit as convenient as possible. We hope that you will be back to see us soon! More

Dallas, Texas
Contributor
12 reviews 12 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 14, 2014

I stayed at the Greektown on business, and generally enjoyed my stay. The location is great with the local Greek restaurants and other businesses within walking distance. It is downtown Detroit, but I felt generally safe on and around the property. All the staff I encountered were friendly and helpful. Check in and out were both very low hassle. The... More

Was this review helpful? Yes
Betsy M, Manager at Greektown Casino Hotel, responded to this review

Thank you so much for sharing your review with us. We are very pleased to hear that you enjoyed your stay in the hotel. We are currently in the process of beginning some major renovations and upgrades to our entire property. Our way finding can be a bit tricky for new comers, so that is a priority on our list.... More

Saint Clair Shores
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 6, 2014

Received a comp room with an upgrade to a "corner" room --special in that it has floor to ceiling windows on two sides. Didn't get the corner room as apparently they are only available as a first come first serve. At the hotel reception desk, "Kaira" apologized. This review is primarily for "Kaira" who was so very sweet, polite, understanding,... More

Was this review helpful? Yes 1
Betsy M, Manager at Greektown Casino Hotel, responded to this review

Thank you so much for sharing this with us! We are so happy to hear that even though the room you hoped to stay in wasn’t available, Kaira was able to accommodate you. We will definitely be sharing this review with her and the rest of our team. We hope that we will have you back to see us again... More

Detroit, Michigan, United States
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 1, 2014

Long story short- We arrived Saturday night for my bachlorette party with a couple of my girlfriends. We decided on con joining rooms which were nice and spacious. My only problem with this hotel is they charged $200 for "excess cleaning and will not return our deposit. I have never heard of such a thing. We cleaned up our mess... More

Was this review helpful? Yes 4
Betsy M, Manager at Greektown Casino Hotel, responded to this review

Thank you for sharing your review with us. We always charge a $100 incidental fee for every reservation, but this should be refunded within 2-3 business days after your departure. Please let us know if this was never returned. You can email our VP of Hotel Operations, Ricky Borja, at rickyborja@greektowncasino.com. We look forward to hearing from you and making... More

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Additional Information about Greektown Casino Hotel

Address: 555 East Lafayette Ave, Detroit, MI 48226
Location: United States > Michigan > Detroit
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Greektown Casino Hotel 4*
Number of rooms: 400
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Also Known As:
Greektown Hotel Detroit

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