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Hampton Inn Coldwater

Certificate of Excellence
2.5 of 5
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391 North Willowbrook Road, Coldwater, MI 49036
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Hampton Inn Coldwater
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Ranked #2 of 6 Hotels in Coldwater
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed March 4, 2014
pauljen09 Chicago, Ilinois
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155 reviews from our community

Traveler rating
    108
    38
    5
    3
    1
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49
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn Coldwater
See the most recent reviews
Chicago, Ilinois
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 4, 2014

We spent this past weekend at the Hampton Inn in Coldwater. We chose it due to its proximity to Hillsdale College because our son was competing at the GLIAC track meet. The rate was very reasonable, the staff were very friendly and helpful. We especially enjoyed the omelettes and potatoes at the breakfast bar. Wish we had more time to... More 

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Russ H, Front Desk Agent at Hampton Inn Coldwater, responded to this review

We are so happy to hear you had a great experience! The breakfast is one of my favorite things about this hotel, right along with the friendly staff. We strive everday to go above and beyond for our guests. I'm so sorry to hear it snowed that weekend you came, I don't think any of us Michiganders were ready for... More 

Coldwater, United States
1 review
5 of 5 stars Reviewed February 23, 2014

Excellent service and clean room. It did need a light near the couch in our king size room. Our whole family had a good time. We had a conference room too. Halls were quiet. Pool was enjoyed by all. This was our second year at this location.

Review collected in partnership with Hampton

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Russ H, General Manager at Hampton Inn Coldwater, responded to this review

We especially enjoy our repeat guests. We have many people that stay here once in the fall and once in the spring when they are traveling between the north and the warmth. We can't wait until your next visit! Sincerely, Russ Hickey. More 

Inman, United States
1 review
5 of 5 stars Reviewed February 20, 2014

The room was in as new condition and extremely clean. The suite was very large, comfortable and very quiet. The bathroom amenities were upgraded. I always stay at Hampton Inns and this one in Coldwater was one of the very best!

Review collected in partnership with Hampton

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Russ H, Front Desk Agent at Hampton Inn Coldwater, responded to this review

Thank you so much for staying with us! As a team we try our very best to go above and beyond for every guest. I'm so glad you enjoyed all of our amenities that our hotel has to offer. The staff here strives their hardest to keep everything spotless - so we enjoy hearing that you noticed our cleanliness. Thanks... More 

Livonia, United States
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 10, 2014

I guess since I gave a good review on their in-house survey I get automatically sent here. I appreciate the strategy so I'll go ahead. The hotel was very welcoming. They rounded up the welcome gift so each of the minors with me got a candy treat and we all got water. Everything was just how I expected it. There... More 

Review collected in partnership with Hampton

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Russ H, General Manager at Hampton Inn Coldwater, responded to this review

Thank you for taking the time to write TWO reviews! As part of our continuous improvement process I will share your comments with the rest of the team so we can celebrate our successes and focus on areas for improvement. We look forward to your next visit! Sincerely, Russ Hickey. More 

Lenexa, United States
1 review
5 of 5 stars Reviewed February 2, 2014

Appreciated the well maintained clean hotel option with friendly staff during our recent stay in Coldwater, MI. Rooms were clean and fresh. Breakfast included a variety of food. We were only in town for 1 night, but appreciated that hilton had a hotel in the area.

Review collected in partnership with Hampton

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Russ H, General Manager at Hampton Inn Coldwater, responded to this review

Thank you for taking the time to write a review. It seems like we finish one project just in time to start the next! The entire team here works hard to keep the property in a like-new condition. We look forward to seeing you the next time you come through Coldwater. Sincerely, Russ Hickey. More 

Dryden, United States
1 review
5 of 5 stars Reviewed January 28, 2014

I stopped here on my way home during blizzard conditions as it was unsafe to drive any further. The staff was extreamly nice and gor me checked iin and into my room as quickly as possible. Everything was extreamly clean and I would highly recomend this hotel to anyone planning on staying in the Coldwater area.

Review collected in partnership with Hampton

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Russ H, General Manager at Hampton Inn Coldwater, responded to this review

I am glad we were able to be a safe harbor in the storm. It's been a crazy winter and I don't want to wish my life away but I'm still looking forward to summer. Thank you for the kind comments. The team works very hard every day to provide a clean and friendly experience for our guests. I will... More 

Coldwater, United States
1 review
5 of 5 stars Reviewed January 22, 2014

Rooms were very clean, great staff, awesome breakfast in the morning! Had a great experience with our room and the party we had in their meeting room. Reasonably priced and great location to all the town has to offer!

Review collected in partnership with Hampton

Was this review helpful? Yes
Russ H, General Manager at Hampton Inn Coldwater, responded to this review

Thank you for visiting us! I'm glad to hear your party went well and you enjoyed the friendliness of the staff and the cleanliness of the property. The entire team here works hard to provide our guests with this type of experience. We look forward to your next visit! Sincerely, Russ Hickey. More 

Fort Wayne, Indiana
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed January 19, 2014

This was our second time staying here and we were just as impressed this time as last. Exceptionally clean hotel and very friendly staff. From now on, when we travel I will be checking to see if there is a Hampton Inn nearby. This is our new favorite hotel chain.

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Russ H, General Manager at Hampton Inn Coldwater, responded to this review

Thank you for taking the time to review our hotel and thank you for the compliments. As I type this our housekeepers and maintenance personnel are working hard to get the property ready to go for tonight's guests. The team here work hard and take a lot of pride in the hotel. It's a fun team to manage and be... More 

Sturgis, United States
1 review
4 of 5 stars Reviewed January 19, 2014

Nice stay at the Coldwater Hampton. Front desk personnel were first rate. Location was convenient going to Dickey's BBQ Pit for dinner and catching a movie right across the street. Whirlpool tub was enjoyable although could have been a bit cleaner.

Review collected in partnership with Hampton

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Russ H, General Manager at Hampton Inn Coldwater, responded to this review

Thank you for taking the time to write a review of your recent stay. Dickey's BBQ Pit just opened up and I'm hearing all good things - I'm glad you chose our hotel for a dinner and movie getaway. I appreciate all comments and use them in a way to strengthen our hotel's ability to deliver clean rooms with the... More 

Silver Springs
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 8, 2014

As usual a great stay again. Great staff, always helpful, always ready to do whatever they can to make the stay great. Best beds and covers in the business hands down. Keep up the good work, will see you again soon.

Review collected in partnership with Hampton

Was this review helpful? Yes
Russ H, General Manager at Hampton Inn Coldwater, responded to this review

Thanks for the great review! I'll pass this on to the staff and I know they appreciate it. We can't wait for your next visit! Sincerely, Russ Hickey. More 

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