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Crown Metropol Perth

Certificate of Excellence
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Great Eastern Highway, Burswood, Western Australia 6100, Australia
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837 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crown Metropol Perth
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1 review
5 of 5 stars Reviewed April 27, 2015

We have been staying at crown and long before that when it was burswood intercontinental we have always had top rate service. The staff are very accomadating and welcome us back like family at front desk and especially 9 lounge the staff are great and the new manager Laura is very obliging also. What a great team she has inherited... More 

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WA
Level Contributor
47 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed April 25, 2015

My family and I stayed here for one night (2 rooms - 5 Adults) over the Anzac weekend. When booking I decided to go with the package deal that included the room, canapes and drinks from 5.30 to 7pm and breakast on the 9th floor. The room was great, except the beds were so hard my husband and I both... More 

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Shaun D, General Manager at Crown Metropol Perth, responded to this review

Thank you for your comments. It is disappointing to read that we failed to meet your expectations during your recent stay with us. We value your comments as it allows us to view our operational procedures for the guest perspective. Please be assured that your comments will be shared with the Management team as we continually strive to provide our... More 

Perth, Australia
Level Contributor
59 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed April 25, 2015

The whole complex is fabulous and the hotel is beautiful. You gotta love the glass lifts and the rooms are really nice. Our view was over the pool area which is absolutely magnificent. It was spoiled slightly by the construction of the Crown Towers next door hanging over it, but nonetheless, it is a truly impressive part of the hotel.... More 

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Ferndale
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 23, 2015

What a great time Jo and I had at the Crown last Wednesday evening. The show Illusionist 2.0 was fantastic, the accommodation beyond our expectations and the food at the Atrium for dinner and Breakfast delicious. All the staff were friendly and well mannered and very helpful. We learnt the rules of Baccarat and lost $10 on the pokies.

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Adelaide, Australia
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
2 of 5 stars Reviewed April 23, 2015

We just had the 1 night staying in a room with our kids. The whole experience was ok, we requested a late checkout but it took ages (3 phone calls) to get a response. Room was not bad, great bath, reasonable view, efficient check in, fabulous dinner at Guilliames, pool area ok but what totally destroyed it was the stupid... More 

Was this review helpful? Yes 1
Shaun D, General Manager at Crown Metropol Perth, responded to this review

Thank you for your feedback. Firstly, may I express my sincere apologies for the disturbance provided by the alarm clock in your room. Your comments will be shared with the team so as to assist in avoiding occurrences such as this. We hope that you may return some time in the future and your experience a more enjoyable one. Thank... More 

Jakarta
Level Contributor
94 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed April 21, 2015

The best and most convenient hotel due to entertainment surrounding the facilities. Restaurant are great and maybe some of the best restaurants in Perth like Nobu, Rockpool and others. Swimming pool is good and it's big but the water is too cold, but the kids all enjoying there. . Perth always seems too quite for me, so staying here with... More 

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Perth, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 21, 2015

We recently stayed at Crown Metropol for my 40th birthday. We took advantage of being a Crown club member to get a special hotel rate in my birthday month. The staff, as always, were friendly and welcoming and our room was lovely. We could not fault our time there at all and loved having so many nice restaurants in the... More 

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Perth, Australia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 21, 2015

We recently had an overnight stay at Crown Metropol Perth and we were very impressed with the staff & services provided at the hotel. The location is perfect for many restaurants - some 5 star & other casual restaurants but all offer good value for money .

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Sydney, Australia
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 18, 2015

I stayed in a King Luxe room which was really spacious. Food was very good. Location was near airport. Direct access to the Casino which is open 24hrs, and loads of restaurants and bars in very close walking distance from the hotel. You should get a Crown Club from the Casino when you arrive as it will give you discounts... More 

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Melbourne, Australia
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed April 14, 2015

Crown Metropol Perth is always a favourite! Facilities are fantastic. Shopping, restaurants at your doorstep. Great rooms, friendly staff, excellent service, great pool area. COme back here time and time again! Well done Crown!

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