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All 2 Chelsea hotels

Holiday Inn Express Chelsea

2.5 of 5 Motel   |   1540 Commerce Park Dr., Chelsea, MI 48118
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35 people have reviewed this hotel

Traveler rating
    8
    15
    10
    1
    1
See reviews for
11
9
2
5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Illinois
Contributor
20 reviews 20 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I really enjoyed my 2 day stay here! Staff is laid back, accommodating and friendly. Breakfast was an added bonus. My room was clean and comfortable. Free coffee available and chocolate chip cookies at night was a nice treat to come back to. Pool looked nice. Location was convenient to Dexter and Ann Arbor too.

Was this review helpful? Yes 1
JOSEF H, General Manager at Holiday Inn Express Chelsea, responded to this review

Dear Deanna Marie, Thank you for taking the time to post a review regarding your recent visit to our Holiday Inn Express Hotel, Chelsea MI. I am happy to learn that you've enjoyed your stay with us, I must agree with you that we have an amazing friendly staff that work very hard everyday to make each and every guest... More

Sylvania, Ohio
Top Contributor
52 reviews 52 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 17, 2014

This is a typical holiday in express. Good location. Friendly staff and front desk. Clean rooms..exercise room too stuffy to use. About 5 minutes to downtown. The hotel is right off 94 next to the ice rink

Was this review helpful? Yes 2
JOSEF H, General Manager at Holiday Inn Express Chelsea, responded to this review

Dear LauramOhio, Thank you for taking the time to post this positive review regarding your recent stay at The Holiday Inn Express in Chelsea, MI. I am glade you find our location convenience for your travel needs specially our very close proximity within walking distance to the Artic Coliseum Ice Rink. I am also very proud of my friendly team... More

Jamaica
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 11, 2014

The service is outstanding. Always greeted well, and with fresh chocolate chip cookies! Always accommodated with an exceptionally clean room. For breakfast, the cinnamon rolls are amazing. Very friendly staff, just ask and they will help

Was this review helpful? Yes 3
JOSEF H, General Manager at Holiday Inn Express Chelsea, responded to this review

Dear Jabroney, On behalf of the entire staff, I like to thank you for taking the time to share your experience at the Holiday Inn Express, Chelsea Mi Your compliment will serve as an engorgement to all of us to continue doing what we do best which is providing our guests with an outstanding service that start with a fresh... More

Ann Arbor, Michigan
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 24, 2014 via mobile

This is my favorite family lodging chain for one very good reason. I recieve very good value and consistent service at these hotels. The Chelsea HIE is no exception. The place was well maintained and clean. The beds were comfortable. The temperature control worked well and was quiet. The staff is friendly and the management were ever-present helping us out... More

Was this review helpful? Yes 6
JOSEF H, General Manager at Holiday Inn Express Chelsea, responded to this review

Dear TheMltraveler, Thank you for taking the time to post a review regarding your recent visit to the Holiday Inn Express, Chelsea MI We all appreciate your loyalty to the IHG Brand and to our location in Chelsea MI, I am very proud of my team for their consistent efforts of providing our guests with clean rooms, comfortable beds, hot... More

Chesterfield, Michigan
1 review
2 of 5 stars Reviewed February 14, 2014

I was there on business and tried downloading some files, the fastest download rate I saw was 26kbs ( don't even think about any online gaming or streaming any movies ). The TV isn't any better, while all the other Holiday Inn's have in room cable boxes and HDMI cable connections, this place is still running coaxial cable from the... More

Was this review helpful? Yes
JOSEF H, General Manager at Holiday Inn Express Chelsea, responded to this review

Dear GPolinski, Thank you for taking the time to post your review of your recent stay. On behalf of the entire team i like to apologize for falling to exceed your expectation regarding the TV channel selection and the WI-FI downloading speed. I like to take this opportunity to address some of your concerns, As far as our Band Width,... More

Detroit, Michigan
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 2, 2014

Last year I stayed at this hotel and wrote an average review. Since that stay, I have been back 3 times. Each fo these visits have been great. Staff, rooms, hotel, TV, pool, and all the other amenities have been perfect.

