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Red Roof Inn Coldwater

Certificate of Excellence
348 S Willowbrook Rd, Coldwater, MI 49036
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Red Roof Inn Coldwater
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143 Reviews from our TripAdvisor Community

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Traveler rating
    73
    37
    16
    8
    9
See reviews for
43
32
21
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (143)
  • Mar-May only
    (35)
  • Jun-Aug only
    (38)
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    (39)
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    (31)
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Livonia, Michigan
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Loved the comfy bed, and the room was clean. The shower had poor pressure and felt like it was made for someone 5 foot tall. I could have overlooked the poor shower, but I had a couple experiences that really turned me off. The first was that on the first night we stayed, we came back to a group sitting... More 

Was this review helpful? Yes
Alim R, Guest Relations Manager at Red Roof Inn Coldwater, responded to this review

We would like to apologize for your negative experience at Red Roof Inn. We will make sure that we deal with the issues mentioned. I'm also sorry that the steps we took at checkout to make it up to you were not satisfactory. We will do our best to make your stay more enjoyable for you should you decide to... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

So I choose this hotel by the reviews I read on TripAdvisor and it was the worst mistake I've made in a long time! I pull into the lot and I walked into the lobby and to the desk were Daryl was standing on his computer I make the first comment saying Good Evening. I wait several minutes as Daryl... More 

Was this review helpful? Yes 1
Alim R, Guest Relations Manager at Red Roof Inn Coldwater, responded to this review

First, I want to apologize for your negative experience. I am sorry that the room did not meet your expectations, and we will note and repair the problems cited. For the record, we do not even employ anyone named Daryl, so I'm not sure who you actually dealt with; we will have to figure that out and will speak with... More 

Clayton, New York
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 26, 2015

We stayed here twice on our way to the Indy 500, hope to stay again next year - very convenient, quiet, comfortable, clean. And it's very close to our favorite Coldwater restaurant --> los tequila's!!

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Mont Vernon, New Hampshire
Level Contributor
65 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed June 22, 2015

Our older model GPS (circa 2010-ish) guided us to get off at Exit 10 and then led us to the proper street but the wrong end. We ended up staring at a corn field while the system proudly announced, "arriving at destination". We simply down down the road and found the RRI. This was more of a hotel setup rather... More 

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Alim R, Manager at Red Roof Inn Coldwater, responded to this review

Thanks for the positive review. We are happy that our efforts to improve our property are appreciated. We pride ourselves on being pet-friendly, yet attractive to all travelers. We hope to see you again soon. Thanks. More 

Northern New Jersey
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 22, 2015

Stayed at the Red Roof Inn for a short stay while visiting my daughter in college. The room was clean but basic. I liked that there was a microwave and a refrigerator but found it odd there was no hair dryer. I did not need any of the amenities but liked that they were there if I did. Two double... More 

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Zach K, Manager at Red Roof Inn Coldwater, responded to this review

Thank you for such a nice review! We here at Red Roof Inn Coldwater love to make very stay a comfortable one. I'm glad you enjoyed our amenities. As to our hair dryers we are in the process of remodeling and replacing, for some reason hairdryers like to fly away! I apologize for any inconvenience this may have caused. We... More 

Suffolk, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 14, 2015

well first we going to thanks to all the worker they was great if we need any thing they was on spot the rooms was great the bed was good the rate was good they sign me up for my rewards membership card so i could get free night now who give away any thing now days red roof inn... More 

Was this review helpful? Yes 1
Zach K, Manager at Red Roof Inn Coldwater, responded to this review

Thank you Vic for a fantastic review! We here at Red Roof In Coldwater love to hear that our efforts are appreciated. I'll be sharing your sentiments with the rest of the staff. See you again soon! More 

South Whitley, Indiana
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 11, 2015

Stayed in a room with king bed. Very nice, clean and handy things like hairdryer, fridge, coffee maker, iron, ironing board and a flat screen tv. Bed is very comfortable and slept like a baby. We stay here everytime we come to Coldwater. Love that they are pet friendly. That means a lot to us as we never leave home... More 

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Zach K, Manager at Red Roof Inn Coldwater, responded to this review

Thank you for your review! We here at Red Roof Inn Coldwater love to make every stay a memorable one. We love that you enjoyed our amenities and our brand standard pet policy! Our staff can't wait to see you again! More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 24, 2015 via mobile

Wish we could of had a good stay. The room stunk like rotten feet. There was urine on toilet seat. No toilet paper. TV didn't work right. Front desk was very rude to us when we tried to explain to him the condition of the room. And the neighbors where loud. A friend paid for a room for us because... More 

Was this review helpful? Yes 2
Zach K, Manager at Red Roof Inn Coldwater, responded to this review

Thank you for your review. We here at Red Roof Inn Coldwater take customer service and our room cleanliness very seriously. We would like to apologize for not meeting your expectations. I am reviewing this situation with my staff to ensure this doesn't happen again. We hope you will give us the chance to make this right. More 

Port Austin, Michigan
Level Contributor
3 reviews
3 of 5 stars Reviewed March 26, 2015

It was fine. The price on the internet was cheaper than the quoted price when I walked in. The clerk matched it. It was a good hotel for the price. I did have to ring the front desk bell 3 times. The clerk apologized and said he was going to the bathroom. Lol. We are all human.

Was this review helpful? Yes
Ashley P, Manager at Red Roof Inn Coldwater, responded to this review

Thank you for reviewing Red Roof Inn Coldwater! We are delighted to know that our front desk representative was able to meet your expectations regarding the cost of your room. We hope that you will choose our hotel in the future as our prices are affordable with the value of a clean and comfortable stay. We apologize for your wait... More 

Muncie, Indiana
Level Contributor
147 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed March 25, 2015

This IS NOT a fancy hotel but is way above average considering price, cleanliness, location, and in room amenities. I paid about $55.00 per night, plus tax for a room with 2 double beds. There was a coffee maker, mini fridge, microwave, and nice flat screen tv in the room. My beds and bathroom were clean and orderly. Bedding &... More 

Was this review helpful? Yes 1
Ashley P, Manager at Red Roof Inn Coldwater, responded to this review

Thank you for staying with Red Roof Inn Coldwater! Our low prices are the best in town as value is considered. We are so glad that you enjoyed the amenities in your room. We like to make each guest feel right at home with our comfortable beds. Our cleaning staff appreciates your comments regarding the cleanliness of your room. We... More 

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