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All 2 Chelsea hotels

Holiday Inn Express Chelsea

2.5 of 5 Motel   |   1540 Commerce Park Dr., Chelsea, MI 48118
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Ranked #2 of 2 Hotels in Chelsea
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Weltz5 Muskego, Wisconsin
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49 reviews from our community

Traveler rating
    11
    17
    15
    3
    3
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20
10
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6
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Muskego, Wisconsin
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here during NASCAR race weekend in August which I realize is a high occupancy time and extremely busy. My initial contact with the front desk (and who I believe was the manager) was less than warm. He pulled up my reservation and questioned when I booked the room since I had a such a reduced rate, letting me know... More

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JOSEF H, General Manager at Holiday Inn Express Chelsea, responded to this review

Dear Weltz5, Thank you for taking the time to share your opinion regrading your recent stay at the Holiday Inn Express Chelsea. Our Hotel is the Smart choice for travelers who need a simple, engaging hotel to rest, recharge and get a little work done. specially during those busy NASCAR weekends, The Holiday Inn Express Chelsea provide just the things... More

Chelsea, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

I have used their very small conference room more than 20 times over the past four years. Price was $50 plus tax, now $150 (terribly small room for that price). Had it booked days in advance, and they canceled the night before. "Had to use it for breakfast overflow.". Left us high and dry. Needed to find another facility 10... More

Was this review helpful? Yes 1
JOSEF H, General Manager at Holiday Inn Express Chelsea, responded to this review

Dear Zane N, Please accept our sincere apology for the schedule conflict on your recent meeting at our facility. We value your patronage and we hope that you would allow us the opportunity to serve your meeting needs around the Chelsea Area in the future. Thank you, More

Philadelphia, Pennsylvania
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

No big surprises either way during our two night stay. Our king bed room had a love seat and fridge, a nice plus (not sure if that is an "upgraded" room...). Bedroom and bathroom were clean. My only critical room comment is the clothes hanger in the corner with no closet. Not a big deal, works just fine, but it... More

Was this review helpful? Yes 1
JOSEF H, General Manager at Holiday Inn Express Chelsea, responded to this review

Dear Kevots, Thank you for taking the time to write a positive review regrading your recent stay at the Holiday Inn Express Chelsea. I am glade to learn that you've enjoyed your stay with us, IHG Hotels strives on delivering consistent level of service and identical product throughout the region. Holiday Inn Express is The smart choice for travelers who... More

Crystal
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 25, 2014

I stayed at this hotel in July, when I checked in my room smelled. I thought it just need to air out so I turned the air on high and left. When I returned it still smelled but I was there so I stayed. The next morning my shower was so slippery that I almost fell twice..not good! The food..horrible... More

Was this review helpful? Yes 1
JOSEF H, Manager at Holiday Inn Express Chelsea, responded to this review

Thank for taking the time to share your thoughts regarding your stay with us.Please accept our sincere apology for the overall dissatisfaction you experienced during your stay back on July . We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. Please contact one of our management team... More

Boulder, Colorado
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed August 21, 2014

We stayed just one night and because we travel with our our dog we were charged an extra 40.00 which was not something we were expecting on top of the 165.00 a night for a week night. That 40.00 gets you a room that many pets have slept in and a dirty carpet but we know that is unavoidable when... More

Was this review helpful? Yes 1
JOSEF H, General Manager at Holiday Inn Express Chelsea, responded to this review

Dear Maggie L, Thank you for taking to post a review regrading your recent visit to the Holiday Inn Express Chelsea. We apologize that your stay was less then perfect, we strive day in and day out to provide all of our guests with the chance to enjoy their stay. The Holiday Inn Express Chelsea is a pet Friendly Hotel,... More

Bloomfield Hills, Michigan
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed August 3, 2014

We stayed at this hotel during a hockey camp at the nearby Arctic Coliseum. The proximity to the rink are a plus - it is literally a 2 minute drive to the rink. Unfortunately, Real Madrid was in town to play Manchester United in Ann Arbor, so hotel prices were through the roof - more than 200 dollars a night... More

Was this review helpful? Yes 3
JOSEF H, General Manager at Holiday Inn Express Chelsea, responded to this review

Dear Phildude, Thank you for your feedback regrading your recent visit to the Holiday Inn Express, Chelsea. Our strategic location and the close proximity to the ARCTIC COLISEUM makes our Hotel an ideal location when staying in Chelsea for a Hockey Tournament. Our room rate are very reasonable in comparison to Ann Arbor Area Hotels as their average room rate... More

2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 30, 2014

I stayed at the Holiday Inn Express in Chelsea to celebrate my daughter's birthday. I work for a different local hotel but chose this specific hotel b/c it is in my hometown AND because they advertised having a "kidsuite". Upon checking in, I was questioned extensively by the front desk manager when he saw that I was holding a birthday... More

Was this review helpful? Yes 8
IHGCare, Guest Relations Manager at Holiday Inn Express Chelsea, responded to this review

Dear Jessica M, Thank you for your review about your stay. It is truly unfortunate to see that you did not fully enjoy your time at the hotel. We take comments such as these very seriously and would like to follow up with you. We have sent you a private message in an effort to obtain more information. I look... More

Hudson
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 18, 2014

Recently completed a 12 day stay and can't say enough good things. We were having to relocate to this area due to family illness and the controller, Layth Saco, did everything he could to get us the reservation during a prime time (race weekend) and at a fair rate. He and his staff were so accomodating to my husband and... More

Was this review helpful? Yes 7
JOSEF H, General Manager at Holiday Inn Express Chelsea, responded to this review

Dear Barbara P, Thank you very much for taking the Time to post this awesome review regarding your recent stay with us at the Holiday Inn Express, Chelsea. Making our Guests feels home away from home is our ultimate goal specially during the tuff time of an illness of a family member, We know how stressful such an event could... More

Carmel, Indiana
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 17, 2014

This is a decently renovated hotel with a nice breakfast and a nice pool. The rooms are pretty standard. Nothing special. The location was convenient for our trip, but there isn't much around other than a few fast food restaurants and a gas station.

Was this review helpful? Yes 2
JOSEF H, General Manager at Holiday Inn Express Chelsea, responded to this review

Dear Devin, Thank you for taking the time to write this review regarding your recent visit to our Hotel. At Holiday Inn Express Chelsea, we know more breakfast choices makes for a happier start to the day. That's why we've brought your favorite brands such as Chobani Yogurt, Kellogg’s, and Quaker to our FREE Express Start Breakfast Bar, while keeping... More

Detroit, Michigan
Contributor
18 reviews 18 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 10, 2014 via mobile

This was fine for an overnight Stay. Nice facility for a brief stay Chairs on room stained and dirty Kind of disgusting Breakfast was good. Pancakes Biscuits. Sausage. Beware if you stay over Thursday night. Garbage truck rolled in with bells and whistles and crashing of bins at 4:15 AM on Friday morning no sleep allowed

Was this review helpful? Yes 1
JOSEF H, General Manager at Holiday Inn Express Chelsea, responded to this review

Dear GINEEMS From Detroit, We value your feedback regarding your recent visit to our establishment. Whether you’re stopping in on the way to somewhere or with us for a week,the ability to get things done are keys to a great stay. We know your world is a busy place, and that’s why we make sure all the things you need... More

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Additional Information about Holiday Inn Express Chelsea

Address: 1540 Commerce Park Dr., Chelsea, MI 48118
Phone Number:
Location: United States > Michigan > Chelsea
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Chelsea 2.5*
Number of rooms: 65
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Also Known As:
Holiday Inn Express Chelsea Hotel Chelsea

29 photos of this hotel

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