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The Henry, Autograph Collection

Certificate of Excellence
4.0 of 5
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300 Town Center Drive, Dearborn, MI 48126
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The Henry, Autograph Collection
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Ranked #1 of 15 Hotels in Dearborn
Certificate of Excellence
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5 of 5 stars reviewed today
Steve H Detroit, Michigan
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465 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Detroit, Michigan
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed today NEW via mobile

The kind of care they have for guests are just beyond imagination. The doorman Marty is a 1 of a kind. The bell Capitan Paul is just as great. If I had a issue,Paul took care of it. The front desk to the people that work in the bar and beyond are the best. Most of the workers were here... More 

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Traverse City and Saginaw Michigan
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Originally an upscale Ritz Carlton , the Marriott-franchised Henry Hotel is privately owned. Over the recent few years it seems to have fallen in customer service and friendliness. Except for Paul Boguski and his wife Sylvans and Hasim from finance the hotel has lost its appeal. Front desk staff ( the men ) are rude and condescending. The rooms are... More 

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Emily D, Portfolio Reputation Manager at The Henry, Autograph Collection, responded to this review

Michigan Francophile, We appreciate your loyalty to the hotel. Thank you for your kind words about the hotel staff including Paul, Sylvana, and Hassan. Let me assure you that we take great pride in the service that we provide to each guest and anything short of fantastic is not acceptable. I am sorry that your experience with our reception team... More 

Cambridge, Massachusetts
Senior Contributor
40 reviews 40 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here one night because I needed a hotel between DTW and Royal Oak, MI and was pleasantly surprised by the quality of the hotel. I loved all the artwork hanging in the lobby and even in the guestrooms! Other little things like the special toiletries, marble tiles in the bathroom, and artsy bed linens were all nice touches.... More 

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Emily D, Portfolio Reputation Manager at The Henry, Autograph Collection, responded to this review

Joyosity, Thank you very much for sharing your wonderful experience at our hotel with us. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. Thank you for taking the time to share your positive comments with us and your fellow travelers. We can... More 

Washington DC, District of Columbia
Top Contributor
54 reviews 54 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

The Henry is a wonderful hotel. It's comfortable and spacious, but even better: it has one of the friendliest collections of staffs one could imagine. There is a great collection of art to add extra fun to the visit. Highly recommended, with a staff that constantly extends a hand to make the visit warm and inviting.

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Emily D, Portfolio Reputation Manager at The Henry, Autograph Collection, responded to this review

52 Traveler, Thank you for your feedback. I am pleased that you found the comfort and design throughout the hotel to be wonderful. We were truly humbled by your gracious comments regarding our hotel service team. All of the staff takes great pride in knowing that their hard work and dedication is making a difference to our guests and we... More 

Fort Worth
Top Contributor
62 reviews 62 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was very impressive! The physical property, including the room was very nice, but what distinguished it was the friendliness and helpfulness of the staff, from the front door, to reception, to the staff of the restaurant and lounge. Everyone was very friendly, even under some trying circumstances because we had a large group there for a wedding and... More 

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Emily D, Portfolio Reputation Manager at The Henry, Autograph Collection, responded to this review

drllcoo, We are so pleased that we were able to share your special wedding weekend with your family. Your comments about the positive impact our staff had on you are appreciated. We look forward to welcoming you back when you are in the area again. Enjoy today! Emily P Dailey Portfolio Reputation Manager - The Henry | Autograph Collection More 

Williamsburg, Virginia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Flew into Detroit, last Friday and spent Friday and Saturday Night at this Hotel, with My Adult Daughter. A Girlfriend Weekend. We had a Lovely Room. Staff, were all very Nice. On Saturday Night, We headed out to Dinner, without Reservations. We went to, or, Called, Four Local Restaurants, only to find out, there was almost an Hour wait, at... More 

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Emily D, Portfolio Reputation Manager at The Henry, Autograph Collection, responded to this review

Marotta, We were glad to be host to your "Girlfriend's Weekend" with your daughter and that all aspects of your visit were so nice. Thanks for giving TRIA a try, we are glad you enjoyed your meal. We look forward to a chance to welcome you back. Enjoy today! Emily P Dailey Portfolio Reputation Manager - The Henry | Autograph... More 

Orrville, Ohio
Contributor
14 reviews 14 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our first time to Dearborn MI on a family weekend trip , we stayed at THE HENRY. It was a most enjoyable experence. The staff was exceptional in accomodating our needs. We were provided a private lounge area for a small family party. Beds were extremely comfortable , I haven't slept that well in a hotel in a long time.... More 

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Emily D, Portfolio Reputation Manager at The Henry, Autograph Collection, responded to this review

FRIPP, Thank you for choosing us as your hotel during your last visit. It was a pleasure to have you and your family at our hotel. We are so delighted to hear you had a pleasant stay and that the rooms, staff, and public spaces accommodated your needs. Thank you for your rave review of The Henry Bed, it is... More 

Lansing, MI
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is actually a lovely mixture of old-fashioned luxury and modern comfort. From the doorman, to the front desk, everyone makes you feel very special and an important customer. The art in the rooms and hallways is interesting and extremely eye-catching. Rooms are very comfortable and well-appointed. The marble floors in the bathrooms are beautiful. Easy to find and... More 

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Emily D, Portfolio Reputation Manager at The Henry, Autograph Collection, responded to this review

Joy, Thank you for sharing your feedback. We are pleased that you enjoyed the decor and artwork throughout the hotel. All of the pieces in our guests rooms are by Michigan artists and our partners at ParkWest Gallery highlight different global artists in the hallways of each floor. We hope to have a chance to welcome you back again. Enjoy... More 

Southfield, Michigan
Top Contributor
390 reviews 390 reviews
64 hotel reviews
129 helpful votes 129 helpful votes
5 of 5 stars Reviewed 4 weeks ago

An organization I belong to hosted a large, weekend meeting at The Henry. I was overjoyed to be allowed to check in on the morning of my arrival. Thank you, Henry registrations services! My 5th floor standard king room was large, clean, nicely decorated and comfortable. I am a collector of Park West art so I enjoyed the varied, colorful... More 

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Emily D, Portfolio Reputation Manager at The Henry, Autograph Collection, responded to this review

VaporK8, I am glad you were able to join us for the meeting. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. I am pleased that you appreciated and recognized the artwork from Park West Gallery. Your willingness to share your thoughts with... More 

toronto
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This is our second time staying at this hotel. It was previously called The Ritz. Our family enjoyed our weekend getaway at this hotel. They have a nice clean pool, the food was great, excellent service and comfortable beds. We will be staying here again!

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Emily D, Portfolio Reputation Manager at The Henry, Autograph Collection, responded to this review

Love 2 travel KEK, Thank you for sharing your feedback. I am pleased that you and your family enjoyed the hotel with all of our comfortable amenities including TRIA and our newly renovated pool area. We look forward to welcoming you back when you are in need of another weekend getaway. Enjoy today! Emily P Dailey Portfolio Reputation Manager -... More 

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