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Novotel Trabzon

4.0 of 5 Cumhuriyet Mah kasustu Beldesi, Yomra 61250, Turkey
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Certificate of Excellence 2014
Novotel Trabzon
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Novotel Trabzon
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141 reviews from our community

Traveler rating
    66
    57
    8
    4
    6
See reviews for
37
24
5
45
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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    (27)
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    (53)
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    (21)
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Jeddah
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

Unfortunately, it wasn't a good experience this time in Novotel Hotel in Trabzon. I have booked a room one and half month ahead, however, I didn't get my prefered room. I requested for non smoking, but I got smoking room which annoying to me and my family. Although I'm a member of Accour chain of hotels, I didn't get any... More 

Was this review helpful? Yes
Oguzhan B, Ön Büro Müdürü at Novotel Trabzon, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Trabzon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest... More 

Odessa
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is nice and almost matches Novotel chain 4 star criteria. Pluses- excellent price for this time of the year, SPA centre,good breakfast,nice and spacious rooms, Minuses -cool as for winter time water in the pool,the food in the restaurant except breakfast was awful and too expensive+ waiter deducted tips from the bill himself as he decided it should... More 

Was this review helpful? Yes
Oguzhan B, Ön Büro Müdürü at Novotel Trabzon, responded to this review

We are honored to note your satisfaction with our service and that you had an excellent stay with us. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Your feedback is extremely valuable to us as it helps us improve the quality of our service... More 

Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 4 weeks ago

This is my second time, I have been at this hotel and it just keeps getting better, I recommend using the In Balance massage center, they are well worth it. The hotel has nice firm beds and excellent food! The service all over the hotel is wonderful. I recommend to anyone looking for hotel with nice feel and view.

Was this review helpful? Yes
Oguzhan B, Front Office Manager at Novotel Trabzon, responded to this review

We are honored to note your satisfaction with our service and that you had an excellent stay with us. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Your feedback is extremely valuable to us as it helps us improve the quality of our service... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 23, 2014

Really good hotel, I loved it I think it's the best choice in Trabzon, and it is right on the sea and there is a big mall next to it. The staff are amazing, they all so polite and classy. And its on the main street of Trabzon. If I'm ever in Trabzon again, I'll book in it for sure.

Was this review helpful? Yes
Oguzhan B, Front Office Manager at Novotel Trabzon, responded to this review

We are honored to note your satisfaction with our service and that you had an excellent stay with us. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Your feedback is extremely valuable to us as it helps us improve the quality of our service... More 

Tabriz, Iran
Contributor
12 reviews 12 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 12, 2014

located out of city and you need a car to go to city but there are several shopping center near the hotel. rooms are small and perfect for two person. but very clean and comfortable. this hotel is VIP hotel(4 star). and located close to beach that you can go directly to swimming in black sea and take sun shower... More 

Was this review helpful? Yes
Oguzhan B, Front Office Manager at Novotel Trabzon, responded to this review

We are honored to note your satisfaction with our service and that you had an excellent stay with us. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Your feedback is extremely valuable to us as it helps us improve the quality of our service... More 

Istanbul, Turkey
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 7, 2014

As it is written in the headline, I had really comfortable staying in this hotel. Room was clean, staff was the perfect, there is a very nice garden and also beach. I had really nice garden and beach view from my room. (Room was on the 2nd floor). Sometimes the service is going to be slow but I dont complain... More 

Was this review helpful? Yes
Oguzhan B, Front Office Manager at Novotel Trabzon, responded to this review

Dear Guest, We thank you for choosing Novotel Trabzon, We are honored to note your satisfaction with our services and it is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. We look forward welcoming you back in Novotel Trabzon in the near future. Sincerely Yours,... More 

Abu Dhabi, United Arab Emirates
1 review
5 of 5 stars Reviewed August 7, 2014

the location is far from city center but the breakfast is good and faculty of hotel is ok. the room is neat,clean and nice view of black sea.the reception man is helpful and advice for famous location to visit

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes
Oguzhan B, Front Office Manager at Novotel Trabzon, responded to this review

We are honored to note your satisfaction with our service and that you had an excellent stay with us. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Your feedback is extremely valuable to us as it helps us improve the quality of our service... More 

Muscat Governorate, Oman
Top Contributor
58 reviews 58 reviews
42 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed June 17, 2014

We stayed at this hotel despite the busy season for the hotel due to the popularity of this hotel among tourists coming from the Arabian Gulf (summer visitors). The rooms are excelent as well as the management and front line staff. The breakfast buffet was good though I thought It would have been much better to have more turkish influence... More 

Was this review helpful? Yes
Oguzhan B, Front Office Manager at Novotel Trabzon, responded to this review

We are honored to note your satisfaction with our service and that you had an excellent stay with us. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Your feedback is extremely valuable to us as it helps us improve the quality of our service... More 

Prague, Czech Republic
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 27, 2014

I´ve stayed in this hotel twice already during my layovers as an airline crew. Honestly I have to say I wasn´t disappointed! The rooms are in perfect condition, very clean (and the cleaning service is very good as well) and nice, especially the corner rooms with the ocean view. On the other hand it costs a fortune to stay there... More 

Was this review helpful? Yes
Oguzhan B, Front Office Manager at Novotel Trabzon, responded to this review

Dear Guest, We thank you for choosing Novotel Trabzon We are honored to note your satisfaction with our services and it is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. We look forward welcoming you back in Novotel Trabzon in the near future. Sincerely Yours, More 

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Additional Information about Novotel Trabzon

Address: Cumhuriyet Mah kasustu Beldesi, Yomra 61250, Turkey
Location: Turkey > Turkish Black Sea Coast > Trabzon Province > Yomra
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Trabzon 4*
Number of rooms: 200
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Also Known As:
Novotel Trabzon Hotel Trabzon

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