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Baymont Inn & Suites Chelsea

2.5 of 5
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1540 Commerce Park Dr., Chelsea, MI 48118 (Formerly Holiday Inn Express Chelsea)
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Baymont Inn & Suites Chelsea
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1 room 1 guest
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Ranked #2 of 2 Hotels in Chelsea
A recent review
5 of 5 stars reviewed 1 week ago
elizabethwO5510MI West Bend
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74 Reviews from our TripAdvisor Community

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30
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14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (74)
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    (13)
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    (14)
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Bloomington, Minnesota
1 review
2 of 5 stars Reviewed 2 weeks ago

Front desk OK. Personnel nice to work with-friendly and accommodating. Moved to better room after finding assigned room reeked of stale smoke (nonsmoking?) Furniture appeared very old and worn. Property needs complete upgrade

Review collected in partnership with Baymont Inn & Suites

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layth s, Manager at Baymont Inn & Suites Chelsea, responded to this review

Dear Conradn538, Thank you for taking time to review our hotel. First, we would like to apologize for the stale smoke in the room. We are happy to hear you enjoyed the service you received from the staff. We will bring the furniture update to the attention of the ownership of the hotel. Thank you. We hope to see you... More 

Travelers are raving about these Chelsea hotels

cleveland
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a nice stop over. The room was nice. The pool is kind of small and was a little on the chilly side. The breakfast room was small but the food was good and had a nice variety. The person working it was very attentive to refilling the items as well as cleaning the tables. Check in and check... More 

Was this review helpful? Yes 1
layth s, Manager at Baymont Inn & Suites Chelsea, responded to this review

Dear Steve517 I am happy to learn that you've enjoyed your stay with us, I must agree with you that we have an amazing, friendly staff that work very hard everyday to make each and every guest experience, an enjoyable one. It has been a pleasure reading your wonderful review of our property. I am glad to hear you enjoyed... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Even when booking online on their Baymont website, and being sold an "all in" price with taxes shown and included, this property will not honor it. The front desk folks to the manager are not to be trusted as one thing will come out of their mouths and another will show up on your folio invoice. It is too bad... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 2
ATALISSA
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Change of pace on meat at breakfast would be nice when staying several days. (It was sausage everyday.) Otherwise, it was a very decent place to stay when visiting relatives in the area.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 1
layth s, Manager at Baymont Inn & Suites Chelsea, responded to this review

Dear deborrahw880 Thank you for reviewing our property. We apologize for not having more options. we will consider bringing new meat choices to our full hot breakfast in the morning. Other than the breakfast we are happy to hear you enjoyed your stay with us. We hope to see you soon in your future reservations. We appreciate your business. Thank... More 

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