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All 3 Chesterfield hotels

Holiday Inn Express Hotel & Suites Chesterfield

2.5 of 5 Hotel   |   45805 Marketplace Blvd, Chesterfield, MI 48051
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Ranked #1 of 3 Hotels in Chesterfield
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Phasst Lex, KY
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85 reviews from our community

Traveler rating
    44
    30
    6
    4
    1
See reviews for
29
13
7
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lex, KY
1 review
5 of 5 stars Reviewed yesterday NEW

What a wonderful hotel! Every aspect of our stay was "above and beyond". After a LONG day's travel, checking-in at midnight was easy and super friendly (thanks Sue :) Our room was amazing... spacious, clean and very comfortable. And the amenities were like icing on the cake; in room fridge, microwave, hair dryer, nice flatscreen TV and even Bath &... More 

Was this review helpful? Yes
Chesterfield, Michigan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 2, 2014

I had an awesome time when I stayed in October. Frank the front desk agent was the best hands down! He made me and my daughters feel very welcomed. We stayed one night but it felt like we were on vacation for a week. Breakfast was great also. I will be returning very soon!

Was this review helpful? Yes 1
Brett L, General Manager at Holiday Inn Express Hotel & Suites Chesterfield, responded to this review

Faith - You're too kind! Thank you for the lovely review. We appreciate your feedback, and look forward to seeing you again. I'll make sure Frank is working that night. : ) More 

Austin, Texas
1 review
4 of 5 stars Reviewed October 22, 2014

A friend and I came for a local class reunion and enjoyed the accommodations very much. Room was comfortable and very clean; the desk staff - Frank, Sarah, Bret - all went out of their way to make sure we had everything we needed and requested. The breakfast buffet was impressive and above the normal quality and quantity. Would definitely... More 

Was this review helpful? Yes
Brett L, General Manager at Holiday Inn Express Hotel & Suites Chesterfield, responded to this review

Hello A C, Thank you for the review, it was our pleasure! It was nice to see classmates gather for your reunion. See you in about ten years then for the next reunion? : ) More 

Fayetteville, North Carolina
1 review
5 of 5 stars Reviewed October 12, 2014

I have had a great stay here At the Chesterfield Holiday Inn Express. The food service lady Judy was a complete joy. She made my stay very pleasent. Thank Judy!!!! Truly enjoyed my time staying here. If you are needing a place to stay near Selfridge airfield, this is the place!

Was this review helpful? Yes
Brett L, General Manager at Holiday Inn Express Hotel & Suites Chesterfield, responded to this review

Dear GaryW, We truly appreciate the feedback. I'm guessing Judy had an impression on you. Thank you and we hope to see you again when in this area! More 

Indianapolis, Indiana
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 5, 2014

We stayed at the Holiday Inn for my brothers wedding. Our past experience was with Judy who worked the breakfast area. She was overly accommodating and did a great job of making sure all her needs. We traveled with three young kids and she kept the kitchen open late for us and also went back to prepare some special things... More 

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Brett L, General Manager at Holiday Inn Express Hotel & Suites Chesterfield, responded to this review

kctodd, Please accept my apologies for this inconvenience. I will look into this immediately to determine what happened. Thank you for bringing this to our attention. More 

Appleton, Wisconsin
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 30, 2014

Being a "service minded" person, I am happy to report there is still thoughtful customer service...rare. A big thank you to Judy who prepares the breakfast which is of course included with your stay. I am quite certain Judy earns an hourly wage. What I have come to experience is hourly folks aren't as attentive. Their income isn't based upon... More 

Was this review helpful? Yes
Brett L, General Manager at Holiday Inn Express Hotel & Suites Chesterfield, responded to this review

Heidi, I couldn't agree with you more. Seems customer service is a lost art sometimes. I'm happy to learn that we still have it here at our hotel! Judy is wonderful and we are lucky to have her. Hope to see you again! Thank you for your review, we do appreciate it. More 

Chesterfield, Michigan
Top Contributor
187 reviews 187 reviews
72 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed September 16, 2014

I'm platinum IHG member and stay in a lot of HIE hotels. I was disappointed in this one. The room was big, it was clean, but.... 1. The bathroom smelled of mold. We located to the shower curtain. the smell was over powering. We left the exhaust fan on the whole time 2. Cleaning wise- it looked clean, but when... More 

Was this review helpful? Yes
Brett L, General Manager at Holiday Inn Express Hotel & Suites Chesterfield, responded to this review

Dear PhoenisSunDog, As an IHG Rewards platinum member I'm very sorry to hear about your issues. Please accept my apologies. I do appreciate the feedback, and if you'd like to contact me at the hotel directly, please do so. More 

Richmond Va
1 review
5 of 5 stars Reviewed September 3, 2014

The room was spacious . Service was fantastic : Extra coffee. Help on computer navigating . Specific locations of Department stores and restaurants . And He asked about how we did on the trip. The food was great--lots of it and tasty . My aunt celebrated her 100 th birthday, Staying with you was part of the fun vacation .

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Brett L, General Manager at Holiday Inn Express Hotel & Suites Chesterfield, responded to this review

Greeting Bernard, We sincerely appreciate you taking the time to leave us a review. And a 5 star rating too! We are happy to know that your stay was 5 stars. We hope to see you again! More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 2, 2014

My Son recently had his wedding reception nearby and all of our out of town guest stayed at this Holiday Inn, as well as the Bride & Groom and the entire wedding party. We also hosted a Wedding After-Party in the Hotels Breakfast Room. The After-Party had over 60 guests attend and the Hotel Staff could not have been more... More 

Was this review helpful? Yes
Brett L, General Manager at Holiday Inn Express Hotel & Suites Chesterfield, responded to this review

John J, It was our pleasure to host you and your family. We are so happy that the weekend was success!!! Thank you for the kind review!!! More 

Granbury, Texas, United States
Contributor
15 reviews 15 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 31, 2014

Stayed here for family reunion. The staff was amazingly cheerful at all hours of the day and night. Our room was clean and kept stocked of essentials. The the location is very convenient to restaurants, shopping and the freeway. Quiet. Would have liked to he pool to be open as early as the workout room so I could have gotten... More 

Was this review helpful? Yes
Brett L, General Manager at Holiday Inn Express Hotel & Suites Chesterfield, responded to this review

Hello JulieG, Your review is very much appreciated. Hope you enjoyed yourself at the reunion, it was our pleasure to host you during your stay. More 

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Additional Information about Holiday Inn Express Hotel & Suites Chesterfield

Address: 45805 Marketplace Blvd, Chesterfield, MI 48051
Phone Number:
Location: United States > Michigan > Chesterfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chesterfield 2.5*
Number of rooms: 77
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Holiday Inn Express Hotel And Suites Chesterfield

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