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Country Inn & Suites Dearborn

2.5 of 5 24555 Michigan Ave., Dearborn, MI 48124 (Formerly Holiday Inn Express & Suites Dearborn West)
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Country Inn & Suites Dearborn
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Country Inn & Suites Dearborn
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89 reviews from our community

Traveler rating
    31
    28
    14
    9
    7
See reviews for
25
14
5
28
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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    (89)
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    (12)
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    (26)
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    (25)
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    (26)
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Akron, Colorado
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 25, 2015

The good thing about this hotel is it was close to where we needed to be the next morning. On the other hand, there was trash in the parking lot, on the tables in the breakfast room, lying in the halls, etc. Our room wasn't ready when we got there AFTER check-in time and even then, there were no clean... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 2
CarlsonRezidor, Online Customer Care at Country Inn & Suites Dearborn, responded to this review

We're so glad to hear that the hotel's location worked out for your trip! However, we regret to hear about some of the conditions during your stay and the delay you experienced during check-in. It's good to know that staff was able to assist you with these issues, but we certainly agree that this should have been handled before your... More 

Taylor, Michigan
Top Contributor
57 reviews 57 reviews
8 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed January 19, 2015

My wife and I decided to have a mini celebration of our 12th Anniversary. We would have dinner, stay in a hotel and catch a movie. We thought Country Inn and Suites in Dearborn, Michigan would convenient . I prefer making reservations through the actual hotel web site. The reservation site was easy to use. I was lucky to reserve... More 

Was this review helpful? Yes 3
Indiana
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 16, 2015

The room was huge. Maybe it was a suite, but even so it was huge. The staff was friendly and helpful and the 2 1/2 star designation doesn't do this hotel justice. I am sure it helps that this is a new property, but that doesn't explain the wonderful staff. The all packaged free breakfast is really beneath this property.... More 

Was this review helpful? Yes 4
Toledo, Ohio
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 15, 2015

I came here on a vacation with my family and Truly enjoyed ourselfs, very friendly employees always greeted with a smile . Our room was very clean, the housekeeping Manager I believe her name was Trena was a lot of help. she was very friendly and always had a smile. The pool was great, except wish there was bigger towels... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 3
toronto
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 22, 2014

I really enjoyed my stay here with my husband and 3 kids. The people who work there are so helpful and nice, really easy to talk to. My kids really enjoyed the pool and we didn't have to rush because the pool closes at midnight which is a plus. The breakfast was okay, I would recommend this place and I... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 3
Belle River, Canada
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed December 16, 2014

We stayed here this past week to see the Holiday Nights at Greenfield Field. I chose this hotel because it was newer and we had stay at a Country Inn and Suites in Niagara Falls, and were very happy with both the service and the accomadations. I can not say the same about this property. We were met by a... More 

Was this review helpful? Yes 2
Dave K, Director of Sales at Country Inn & Suites Dearborn, responded to this review

We sincerely apologize for the experience you endured at our new hotel. We are working diligently to resolve the issues as quickly as possible. We hope that you would give us a second chance when you are in the area again. Thank you. More 

Alpena
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 15, 2014

When we checked in, we were told that check out was at noon. We got off the elevator on the fourth floor, and you could strongly smell marijuana like it was coming out of the electrical door office, so I'm unsure if it was staff or someone in a nearby room. We were immediately told that the hot water was... More 

Was this review helpful? Yes 2
Dave K, General Manager at Country Inn & Suites Dearborn, responded to this review

Thank you for writing a review regarding your most recent experience with us. Please contact the management to further discuss your experience. We will be glad to make it right with you. More 

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Additional Information about Country Inn & Suites Dearborn

Address: 24555 Michigan Ave., Dearborn, MI 48124 (Formerly Holiday Inn Express & Suites Dearborn West)
Phone Number:
Location: United States > Michigan > Dearborn
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Dearborn 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Holiday Inn Express & Suites Dearborn West Hotel Dearborn
Holiday Inn Express And Suites Dearborn West

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