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Courtyard by Marriott Detroit Downtown

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333 East Jefferson Ave, Detroit, MI 48226
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Courtyard by Marriott Detroit Downtown
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323 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Northfield, Illinois
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

The 1st morning, got in the shower and had no shampoo. 2 tubes of lotion though. Told front desk that morning. Went to work, came back...no shampoo. Separate trip to the desk. Much work to get what I paid for. Also, the "newly renovated room" had no stopper for the tub...forget taking a bath, and no aereator on the sink... More 

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Gertha D, Manager at Courtyard by Marriott Detroit Downtown, responded to this review

Good day Gerry T Thank you for your recent review. On behalf our entire staff, I would like to personally apologize for the service issues you experienced. It appears in our efforts to make our newly renovated rooms available to our guest; we missed thoroughly inspecting the areas that you mentioned. Our renovation team is now looking to revise the... More 

Kalamazoo, Michigan
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Because we are Marriott Gold Elite members, we were upgraded to a large suite with a big balcony with a really nice view. I like the location of this hotel and have stayed here 6-7 times for business and sporting events. Walking to Comerica Park, Ford Field and Greektown is easy. The only problem is the parking situation, which has... More 

Was this review helpful? Yes 1
Jon C, Manager at Courtyard by Marriott Detroit Downtown, responded to this review

Thank you for your review and please accept my personal apology for your valet experience. We understand the importance of a quality guest stay from arrival to departure and we failed to provide that last weekend. Due to your feedback, we have been able to identify the issues and addressed with our staff. Again we appreciate your candid feedback and... More 

Mackinac Island, Michigan
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for a girls weekend on June 12 & 13. The rooms were really nice and clean. The front desk people were very friendly & helpful. However when we checked out on Sunday, the front desk only had 1 person working, no one at the guest services desk, and a lot of people waiting for valet services. We... More 

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Jon C, Manager at Courtyard by Marriott Detroit Downtown, responded to this review

Thank you for your review and please accept my personal apology for your valet experience. We understand the importance of a quality guest stay from arrival to departure and we failed to provide that during your recent stay. Due to your feedback, we have been able to identify the issues and addressed with our staff. Again we appreciate your candid... More 

Fort Myers Beach, Florida
Level Contributor
54 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Wow this was amazing!!! Walked to the game and fun even though they lost. The hotel was super clean and everyone was super friendly. There is a nice bar on site. You can walk to the water front. Will decently do this again. Parking is $23 a day you can park off site but we couldn't find it.

Was this review helpful? Yes 1
New York City
Level Contributor
55 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel is conveniently located near the Baseball and Football stadiums. Their is a small cul de sac in front of the hotel when you pull up. It was filled with parked cars and other guests arriving. Their was no valet to be found. The rooms were tired and old. The couches, bathrooms and carpets all showed sign or wear... More 

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Jon C, General Manager at Courtyard by Marriott Detroit Downtown, responded to this review

Dear diamondHH, Coincidentally I just responded to another guest review yesterday with a similar concern from last August. Unfortunately it would be difficult to research specific circumstances around our valet service almost a year later, but the renovation concern has been addressed. Our new guest rooms are getting great reviews, and we are looking forward to the renovation completion by... More 

Sarnia, Canada
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Couches in living room area of room were dIrty and the restaurant was horrible. The parking and valet was sketchy but everything else was ok. The front desk staff were nice and helpful but for the price there are better options from my experiences.

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Jon C, General Manager at Courtyard by Marriott Detroit Downtown, responded to this review

Thank you for posting Cokefizz. I apologize for the issues you experienced during your stay last August. Although it would be difficult to research specific circumstances almost a year later, I assure you both concerns have been addressed. Our new guest rooms are getting great reviews, and we are looking forward to the renovation completion by mid-summer. We hope to... More 

East Lansing, MI
Level Contributor
84 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here during the Detroit Grand Prix. Convenient and easy drive to Belle Isle Park. Front desk staff was friendly and had quick response to a plumbing problem in the room. Rooms appear to have been refreshed recently with new paint, wallpaper and bedding. The rooms provide comfortable beds and a spacious bathroom with a great shower head. Should... More 

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Walled Lake, Michigan
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 20, 2015 via mobile

I stayed here for four nights for a business conference. My king room was very spacious, clean & had a spectacular view of the city. Food for our luncheons & dinners was good & there were many items on the breakfast buffet. The staff were courteous & friendly. Cross-over access to the Ren Cen offers many restaurants & shops. The... More 

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Westerville, Ohio
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed May 19, 2015

Newly reonovated rooms with nice ammenities. Only thing they missed is a suitcase holder and a full lenght mirror. Other than that the rooms look and feel wonderful. Staff at front desk is helpful. I have stayed her many times over several years. One of the best vale services. Always pleasant and helpful. Only negative is that there always seems... More 

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Novi, Michigan
Level Contributor
102 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed May 18, 2015

We live in the burbs of Detroit, but had a couple of events downtown over a weekend, so we decided to stay at the Courtyard based on the great reviews we saw on TA. We were checked in promptly when we arrived at 4, and the front desk staff was friendly and efficient. Our room was a suite, and we... More 

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