We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 2 Burswood hotels

Crown Promenade Perth

4.5 of 5 Hotel   |   Bolton Avenue & Great Eastern Highway, Burswood, Western Australia 6100, Australia (Formerly Holiday Inn Burswood)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Winter Comforts
Save Saved
You added Crown Promenade Perth to your Saves list
Crown Promenade Perth
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
62%
Ranked #2 of 2 hotels in Burswood
A recent review
  • Overview
  • Reviews (395)
  • Photos (70)
  • Amenities
  • Q&A
  • Room tips (98)
  • Location
  • More
true
Write a Review

395 people have reviewed this hotel

Traveler rating
    104
    142
    97
    36
    16
See reviews for
34
146
26
89
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Any
English first
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Being Crown Promenade I had high expectations for the quality of the room. The bathroom grout was mouldy, cracked tiles, and the shower curtain was severely torn. Stains on the carpet, and the walk down the hallway to the room was pretty grubby too. Service was great - valet, room service, and front desk - very friendly and efficient. For... More

Was this review helpful? Yes
Perth, Australia
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Booking was done thru The Entertainment Book, got an excellent members rate. Had lots of welcoming emails prior to booking in. Booking in was easy, the lass very professional and welcoming, they accepted cash which was pleasing as why pay rates on your Credit Card! The room was clean & tidy and very quiet at night. We had a view... More

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed 1 week ago

We booked a 2 night stay for our wedding night. After checking in we found they'd given us a room with 2 single beds. Not ideal for a wedding night if you get what I mean. Given our wedding wasn't until the next night we decided to put up with it for the first night and speak to someone in... More

Was this review helpful? Yes

Travelers are raving about these Burswood hotels

Perth, Australia
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Let me just say that upon arrival, we experienced exceptional service from your check in and concierge staff. Our room appeared very tidy and pleasant. I was disappointed to find that after a few hours into our stay that the spa bath was very dirty and black slime particles would enter back into the water from the overflow outlet. I... More

Was this review helpful? Yes 4
Hobart, Australia
Top Contributor
88 reviews 88 reviews
33 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 1 week ago

There's not much to complain about but it's nothing special. I expected more for a hotel that claims to be high end. Don't get a room above the nightclub though. It does get pretty noisy on the casino side of the hotel.

Was this review helpful? Yes 1
Perth, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We suggest people look elsewhere. The items that made our stay unpleasant included, a queue to check in, (4.30pm) $50 valet parking, noisy, instructions for telephone use do not relate to the telephone available, restaurants/eating options limited for hotel guests in preference for people attending shows. This was an unpleasant experience.

Was this review helpful? Yes 2
Bunbury, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

our nite at the crown promenade was great enjoyed every moment of it. will stay there again when possible. the service was great. room was good . the location is great next to casino. did not use amenities as we went to show at the theatre

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Contributor
11 reviews 11 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were celebrating an octogenarian birthday. We were spoiling ourselves and this was a great place to do it. Chocolates, champers and fruit were brought to our room. Our room had a balcony, the room was spacious. Nothing is very far away - the Casino, the many restaurants ranging from cheap takeaways to French cuisine. Service was willing and cheerful.... More

Was this review helpful? Yes
Melbourne, Australia
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a quality, well run hotel. Never had an issue here - a bit expensive like all Perth hotels, breakfast buffet is only ok for a 5 star hotel but very good restaurant selection, handy to airport and nice location on the river.

Was this review helpful? Yes
Perth, Australia
Senior Contributor
38 reviews 38 reviews
34 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were lucky to get a great deal here with Qantas Deals (our friends asked for the same deal and received it direct from the hotel even though the deal had expired). Accommodation in a Standard Queen room (Rm 310 - on the non casino side as requested) including buffet breakfast for 2, with sparkling wine and (delicious) chocolates upon... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Crown Promenade Perth, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Crown Promenade Perth? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crown Promenade Perth

Address: Bolton Avenue & Great Eastern Highway, Burswood, Western Australia 6100, Australia (Formerly Holiday Inn Burswood)
Phone Number:
Location: Australia > Western Australia > Greater Perth > Burswood
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crown Promenade Perth 4.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Orbitz, Agoda, Cheap Tickets, Tingo, BookingOdigeoWL, Hotels.com and Venere so you can book your Crown Promenade Perth reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Burswood Hotel Perth
Burswood Holiday Inn
Holiday Inn Perth
Perth Holiday Inn

70 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (40)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (12)
Viewed
Pool/beach area (3)
Viewed
Bathroom (9)
Viewed
View from room (6)
Viewed
Dining (2)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
Hotel & grounds (10)
Viewed
Room/suite (6)
Viewed
Dining (4)
Viewed
Pool/beach area (3)
Viewed
Bathroom (1)
Viewed
Other (7)

Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Crown Promenade is one of the city’s newest hotels offering exceptional central accommodation in Perth. Spanning eight floors with 291 contemporary guest rooms, the hotel boasts stylishly appointed interiors in a variety of configurations including spa rooms and suites. ... more   less 
Number of rooms
291

Questions & Answers

Questions? Get answers from Crown Promenade Perth staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer