Im staying by the week i go home on the weekends I return monday morning to find the toilet in my room pluged , I told the front desk she then let me in an occupied room to use there bathroom I returned after work to find my room had not been cleaned as scheduled and the toilet problem not... More

saw this hotel while driving by,we stopped in to check rates.colette and carrie were very helpful and talked us into staying,the room was clean and comfortable and just what we were looking for.colette recommended the henry ford museum and the titanic exhibits and it was fantastic.whenever i come back to this area i will definitely stay there again.

Whenever i have to be away from home i search for Extended Stay Hotels.The staff here are very professional, from the way they dress to the way they patiently deal with people like me that have accounting problems. Colette the manager was professional in taking the time to explain some charges i did not understand. The grounds are always free... More

First off the STAFF is something else. . . they truely go above and beyond their duties. Rooms were clean, bed was new, pillows were good! Kitchette was well kept and everything worked. Very clean overall!! Laundry room was clean and every machine and dryer worked. Staff was very helpful from the first moment we walked in. Housekeepers were very... More

If you are looking for a 5 star hotel, this definitely isn't that, so don't bother. But what it is is a conglomeration of people who are away from their families who, through coming and going and hanging out in the halls, become family. This is also true of the staff here. Most of the staff is stand offish and... More

This place feels like home away from home. everybody is really nice especially the Hotel manager Ms. Collette Childress. She is very kind, professional and friendly and always helps out with anything asked for. I will choose this over anyother place on the planet. Kudos to Extended Stay and their dearborn staff :)

If you are looking for an equivalent experiencing of staying on skid row then this is your place! Staff is rude, apathetic and have an IQ of a Chia Pet. Rooms are very filthy. Doors and walls look like they haven't been cleaned in years and the carpet is mostly stained and filthy! Our socks were black from just walking... More

Hard mattress, hard pillow, "lived-in" too much. Just minimal and overpriced.

I was staying in one of the filthiest Extended Stay Americas in Sterling Heights Mi and had to move to another in Dearborn, Mi. I had made my reservation on Friday to check in on Monday. When I arrived at 3pm my room was not ready and was told that I could come back in an hour. There was a... More