Was this review helpful? Yes 4
JOSEF H, General Manager at Holiday Inn Express Chelsea, responded to this review

Dear Ken S, Thank you for taking the time to write a Review about Our Holiday Inn Express in Chelsea, Welcome back for the third time in a Row and Thank you for your Compliment to our Great Staff, our spacious clean rooms, our relaxing pool and our Large Selection of TV channels. As a Senior Reviewer on TripAdvisor, your... More

Guelph
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed January 2, 2014

The first night was during New Years Eve and it was extremely noisy. The second night was on New Years Day and people were again pretty loud. The floors make a lot of noise. They seem to be poorly made and it is easy to hear people running down the hall or closing doors. The walls aren't the most soundproof... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Chelsea, responded to this review

Dear lyly21, Thank you so much for taking the time to leave us your feedback. I am pleased to know that or breakfast options were up to par with your expectations and four our staff friendly and efficient. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level... More

Jackson, Michigan
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 27, 2013

We have stayed here numerous times visiting family. This hotel has a new manager after being staffed by the bank. He is young, values his staff and his guests and there are visible changes. It is clean, the beds are good, the staff is lovely. They are nice, helpful, remember you and go out of their way to be helpful.... More

Was this review helpful? Yes
HIE_Chelsea, Front Office Manager at Holiday Inn Express Chelsea, responded to this review

Thank you for taking time to review our property! We loved to hear from our guests and love that you had such a pleasant experience while you stayed with us! As stated, we have undergone management change at the hotel and are glad that you were able to see all the positive changes that have been made.We look forward to... More

Madison, Wisconsin
2 reviews
4 of 5 stars Reviewed December 22, 2013

Nice hotel - very friendly staff. We come here repeatedly, and you can see the property is under new management - and a decent hotel is being upgraded. The hotel is easy to find, clean, good value with free wifi in rooms and lobby. The exercise room and pool are clean and modern. I travel internationally and stay at Hilton... More

Was this review helpful? Yes
HIE_Chelsea, Front Office Manager at Holiday Inn Express Chelsea, responded to this review

Thank you for your positive review! We appreciate any and all feedback that we receive. We are so glad that you had such a wonderful stay and we hope to see you the next time you are in Chelsea! More

Rochester, MI
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 24, 2013

Room was very clean. Hotel room needed updating but still very clean. Jacuzzi Tub was nice, but slightly small for two adults. We couldnt figure out the exhaust fan over the jacuzzi tub; seemed it had to be shut off by tripping the circuit on the lightswitch? Either I didnt do it right or it just seemed odd. Slept great... More

Was this review helpful? Yes
HIE_Chelsea, General Manager at Holiday Inn Express Chelsea, responded to this review

Thank you for taking the time to review our hotel! We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Please be assured that all comments are considered as we are continuously trying to find ways to better improve the hotel . We hope to see you again on your next trip to Chelsea! More

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Additional Information about Holiday Inn Express Chelsea

Also Known As:
Holiday Inn Express Chelsea Hotel Chelsea
Holiday Inn Express Chelsea Hotel
Address: 1540 Commerce Park Dr., Chelsea, MI 48118
Phone Number:
Location: United States > Michigan > Chelsea
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Chelsea
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Chelsea 2.5*
Official Description (provided by the hotel):
Whether you are coming to Chelsea for business or just for fun, your room at the Holiday Inn Express hotel in Chelsea, MI is your personal retreat. From the first moment you walk into the Holiday Inn Express hotel in Chelsea where you will discover this is an exceptional hotel from its elegant decor, to its outstanding level of service and satisfaction. Our guests say it's their "home away from home." Located just off Interstate 94 at exit 159 you're just 15 minutes away from Ann Arbor and Jackson. The Big House-University of Michigan in Ann Arbor, Michigan International Speedway, Mott's Children's Hospital and the University of Michigan Medical Center are just minutes away. Local businesses are also located just minutes away including Daimler Chrysler- Proving Grounds, Amcor Pet Packaging, Tenneco Automotive, Chelsea Milling, Ann Arbor Machine, Chelsea Community Hospital, Consumers Energy, Lloyd Bridges Travel Land, Jiffy Mix Corp and Technical Energy Solutions. Chelsea is the home of the famous actor Jeff Daniels, owner of the Purple Rose Theatre. The Arctic Coliseum, Waterloo Horse Stables, and Stoney Ridge Horse Stables are located within minutes of the hotel. This Holiday Inn Express offers a wonderful mix of rooms including Family/KidSuites and Jacuzzi Rooms. The best of Chelsea is waiting for you at the Holiday Inn Express Chelsea, MI. ... more   less 
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