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Courtyard by Marriott Detroit Dearborn

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5200 Mercury Drive, Dearborn, MI 48126
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Courtyard by Marriott Detroit Dearborn
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Courtyard by Marriott Detroit Dearborn
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39 reviews from our community

Traveler rating
    12
    20
    5
    1
    1
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13
8
1
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tulsa
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

Robyn checked me in and when I told her that I was there for a funeral, she offered me the bereavement rate and asked who else would be checking in and offered them the rate and the family who had already checked in were given the rate. She went outside with me to show me how to get to my... More 

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Maria W, General Manager at Courtyard by Marriott Detroit Dearborn, responded to this review

Thank you so much for your kind words! I am very happy to hear that our staff members were such a fine example of our Marriott Culture! I hope you are able to visit us again soon under better circumstances! Maria Wyatt, General Manager More 

Belding, Michigan
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 28, 2015

Could not of been better! Very friendly staff!! Clean spacious rooms,pool was warm and clean Very easy to find. Out of the way yet close to everything. Nice and quiet. Would definitely stay here again! Beds are VERY comfy

Was this review helpful? Yes
Maria W, General Manager at Courtyard by Marriott Detroit Dearborn, responded to this review

Thank you for your kind words. It is so nice to hear that our staff was such a great example of our Marriott culture! As General Manager, I value your feed back concerning your stay with us. My staff and I strive to exceed your expectations and we are constantly looking for ways to improve and make your stay with... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 24, 2015

I don't know what it looked like before the remodel, but the room with the king bed is awesome. The hot tub is nice. The pool has some suds floating on the top of it. I wasn't sure what it was, so I decided not to partake in swimming.

Was this review helpful? Yes
Maria W, General Manager at Courtyard by Marriott Detroit Dearborn, responded to this review

Thank you for your comments. I have shared your comments with our engineering department to ensure that this issue has been corrected. Maria Wyatt, General Manager More 

Portland, Michigan
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 21, 2015

Was told at 7:30 pm that the pool was closed, wasn't told why. Went to the front desk and asked why the pool was closed and told because a child took a crap in it. Said, "wow my three year old is gonna be upset." Front desk person said "I'm sorry but that's not my problem." Could have had this... More 

Was this review helpful? Yes 2
Maria W, General Manager at Courtyard by Marriott Detroit Dearborn, responded to this review

I apologize that you were unable to use all of the wonderful amenities that our property has to offer! I truely understand how important the pool is when you are traveling with young children. The greater disappointment is the manner in which our front desk staff member handled the situation. For that I am deeply sorry. Please be assured that... More 

Denver
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 3, 2015 via mobile

This Courtyard actually surprised me. The exterior is very old looking. The layout is the old atrium style square shaped donut and not that impressive or logistically practical. The interior, though, is quite impressive. Very modern, but still warm. The lobby is excellent and the staff was very accommodating. The room was also quite clean in appearance with modern furnishings.... More 

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Maria W, General Manager at Courtyard by Marriott Detroit Dearborn, responded to this review

It is nice to hear from a frequent Marriott Guest! Yes! You are correct! We are a first generation Courtyard hotel! I am happy to hear that you were pleased with our recent remodel and our services and look forward to having you as our guest again soon! More 

Dallas
Top Contributor
252 reviews 252 reviews
76 hotel reviews
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed January 25, 2015

Clean, staff friendly, but just average for Courtyard by Marriott. It appeared as though it used to be a Days Inn, which are OK, but I might be wrong. Definitely dated in some respects. It was a good stay but a little difficult to find after dark. I would stay again. I just thought being a Courtyard it would have... More 

Was this review helpful? Yes
Maria W, General Manager at Courtyard by Marriott Detroit Dearborn, responded to this review

I am happy that our staff provided the excellent hospitaltiy that you have come to know of a Marriott property. I apologize that you were disappointed in some of the physical aspects of the hotel. Please know that we take feedback from our guest very seriously! I have shared your comments and will do our best to make your next... More 

Boston, Massachusetts
Contributor
13 reviews 13 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 2, 2014

Nice, clean lobby, great front desk staff, has a store and a cafe/bar with food and drink. I would have preferred a separate restaurant/bar. Pool was treated wrong and had too much chlorine. Multiple guests complained and it actually irritated my skin. Elevator was in the very back of the hotel and suitcases do not roll well on the carpet.... More 

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Maria W, General Manager at Courtyard by Marriott Detroit Dearborn, responded to this review

Thank you very much for the detailed feedback on our hotel. I am happy to say that we have taken each of your comments and discussed them with the property departments to ensure that we succeed at improving our hotel for your next stay! We appreciate your loyal patronage with Marriott! More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 18, 2014

I travel for business with my family. It was very clean and the pool, hot tub and free wifi were exciting features for the my family. Location is quite convenient. I particularly like the business center with updated computers and printer. The breakfast was not included but there is a small restaurant with limited but very good choices and fair... More 

Was this review helpful? Yes 1
Maria W, General Manager at Courtyard by Marriott Detroit Dearborn, responded to this review

We appreciate your comments very much! It is our pleasure to host you and your family in our beautiful city! Hope to see you again soon! More 

Pickering, Canada
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 17, 2014

We stayed at the Courtyard Marriot, from Thrusday to Sunday, we were there for a hockey tournament. We were very nicely surprised with the hotel. The rooms were very modern, very clean, free wifi so the kids were excited about that. Free breakfast every morning. Pool and hot tub area very very clean. Location was very good too, stores very... More 

Was this review helpful? Yes
Maria W, General Manager at Courtyard by Marriott Detroit Dearborn, responded to this review

It was so nice to read your comments! We hope you come back to see us again soon! Good luck at all the hockey tournements! More 

Redford, Michigan
Contributor
14 reviews 14 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 15, 2014

We travel alot and decided to use points earned on a free king size room. We are in the market for some new furniture and chose this areas hotels because of the close proximity to Art Van and local mall. This was a mistake, let me explain. The hotel itself was very nice comfy beds, secure entry, restaurant on site... More 

Was this review helpful? Yes 1
Maria W, General Manager at Courtyard by Marriott Detroit Dearborn, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the Courtyard Detroit Dearborn. You indicated in your response that you were not able to get a good night's rest due to noisy guests in our hotel. I can understand how frustrating that must have been! I hope you will accept my sincere... More 

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