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Holiday Inn Express Chelsea

2.5 of 5 1540 Commerce Park Dr., Chelsea, MI 48118
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Certificate of Excellence 2014
Holiday Inn Express Chelsea
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Holiday Inn Express Chelsea
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51 reviews from our community

Traveler rating
    13
    17
    15
    3
    3
See reviews for
21
11
3
6
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Atlanta, Georgia
Senior Contributor
34 reviews 34 reviews
26 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here on a trip to Michigan to see friends The front desk people were friendly and helpful both days we were there. The room was spacious, comfortable and clean. All hotels are non smoking in Michigan - but they gave me a room on the end of the building and I could easily go down the stairs and right... More 

Was this review helpful? Yes
JOSEF H, General Manager at Holiday Inn Express Chelsea, responded to this review

Dear Tess38, Thank you very much for taking the time to post this review regrading your recent stay at the Holiday Inn Express Hotel in Chelsea. On behalf of the entire Team, Staff and Management, please allow me to thank you for your compliment. Its comment like yours Sir that inspire all of us to continue working hard day in... More 

Madison, Wisconsin
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We come to Michigan to see family and every year we eventually realize that we are better off staying away from rather than with family. This is where Holiday Inn Express in Chelsea has been our friend. While there aren't many hotels in this area, there are enough that we could choose to stay in other places (and have). However,... More 

Was this review helpful? Yes
JOSEF H, General Manager at Holiday Inn Express Chelsea, responded to this review

Dear APerson66, On behalf of the entire Team Staff and Management, please allow me to say Thank you! Your Compliment will serve as an encouragement to all of us to continue doing what we do best, creating a unique guest experience to each and every visitor to our establishment. Its compliment like yours Sir that fuel the burning fire and... More 

Muskego, Wisconsin
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed September 23, 2014

Stayed here during NASCAR race weekend in August which I realize is a high occupancy time and extremely busy. My initial contact with the front desk (and who I believe was the manager) was less than warm. He pulled up my reservation and questioned when I booked the room since I had a such a reduced rate, letting me know... More 

Was this review helpful? Yes
JOSEF H, General Manager at Holiday Inn Express Chelsea, responded to this review

Dear Weltz5, Thank you for taking the time to share your opinion regrading your recent stay at the Holiday Inn Express Chelsea. Our Hotel is the Smart choice for travelers who need a simple, engaging hotel to rest, recharge and get a little work done. specially during those busy NASCAR weekends, The Holiday Inn Express Chelsea provide just the things... More 

Chelsea, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 22, 2014 via mobile

I have used their very small conference room more than 20 times over the past four years. Price was $50 plus tax, now $150 (terribly small room for that price). Had it booked days in advance, and they canceled the night before. "Had to use it for breakfast overflow.". Left us high and dry. Needed to find another facility 10... More 

Was this review helpful? Yes 1
JOSEF H, General Manager at Holiday Inn Express Chelsea, responded to this review

Dear Zane N, Please accept our sincere apology for the schedule conflict on your recent meeting at our facility. We value your patronage and we hope that you would allow us the opportunity to serve your meeting needs around the Chelsea Area in the future. Thank you, More 

Travelers are raving about these Chelsea hotels

Philadelphia, Pennsylvania
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 2, 2014 via mobile

No big surprises either way during our two night stay. Our king bed room had a love seat and fridge, a nice plus (not sure if that is an "upgraded" room...). Bedroom and bathroom were clean. My only critical room comment is the clothes hanger in the corner with no closet. Not a big deal, works just fine, but it... More 

Was this review helpful? Yes 1
JOSEF H, General Manager at Holiday Inn Express Chelsea, responded to this review

Dear Kevots, Thank you for taking the time to write a positive review regrading your recent stay at the Holiday Inn Express Chelsea. I am glade to learn that you've enjoyed your stay with us, IHG Hotels strives on delivering consistent level of service and identical product throughout the region. Holiday Inn Express is The smart choice for travelers who... More 

