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Red Roof Inn Coldwater

Certificate of Excellence
348 S Willowbrook Rd, Coldwater, MI 49036
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Red Roof Inn Coldwater
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Red Roof Inn Coldwater
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141 reviews from our community

Traveler rating
    73
    35
    16
    9
    8
See reviews for
41
32
21
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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  • All months
    (141)
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    (37)
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    (34)
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    (39)
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    (31)
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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW via mobile

I would like 2 free nights there to make things up. I didn't appreciate having a nasty room and rude staff when me and my spouse stayed there last time. I'd appreciate it if i could have the two free nights.

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Northern New Jersey
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed at the Red Roof Inn for a short stay while visiting my daughter in college. The room was clean but basic. I liked that there was a microwave and a refrigerator but found it odd there was no hair dryer. I did not need any of the amenities but liked that they were there if I did. Two double... More 

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Suffolk, Virginia
1 review
4 of 5 stars Reviewed 2 weeks ago

well first we going to thanks to all the worker they was great if we need any thing they was on spot the rooms was great the bed was good the rate was good they sign me up for my rewards membership card so i could get free night now who give away any thing now days red roof inn... More 

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Zach K, Manager at Red Roof Inn Coldwater, responded to this review

Thank you Vic for a fantastic review! We here at Red Roof In Coldwater love to hear that our efforts are appreciated. I'll be sharing your sentiments with the rest of the staff. See you again soon! More 

Dover, Delaware
1 review
2 of 5 stars Reviewed 2 weeks ago

We reserved 3 rooms for 3 nights. The check-in clerk was more worried about her boyfriend who was 'visiting' her while she was on duty. Online booking screwed up our reservations by somehow assigning someone else's credit card to one of our rooms, which had been declined. ? When we got to our rooms (took a while because the computer... More 

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Zach K, Manager at Red Roof Inn Coldwater, responded to this review

Thank you for your review. We here at Red Roof Inn Coldwater strive to make every stay a great one. I apologize for failing upon your stay with us. I will bring this to my staff's attention to make sure it does not happen again. You will also be glad to know that we are almost done with our remodeling,... More 

South Whitley, Indiana
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed in a room with king bed. Very nice, clean and handy things like hairdryer, fridge, coffee maker, iron, ironing board and a flat screen tv. Bed is very comfortable and slept like a baby. We stay here everytime we come to Coldwater. Love that they are pet friendly. That means a lot to us as we never leave home... More 

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Zach K, Manager at Red Roof Inn Coldwater, responded to this review

Thank you for your review! We here at Red Roof Inn Coldwater love to make every stay a memorable one. We love that you enjoyed our amenities and our brand standard pet policy! Our staff can't wait to see you again! More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

Wish we could of had a good stay. The room stunk like rotten feet. There was urine on toilet seat. No toilet paper. TV didn't work right. Front desk was very rude to us when we tried to explain to him the condition of the room. And the neighbors where loud. A friend paid for a room for us because... More 

Was this review helpful? Yes 1
Zach K, Manager at Red Roof Inn Coldwater, responded to this review

Thank you for your review. We here at Red Roof Inn Coldwater take customer service and our room cleanliness very seriously. We would like to apologize for not meeting your expectations. I am reviewing this situation with my staff to ensure this doesn't happen again. We hope you will give us the chance to make this right. More 

Port Austin, Michigan
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed March 26, 2015

It was fine. The price on the internet was cheaper than the quoted price when I walked in. The clerk matched it. It was a good hotel for the price. I did have to ring the front desk bell 3 times. The clerk apologized and said he was going to the bathroom. Lol. We are all human.

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Ashley P, Manager at Red Roof Inn Coldwater, responded to this review

Thank you for reviewing Red Roof Inn Coldwater! We are delighted to know that our front desk representative was able to meet your expectations regarding the cost of your room. We hope that you will choose our hotel in the future as our prices are affordable with the value of a clean and comfortable stay. We apologize for your wait... More 

Muncie, Indiana
Top Contributor
144 reviews 144 reviews
18 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed March 25, 2015

This IS NOT a fancy hotel but is way above average considering price, cleanliness, location, and in room amenities. I paid about $55.00 per night, plus tax for a room with 2 double beds. There was a coffee maker, mini fridge, microwave, and nice flat screen tv in the room. My beds and bathroom were clean and orderly. Bedding &... More 

Was this review helpful? Yes 1
Ashley P, Manager at Red Roof Inn Coldwater, responded to this review

Thank you for staying with Red Roof Inn Coldwater! Our low prices are the best in town as value is considered. We are so glad that you enjoyed the amenities in your room. We like to make each guest feel right at home with our comfortable beds. Our cleaning staff appreciates your comments regarding the cleanliness of your room. We... More 

North Judson, Indiana, United States
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 13, 2015

We had another great stay at the Red Roof Inn in Coldwater Michigan. They have remodeled more rooms and made the breakfast area more attractive. The staff is always friendly and helpful. We always look forward to our stay.

Was this review helpful? Yes 1
Ashley P, Manager at Red Roof Inn Coldwater, responded to this review

Thank you for staying with Coldwater Red Roof Inn! It is great to hear that you enjoyed your stay with us. Thank you for noticing our newly remodeled rooms and our breakfast area appeal. We are always looking for new ways to improve the look and feel of our hotel. We are pleased that you received a good impression from... More 

1 review
3 of 5 stars Reviewed February 26, 2015

I stayed in a room on a week night. There were not many guests. I don't understand putting guests in side by side rooms when you have room available to where you want be able to hear the next room TV. Also was not thrilled with the vacuum cleaner running outside my door before 9 am. The ice machine on... More 

Was this review helpful? Yes
Zach K, Manager at Red Roof Inn Coldwater, responded to this review

Thank You for letting us know! We here at Red Roof Inn Coldwater love to make every stay a great one! I'd like to apologize that we failed, and I will work towards amending this. We hope to see you again! More 

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