We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crown Promenade Perth

Hotel website
Hotel deals
Bolton Avenue & Great Eastern Highway, Burswood, Western Australia 6100, Australia (Formerly Holiday Inn Burswood)
Offers & Announcements
Winter Comforts
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Crown Promenade Perth
View Map
Add Photo Write a Review

607 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    171
    232
    131
    49
    24
See reviews for
56
223
39
152
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (607)
  • Mar-May only
    (172)
  • Jun-Aug only
    (182)
  • Sep-Nov only
    (112)
  • Dec-Feb only
    (141)
All months
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Ive stayed here a few times now, always the night before we fly out to bali, i do like it with its cosy and modern feel. Most staff are auper friendly some dont know how to crack a smile... it is a little annoying the parking is quite a walk if you dont want to pay $50 to have your... More 

Was this review helpful? Yes
Perth
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at Crown over night because we were at Crown to see Dirty Dancing. The hotel was excellent. Bubbles on arrival, quick check in. Clean room, the best bed I've ever slept on, we could not fault the hotel it room. We will be back

Was this review helpful? Yes
Perth, Australia
Level Contributor
47 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband surprised me for my birthday with a very well planned night at this fantastic hotel. They worked with him to plan an unforgettable night and they succeeded! The spa suite was perfect. Strawberries, champagne, cheese platter, chocolate sauce, massage oils and a large bed. Room service was on time with breakfast and the food was fresh! The spa... More 

Was this review helpful? Yes
Newcastle, Australia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We really enjoyed our stay at the Crown. The room was modern and the bed was really comfortable. The location is excellent, close to the airport and close to town. There are always taxi's there 24/7 for the casino which is really convenient. We had breakfast included in our package and I would recommend that as the food was exceptional.... More 

Was this review helpful? Yes
Perth, Australia
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We were very impressed! The room's decor is modern and bright. Room wasn't large but big enough for us. Large wardrobes so you can put luggage & clothes away. Beds were very comfy! Smart TV a bonus with great picture quality. Staff are friendly & the welcome drink - a glass of champagne was a nice touch!! We would definitely... More 

Was this review helpful? Yes
Perth, Australia
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is a nice clean mid range hotel. Nothing special but not outstanding either. I agree with a previous post - the shower controls are crazy because they cannot be accessed if you are not actually standing in the bath due to the one way swinging screen. We ordered room service and were informed that it would be 30 -... More 

Was this review helpful? Yes
Greater Perth, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I have never been to this hotel before, but know that it has had a "Crown make-over". The result in terms of look and room quality is quite good. A few signs that it was an old motel type of place, but overall décor is quite nice. Main problem with the hotel was having to ask at least three times... More 

Was this review helpful? Yes 1
Sophie T, Hotel Administrator at Crown Promenade Perth, responded to this review

Dear Melvin888, Thank you for taking the time to write a review on Crown Promenade Perth. I was glad to read that you enjoyed our new rooms during your recent stay with us. However I was disappointed that you experienced some delay in having one of your requests fulfilled. This is certainly not the level of standard we aim to... More 

Perth, Australia
Level Contributor
225 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here one Friday night. Hotel is fine and as expected for the price. The glass of bubbly on checking in was a pleasant and unexpected surprise! Staff were all pleasant and helpful. Room was clean, modern, and nicely decorated. There are ample power outlets near both sides of the bed and at the desk, and all are placed high... More 

Was this review helpful? Yes
Sophie T, Hotel Administrator at Crown Promenade Perth, responded to this review

Dear Rhonda B, Thank you for taking the time to write a review on Crown Promenade Perth. I was glad to read that you enjoyed our new rooms during your recent stay with us as well as the level of service received from our teams. However I was a little concerned reading about the issue you experienced with the shower... More 

Karratha, Australia
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is local to home. We were staying for one night to save having to find our way home after a function elsewhere in the Crown complex. So our use of the facilities was very limited. Staff at reception were very helpful. We were impressed by the layout and fitout of the rooms. They are not particularly large but... More 

Was this review helpful? Yes
Sophie T, Hotel Administrator at Crown Promenade Perth, responded to this review

Dear Pilbara1953, Thank you for taking the time to write a review on Crown Promenade Perth. I was delighted to read that you enjoyed our newly refurbished rooms! I do apologize for the inconvenience of needing the room keys to access the lift, although as you mentioned this is for added security in order to ensure that non-hotel guests cannot... More 

Geraldton, Australia
Level Contributor
35 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just returned from a two night stay at the Crown Promenade and could not fault it . The refurbished rooms have a fresh natural feel , the beds were so comfortable , the check in and out was fast and professional and the hotel smells so good from the Ecoya candles ! We also loved the ice machine... More 

Was this review helpful? Yes
Sophie T, Hotel Administrator at Crown Promenade Perth, responded to this review

Dear MimiPerthWA, Thank you for taking the time to write a review on Crown Promenade Perth. Such a pleasure to read your lovely feedback! We are delighted that you enjoyed your recent stay with us and certainly look forward to welcoming you back to Crown Promenade in the future. Kind regards, Sophie Taminau Hotel Administrator Crown Promenade Perth Sophie.taminau@crownperth.com.au More 

Hotel Review Summarization

What travelers say

  • Holiday inn(10)
  • Valet parking(6)
  • Room service(6)
Questions? Get answers from hotel staff and past guests. Ask a question

123 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (80)
Viewed
Dining (7)
Viewed
View from room (8)
Viewed
Room/suite (21)
Viewed
Hotel & grounds (8)
Viewed
Pool/beach area (4)
Viewed
Bathroom (11)
Viewed
Other (21)

Management photos: Courtesy of the property manager

Viewed
All management photos (43)
Viewed
Pool/beach area (4)
Viewed
Room/suite (14)
Viewed
Hotel & grounds (15)
Viewed
Dining (3)
Viewed
Bathroom (1)
Viewed
Other (6)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Burswood
East Perth
Fraser Suites Perth
Fraser Suites Perth
#5 of 72 in Perth
4.5 of 5 stars 800 reviews
Hyatt Regency Perth
#10 of 72 in Perth
4.0 of 5 stars 1,223 reviews
Crowne Plaza Perth
#18 of 72 in Perth
3.5 of 5 stars 468 reviews
Show Prices
Show Prices
Show Prices
East Perth
Pan Pacific Perth
Pan Pacific Perth
#25 of 72 in Perth
3.5 of 5 stars 1,419 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay