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Baymont Inn & Suites Chelsea

1540 Commerce Park Dr., Chelsea, MI 48118 (Formerly Holiday Inn Express Chelsea)
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Baymont Inn & Suites Chelsea
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Baymont Inn & Suites Chelsea
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65 Reviews from our TripAdvisor Community

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25
14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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    (65)
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    (13)
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    (27)
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    (14)
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Kalamazoo, Michigan
2 of 5 stars Reviewed 2 days ago NEW

Our confirmation of a room scheduled months in advance was NOT honored upon our arrival. Management charged us $31.00 to place us in a King Suite when we had a confirmation for a King room. We were told that the king room was unavailable and had no other options. When corporate Wyndham tried to correct the problem after I called... More 

Review collected in partnership with Baymont Inn & Suites

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2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

When I arrived, the hotel was a Holiday Inn Express but it changed to Baymont Inn & Suites by the time I departed. The staff were very friendly and helpful even after I left and inquired about an updated receipt for my expense report. Since it is right off the interstate exit, many work crews stay at the hotel. They... More 

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Indianapolis, Indiana
1 review
2 of 5 stars Reviewed 5 days ago NEW

Even water fountains put our warm water. Will not stay there again. For what you get, it is way over priced. Next time will stay at the Holiday Inn around the corner

Review collected in partnership with Baymont Inn & Suites

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Travelers are raving about these Chelsea hotels

Indianapolis, Indiana
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed June 17, 2015

This hotel is now operating under Baymont. Holiday Inn must have pulled the franchise. The facility was not that clean, and charged me twice for the same room. They say they cannot issue a credit, even though it is their fault.

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Level Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed June 15, 2015

We booked this hotel months in advance of our arrival. About two weeks prior to arrival we received an email from IHG letting us know that this location was no longer part of the IHG rewards family. The email indicated that our current reservation would be honored, or with their assistance, we could choose to make arrangements elsewhere. We chose... More 

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Level Contributor
3 reviews
5 of 5 stars Reviewed June 6, 2015

We had a couple of days stay in NYC before heading back to Sydney! Great Location and friend lyrics, staff! Late checkout provided and a car organized to JFK. Ask for Carlos! Worth the stay! Highly recommended!

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East Lansing, Michigan
Level Contributor
53 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed June 4, 2015

We were greeted properly. When we determined that the air-conditioning in our room wasn't working, a maintenance person came to the room, changed a filter and declared that it was working. That was just before we went out for the evening. When we returned, the room was still stuffy. The air-conditioning wasn't cooling the room, but it was so late... More 

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Lansing, MI
Level Contributor
130 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 stars Reviewed April 9, 2015

The manager and staff here are very accommodating for special requests such as room in a quiet location (when available). The king room was very comfortable, very nice to put up one's feet on a nice soft chair at the end of a long day. Will stay again!

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30 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (20)
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