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Crown Metropol Perth

5.0 of 5 Great Eastern Highway, Burswood, Western Australia 6100, Australia
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Certificate of Excellence 2014
Crown Metropol Perth
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707 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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surfers paradise
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

To celebrate me and my partners 6th Anniversary together, we decided to splurge our annual savings on the Infinity suite at crown metropol Perth. Once i notifiedd check in staff of which room i was to stay in, they almost turned supremely pleasant, i assume as were paying a tonne it happens :) We had our luggage taken up, and... More 

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Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

After living in Perth for 30+ years I finally took the plunge to stay for a night for a celebration night with the girlfriend. I took the King Luxe room with views of the river which was nice as you'd expect. The room was immaculate, and well presented with nice little amenities. We spent most of our time by the... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW via mobile

Bad checkin experiencing don't set the right mood for your stay. Checkin staff were unhelpful and quite abrupt. Rooms weren't serviced until very late in the day (after 4pm) and pool area although nice was overcrowded with arguments breaking out around us about 'stolen' pool lounges with staff not offering any assistance to quell spoiling the experience for other pool... More 

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Perth, Australia
Contributor
18 reviews 18 reviews
16 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I found the staff very helpful & very attentive. I think we chose a bad wend, as security was a bit over the top. Twice I had to ask them to leave my 16 year olds alone sitting in the foyer area whilst I cued for Theatre tickets. My only other issue was being charged for internet usage twice per... More 

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Perth Western Australia
Top Contributor
73 reviews 73 reviews
23 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Crown Metropol Perth is good but compared to other 5 stars around the world, its overrated. I find Crown Promenade in Melbourne to be of a better standard. The hotel is atrium style, so all levels overlook a central lobby/atrium area which includes a bar and restaurants. The glass lifts are fun, the rooms are a good size and amenities... More 

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Kalgoorlie
Contributor
15 reviews 15 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Hotel itself OK though the aircons in the rooms are shocking. Could not get it below 24 degrees even after moving rooms. Couldn't sleep very well at all. We had a club room at $600 per night for 3 nights bit of a waste of money. The club rooms nibbles are a bit of a joke I would say leftovers... More 

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Shaun D, General Manager at Crown Metropol Perth, responded to this review

Thank you for your feedback. I wish to extend my apologies for any issues experienced with regards to airconditioning and it is disappointing to learn that on this occasions, we have failed to meet your expectations. Your comments will be shared with the management team as we are committed to providing our guests with a memorable and enjoyable experience. All... More 

Westernaustralia
Top Contributor
51 reviews 51 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

It was our sons 40th Birthday and if you are a Crown member and they have availability you can stay for a very competitive rate. I stayed in 2010 and have to say that it has improved so much, the rooms are beautiful, We had a view of the beautiful Swan River. Everything in the room is quality. The swimming... More 

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Perth, Western Australia, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Comfortable hotel / resort style with world class restaurants as part of the complex French bistro japenese rockpool to name a few attached to casino Beautiful pool childrens area too plus option for semi private smaller pool with cabana for extra cost, Need to ask for views of river. Good area to cycle walk by river

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Perth, Australia
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed last weekend for my birthday as we were seeing a show. My partner had booked via wotif and there was an issue as she forgot photo ID. The staff at check in were very helpful and rang wotif to arrange for the booking to be changed into my name so they could use my photo ID. If you... More 

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Houston, Texas
Top Contributor
183 reviews 183 reviews
26 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 1 week ago

I really had a great week plus stay at this grand hotel. The hotel design is modern with a lot of natural light from a glass ceiling in a huge very well done lobby. The lobby connects many fine dining resturants and the pool, work out area and ball rooms as well as the casino and less expensive food court.... More 

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Additional Information about Crown Metropol Perth

Address: Great Eastern Highway, Burswood, Western Australia 6100, Australia
Phone Number:
Location: Australia > Western Australia > Greater Perth > Burswood
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Crown Metropol Perth 5*
Number of rooms: 397
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Also Known As:
Intercontinental Burswood Hotel Perth

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