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Extended Stay America - Detroit - Dearborn

2.5 of 5
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260 Town Center Drive, Dearborn, MI 48126
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Extended Stay America - Detroit - Dearborn
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Ranked #9 of 16 Hotels in Dearborn
A recent review
3 of 5 stars Reviewed June 2, 2015
Dave H Toronto, Canada
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39 Reviews from our TripAdvisor Community

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    10
    3
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13
3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Toronto, Canada
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed June 2, 2015

Satisfactory stay. Bed is comfortable and staff are friendly. Kitchenette had 2 stovetop burners, fridge and microwave, all in good condition. No cutlery, dishes or pots in room kitchenette, nor is there a coffee maker in the room, breakfast is sparse, muffins, granola bars, oatmeal packs and coffee. Ok for the price.

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Newark, DE
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 22, 2015

Last minute trip and needed inexpensive place for an overnight stay. Selected this hotel from Priceline.com menu. Hotel was modest (no hair dryer, standard accommodation) but at a very inexpensive price it met my needs. The staff was very helpful providing information about the local area and places I needed to go.

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1 review
1 of 5 stars Reviewed March 3, 2015 via mobile

$100 deposit which is 2x the cost of the room. Terrible, rude front desk agent. Lock doors after 10, so if you check in afterwards, you have to call the front desk from outside and wait for someone to let you in. Ants in the bathroom and refrigerator had an odor.

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Travelers are raving about these Dearborn hotels

Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed December 3, 2014

No frills. The hotel was clean but looked worn. The hallway carpets were very stained. When we were checking in there was what seemed like a work crew checking in. They had heavy dirty work boots so I suppose I shouldn't be surprised. For guests like this they are away from home for long periods and you get a weekly... More 

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Cypress, Texas
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed October 31, 2014

I guess you get what yoy pay. For $59 I shouldn't complain, but this hotel is run down and very basic. The carpets in the hallways are very stained, the sheets very thin and the towels don't liok clean. I stayed 4 nights and my roon was never cleaned. The so called breakfast is watery coffee and a muffin. They... More 

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Chicago, Illinois
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed October 20, 2014

I was reluctant to book this hotel because of the terrible reviews. However, I found the hotel to be alright. The staff was friendly and the room was clean. It is a suitable place to stay. It is close to Fairlane Town Center (shopping mall) and Greenfield Village/Henry Ford Museum.

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Dallas, Texas
1 review
5 of 5 stars Reviewed September 18, 2014

We arrived from Dallas, Tx, very tired and ready to sleep. Our room was not ready, but the staff at the front desk, Letitia Brown was eager to help us. She gave us a temporary room until our room was ready, and gave us a discount. She was very nice and empathetic that we had traveled so long and tried... More 

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Dearborn, Michigan
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed September 9, 2014

My wife and I moved to the Dearborn, MI area for a job and stayed at Extended Stay Dearborn. The idea was we'd stay there until we found an apartment. Our room was reserved 2 weeks ahead of our arrival. We arrived after driving over 1,000 miles. The 1st 2 rooms they gave us were both super filthy and stank... More 

Was this review helpful? Yes 6
South Orange, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed August 20, 2014

This room was the most disgusting I have ever seen. There was literally garbage strewn under the bed (empty soda bottles, food wrappers, papers, etc. The floors were sticky and the drapes and beddings were heavily stained. There was rotting food under the desk with swarming fruit flies. The hallways of the hotel had an unpleasant odor and it was... More 

Was this review helpful? Yes 4
Manager_11525, General Manager at Extended Stay America - Detroit - Dearborn, responded to this review

Thank you for your recent review of your stay. Please know that we are sincerely sorry that the cleanliness was not up to standard. To make sure this doesn't happen again, I have met with our housekeeping staff to review our cleanliness procedures and standards to ensure that your experience is not repeated. Our team is committed to satisfying our... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 1, 2014

This location is not where you want to be on a business trip! Dirty carpets, no shampoo/conditioner in the room, stained towels and bathtub. Extended stay residents on the "scary" side. People just outside the main entrance smoking....who knows what. No conference room available for business. Stay away....far away!

Was this review helpful? Yes 2
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