Crystal
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 25, 2014

I stayed at this hotel in July, when I checked in my room smelled. I thought it just need to air out so I turned the air on high and left. When I returned it still smelled but I was there so I stayed. The next morning my shower was so slippery that I almost fell twice..not good! The food..horrible... More 

Was this review helpful? Yes 1
JOSEF H, Manager at Holiday Inn Express Chelsea, responded to this review

Thank for taking the time to share your thoughts regarding your stay with us.Please accept our sincere apology for the overall dissatisfaction you experienced during your stay back on July . We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. Please contact one of our management team... More 

Boulder, Colorado
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed August 21, 2014

We stayed just one night and because we travel with our our dog we were charged an extra 40.00 which was not something we were expecting on top of the 165.00 a night for a week night. That 40.00 gets you a room that many pets have slept in and a dirty carpet but we know that is unavoidable when... More 

Was this review helpful? Yes 2
JOSEF H, General Manager at Holiday Inn Express Chelsea, responded to this review

Dear Maggie L, Thank you for taking to post a review regrading your recent visit to the Holiday Inn Express Chelsea. We apologize that your stay was less then perfect, we strive day in and day out to provide all of our guests with the chance to enjoy their stay. The Holiday Inn Express Chelsea is a pet Friendly Hotel,... More 

Bloomfield Hills, Michigan
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed August 3, 2014

We stayed at this hotel during a hockey camp at the nearby Arctic Coliseum. The proximity to the rink are a plus - it is literally a 2 minute drive to the rink. Unfortunately, Real Madrid was in town to play Manchester United in Ann Arbor, so hotel prices were through the roof - more than 200 dollars a night... More 

Was this review helpful? Yes 3
JOSEF H, General Manager at Holiday Inn Express Chelsea, responded to this review

Dear Phildude, Thank you for your feedback regrading your recent visit to the Holiday Inn Express, Chelsea. Our strategic location and the close proximity to the ARCTIC COLISEUM makes our Hotel an ideal location when staying in Chelsea for a Hockey Tournament. Our room rate are very reasonable in comparison to Ann Arbor Area Hotels as their average room rate... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed July 30, 2014

I stayed at the Holiday Inn Express in Chelsea to celebrate my daughter's birthday. I work for a different local hotel but chose this specific hotel b/c it is in my hometown AND because they advertised having a "kidsuite". Upon checking in, I was questioned extensively by the front desk manager when he saw that I was holding a birthday... More 

Was this review helpful? Yes 8
IHGCare, Guest Relations Manager at Holiday Inn Express Chelsea, responded to this review

Dear Jessica M, Thank you for your review about your stay. It is truly unfortunate to see that you did not fully enjoy your time at the hotel. We take comments such as these very seriously and would like to follow up with you. We have sent you a private message in an effort to obtain more information. I look... More 

Hudson
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 18, 2014

Recently completed a 12 day stay and can't say enough good things. We were having to relocate to this area due to family illness and the controller, Layth Saco, did everything he could to get us the reservation during a prime time (race weekend) and at a fair rate. He and his staff were so accomodating to my husband and... More 

Was this review helpful? Yes 7
JOSEF H, General Manager at Holiday Inn Express Chelsea, responded to this review

Dear Barbara P, Thank you very much for taking the Time to post this awesome review regarding your recent stay with us at the Holiday Inn Express, Chelsea. Making our Guests feels home away from home is our ultimate goal specially during the tuff time of an illness of a family member, We know how stressful such an event could... More 

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Additional Information about Holiday Inn Express Chelsea

Address: 1540 Commerce Park Dr., Chelsea, MI 48118
Phone Number:
Location: United States > Michigan > Chelsea
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Chelsea 2.5*
Number of rooms: 65
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Also Known As:
Holiday Inn Express Chelsea Hotel Chelsea

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