The woman who helped us check in, and the housekeeping staff were friendly and helpful - - and the reason I'm not giving only one star. The web site says there is wifi in each room, but during my three day stay the wifi was "down" everywhere except the lobby (for my entire stay). I had work to do and... More

When my family first pulled up to this hotel, it looked nice. The lobby looked sophisticated as well. But as soon as we got into our room, things started going downhill. We reserved four rooms, and all of them had problems. The first one had either coffee stains or blood stains on the carpet, as well on the mattress. In... More

When i made the reservations! I was quoted a price n was told a deposit i was going to make was refundable! So i went ahead n planed my trip with the refund included in my spending money! I called the hotel n even had to change my dates and once again same price quote n told deposit was refundable!... More

Don't be fooled by the nice lobby. The room is absolutely unacceptable(no mattress pad, paper thin sheets, stained old bed spreads, dried Mac n Cheese on the bed spread, not updated one bit, overly febreezed hallways to cover smoke smell,etc). Thankfully they allowed us to check out immediately at no cost. Head down the street to Hampton Inn or Holiday... More

My son's wedding was in the grandball room. Very nice! We found our room to be safisfactory. The room and bathroom was clean. Our room was spacious and well kept. The only thing I found a little annoying was their check-in process. One person running the front desk slowed things down. Sign of the times, I guess. Otherwise, we were... More

Hard to find as half of sign burned out. 2 of 4 lights over mirror were burned out. Jacuzzi tub had shower...super slick bottom...NO mat. Coffee maker high. When I tried to pour in water, already full so water all over. Reset.....reason was the coffeee maker does not work. The so called "nightclub" vacant at 10:30p.m. Sat when we arrived.... More

Not one to complain, but this hotel has its issues. Phones in rooms didn't work because of a storm that happened 2 weeks ago. Really no big deal, but no wake up calls and had to use my cell to call the front desk. Thank goodness I have nationwide calling. Jacuzzi tub was nice, but of course it didn't work.... More

Upon arrival late night I was greeted with an unprofessional demeanor at front desk. I realized then that hotel problems would be mine to take ownership of and solve. Problem1.) No luggage cart to unload van full of luggage-Response at front desk ."I don't know where it is, somebody used it and did not bring it back" I went through... More

I was worried when we read the reviews about rude staff and condoms for sale in the lobby! But it wasn't THAT bad. True; front staff was not particularly warm and friendly; no greetings as we entered the building, no good morning when we came to the desk with questions, etc. But the room had a lovely jacuzzi tub and... More