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Comfort Inn & Suites Coldwater

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1000 Orleans Blvd, Coldwater, MI 49036
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1 room 1 guest
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Comfort Inn & Suites Coldwater
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174 Reviews from our TripAdvisor Community

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Traveler rating
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    55
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31
5
49
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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Lima, Ohio
Level Contributor
10 reviews
4 of 5 stars Reviewed 2 weeks ago

Heading to the race and found this place. Service great and breakfast was great. Food items kept stocked up. Pool water warm but could be cleaned better. Would stay again. Front desk helpful. Close to

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Cincinnati, Ohio
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has the most helpful and accommodating management I have ever encountered, and I travel a lot. We had a worrisome issue concerning last minute flight changes out of Cincinnati, and Kyle, the manager went way out of his way to help us solve the problems. Stay here. You will not regret it.

Was this review helpful? Yes 3
Boston, Massachusetts
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I want to start out by saying that the Comfort Inn & Suites is a home away from home,This is the First time in 15 years of traveling that I have seen the Manager walk the Breakfast floor and ask guest how their stay and breakfast were. AMAZING and takes some guts, while listening not 1 guest complaint! They also... More 

Was this review helpful? Yes 1
Kyle R, General Manager at Comfort Inn & Suites Coldwater, responded to this review

Thank you so much for taking the time to wright such a positive review about your stay! We are always happy to hear such great compliments about our staff. We take great pride in making sure that every guest is taken care of during their stay with us. One of the best ways for us to do that is to... More 

Lansing, Michigan
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After staying one night at a hellhole in Sturgis, MI (see my review of Country Hearth in Sturgis) we drove to Coldwater and staed here. CLEAN!!! Nice staff. Very comfortable beds. QUIET! Fantastic breakfast. I did think it was priced a little high ($129 tax inc) since this was in Coldwater and not in a big city.

Was this review helpful? Yes 2
Kyle R, General Manager at Comfort Inn & Suites Coldwater, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! We are excited to hear that you enjoyed your stay so much. I have let the staff know of your kind words and they are happy to hear about your compliments. We strive to make you experience here at our hotel great, and we... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Our hotel room was damp, smelled of mold and mildew and in fact we found mold all around the refrigerator seal. The ice bucket inside the lid was covered in mold, which makes one wonder how thoroughly the room was cleaned in the first place. We asked and were shown a different room, but were met with the same smell... More 

Was this review helpful? Yes
Kyle R, General Manager at Comfort Inn & Suites Coldwater, responded to this review

Cindy, Thank you for taking the time to write us about your recent stay. I am sorry to hear that you did not enjoy your stay with us and that you found mold in and around the room, I am confident you mentioned this service mishap to the manager on duty. I will talk with the maintenance and housekeeping departments... More 

Coldwater, Michigan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I were married on July 11, 2015 at Comfort Inn & Suites. We got the best service from Kyle the manager and Catilyn at the front desk. The maintenance men(man) wer awesome at completing the little changes that we wanted done for our wedding. They were so accommodating. I would recommend anyone who is considering a non-traditional... More 

Was this review helpful? Yes 2
Kyle R, General Manager at Comfort Inn & Suites Coldwater, responded to this review

Barbra, Thank you for taking the time to write us about your recent stay. I am thrilled to hear about how much you enjoyed your time with us. I am glad you had a great time here on your I will be sure to share your comments with my maintenance staff and the rest of our team. Thank you for... More 

Tampa
Level Contributor
154 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed July 29, 2015

Having just stayed there, I can highly recommend anyone staying here. While the location is just off the interstate, it can be a little challenging getting here in that while the sign is on the main street, the hotel is located a city block away. (You can see it in the distance, but you need to find your way.) The... More 

Was this review helpful? Yes 1
Kyle R, General Manager at Comfort Inn & Suites Coldwater, responded to this review

Thank you for taking the time to write us about your recent stay with your family. I am glad to hear that you enjoyed your time with us and the easy access on and off of 69. Thank you for choosing Comfort Inn & Suites. we look forward to welcoming you back again soon. Best, Kyle J. Reilly General Manager More 

Indianapolis, Indiana
Level Contributor
94 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed July 21, 2015

Someone needs to tell the front desk clerk the old customer service adage - The customer is always right! When I arrived at the Comfort Inn & Suites in Coldwater, I sat my Diamond level ChoiceAwards card and credit card on the counter. Nevertheless, the front desk clerk insisted that according to Choice Hotels I was only at the Gold... More 

Was this review helpful? Yes 1
Kyle R, General Manager at Comfort Inn & Suites Coldwater, responded to this review

I am very sorry you had that experience upon arrival to the Comfort Inn and Suites of Coldwater, The problem has since been rectified and I do hope you give us the opportunity to give you the service you deserve. We extremely value you being part of our program and the amount of nights you stay with Choice. If you... More 

Grand Rapids, Michigan
Level Contributor
66 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed July 17, 2015

We stayed one night here on our way to Tennessee. It was a little hard to get to until we found am easier way to the Hotel. Take W. Chicago to Michigan (there is a traffic light at that corner) turn right then right on Orleans follow to the end to Hotel Parking lot. Our check in was very easy... More 

Was this review helpful? Yes 2
Kyle R, General Manager at Comfort Inn & Suites Coldwater, responded to this review

Thank you for taking the time to write us about your recent stay with your family. I am glad to hear that you enjoyed your time with us and the easy access on and off of the Highway. we look forward to welcoming you back again soon. Thank you for choosing the Comfort Inn and Suites of Coldwater, MI. Best,... More 

Joliet, Illinois
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 25, 2015

We were suprised to find that this property had been a Holidome. Breakfast was good and fresh. Hotel is located far from main road and behind other buildings difficult to see from the highway. The staff was friendly and helpful. We could hear noise from the adjacent room.

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Was this review helpful? Yes 2
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