We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 2 Burswood hotels

Crown Metropol Perth

5.0 of 5 Resort   |   Great Eastern Highway, Burswood, Western Australia 6100, Australia
Hotel website
Hotel deals
Hotel amenities
Special Offer
Family Blockbuster
Save Saved
You added Crown Metropol Perth to your Saves list
Crown Metropol Perth
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
73%
Ranked #1 of 2 hotels in Burswood
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
Tarsh C Perth, Australia
  • Overview
  • Reviews (490)
  • Photos (150)
  • Amenities
  • Room tips (156)
  • Location
  • More
Write a Review

490 people have reviewed this hotel

Traveler rating
    204
    155
    80
    33
    18
See reviews for
61
228
10
102
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
There are newer reviews for Crown Metropol Perth
See the most recent reviews
Perth, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The room alone is beautiful and the speedy room service is fantastic but the staff are just not interested. Room key kept locking us out of the elevator- concierge took 2 goes to fix it but didn't step out from behind his desk to check himself if it was working, not even an apology for the inconvenience. Check in/ check... More

Was this review helpful? Yes
Perth, Australia
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

So we decided to go to the Merrywell for birthday drinks for my friend on Saturday night. After standing and waiting at the bar for almost 15 minutes to get a drink we finally move outside to enjoy it. They definitely don't have enough staff on there were about 6 serving inside and one poor guy serving outside he was... More

Was this review helpful? Yes
takoradi
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is our go hotel for any special occasion. Recently we stayed for 1 night for my 40 birthday celebrations. Check in was fast. We got our interconnecting rooms as requested. 2 bottles of complimentary bubbly were provided which was very nice. The room was very spacious and oh so comfortable. Love the fluffy white bath robes. Staff very friendly... More

Was this review helpful? Yes
Perth, Australia
1 review
4 of 5 stars Reviewed 3 weeks ago

Very comfortable and clean rooms. Staff were friendly and helpful. Attended a conference and facilities were good with very nice lunch and morning tea. Cost of underground parking has gone up considerably since last year when I paid $10 per day and this year it was $15 per day (with Crown Club discount).

Was this review helpful? Yes
Perth, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

We've stayed here several times before and had a great stay. However, construction on the Crown Towers complex is now underway. After a 2:00am finish at the casino we were planning a leisurely Saturday morning sleep in. At 7:19am the construction noise started and it was impossible to sleep through. A very loud, irritating, continuous bang, bang, bang, bang. As... More

Was this review helpful? Yes
Perth, Australia
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Hotel bars, restaurants and theatre provided excellent service and atmosphere. Shame we were refused entry to the Casino by abusive security staff. As a retired couple with my wife wearing her warm Uggies we were told we were not welcome because of the footwear but no official reason was given, indeed the dress code has no reference to boots! Don't... More

Was this review helpful? Yes
Perth, Australia
Top Contributor
63 reviews 63 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago

When we arrived approx 4.30pm the line to check-in was almost out the front doors of the venue. It took ages to get to the front of the line but the staff were lovely. Our booking we had included breakfast and their booking did not reflect ours. When we proved it they changed their system to suit. We also thought... More

Was this review helpful? Yes
Perth, Australia
1 review
1 of 5 stars Reviewed 3 weeks ago

This weekend we stayed at the Crown Metropol hotel as my cousin wedding and he had his reception in the Astral Ballroom. We were disappointed check in time was at 3, as the wedding ceremony didn’t finish until later we didn’t arrive to the Crown until 4:15 which we waited in line for 45 mins to 1 hr only to... More

Was this review helpful? Yes
Perth, Australia
Contributor
16 reviews 16 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is my favourite hotel in Perth, the location is great and the staff are fantastic. The rooms are always clean and have all the amenities you will need. The rooms are decorated luxuriously and have a big big bath to enjoy. The restaurants on-site are great and I would recommend eating at Rockpool bar and grill as the food... More

Was this review helpful? Yes 1
Perth, Western Australia
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I are locals but booked in to the Crown on Friday night to celebrate our wedding anniversary. Went to a show, ate at Nobu and staying at the newly renovated and re-badged Crown...it can't get much better than that. The show was great, Nobu was awesome and everything about Crown was memorable yes everything...even the construction noise... More

Was this review helpful? Yes 3
Owners: What's your side of the story?
If you own or manage Crown Metropol Perth, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Crown Metropol Perth? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crown Metropol Perth

Address: Great Eastern Highway, Burswood, Western Australia 6100, Australia
Phone Number:
Location: Australia > Western Australia > Greater Perth > Burswood
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Crown Metropol Perth 5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Expedia, Orbitz, Travelocity, Priceline, Tingo, HotelTravel.com, Venere, TripOnline SA, getaroom.com, TravelClick, BookingOdigeoWL and Hotels.com so you can book your Crown Metropol Perth reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Burswood Hotel Perth

150 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (124)
Viewed
Room/suite (22)
Viewed
Hotel & grounds (33)
Viewed
Pool/beach area (19)
Viewed
View from room (22)
Viewed
Dining (5)
Viewed
Bathroom (9)
Viewed
Family/play areas (1)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (27)
Viewed
Hotel & grounds (15)
Viewed
Pool/beach area (1)
Viewed
Room/suite (3)
Viewed
Other (8)

Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
On the banks of the world-famous Swan River overlooking the stunning sun kissed backdrop of the Perth city skyline, Crown Metropol Perth redefines luxury accommodation offering a distinctive, modern and unmistakably luxurious escape.Each of Crown Metropol Perth’s guest rooms are abundant with space and natural light and feature high-tech entertainment facilities, plush furnishings and spacious bathrooms, plus guests have access to our renowned resort-style pool area, children’s zone and glamorous ISIKA Perth. ... more   less 
Number of rooms
397

See which rooms travelers prefer