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Courtyard Detroit Downtown

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333 East Jefferson Ave, Detroit, MI 48226
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Courtyard Detroit Downtown
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377 Reviews from our TripAdvisor Community

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Greenville, South Carolina
Level Contributor
45 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I recently stayed at this location while I was in Detroit to go to the Auto Show. The room was very nice and updated. When I checked in the front desk staff was friendly and acknowledged my Platinum status. The location is great and with the convenience of the people mover you can get anywhere downtown quickly. I would stay... More 

Helpful?
Thank OnTheRoad4040
Ami W, Guest Relations Manager at Courtyard Detroit Downtown, responded to this review

Hello OnTheRoad and thank you so much for choosing to stay with us on your recent visit to Detroit - we hope you enjoyed this year's NAIAS. Also thank you for taking your time to post about your experience. We very much appreciate the four stars and the many compliments. Thank you again and we hope to see you on... More 

Shelbyville, Michigan
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for the Auto Show and Red Wings game recently, the hotel is clean, the staff accommodating. We had an incident in a stuck elevator for 1 hour 45 mins., and had a back-and-forth with management about what remedy would be appropriate. It shouldn't have taken a week and a half and a number of emails for them... More 

Helpful?
Thank PS D
Ami W, Guest Relations Manager at Courtyard Detroit Downtown, responded to this review

Hello again PSD and thank you once again for staying with us. As we explained in response to your previous review that you removed, we are sincerely sorry for any and all disappointment regarding the elevator service issue. Obviously we work diligently to assure such malfunctions never occur and our team made every possible attempt to resolve the issue immediately... More 

Sarnia, Canada
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

We booked this hotel very last minute after deciding to take our kids to the auto show. Check-in was very fast and the front desk staff were so friendly. We travelled with our 3 children and the only room available was a king room with a sofa bed. Right away, Lamar from housekeeping (I am assuming) brought up a roll... More 

Helpful?
Thank ImdaMomma
Ami W, Guest Relations Manager at Courtyard Detroit Downtown, responded to this review

Hello ImdaMomma and THANK YOU not only for choosing to stay with us but also for taking your time to write such a detailed and kind review of your visit. We love hearing from guests such as yourself and we're thrilled to hear that everything was to your liking. Please know that we have shared your post directly with our... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

We always like our stay with Courtyard Marriot. Room had a great view (we were on the 20th floor). It was quiet and we all slept well. I wish there was a mirror outside of the bathroom but no other complaint! Easy access to the People Mover so we could get around and besides it being cold, we could easily... More 

Helpful?
Thank Natalie S
Ami W, Guest Relations Manager at Courtyard Detroit Downtown, responded to this review

Hello Natalie and thank you so much for visiting and for taking the time to post! We appreciate the kind words and hope to see you again soon. Please know that we have passed your suggestion on a mirror along to our general manager for her review. Thanks again and Go Wings!! More 

Kenmore, New York
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Second time visiting this hotel. Beautiful property. Recently remodeled during the summer of 2015. Used our Gold member status to upgrade to a better room. Large King size room wth a view of the RenCen and the Detroit River. Great job on the remodel, the rooms look beautiful and have a very high quality feel. Mike at the front desk... More 

Helpful?
Thank Francis0929
Ami W, Guest Relations Manager at Courtyard Detroit Downtown, responded to this review

Hello Francis and thank you so much not only for visiting Detroit, but also for choosing to stay with us an write such a stellar review. We sincerely apologize for any issue with our security team and have passed your comments to our general manager for her review. Thank you once again and we look forward to seeing you again... More 

Rochester, mi
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice view of the city from the room. Older hotel, pretty much just a normal Courtyard hotel. Rooms are kind of small, bathroom just OK and very dated. Good restaurant at the top of the hotel and some nice areas to walk around.

Helpful?
Thank Pete M
Ami W, Guest Relations Manager at Courtyard Detroit Downtown, responded to this review

Hello Pete and thank you very much for taking the time to post, however we believe you may have the wrong property as we just completed a massive multi-million dollar renovation of our guest rooms, which are actually some of the largest in the entire city. In addition, we do not have a restaurant at the top of our hotel... More 

Jacksonville, Florida
Level Contributor
8 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Maybe I have high standards for Courtyard's, but this one is just ok. It's a bit dated and worn. The tub had a strange stain and the duvet had what looked like a blood stain on it. Don't even get me started on the see-thru towels that were no longer white.The location could not be better, Cobo and the arena... More 

Helpful?
Thank dizneeboi
Ami W, Guest Relations Manager at Courtyard Detroit Downtown, responded to this review

Hello dizneeboi and thank you very much for choosing to stay with us and also for taking your time to post. On behalf of our entire team here in Detroit, we sincerely apologize for the housekeeping issues you note above. Our general manager would very much like the opportunity to speak with you about your visit. Should you have a... More 

Bourges, France
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Not a particularly memorable hotel but it ticks the boxes for a business visit. I would not want to stay for long but the Renaissance Centre with its small number of restaurants and Greek Town are an easy walk away.

Helpful?
Thank TraveljunkieRob
Ami W, Guest Relations Manager at Courtyard Detroit Downtown, responded to this review

Hello TravelJunkie and while we're happy to "tick the boxes", we do sincerely apologize for not bringing more a wow factor to your recent Detroit visit. Our premier downtown location, connected to the 14 acre GM Renaissance Center, is typically a major positive for guests visiting the hotel. We hope that you took full advantage of this scenario as well... More 

Dallas, TX
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We've stayed at this hotel 4 times total, I think. So obviously we like it. Since we were there last, the rooms have been freshened and look nice. As usual, the front desk and valet staff were top notch. If your stay will take you to GM headquarters or Cobo convention center, the People Mover (or enclosed walkway) can get... More 

Helpful?
Thank BobLDallas_TX
Ami W, Guest Relations Manager at Courtyard Detroit Downtown, responded to this review

Hello Bob and greetings from the Motor City! Thank you so much for visiting with us so many times - we're thrilled to hear your experiences have all been fantastic. We very much appreciate you taking the time to post about your recent visit and please know that we have shared your comments directly with our general manager, including your... More 

Level Contributor
93 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed December 23, 2015

Stayed here for a concert in downtown Detroit. I must say I was impressed with the cleanliness and comfort. Service as always at any Marriott was second to none, nice job! The people mover (monorail in Detroit) stops right in the hotel as well, so it is very easy to get around. Also within walking distance of everything. Fairly priced... More 

Helpful?
1 Thank Luke Z
Ami W, Guest Relations Manager at Courtyard Detroit Downtown, responded to this review

Hello Luke! Greetings from the Motor City. Thank you so much for visiting and of course for taking the time to post about your experience with us. We very much appreciate the glowing five stars and we look forward to your next visit. Thank you and Happy New Year!! More 

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