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Crown Metropol Perth

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Great Eastern Highway, Burswood, Western Australia 6100, Australia
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crown Metropol Perth
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HK
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We paid Aud250 per night and the room don't even come with complimentary mineral water. This is 1st time we stay in hotel that doesn't provide drinking water. Food trays were left outside our room on the day we checked in til next morning.

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Andrew C, General Manager at Crown Metropol Perth, responded to this review

Thank you for your feedback. At this point in time complimentary bottled water is not included in guest rooms and I will take your comments on board for review. It is hoped that your were able to experience some of the facilities on offer at Crown and that you may return some time in the future. Sincerely, Andrew Cairns Executive... More 

Perth, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

This weekend was made for my husbands 50th birthday and I had organised a surprise breakfast with over 50 people attending the Atrium the next morning. When I rang a couple of days before to confirm, I come to find that our room had not been booked for our stay and that if we wanted to stay it would cost... More 

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Sydney, Australia
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great hotel, although looking a little tired around the edges. We had a room on the second floor overlooking the river. The grounds are well maintained and its a good place to go for river walks, the city is only a couple of k's away. Very good buffet breakfast selection, staff are very friendly.

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Andrew C, General Manager at Crown Metropol Perth, responded to this review

Thank you for your comments. It is pleasing to note that you were able to take advantage of the close proximity to the river as it is indeed, a perfect location for walks along the foreshore. I am also pleased that you enjoyed the buffet breakfast and will pass this feedback on to our Food & Beverage Department. Once again,... More 

Greater Perth, Australia
Level Contributor
127 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Crown Metropole ticks all the boxes. The rooms are spacious, outstanding furnishings and very comfortable bedding. Upon check-in we were informed of an upgrade to river views. It was a pleasant surprise as I was celebrating a special occasion. As well, they provided a bottle of champagne and chocolates. We ate breakfast in the buffet area and the selection should... More 

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Wundowie, Western Australia, Australia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I always enjoy staying at the Metropol. The beds are extremely comfy, the staff are always very friendly and helpful. The breakfast at the Atrium is to die for. Although if you are going to have breakfast at the Atrium make sure to book it when making your reservation cause you will only pay $25 for adults instead of $39.... More 

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Perth, Australia
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had stayed here when it was the Intercontinental and the renovations that have been done are fantastic. Rooms are beautiful, spacious, comfortable and cozy. Check in/out was quick and both times we have stayed here, reception have allowed us to check in much earlier than the stated check in time, which was a great bonus for us. Elevators are quick,... More 

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Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I can't say a bad thing about this place. The staff we brilliant, the refurbishment is excellent and food and drink venues were top shelf. Big changes since it became Crown and plenty more to do than just gamble

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Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed at the Crown for two nights as part of a package deal fly drive arranged from Sydney .While the Metropol is big,brassy and located ideally on the river with magnificent views it just seem to lack any soul.The rooms were good without being opulent,the view was to die for,service was adequate.Compared to a lot of five star accomodation the... More 

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Andrew C, General Manager at Crown Metropol Perth, responded to this review

Thank you for your feedback. Your comments are a valuable insight in to how our guests view our property in relation to the Complex as a whole. We are committed to providing a 5 Star experience and are fortunate to be able to provide our guests with a large variety of choices with regards to dining experiences, entertainment etc. Naturally,... More 

Perth, Australia
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a very nice place to stay since they upgraded it. Nice room that is clean with plenty to do in the casino and restaurant areas. The restaurants in the building are nice but very busy, a booking is a must if possible or you will wait up to 2 hours for a table. also be sure to join... More 

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