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All 15 Dearborn hotels

Extended Stay America - Detroit - Dearborn

2.5 of 5 Hotel   |   260 Town Center Drive, Dearborn, MI 48126
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Ranked #9 of 15 Hotels in Dearborn
A recent review
3 of 5 stars reviewed yesterday
TwofromChicago Chicago, Illinois
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34 reviews from our community

Traveler rating
    13
    4
    8
    2
    7
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11
3
Solo
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16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Chicago, Illinois
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed yesterday NEW

I was reluctant to book this hotel because of the terrible reviews. However, I found the hotel to be alright. The staff was friendly and the room was clean. It is a suitable place to stay. It is close to Fairlane Town Center (shopping mall) and Greenfield Village/Henry Ford Museum.

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Dallas, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

We arrived from Dallas, Tx, very tired and ready to sleep. Our room was not ready, but the staff at the front desk, Letitia Brown was eager to help us. She gave us a temporary room until our room was ready, and gave us a discount. She was very nice and empathetic that we had traveled so long and tried... More

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Dearborn, Michigan
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 9, 2014

My wife and I moved to the Dearborn, MI area for a job and stayed at Extended Stay Dearborn. The idea was we'd stay there until we found an apartment. Our room was reserved 2 weeks ahead of our arrival. We arrived after driving over 1,000 miles. The 1st 2 rooms they gave us were both super filthy and stank... More

Was this review helpful? Yes 2
South Orange, New Jersey
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 20, 2014

This room was the most disgusting I have ever seen. There was literally garbage strewn under the bed (empty soda bottles, food wrappers, papers, etc. The floors were sticky and the drapes and beddings were heavily stained. There was rotting food under the desk with swarming fruit flies. The hallways of the hotel had an unpleasant odor and it was... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Detroit - Dearborn, responded to this review

Thank you for your recent review of your stay. Please know that we are sincerely sorry that the cleanliness was not up to standard. To make sure this doesn't happen again, I have met with our housekeeping staff to review our cleanliness procedures and standards to ensure that your experience is not repeated. Our team is committed to satisfying our... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 1, 2014

This location is not where you want to be on a business trip! Dirty carpets, no shampoo/conditioner in the room, stained towels and bathtub. Extended stay residents on the "scary" side. People just outside the main entrance smoking....who knows what. No conference room available for business. Stay away....far away!

Was this review helpful? Yes 1
Rockford, Michigan
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed March 13, 2014

Got a hotwire room for a last minute stay. Hotwire is a gamble and this time we LOST BIG! Black sticky lumps scattered on carpet. Wall edging pulling away. Only 2 chipped plastic glasses in the cupboard and a cracked and chipped coffee pot. Arrived after a late flight at 3 am and requested a later check out and was... More

Was this review helpful? Yes 2
Dundas, Minnesota
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed January 22, 2014

There were some issues early on, including a hotel key that didn't work, and maintenance issues in the room. However, the staff fixed the situation to my satisfaction. The hotel is near a mall, which is good if you like to shop I suppose. I used the proximity of the hotel to Henry Ford Museum, which was a short trip... More

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed September 19, 2013 via mobile

Excellent Hotel i love thr grab& go breakfast. I wasted coffee on my shirt Thank god for the on site laundry.Love this hotel thanks again. First desk staff is awesome.My bed was very comfortable plus my back feel great.My room was very spacious clean beautiful.I told myself i would be here from now on 2 thumbs up. I love Extended... More

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Manager_11525, General Manager at Extended Stay America - Detroit - Dearborn, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm thrilled that you liked our grab-and-go breakfast as well as having laundry facilities on-site. It is also great to read that our staff provided you with such great service and that you found your room to be spacious as well as clean. Thank... More

Mount Sterling, Ohio
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 12, 2013

Stayed at the Extended Stay America for four days while visiting The Henry and Greenfield Village. The hotel is located in a great area...near highways, shopping, restaurants and the sites we wanted to visit. The staff was helpful and extremely friendly. The hotel however was terrible. It was worn, smelled, and carpets in the public areas were disgusting. Snips of... More

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Manager_11525, General Manager at Extended Stay America - Detroit - Dearborn, responded to this review

Katrena - I received a copy of your review, and wanted to take a moment to personally respond. I am so glad that you liked our hotel's location and our staff's service. Still, I am sorry that your room was unclean and had an odor. In response, I am working with our housekeeping staff to deep clean your room and... More

Dearborn, Michigan
Reviewer
5 reviews 5 reviews
1 of 5 stars Reviewed September 4, 2013

Stayed here for 42 days due to my travel coordinator booking mix-up. Regretted 42 days. Would never recommend it, but nevertheless, I will give the fairest possible review. Good: Great location. Highways, shopping, restaurant and activities are all close. Parking was plentiful. Stove, cupboards, fridge, bathroom sink and counter and kitchen floor (wood - smart idea) were all clean Bad:... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Dearborn, responded to this review

Thank you for taking the time to write a review of your stay. I am so glad that you liked our hotel's location and having a fully equipped kitchen at your disposal. Still, I am very sorry for the level of cleanliness in your room and that our WiFi did not always work properly for you. In response, I am... More

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Additional Information about Extended Stay America - Detroit - Dearborn

Address: 260 Town Center Drive, Dearborn, MI 48126
Phone Number:
Location: United States > Michigan > Dearborn
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Detroit - Dearborn 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Extended Stay Dearborn
Dearborn Extended Stay

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