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Courtyard by Marriott Detroit Dearborn

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5200 Mercury Drive, Dearborn, MI 48126
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Courtyard by Marriott Detroit Dearborn
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44 Reviews from our TripAdvisor Community

Traveler rating
    14
    20
    8
    1
    1
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14
10
1
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The room was immaculate. Cleaning staff were all so nice and friendly! With more than one person in the room, I found it inconvenient to have only one shampoo and one conditioner. I'm thinking that's a management call... for a two queen room? Front desk staff were nice and maybe my blame is being misplaced but I'm guessing they are... More 

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Maria W, General Manager at Courtyard by Marriott Detroit Dearborn, responded to this review

Thank you so much for your feedback! The information you provided will help us in our quest to provide exceptional service and amenities. We hope to see you again soon the next time your travels bring you back to Dearborn! More 

Pittsburgh, Pennsylvania
Contributor
18 reviews 18 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for business and upon check-in was asked if I wanted the first or second floor. I chose the second floor and was given directions to my room that included a flight of steps. When I said I couldn't carry my luggage up steps and asked for directions to the elevator I found that it was a very long,... More 

Was this review helpful? Yes
Maria W, General Manager at Courtyard by Marriott Detroit Dearborn, responded to this review

We are so sorry that your experience with the room and elevator location did not meet your expectation. I can understand how frustrating it can be after a long day of travel. Please feel free to make our staff members aware of your concern the next time you stay with us and we will do our best to make your... More 

Pittsburgh, Pennsylvania
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was pleasantly surprised with my accommodations at the Dearborn property. It had everything I could want and appeared recently remodeled. The room was immaculate. Bedding was great. Room exactly as shown in online property photos. Staff were helpful and friendly. Enjoyed the Bisto facility. Had breakfast both mornings and it exceeded my expectations. Overall, my stay was enjoyable, quiet... More 

Was this review helpful? Yes
Maria W, General Manager at Courtyard by Marriott Detroit Dearborn, responded to this review

Thank you so much! It is always nice to hear that we have made someone's time here in Dearborn an enjoyable one! We hope to see you back again soon! More 

bayarea
Top Contributor
77 reviews 77 reviews
29 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed at the hotel so we could visit Ford the following day. The hotel is across the street from the corporate headquarters. Not too much nearby although Ollie's Cuisine is a short walk. The property is very old feeling but was clean and quiet. All-in-all a luke-warm rating.

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Maria W, General Manager at Courtyard by Marriott Detroit Dearborn, responded to this review

Thank you for your comments. We have taken the liberty to share your feedback with our staff members to ensure that we look at the building with a fresh eye. I am happy to hear that our staff members took good care of you during your stay with us. We hope that your travels bring you back to our hotel... More 

Contributor
13 reviews 13 reviews
13 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I was so impressed with the service and cleanliness of this hotel. My room was positioned on the first floor close to an exit door and my car. The food and drinks well excellent located in the center of hotel.

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Maria W, General Manager at Courtyard by Marriott Detroit Dearborn, responded to this review

Thank you so much for your feedback! Family time is very important to us at Marriott and I am happy that we were able to provide you and your family with the hospitality that our guests should expect from a Marriott hotel! We hope to see you again soon! More 

Tulsa
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 18, 2015

Robyn checked me in and when I told her that I was there for a funeral, she offered me the bereavement rate and asked who else would be checking in and offered them the rate and the family who had already checked in were given the rate. She went outside with me to show me how to get to my... More 

Was this review helpful? Yes
Maria W, General Manager at Courtyard by Marriott Detroit Dearborn, responded to this review

Thank you so much for your kind words! I am very happy to hear that our staff members were such a fine example of our Marriott Culture! I hope you are able to visit us again soon under better circumstances! Maria Wyatt, General Manager More 

Belding, Michigan
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 28, 2015

Could not of been better! Very friendly staff!! Clean spacious rooms,pool was warm and clean Very easy to find. Out of the way yet close to everything. Nice and quiet. Would definitely stay here again! Beds are VERY comfy

Was this review helpful? Yes
Maria W, General Manager at Courtyard by Marriott Detroit Dearborn, responded to this review

Thank you for your kind words. It is so nice to hear that our staff was such a great example of our Marriott culture! As General Manager, I value your feed back concerning your stay with us. My staff and I strive to exceed your expectations and we are constantly looking for ways to improve and make your stay with... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 24, 2015

I don't know what it looked like before the remodel, but the room with the king bed is awesome. The hot tub is nice. The pool has some suds floating on the top of it. I wasn't sure what it was, so I decided not to partake in swimming.

Was this review helpful? Yes
Maria W, General Manager at Courtyard by Marriott Detroit Dearborn, responded to this review

Thank you for your comments. I have shared your comments with our engineering department to ensure that this issue has been corrected. Maria Wyatt, General Manager More 

Portland, Michigan
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 21, 2015

Was told at 7:30 pm that the pool was closed, wasn't told why. Went to the front desk and asked why the pool was closed and told because a child took a crap in it. Said, "wow my three year old is gonna be upset." Front desk person said "I'm sorry but that's not my problem." Could have had this... More 

Was this review helpful? Yes 2
Maria W, General Manager at Courtyard by Marriott Detroit Dearborn, responded to this review

I apologize that you were unable to use all of the wonderful amenities that our property has to offer! I truely understand how important the pool is when you are traveling with young children. The greater disappointment is the manner in which our front desk staff member handled the situation. For that I am deeply sorry. Please be assured that... More 

Denver
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 3, 2015 via mobile

This Courtyard actually surprised me. The exterior is very old looking. The layout is the old atrium style square shaped donut and not that impressive or logistically practical. The interior, though, is quite impressive. Very modern, but still warm. The lobby is excellent and the staff was very accommodating. The room was also quite clean in appearance with modern furnishings.... More 

Was this review helpful? Yes
Maria W, General Manager at Courtyard by Marriott Detroit Dearborn, responded to this review

It is nice to hear from a frequent Marriott Guest! Yes! You are correct! We are a first generation Courtyard hotel! I am happy to hear that you were pleased with our recent remodel and our services and look forward to having you as our guest again soon! More 

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